Hoi An Garden Palace & Spa

311 Cua Dai, Hoi An, Vietnam
+84 235 625 5555

Cheapest
rate per night

9.1

Excellent
based on 589 reviews
Hoi An Garden Palace & Spa - Hoi An, Vietnam
Check-in
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Compare vs. KAYAK |

Provider Nightly total
Hotels.com C$ 58
Agoda.com C$ 60
Booking.com C$ 64
Hotels.com
Agoda.com
Booking.com

Good to know

Distance to city centre 2.0 km
Location rating 8.3
Nearest Airport Da Nang
Distance to airport 23.8 km

Rooms

Check-in
Check-out

Deluxe Rooms

C$ 58+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 58 per night
IMAGE
Unknown
C$ 60 per night
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Unknown
C$ 64 per night

Reviews

Traveller rating

215
28
6
0
0

Time of year

Traveller type

Show reviews that mention

+
beautiful hotel in 98 reviews
building work in 29 reviews
colonial style in 4 reviews
free bikes in 40 reviews
friendly staff in 245 reviews
good breakfast in 104 reviews
nice swimming in 5 reviews
old colonial in 7 reviews
old town in 21 reviews
rooms are great in 56 reviews
shuttle bus in 64 reviews
stay at this hotel in 85 reviews
swimming pool in 140 reviews
visit hoi in 4 reviews
  • Excellent
    Aug. 2019
    9.3

    Exceptional good service - It’s worth a visit just to explore the service and perfect atmosphere. Breakfast also pretty good, and a lovely garden and pool - I will definitely like to come back.

    I have absolutely nothing negative to say

  • Excellent
    Aug. 2019
    9.3

    The hotel is beautiful. The pool is gorgeous and the room was the biggest room we'd had in any of our hotels. We had a cute balcony, and beautiful bathroom. The hotel has a shuttle leaving every 2 hours into the Hoi An town (or you can walk ~25 minutes into town) and also picks you up right on the edge of town every 2 hours. The best part about our stay was the shuttle to the beach (leaving 3x a day). The shuttle takes you to a beach club to use free or charge. you can lay out in the cabanas, or get a nice sun bed on the quiet, beautiful beach. There is beachside food and drink service (not free). This was the best part of our stay!

    The hospitality here was very disappointing compared to the other cities and hotels we stayed in in Vietnam. First, we had some flight issues (cancellations..rescheduling) and were thinking that we would have to cancel our trip to Hoi An. We contacted the hotel with a few days notice and they would not offer any sort of cancellation policy. We would've had to pay 100% of the ticket price either way. We had another hotel booked in Hoi An too and they were more than happy cancelling our stay. We also had the worst massage ever there. Avoid the Vietnamese massage. Our masseuses spoke to each other the whole time, never asked us which massage we had booked, they were very rough, and they finished well under 60 minutes that we had booked. We also never felt like the staff was super friendly. They didn't smile, or offer any assistance or tips for the city. I had to ask for a map. We had experienced incredibly hospitality in other cities, but this pace missed the mark. Room cleaning also waited until late in the afternoon to come by, literally right as we got home because it started to downpour. Why didn't they come during the day while we were out ??? Also the Wifi was spotty.

  • Good
    Aug. 2019
    8.0

    The staff here are lovely, particularly the lady on the front desk with the tattoos, she gave us lots of information about the area and was always helpful. I like the direct but friendly attitude the people of HoiAn have. The breakfast was one of the top 5 of all the breakfasts we had over our 2 week trip. We didn’t use the pool but it was a nice size and it would have been relaxing to sit by there after a long hot day exploring. Unfortunately the pool closes at 6pm so we were unable to use it as we returned home later than this most days

    The hotel itself is lovely but quite dated, you notice that as soon as you enter reception where the furniture is old and tired. The bedroom soft furnishings must also be many years old and could do with refreshing. The tiles in our room were clean but had stains that had seeped into them, they need to be cared for and treated properly as it makes the room look unclean when it isn’t. The room also had a damp musty smell which seems to be a common problem in many of the hotels in Vietnam have but there should be a way of fixing or preventing this. The pool is closed at 6pm so if you spend your day out exploring you may not be able to use it to cool down if that is part of your reasoning for staying here.

  • Excellent
    Aug. 2019
    9.3

    staff v friendly

    being woken by building work outside

  • Excellent
    Aug. 2019
    8.8

    The friendly staff and the food

    The noise from building work that was taking place on the second floor starting at 06:00 and lasting most of the day

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About

Overview

With a stay at Hoi An Garden Palace & Spa, you'll be centrally located in Hoi An, within a 10-minute walk of Ba Le Market and Cam Thanh Bridge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 589 reviews

9.5

Service

9.5

Breakfast

8.3

WiFi

8.3

Room

Things to Know

  • Nice building
  • Good outdoor sports facilities
  • Pleasant hotel grounds
  • Good shuttle service

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
ATM on-site
Internet
Concierge service
Currency exchange on-site
Gift shop
Room service
Bicycle rental
Spa
Outdoor pool
Scuba diving
Snorkeling
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Pool table
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Disabled Access
Elevator
Massage
Laundry facilities
Laundry service
Hairdryer
Babysitting/child services (surcharge)
Pets not allowed
Free valet parking
Linens
Towels
Grill
Cable or satellite TV

Photos

Hoi An Garden Palace & Spa - Hoi An - Building All Photos (38)
Hoi An Garden Palace & Spa - Hoi An - Balcony Balcony (3)
Hoi An Garden Palace & Spa - Hoi An - Banquet hall Banquets (1)
Hoi An Garden Palace & Spa - Hoi An - Bathroom Bathroom (1)
Hoi An Garden Palace & Spa - Hoi An - Bedroom Bedroom (9)

Location

Most Popular Landmarks

  • Assembly Hall of the Chaozhou Chinese Congregation 1.6 km
  • Assembly Hall of the Hainan Chinese Congregation 1.7 km
  • Museum of History and Culture 1.7 km
  • Quan Cong Temple 1.7 km
  • Central Market 1.8 km
  • Assembly Hall of the Fujian Chinese Congregation 1.8 km

Hoi An Travel Guide

Learn about Hoi An on KAYAK

Getting Around

Da Nang 23.8 km
Tamky Chu Lai Intl 65.5 km

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