Would like a refund
I had a reservation for the a one night stay. On my way to Houston I was involved in an accident, and unable to make it to the hotel. I called 2 times and spoke to someone at the front desk. She kept saying that the hotel policy is that you have to provide at least 24 hour notice in order to cancel. I made several calls to the booking companies and none one there was able to help me out in getting a refund on my stay. I call a third time and asked to speak to the manager and that person was conveniently out. Please someone explain to me how I am supposed provide 24 hours notice that I'm going to get into an accident on my to Houston. All I want is my refund on the room that I never stayed in. If you want proof that I was in an accident I have pictures of my vehicle with the damage posted on the hotels review section of the site. Could I possibly get a call back to discuss a refund on the room?
Like that it was update with room and clean for the price definitely would stay again
Looks are deceiving
The updated, modern design of the rooms was nice and made the room feel higher class. The area was also very convenient. Would be good for a business trip.
Sheets were soiled on arrival. We called to ask for new ones but received nothing. We called back 20 minutes later and were told we had to go get them ourselves, only to go back up to the room and discover they were the wrong size. House keeping came once during the 4 day stay and all they did was make the bed, despite asking the front desk to make a note for our room to change the sheets out. We also ended up running out of toilet paper due to this. Also, our bathroom door wouldn't shut without brute force, and one of the lamps straight up didn't have a light bulb in it. Also very easy to hear what was going on outside of the room.
Location is convenient, very close to the airport; room seems to be newly renovated; decent size
1) No sound proof in hotel rooms - can hear the traffic noise very easily; 2) so called "hot breakfast" is very simple, nothing tasty. We had to get our breakfast somewhere else because it was so uninteresting.
Great room rate, liked the fridge/microwave to save leftovers, close to the airport and 24 hour shuttle service. Newly remodeled was nice too.
Welcome to the Newly Constructed Days Inn and Suites built June 2011. The Days Inn Humble / Intercontinental Airport is located just 2 miles from the Airport providing 24 Hour Free Airport Shuttle Service. Start every day with a Free USA Today Newspaper and enjoy our Complimentary full hot breakfast. In your room, we offer complimentary Wireless Free High Speed Internet Access or relax watching your 32 inch Flat Panel TV. All rooms include a microwave, fridge, Iron and Ironing board. We also have kitchenette and hot tub rooms available on site. Our property also has Complimentary HOT continental breakfast and an outdoor pool. Everything that you need in the way of Restaurants and local entertainment nearby.
Based on 694 reviews
Value for money
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