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|""Very friendly staff, always helpful.""||(in 102 reviews)|
|""View of 209,beds very comfortable.""||(in 16 reviews)|
|"The room was very clean."||(in 80 reviews)|
|"Moldy dirty stained unsanitary unsafe"||(in 2 reviews)|
|"The bed was very uncomfortable."||(in 5 reviews)|
|"Roaches in fridge in first room"||(in 151 reviews)|
|dirty room||in 450 reviews|
|room was clean||in 372 reviews|
|staff was friendly||in 235 reviews|
|breakfast was good||in 197 reviews|
|front desk||in 146 reviews|
|worst hotel||in 91 reviews|
|hot tub||in 89 reviews|
|clean towels||in 86 reviews|
|one night||in 82 reviews|
|hot water||in 53 reviews|
|customer service||in 40 reviews|
|drug deals||in 34 reviews|
|bed was comfortable||in 33 reviews|
|wash cloths||in 25 reviews|
|bathroom door||in 14 reviews|
|loud music||in 13 reviews|
|quality inn||in 10 reviews|
|second day||in 9 reviews|
|cigarette burns||in 8 reviews|
|rod was rusted||in 8 reviews|
|dirty carpets||in 7 reviews|
|bed was very uncomfortable||in 6 reviews|
|black mold||in 6 reviews|
|everything else||in 6 reviews|
OK for it's age, but could use some work
For a decent price, I was happy to find a hotel in a safe area, an elevator for upper floors, and a good breakfast. The In room refrigerator was nice to also have. There was a good selection of TV channels, and a LED reading light for each bed.
The hotel was pretty clean, but run down. One of the two ice makers didn't work, the floor 1 button in the elevator didn't light, causing confusion with some guests. My bed had a big crack in the drywall, where someone apparently fell into it. At breakfast, my wobbly table had paper towels stuffed under in place of missing feet.
Did not feel safe
It looked nice from the outside. Pool area looked nice
Did not feel safe. The people that were staying there were ghetto. The guys were all hanging off the balconies and watching me as I walked through and into my room. The door to my room on the inside looked like an animal had tried to escape but couldn't. I was too afraid to go to the pool area bc of all the guys around it watching it. And multiple times trough out the night I could hear the neighbors screaming at each other. GHETTO
Crack hotel with drugs and prostitute's
Worst hotel I ever stayed at. I paid for 3 nights and left after 2 nights, non refundable. We had people banging at our door in the middle of the night. First night there we could hear a strong conversation between a pimp and prostitute that sounded like it got physical. 3 stars my assess.
Crack hotel with pimps and prostitute's. Worst hotel I ever booked, I am going to hear about this for a long time.
Absolute horror show.
They seem to put some effort in at least providing clean beds. Everything else is dirty and grungy and scummy and disgusting.
Cigarette smells everywhere. Smelly air conditioning. Extremely poorly maintained property overall. Looks like something out of the bad side of town on a cop TV show.
It was downright nasty Had to change the first room Second room a roach crawled across my bed. I don't recommend anyone to stay there
Dirty dirty dirty filthy nasty dirty.
WET SOUR CARPET AND ANTS,BUGS AND FILTY!!
THE ROOM SMELLED LIKE WET ROTTEN SOUR CARPET THE CARPET WAS WET THERE WERE ANTS CLIMBING THE WALLS IN THE BATHROOM DEAD ROACHES IN THE BATH TUB THE BATH TUB RUBBER MAT WAS NOT STRAIGHT AND WHEN I REACHED DOWN TO STRAIGHTEN IT THERE WAS SOAP SCUM AND GRIME,SLICK SLIMY GUNK UNDER THE MAT!! IT WAS DISGUSTING!! I HAVE STAYED AT QUALITY INNS A LOT AND THIS IS THE FIRST TIME I HAVE EVER HAD A PROBLEM.... ALSO THE FRONT DESK OVER CHARGED MY CREDIT CARE THE MAN ON DUTY WAS NOT FRIENDLY AND THE GIRL THAT WAS THERE THE NEXT MORNING WHEN I CHECKED OUT I TOLD HER ABOUT THE PROBLEMS AND SHE JUST STARED AT ME.... LOOKED LIKE SHE HUNG OVER FROM THE NIGHT BEFORE!! I WILL NEVER STAY HERE AGAIN!! AND I AM ALSO CONTACTING CHOICE HOTELS ABOUT THIS INCIDENT!!! STAFF WAS VERY UNFRIENDLY!!!!! NEVER AGAIN!!
Food crumbs on carpet
This is a nice looking modern facility from the outside.
The cleaning and maintenance is poor. The room had not been vacuumed after the last occupant, and the bathroom light fixture was inoperative. A new bulb didn't help, it had to be replaced. Plus the bathtub had chips in paint, and exposed rust spots.
The fact I only needed a few hours of sleep before I could leave.
Got there late and the smell of cheap wine and vomit walking to my room was not pleasant. The staff member that covered the night shift acted like my showing up was an inconvenience. Must be because he was having to do a double shift. Place was not clean. Bathroom had a section of wall missing and the shower tub had what looked like rust. Booked it thinking it was only a few hours, so why do 4 star? Staff failed to enforce pool hours so got woke up at 7 am by loud guests playing in water. Definitely NOT 3 star. Consider it a spot just slightly above a motel that rents by the hour.
Get more value for your hard-earned money at the 100 percent smoke-free Quality Inn and Suites hotel in Jacksonville, FL, which lets you relax and focus on the people and experiences that you came for. We give our valued guests easy access to such attractions as The Avenues Mall, EverBank Field, Veterans Memorial Arena and Jacksonville Zoo and Gardens. Amenities include free WiFi, free ample parking, free hot breakfast, outdoor pool, meeting rooms, laundry facilities and business center. Guest rooms feature a refrigerator, microwave, coffee maker, hair dryer and TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. 24-hour reception desk and multilingual staff.
based on 944 reviews
Policies vary by room type and provider.
Quality Inn & Suites is located at 8333 Dix Ellis Trail in Southside, 15.1 km from the centre of Jacksonville. EverBank Field is the closest landmark to Quality Inn & Suites.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Quality Inn & Suites.
Yes, Quality Inn & Suites offers free Wi-Fi.
Yes, Quality Inn & Suites offers free parking.
No, Quality Inn & Suites does not offer free airport shuttle service.
Quality Inn & Suites is 32.4 km from Jacksonville. Quality Inn & Suites is 36.3 km from St. Augustine Northeast Florida Regional.
Yes, Quality Inn & Suites has a pool on-site.
Quality Inn & Suites has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.