Good to know
|Distance to city centre||0.7 km|
|Nearest Airport||Johannesburg OR Tambo|
|Distance to airport||21.1 km|
|"The laundry service was excellent"||(in 24 reviews)|
|"Friendly staff, comfortable and clean."||(in 134 reviews)|
|"bed good , food good."||(in 54 reviews)|
|"Room door handle was broken."||(in 7 reviews)|
|"Bad room service."||(in 18 reviews)|
|"Facilities are old and parking is terrible."||(in 11 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 24 reviews|
|breakfast was very good||in 75 reviews|
|floor restaurant||in 22 reviews|
|food was delicious||in 36 reviews|
|free drink voucher||in 9 reviews|
|fridge in the room||in 28 reviews|
|friendly staff||in 187 reviews|
|glazed windows||in 6 reviews|
|great service||in 49 reviews|
|great views||in 12 reviews|
|handle was broken||in 7 reviews|
|johannesburg||in 6 reviews|
|location was good||in 68 reviews|
|old hotel||in 59 reviews|
|parking is terrible||in 26 reviews|
|people can be heard||in 30 reviews|
|rooftop bar||in 53 reviews|
|room service||in 64 reviews|
|room was clean||in 120 reviews|
|sun deck||in 15 reviews|
|willingness to help||in 4 reviews|
The hotel room was clean and refreshments were given on a daily basis. Polite reception staff.
All the restaurants located in the hotel are a pure nightmare, the room service is the worst, the order was taken to another room by mistake and no one bothered apologising. I had to make a call and it was already 22:00 then only was I informed the food was taken to the wrong room which meant I was never gonna get it until I called and asked for it, and note the room service food order was made at 20:00. Staff doesn't know maths, how did they get hired, they almost overcharged us for a meal, and on top of that all restaurants in the hotel have no change if you're carrying tight cash. The menu is very inconsistent, there food written on it is never there and some info on the menu is incorrect, staff doesn't even know the ingredients in the food, so if you have a food allergy you're in trouble, it was very frustrating eating at the homestead restaurant, waitress is never around when you need them once you're done. They're only around if the manager is present. This is the most horrendous restaurant, and sadly it's located in a 4* star hotel. The room carpet floor was very stinky and the closet had a bad smell. One night it rained outside and basically we were in a leaking room and we put a bin were it was leaking and we reported the matter at 11:15am and they never apologised but suggested that we were gonna be removed and given another room, what's worse is that it was a cold day all day and we had to wait in that cold room, which we waited until it was 14:30 in the afternoon and nothing had been done, we called reception to remind them and they said they were coming with a new key for another room and we packed our things and waited, till 15:30pm and we had enough and went down to reception to ask them what was taking for ever, still they didn't apologize but that's only when they actually came to help us move to another room.
Close to the shopping malls
Nothing about this hotel
The rooms are very bad especially the ceiling which is old concrete and had water marks and moulds growing on it. A very bad sight to behold. The worst and regrettable experience with hotel ever
Water at reception
Struggled with booking
Everything. Food, bed, customer care
With a stay at Reef Hotel, you'll be centrally located in Johannesburg, within a 10-minute drive of Museum Africa and Johannesburg Zoo. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Johannesburg? This hotel has facilities measuring 1722 square feet (160 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 2,204 reviews
Things to Know
- Clean rooms
- Comfortable beds
Policies vary by room type and provider.
FAQs when booking at Reef Hotel
Where is Reef Hotel located?
Reef Hotel is located at 58 Anderson Street, Marshalltown in South, 0.7 km from the centre of Johannesburg. Standard Bank Gallery is the closest landmark to Reef Hotel.
When is check-in time and check-out time at Reef Hotel?
Check-in time is 2:00 PM and check-out time is 11:00 AM at Reef Hotel.
Does Reef Hotel offer free Wi-Fi?
Yes, Reef Hotel offers free Wi-Fi.
Does Reef Hotel offer free parking?
No, Reef Hotel does not offer free parking.
Does Reef Hotel offer free airport shuttle service?
No, Reef Hotel does not offer free airport shuttle service.
How far is Reef Hotel from the airport?
Reef Hotel is 21.1 km from Johannesburg OR Tambo. Reef Hotel is 32.1 km from Johannesburg Lanseria.
Can you bring pets to Reef Hotel?
No, pets are not allowed at Reef Hotel.
Does Reef Hotel have a pool?
No, Reef Hotel does not have a pool on-site.
Most Popular Landmarks
- Standard Bank Gallery 68 m
- Sci-Bono Discovery Centre 0.9 km
- Market Theatre 1.2 km
- Africa Museum 1.2 km
- Johannesburg Art Gallery 1.4 km
- Neighbourgoods Market 1.7 km
|Johannesburg OR Tambo||21.1 km|
|Johannesburg Lanseria||32.1 km|