Cons (-) Hotel was old and run down - poorly staffed and rooms were poorly maintained
5 stars
Sheraton Saigon Grand Opera Hotel
Photos of Sheraton Saigon Grand Opera Hotel
Overview
Featuring a spa, as well as an outdoor pool, a Jacuzzi and a sauna, Sheraton Saigon Hotel & Towers is conveniently situated near Ho Chi Minh City Museum and Saigon Notre-Dame Basilica. This property is ideally located in District 1.
The hotel has 470 rooms and has been recently refurbished. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in facility is provided for guest convenience. It also features a rooftop terrace with impressive city views.
The air-conditioned rooms at the hotel are stylish and offer a spa bath, a mini bar and a kitchenette. Entertainment options include a CD player, movies-on-demand and a DVD player.
Sheraton Saigon Hotel & Towers provides a varied dining experience with Li Bai Restaurant and The Lounge. Room service is provided 24 hours a day, and a large variety of restaurants and cafés can also be found close by.
Sheraton Saigon Hotel & Towers is conveniently located for sightseeing in Ho Chi Minh City, with Saigon River just moments away on foot. Guests can also visit Reunification Palace and Ben Thanh Market.
Latest deals for Sheraton Saigon Grand Opera Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Sheraton Saigon Grand Opera Hotel
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- River view
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Kitchen
- Electric kettle
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- CD player
- TV
- Smartphone dock
- DVD player
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Casino
- Evening entertainment
- Table tennis
- Night club
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Playground
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Sheraton Saigon Grand Opera Hotel
9.0
Wonderful
567 verified ratings
Wonderful
365
Very good
79
Good
60
Okay
24
Fair
18
Mediocre
8
Poor
13
Summary of reviews
Guests say
Guests appreciated the excellent service and convenient location of the hotel, along with the cleanliness of the rooms. Many highlighted the outstanding breakfast and helpful staff, making their stay enjoyable. However, some reviews pointed out issues with the reception service and high internet charges.AI-generated from customer reviews
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Score by provider
9 out of 10
231 reviews
9.3 out of 10
53 reviews
8.4 out of 10
2 reviews
All reviews
Pros (+) Location
Cons (-) Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell m...
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Location
88 Dong Khoi Street, Ho Chi Minh City
What's nearby
- Saigon Opera House131 m
- Ho Chi Minh City Hall338 m
- Saigon Skydeck0.4 km
- Ho Chi Minh City Museum0.5 km
- Saigon Central Post Office0.6 km
- Saigon Notre-Dame Basilica0.7 km
- Diamond Plaza0.8 km
- Reunification Palace0.9 km
- Saigon Port1 km
- Ben Thanh Market1 km
- Ho Chi Minh City Centre1.2 km
- War Remnants Museum1.3 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Saigon Grand Opera Hotel
Low season | July |
|---|---|
High season | September |
Average price (weeknight) | C$ 416 |
Average price (weekend night) | C$ 291 |
When to book a room at Sheraton Saigon Grand Opera Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in Ho Chi Minh CityGood to know
Value for money | 8.4 |
|---|---|
Distance to downtown | 1.9 km |
Nearest Airport | Ho Chi Minh City |
Distance to airport | 7.0 km |
Everything you need to know for your stay in Ho Chi Minh City
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