Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
2 locations in Herndon
Filters
Show reviews that mention
Reviews
10.0 Wonderful
Oct. 2022
2.0 Poor
Oct. 2022
10.0 Wonderful
Sep. 2022
2.0 Poor
Sep. 2022
10.0 Wonderful
Sep. 2022
2.0 Poor
Aug. 2022
2 locations in Herndon
Filters
Show reviews that mention
Reviews
4.0 Mediocre
Apr. 2021
Pros:
easy local pickup!Cons:
There were roaches in the vehicle2.0 Poor
Mar. 2021
Pros:
Pick-up with an Avis Preferred reservation took 1 hour and 45 minutes. Cars were available. Only one counter agent working. A second agent abruptly left.Cons:
Will never rent Avis at this location again. No excuse for a nearly 2 hour wait when they had cars available. Understaffed and antiquated computer system for rental agreements. Horrible customer service.8.0 Very good
Jul. 2020
Pros:
Staff were helpful. Pickup/Drop off was smooth.Cons:
The e-toll service was confusing. I was told at one of the toll booths that it wasn't working so I had to pay a toll on top of the subscription service.9.6 Wonderful
Feb. 2020
Pros:
Staff was great and fast!!!Cons:
Cost is always an issue2.0 Poor
Jan. 2020
Pros:
NothingCons:
The van was a Chevy feel like a cargo van, not Ford Transit like the passenger van. Mechanically, it was not safe to drive; shaking badly when braking, wiper blades were bad and noisy, steering wheel was not centered like it needed an alignment.2.0 Poor
Aug. 2019
Cons:
Called me and left a vm that the car would not be ready for 1.5 to 2 hours. But voicemail showed up a day later. Also, car vehicle type didn't work for me. Ubered to airport and got an Alamo rental3 locations in Herndon
Filters
Show reviews that mention
Reviews
9.6 Wonderful
Oct. 2020
Pros:
Friendly staff with a quick & easy rental and drop off. The pick up truck was immaculate.Cons:
There is no exterior signage for this rental location, which is inside a hotel. I had to call ahead to confirm that your rental center was there.9.2 Wonderful
Oct. 2020
Pros:
Staff is grea!Cons:
Vehicle could have been cleaner. Windows, etc...3.6 Poor
Sep. 2020
Pros:
Hard to say -- arrived at scheduled pick up time, and they were closed with nobody answering phones until two days later.Cons:
arrived at scheduled pick up time, and they were closed with nobody answering phones until two days later. What would be better is to not have pick up scheduled when they're closed!10.0 Wonderful
Jun. 2019
Pros:
Clinton and the staff were awesome2.0 Poor
Dec. 2018
Cons:
No customer service each person just pushed me off to another department, only to find out last minute that I need to speak to corporate and they are closed.8.0 Very good
Nov. 2018
Pros:
Small office. quick checkin and out.Cons:
not many cars. no toll pass. hours.One location in Herndon
Filters
Reviews
2.0 Poor
Apr. 2017
Cons:
In my receipt i was specifically told i will not have to pay anything other than the amount i already paid however later i was charged 13+ extra $. I called their Customer care and they said these are some taxes.One location in Herndon
Most popular car type | Premium |
---|