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Pros: Nothing.

Cons: Not being scammed on bag charges.

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: Kind staff, long flight but the attendant were super kind

Pros: Their English, unlike US English, is a little hard to understand.

Pros: The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us.

Cons: Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this.

Cons: More Space between seats would have been nice

Cons: We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted.

Pros: There were 2 crew members who were very helpful and nice.

Cons: The movies were kind of poor but the worst part really was the service. Most were not willing to help me at all (I was traveling solo with a baby and carry on baggage + a car seat). One stewardess even told another passenger to carry something back for me since the crew was too busy.

Pros: Good crew, kind and hard working staff. It is so nice to have inflight messaging and that was a pleasant surprise that made the flight go quickly.

Cons: I found the delta app to be less user friendly than the United one. I wish the in flight entertainment were in the Delta app versus downloading yet another app.

Cons: Wonderful

Pros: NOTHING.

Cons: Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab.

Pros: comfort plus really makes a difference

Cons: include at least 1 checked back with comfort plus or some kind of discount.

Cons: Very tight seating, lack of wifi entertainment on a 4 hour flight is despicable

Pros: Crew friendly and helpful.

Cons: Delayed after boarding due to lightning ground stop. Had to deplane and reboard. Almost 2-hour delay because gate agent had to rebook several people on the spot.

Pros: The crew was very kind and welcoming.

Cons: The seats are much tighter than Southwest and Virgin. My husband and I are taller (6' and 5'9" respectively) and our knees kept bumping the seats in front of us.

Pros: Not much, don't really like flying at night. The crew was nice enough.

Cons: Our flight to Denver was delayed by 3 hours, so I had to wait for 5 hours. Supposedly we were waiting for another plane because the original plane had a damaged wing. Who knows if these things are true. Maybe they just don't have enough pilots. I missed my connecting flight. Less time unboarding

Pros: No comments

Cons: Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight.

Cons: Delayed 4 hours

Pros: The crew was amazing! They were helpful and professional. Made the flight wonderful. Our stewardess, Brenda Joyce, has great energy. My daughters and I were taking a trip to honor my husband who recently passed and she was phenomenal at keeping our spirits up.

Cons: Better snacks.

Pros: Funny crew members and very friendly captain

Cons: My other WestJet flights let me have access to wifi via the WestJet app and the entertainment console. I was disappointed to not have access on this flight.

Pros: Excellent flight attendants. Comfortable seating. Nothing really was bad about the flight. Attendants at departure as well as arrival were helpful and attentive to our needs.

Cons: Nothing I can think of.

Pros: The crew was super friendly and took great care of us. The food was surprisingly good and our seats were comfortable. It was worth upgrading to Premium for the extra legroom and other little perks.

Cons: I really can’t think of a bad part...the customer service at check in was so easy; our checked bags were automatically transferred in Calgary, the crew was very friendly, food was good as was the wine and beer.

Pros: Crew went out of their way to be extra helpful and accommodating, helped us reorganize seats to put our family together

Cons: Missed flight due to unnecessary delays

Cons: Paid for particular seat within 2-3 rows of back galley as unaccompanied minor for my son. For his comfort, he chose an aisle seat. Flight attendants onboard moved him to farthest back row in window seat and he was not able to get out to use the lavatory easily.

Cons: Work on those delays

Cons: The in-flight entertainment in my seat did not work properly so I could not enjoy watching movies or shows. A minor but unfortunate inconvenience.

Pros: Getting off the plane.

Cons: First, it was a big ordeal to get seats together, traveling with 3 children. Seats did not recline. No movie screen, entertainment. Weren’t allowed a carryon, only under seat. Will not fly united again.

Pros: Food has gotten much better than maybe 10 years ago? Decent quantity and taste. Food is heated.

Cons: Boarding took longer than usual but they did announce that the gate we were assigned was not setup for that plane.

Pros: The reps at customer service were very nice and helpful. Kudos to them

Cons: I missed my flight to Grand Junction the night before because my plane from Dulles was delayed. So, consequently I had to spend the night in Denver. I was not pleased with that at all.

Pros: Crew was very nice!!

Cons: Space on seat not comfortable for tall people

Pros: All the staff were very helpful, even having boarding passes ready for us for our Vancouver connection to Portland.

Cons: I'm 6' 7", so for me, economy-class seats are usually the closest I come to being tortured. The food was just OK - not what I normally eat but I'm sure it's fine for others.

Pros: It's a direct flight.

Cons: Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy

Cons: The crew should be trained more on customer service

Cons: Some cabin crew seemed quite grumpy, whilst others were friendly & welcoming. Food was very good

Cons: Need to use your own device for entertainment, no screens in flight.

Pros: The crew should serve passengers better and nicer.

Cons: No more delay.

Cons: flight was delayed 2 hours, could have been some better communication on the delay

Pros: Crew were genuinely always smiling

Pros: Flight crew was ok and boarding was really quick

Cons: Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :(

Cons: No customer service they do not care and it shows

Pros: No comments

Cons: Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight.

Pros: comfort plus really makes a difference

Cons: include at least 1 checked back with comfort plus or some kind of discount.

Pros: Crew were great!

Pros: Crew were fantastic

Cons: Entertainment choices

Pros: Great crew. Wine and cheese was nice.

Cons: Nothing. All good.

Cons: I was not able to travel. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland.

Pros: Flight landed early

Cons: Seats could have been better. Very uncomfortable seats

Pros: The crew went out of their way to ensure the comfort of passengers.

Cons: No complaints

Pros: Crew very professional and provided excellent service.

Cons: Boarding process chaotic.

Cons: Delayed 4 hours

Cons: Paid for particular seat within 2-3 rows of back galley as unaccompanied minor for my son. For his comfort, he chose an aisle seat. Flight attendants onboard moved him to farthest back row in window seat and he was not able to get out to use the lavatory easily.

Cons: Wonderful

Pros: On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth.

Cons: CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available.

Cons: Wonderful service in Premium.

Pros: Crew was very nice. My mother needed a wheelchair on and off each time. And the staff was there to help her . That was a blessing

Cons: Not much. I know seating is limited on space, so that’s the only thing . Wish there was more space.

Cons: Like all airlines it would be nice if there was an extra inch between the seats. Also, unfortunately the video wasn't working.

Pros: They weren't fussy about carry on.

Cons: Entertainment