All of it
The rooms were very spacious.
We had to wait over an hour to be picked up by the airport shuttle. We called several times but we're not able to reach anyone at the front desk. We finally had to call the reservations number before talking to a real person. Even after speaking with someone we never saw the van. We were finally able to get a nearby hotel van to give us a lift to the hotel. This is especially disappointing because we called ahead to let them know when our flight would be arriving.
Hyatt Place Herndon disaster
Staff was EXTREMELY rude and disrespectful. I had a late check in, I called in before hand to make sure my room was held and not overbooked. The lady on the phone was rushed and said "yeah no worries we got you taken care of" When I arrived same lady said we overbooked you. Then told me to go next door to the Sheraton which was $40 more expensive.
This was a great location, convenient to Dulles Airport and the companies I needed to visit. A shuttle is provided to and from the airport, and to local businesses to the hotel.
The rooms were furnished with "well worn" 60's era furniture, uncomfortable beds, and loud air conditioners.
Great hotel . great staff.
The staff sucked and the hotel had all kinds of problems, will never stay there again!
Clean. Good free hot breakfast
Pool was closed in evening on weekday. Not a big deal. Very nice place nonetheless
Will stay here again when I visit DC
Rooms were big and clean Breakfast has quite some choices of food and was included with the room. Free wifi!!! Location was great not far from the Dulles airport
We waited for a while for airport shuttle because they work with Sheraton, so pay attention to Sheraton airport shuttle when it comes so you don't wait forever...
Great location and updated
It is a great location in reference to the airport and the surroundings. They were eateries nearby and great places to take a walk if you're into that. The rooms were updated and very practical. They were also spacious and I love the options for connecting to the 42 inch TV. The bed was comfortable as well.
The location is being developed and there is construction across the street which can be noisy.
Great for No Frills Dulles Access
Proximity to Dulles Int'l Airport Free shuttle to airport beginning at 5 a.m.
No amenities - I needed Tylenol/Ibuprofen badly, and there was no small shop or convenience store in the hotel. Coffee and breakfast not available until 6 a.m. Bare-bones Front desk had sign stating that their representative was out delivering something, and he was out front smoking a cigarette, peering through the window at those who were waiting to be helped.
The hot breakfast was great. The room was very clean and spacious.
The pool was closed the first day we were there. The shower pressure is very weak.
Nothing. The best I can say is it was dry and the snow was not in the room.
Parking lot not plowed, very poor English spoken by staff, noisy families everywhere and my credit card # was used in a fraudulent transaction several days after my stay, at a facility very close to the hotel. I can only assume the # was stolen during my stay when i used the card at the hotel.
Centrally located in the Dulles Technology Corridor, 3 miles from IAD. Spacious guestrooms, 42 inch flat panel HDTV, signature Hyatt Grand Bed, Cozy Corner Sleeper and complimentary Wi-Fi throughout hotel.
Based on 2,348 reviews
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