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So far one of the good one , whenever I go to Korea , I always use Korean airline .

They could have had more up to date movies/better choice of music.

Will try never to fly Delta international again. Flight delayed and staff completely inept in dealing with it. Would not communicate, rude, completely disorganized. Once we reached Seoul the staff there had no idea what to do with us and led us around the airport from one pointless line to another. They were clearly not told how to manage the situation even though they had hours to make a plan. Never again.

They texted me my gate number and then they texted me again it’s now boarding but in different gate, and the gate was so far from the gate they texted me earlier. I have to run just to get to my flight. They always do that.

The crew and my luggage was still pretty good after a long flight. They take good care of the luggage.

Really good! I like all the crew, they were so nice and very efficient.

On time departure and exceptional customer service during the entire flight.

My flight with Korean Air went quite well, I've flown with them for many years and have grown accustomed to their great service.

Overall, very uneventful and pleasant experience. Most importantly, no delays.

The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks

Plane is new and I was upgraded to first class so all was great.

The flight from Taipei to LAX was the first time we encountered rudeness from the crew. From the gate agents to the in flight crew. We had received such wonderful service going to Bali and on our Bali to Taipei flight that it shocked us when the gate agent was rude and then the rudeness continued on the flight to LAX.

Overall great experience. All four members of my family were seated together without paying extra to reserve seats. Everything was on time. Food was great and healthy. Media entertainment was good. Rock music could be added as a listening choice. No issue with baggages. Flight attendants were friendly and helpful. I would recommend EVA to friends and family.

• Crew obviously hate their job • We were placed in the very back of the airplane even though we checked in 4+hrs before our flight • We were given food but since we were in the back of the plane, we were rushed to throw it away. • This was the most unorganized boarding experience. They just called “Group 1” to board and after that, it was chaos. Everyone was confused and they only spoke in Chinese.

I was expecting that movie selection and food would have been better. Everything else was great.

Flight was smooth no complaint. Except maybe better food choice for the long flight…

The type of the food requested (Asian vegetarian) was not properly met with. They have very limited snack items that may compensate for the main meals.

The quality of the food is pretty good. Thank you, EVA Air.

Fast and efficient boarding. Flight was on time. Service was very good for our long flight. First time flying with this airline and I would highly recommend.

Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.

Great crew, boarding and deboarding excellent. Seats too close together. The 5'8" woman seated next to me had her knees pushed into the seat in front of her. The meat was very tough in the dinner...

The ground crew in Houston were not friendly. The security staff were very rude and reflected an attitude of superiority with rude remarks.

The flight attendant was very kind and offered my son a snack for free.

We fly to Ecuador frequently. Checking in is usually a hassle because most United agents take some time before they can verify that my passport doesn't require a visa to Ecuador. This time the process was even longer due to the cyber attack. But she was really nice to us. So glad we brought plenty of snacks to supplement the 3 flights from SEA to GYE.

My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.

Bad, they delayed my flight, lost my connection flight had to stay overnight for the next flight and missed a lot of important meetings. 1 day totally lost!

United service is way below par when compared with other airlines like JAL, ANA, or EVA on the same route especially for business class.

Didn't make it dir to delays - no support from United staff

Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse

My flight was delayed by a whole day, so I lost a day of my vacation.

Very easy boarding. The on board snacks were not good.

They canceled the flight with no reason given they should not be in business

We had a 44 minute layover ( ??? ) to change planes for our flight to SRQ. We landed at Concourse D, and the SRQ plane was located at Concourse B, as we were told in Toronto. We got to "B4" as directed by ( Delta Help ), in less than 10 minutes, only to see the flight we booked to leave at 2:28, was showing "DEPARTED". Back to Delta Help, got an extremely obnoxious and rude clerk who gave use two options, next flight leaving 5:20, on "B12", (STANDBY). or (CONFIRMED), leaving around 8:PM, not sure of the exact time because they took our seat request and gave us another boarding pass minus the exact time. We had been waiting hours for the 5:20 flight and at the very last minute a group appeared and were allowed to board. When the "standby" folks were summoned, several were allowed to board ahead of us, even though we were there much earlier. The clerk, who gave his name as Markus, a black man with a beard, was the most arrogant. rude and condescending individual in existence. When I asked him to repeat his name he said "what did it sound like?". Had I been thinking I would have answered to me it sounded like (markasshole) which is exactly what he was. When we originally got to that gate and asked for advice, he went on and on telling me he could only comment on the flight that was in progress, that ATL was a big airport, and treated us, both, in our 80"s like we were children unable to understand the process, and directly in my face in a loud voice, shouted exactly what we were already aware of. Not one ounce of consideration for our problem, of just trying to get home. When he called out the names of the remaining "standby" people, he left several go before us, even though we were there waiting hours earlier. He called out our names, John and Nubia, looked at us and shouted out that he only had ONE, and with a grin on his face, let another standby board, and told that person that she got the "lucky" last seat, still grinning, meaning we had to wait once again for the later flight. This obviously prejudiced and biased poor excuse of human beings needs to find a job he is better suited for, perhaps dog catcher or janitor, IMHO. This entire fiasco put us home more than 7 hours later than previously indicated on our original and paid for flight schedule. If Kayak continues to offer flights with different concourse locations and with only a 44 minute layover, they might also consider a more reasonable and reliable time frame for layover. It was a horrible experience and considering alternatives to this service is paramount.

Westjet has a terrible boarding crew. I had a zone 3 pass and my wife and kids had zone 9 as we purchased tickets separately. After scanning our boarding passes, the boarding Filipino lady rudely says that my family has zone 9 passes. I said I have 3 and wanted to board as a family and she started a rant that they have 9 and they were small kids to board with me. I told her that I am not going to separate family because of this and what she said didn’t make sense. It’s a shame to Westjet if they have such policy. It’s a shame to the WestJet employee to start this rant after the passes were scanned. Westjet has to train people to speak politely and not with rude demanding tone. If that’s Westjet policy, I will pick a different airline next time. Westjet is not the only one out there.

Plane was tooo small, making cracking sound felt lime its breaking down. No tv, wifi doesn’t work. Only 2 restroom

Flight was re-scheduled for the next day. No voucher for a hotel offered. Boarding was delayed by almost 1 hour. No free meal or even water was offered on board. When tried to purchase a coke, was denied because they didn’t accept coins less than 1 euro denominations. A young male flight attendant was especially rude and unhelpful.

My connecting flight was switched without proper notice. Spent the night at the airport. Missed my hotel room and rental car due to this inconvenience. Trying to remain positive.

Calgary WJET supervisor was the most professional, and diligent official who I have experienced personally to resolve our flight issues.

Unable to connect to their entertainment 'app'. Otherwise fine. Maybe a bit chilly.

Very friendly staff at the check in.crew was excellent in side the plane & service was great 👍

There was no entertainment and no wifi working at all. At least Beer was free and it was a short trip. The staff on board were good

YYZ air Canada security messed up which led to my kids missing their flight and having to go on a separate flight later in the day without the rest of the family. Customer service was horrible and have no sense of urgency or compassion for their customers. They refuse to compensate for their errors and making my kids wait hours in the airport. This isn’t the first time we have had issues with this airline and I won’t be flying with them again.

Cancelled flight had to fight for a hotel voucher and lost my upgrade. Not great business.

Our flight was delayed by almost 1 hour, and this negatively impacted our experience. Everything else was OK.

terrible delay then had to change planes then delay again

5 day of cancellations and errors. Several days due to weather and several due to broken planes. Nightmare

The baggage handlers at Toronto did not load anyone's baggage onto the jet. We sat at the carousel in Pittsburgh for a half hour before anyone told us.

Delay Delay Delay Canceled Terrible customer service Ended up renting a car and driving overnight as that was an easier option than dealing with Air Canada

Flight was cancelled had to stay 29 hours at airport for next flight to Washington DC then to CVG

Flight attendants were delightful, smiling, anticipating needs, and overall excellent. Pilots kept us informed and made 1 of the best soft landings!