Book Budget car rentals in Herndon

Herndon, VA, United States
7 Jul — 14 Jul
Same drop-off
Herndon, VA, United States
Thu 7/7
Noon
Thu 14/7
Noon
Driver's age:

Reviews for Budget in Herndon

Overall Rating7.1 GoodBased on 227 reviews
Cleanliness
7.4
Comfort
7.7
Overall
6.9
Pick-up/Drop-off
7.1
Value for money
6.9

Recent reviews

Traveler rating
31
17
17
21
0
Find reviews that mention:
2.0
Pros:Fast during pickup.Cons:High bill. Incorrect billing. No response when called. Billed for 10 days even though returned the car after 4 days.Reviewed 29 Jun. 2021
review fromkayak
2.0
Pros:Clean and fast serviceCons:Price is high, billing incorrect. Billed for 10 days even though returned car after 4 days. No response when called.Reviewed 29 Jun. 2021
review fromkayak
10.0
Cons:Truck could have been cleaner, but service was excellent and prompt.Reviewed 15 Apr. 2021
review fromkayak
2.0
Pros:Staff was friendly and apologetic, and did attempt to remedy the situation by offering other vehicles that were available.Cons:I made a reservation several hours in advance, only to drive an hour to the pick up location and find there were not actually any vehicles (pick up truck) available. Unfortunately, I really needed that specific type of vehicle so I was forced to leave empty handed.Reviewed 12 Apr. 2021
review fromkayak
6.0
Pros:the vehicle i rented was really nice.Cons:you guys charged me for $110 for a qt of gas . that stealing. How the hell will i ever rent a car hear when y'all abuse people on the gas. Again, i returned it 3/4 full and got charged $110 for a 1/4 gallon of gas. Thats horrible service. I will never rent again with you guys. EVER!Reviewed 19 Mar. 2021
review fromkayak
10.0
Pros:Very friendly customer service. Easy in and easy out. Car was clean.Cons:Pick up at the airport was slow compared to the other rental car shuttle services.Reviewed 14 Nov. 2020
review fromkayak
5.2
Pros:The car was fine, when I actually got to the rental place was fairly quick. But was completely ruined by what could have gone betterCons:The airport shuttle and ability to communicate with someone once the flight landed. Waited for 35 minutes only to watch every other shuttle bus come and go 3 times. When you call the number there is no way to reach any one at the location because it goes to a central booking even though it’s a local number.Reviewed 25 Oct. 2020
review fromkayak
5.2
Pros:The car interior seemed very clean.Cons:My final bill was twice the amount I was quoted when booking via Kayak. I asked questions about this with the in-person Budget employee at the counter when picking up my vehicle, and I didn’t receive any acceptable justification. I was told the insurance I purchased on Kayak was invalid, and that I was required to purchase the insurance Budget offered. I was offered a more fuel efficient vehicle, different from the one I’d booked in advance. I asked if there was a price difference and was told no. Turns out, there was a price difference, and the new insurance I was “required” to have was listed as optional on the rental agreement receipt that was printed out and given to me at the counter. This cost me an additional $150. Perhaps this was all due to Budget’s deceptive business practices and dishonest employees and nothing bad by Kayak, but what could have been better was more transparency of information that might have not cost me an extra couple hundred dollars.Reviewed 5 Oct. 2020
review fromkayak
4.8
Pros:Fairly prompt shuttle pick-up.Cons:We were told there would be a 10 minute wait “for the car to be serviced”. Waited 15 minutes and the car was filthy inside and hadn’t been washed outside. It did have gas - I guess that was the”service”.Reviewed 24 Sep. 2020
review fromkayak
2.8
Pros:The vehicle was dirty. I had to swap ot for a clean one. The replacement vehicle was also dirty.Cons:cleaner carsReviewed 11 Sep. 2020
review fromkayak
3.6
Pros:They're trying to charge me $50 for not validating the parking of the rental car upon returning the carCons:dont be pricksReviewed 27 Aug. 2020
review fromkayak
9.2
Pros:YesCons:Little pricey. I had the car less than 24 hours and it was over $100 with fees. Otherwise, it was great.Reviewed 24 Jun. 2020
review fromkayak

Other suppliers in Herndon scored

Where can I find Budget car rentals in Herndon?

1057 Elden Street, Budget car rentals

Address

1057 Elden Street

Hours

Monday08:00 - 17:00
Saturday09:00 - 13:00
Wednesday08:00 - 17:00
Friday08:00 - 17:00
Tuesday08:00 - 17:00
Sunday09:00 - 13:00
Thursday08:00 - 17:00

Phone

+1 703 796 0475

Good to know

Most popular location

1057 Elden Street

Most popular car type

Economy

Top tips for renting a car from Budget in Herndon

  • Economy rental cars from Budget in Herndon are around 30% cheaper than other car types, on average

FAQs about renting a car from Budget in Herndon