Looks can be a bit deceiving
The hotel looks great on the website - very high-end, ultra modern. It is ideally located near the University of Iowa campus and in the heart of the downtown nightlife. Lots of restaurants, bars and shops are nearby. Parking is conveniently located next door (although the daily rate was a bit of a surprise).
While the reality is similar to the photos, the hotel is showing some signs of use and a lack of high standards. The front desk experience was fine, but the attendant was seated behind a low desk (rather than the counter) which required the guests to be seated while checking in. The front desk attendant also was responsible for taking room reservations while simultaneously taking care of guests. We waited 10 minutes for a phone call that resulted in a "thanks for the information, but I'll reserve online instead because it's cheaper" - frustrating to listen to every word. Having 2 people on duty would have alleviated this situation. The furniture has been well used and beginning to show signs of wear, walls have many scrapes and dents, etc. In the bathroom, the water pressure is relatively low yielding more of a "sprinkle" than a "shower". The huge garden tub took nearly 30 minutes to fill. Overall, it was a fine experience, but we won't be going back. It wasn't worth the price tag.
phone data worked without hotel wifi tablet was on hotel wifi, it was fast very spacious grocery store in building is actually a grocery store
The staff at Hotel Vetro were extremely friendly and accommodating. We travelled to Iowa City for a wedding, and we were able to get into our room 4 hours head of check-in time in order to get ready for the event! The room was amazing and the bed divine. We will definitely be returning to Vetro on our next trip!
A good place that could be great
The hotel was comfortable and clean. The staff was friendly and helpful. They let us bring our dog, which we appreciate.
Couple things could improve it- make it clear when booking that while there is a kitchen in the room there will be no dishes, silverware, glasses or paper towels. There is supposedly a "kichen in a box" option mentioned in the room, but it showed pots and pans. Had to go buy glasses to drink a bottle of wine. Coffee pods provided were too big for the coffeemaker in the room and caused a mess when tried to use it. No paper towels provided. Balcony was great, but it had old cigarette butts and trash that could have easily been cleaned up. Minor things, but if fixed the experience would have been better
The rooms looked cool.
Got an email saying my room would be ready at 3:00 and we finally got in at 5:00. Staff at counter downstairs were rude. Cement floors looks neat, but you can hear everything on your floor. I will never go back or recommend. Go to the Sheraton if you want to stay downtown.
A stay at hotelVetro places you in the heart of Iowa City, steps from Iowa City Public Library and 7 minutes by foot from Old Capitol Museum. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Iowa City? This hotel has 15000 square feet (1350 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Based on 277 reviews
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