Find Cheap Flights from Toronto Pearson Intl to Houston George Bush Intcntl (YYZ - IAH)

Flight was delayed

Three hour delay, endless gate changes and basically no information shared as to what was causing all the problems. Don't think I'll use Air Canada again if they can be avoided.

Despite the original delay with the flight boarding staff was efficient at getting us on the plane as quickly as possible.

The second part, from Toronto to Houston was the pitts. First of all they called me to the gate way before the boarding time and so I was a bit worried but when i got there there was nothing, they just confirmed I arrived from Montreal. This was strange and so I got a bit stressed as to why they had a called me and made me rush in the first place. Anyway, minor compared to the rest of the experience. The flight boarding was late, then an unscheduled stop in memphis for extra gas, then a tech problem that needed maintenance kept on on the ground. We finally made it to our destination 2 hours late. Most fellow passengers missed connecting flights and because we got out of the airport after midnight needed to get a cab to our accommodations. While I appreciate the attention to safety (and the curteous crew who obviously felt bad and were taking a lot of shit) we what was supposed to be a 3 hour flight ended up being 5 and there were no meals for sale,very limited snacks. We got one complimentary ,half can of juice and a bag of tiny bag spicy trail mix (labelled ranch) that i could not eat. After the delays we got an extra glass of complimentary cranberry juice. Which was amazing, but really did not cut it (from 5:15- midnight). By the end I was uncomfortable and starving! This was a radically disappointing experience in compared to the Ari Canada portion of the trip.

Once again great airline!!

Food is meh at best but is reasonably price for quality

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

Crews were great

Seat cushions were old and hard to sit on in excess of an hour. The don't look worn out, but certainly no one is asking. Not very comfortable for a four hour flight.

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.

Boarding is as usual chaotic

I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

Beat up baggage

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on .

Movie selection on long flights not impressive .

Flight left on time. Pilot had a sense of humor.

Entertainment seemed canned

The flight attendants they have attitude really bad I think u guys should check your employees.

Not being able to choose an aisle seat made the flight uncomfortable for me and my neighbors

Entertainment

The flight was delayed over an hour

The cabin was kept quiet, dark and orderly for the night flight.

Same as above. The seat in economy is truly an endurance test. No way to go to sleep.

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Marti

Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

Beat up baggage

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid

I liked the room.

There was no entertainment. Could not get seats together.

Attendants were great - left on time and arrived on time. No problems.

The crew are always great.

The past few times my flight has been delayed

Flight was delayed

Liked that personnel are diverse and inclusive.

Personnel at West Jet counter did not communicate clearly and loud enough for passengers to hear compare to other persons from other airlines like Delta wherein person spoke clearly. Suggest further training on communication skills.

There was no rhyme nor reason for who boarded first

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Marti

Boarding is as usual chaotic

A lot of empty seats so room for sleeping and good choice of movies.

No information about the delay, no vaucher not excuses. Crew non existent during the flight compared to Asian airlines. Food was so so and not the greatest way to come home.

Despite the original delay with the flight boarding staff was efficient at getting us on the plane as quickly as possible.

The second part, from Toronto to Houston was the pitts. First of all they called me to the gate way before the boarding time and so I was a bit worried but when i got there there was nothing, they just confirmed I arrived from Montreal. This was strange and so I got a bit stressed as to why they had a called me and made me rush in the first place. Anyway, minor compared to the rest of the experience. The flight boarding was late, then an unscheduled stop in memphis for extra gas, then a tech problem that needed maintenance kept on on the ground. We finally made it to our destination 2 hours late. Most fellow passengers missed connecting flights and because we got out of the airport after midnight needed to get a cab to our accommodations. While I appreciate the attention to safety (and the curteous crew who obviously felt bad and were taking a lot of shit) we what was supposed to be a 3 hour flight ended up being 5 and there were no meals for sale,very limited snacks. We got one complimentary ,half can of juice and a bag of tiny bag spicy trail mix (labelled ranch) that i could not eat. After the delays we got an extra glass of complimentary cranberry juice. Which was amazing, but really did not cut it (from 5:15- midnight). By the end I was uncomfortable and starving! This was a radically disappointing experience in compared to the Ari Canada portion of the trip.

Going through 6 stages of security!!!! I understand to be safe, but good grief! I bought a bottle of liquor in the duty free at the Budapest airport thinking doing it this way I would not get harassed. Wrong!!! They freaked out and held us up even longer! We almost missed our last flight because of all the security steps we had to go through!!! And so did many other people. It's a ridiculous system, it should all be done at once with only having to stay in the long line ONCE! And to scan our own passports and waiting to see our name on some board to be able to leave that particular room just to be met with even longer lines afterwards is insane. I am not a tech savvy person, as I am sure a lot of others are not either, and I got barely any help to show me how the heck to do all of that! Unacceptable!! And to top everything off, an item was stolen out of my daughter's suitcase somewhere along the way!! Replacing it cost me about $40!!!

The flight was operated by Air Canada, who habitually assume either that the people in the final row have no hand luggage or simply suffer from a severe lack of operational storage capacity. Overhead bins full of spare plastic cups. As far as the crew are concerned, no problem, because you can just push your way three or four rows forward while everyone else is boarding and then take someone else's overhead space. When will Air Canada learn how to run an airline?

It is nice to fly on an airline that seems to still care. Lady accross from me obviously had a fear of flyig and the attendants dis a great job of trying to calm her. They were more than helpful directing the lady next to me on where her departure gate was as well

All was on time so did not have to deal with Kayak with any problems

Nothing

no refund at all worst outcome

Flight from Fort Lauderdale to Toronto heavily delayed, missed connection.

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

Great service and on time flight.

Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny.

The flight crew was attentive, and the "at your fingertip" entertainment options helped distract me from the restlessness I got on my 8 hour flight from London.

I have no complaints.

Great service and on time flight. Got a good comfortable seat with nice leg room.

To be not treated like CATTLE!!!!

NOTHING!!

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable .

I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful.