Key Hotel - Boutique Class

We chose this hotel rather than chain hotel, hoping for a comfortable and exquisite experience, but we were turned down completely. We actually did feel welcomed at breakfast for the staffs there, but on the first day the scrambled egg I ordered wasn’t cooked and served directly (I suspect it was cooked earlier and heated by steam). The location of the hotel was hard to find if arriving by taxi, and far from the safer area where most of the hotels located. From our room we can even hear the crowd near Konak pier at night. The worst of our experience was at the reception and the concierge. When we arrived, we were almost ignored by the young lady at the reception. And as for the concierge, a male staff kept staring at my wallet while I checked in and kept hold of it, later insisting to accompany us while we were two ladies with large luggages and the space in the lift was really limited. And when we checked out and asked for a taxi to airport, the same guy and another staff played with our luggage trolley while later on giggling with the taxi driver in Turkish, mentioning our nation several times. I didn’t find it anything funny and definitely every hotel guest’s information was NOT what you can JUDGE AT or even MAKE FUN OF. And by the way when you’d love to speak ill in the presence of the exact foreign guests, do not expect them not understanding any Turkish at all! What we had experienced truly left a smell and shadowed our time in Izmir. We were neither treated nor respected in a decent manner and It wasn’t a pleasant memory in every possible ways. Shame!