Pros (+) I felt I was listened too when I had an issue. The room size was very nice (double queen size room)
Cons (-) The pool heater was broke and the water was very cold. My youngest had blue lips.
2 stars
Best Western Plus Kalamazoo Suites
2575 South 11th Street, Kalamazoo, MI 49009-2105, United States
Kalamazoo, MI
See location+1 269 350 5522Photos of Best Western Plus Kalamazoo Suites
Overview
Centrally located to downtown Kalamazoo attractions, Best Western Plus Kalamazoo Suites is a budget-focused hotel for families and couples. There are 64 rooms in total that are all fitted with a flat-screen TV, fireplace, kitchenette, private bathroom, ironing supplies, free toiletries, a hairdryer, a safe, and wake-up services available upon request. The hotel offers free high-speed Internet on the premises, as well as free parking for those who drive.
Each morning, Best Western Plus Kalamazoo Suites serves free breakfast in the form of a buffet. Guests staying overnight can have breakfast in the early morning, while visiting some of the local eateries on foot for lunch and dinner. Within a 15-minute walk is Anna’s House, Starbucks, and Barrett’s Smokehouse.
The hotel is located six miles from the Battle Creek International Airport, and the front desk concierge services can guide guests through a number of travel and transportation options. Within the vicinity of the hotel is the Kalamazoo Valley Museum, Air Zoo, and Oasis Hot Tub Gardens.
There is an indoor swimming pool that is open year-round, with the water being heated during the colder months of the year. Guests can roam between the pool area and the fitness center, with a fully equipped gym inside. Those who are working away from home can book one of the hotel’s conference facilities or meeting rooms for a business event. Families visiting the hotel can check kids in for free. The banquet room is available for special events or celebrations.
Latest deals for Best Western Plus Kalamazoo Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Best Western Plus Kalamazoo Suites
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Disabled Access
- Roll-in shower
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
General
- Seating area
- Sofa
- Telephone
- Storage available
Pool and spa
- Spa and wellness centre
- Hot tub
- Indoor pool
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Best Western Plus Kalamazoo Suites
7.7
Good
852 verified ratings
Wonderful
305
Very good
167
Good
126
Okay
56
Fair
52
Mediocre
37
Poor
109
Summary of reviews
Guests say
Guests appreciated the spacious and clean rooms, as well as the good breakfast options. However, many expressed disappointment with the service, outdated amenities, and issues like the cold pool and lack of daily room cleaning. Overall, while there are positives, significant improvements are needed in service and maintenance.AI-generated from customer reviews
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Score by provider
7.2 out of 10
7 reviews
All reviews
Pros (+) Great hot tub
Cons (-) Remote control was wrapped in plastic, had hd tv but they didn't spring for had channels, couch dirty
Pros (+) Breakfast. Gym.
Cons (-) No ice machine apparent on second floor. Slow clogged sink. in kitchenette Shower curtain too short and missing magnets.
Pros (+) Very convenient location to where we were visiting friends, restaurants, stores
Cons (-) Bedding was dirty. Received dirty washcloths from housekeeping (looked like cleaning rags). Left our brand new phone charger in the room after checkout and nobody from housekeeping turned it in.
Pros (+) Clean,quite room, Good breakfast. Ideal location for access to family and the highway. Liked the fact that workout room was available. Great room location, high floor away from the elevstor.
Cons (-) Our was a hot tub room. Even though it was a suite we did not have a table or a sofa.
Pros (+) Found an large-ish piece of trash (that was unidentifiable, but resembled seaweed balled up in a clump) under the bed skirt around midnight. Brought it down to the nighttime desk clerk who did give me a $10 discount off the room. Thought my worries were over. Was I wrong. I was awoken around 1am by very angry men swearing at each other and repeatedly slamming another man against my closed (and tha...
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Pros (+) Room was large and we needed the pull out couch.
Cons (-) Room was not very clean, shower didn't work (dribbled out and made horrible screeching noise when turned to hot.) Metal trim on headboard was hanging off, nasty. Pool was small and hot tub was disgusting, seats covered in yellow grime.
Location
2575 South 11th Street, Kalamazoo, MI 49009-2105
What's nearby
- Kalamazoo State Hospital Water Tower4.6 km
- Waldo Stadium5.1 km
- Henry Montague House5.2 km
- Cathedral of Saint Augustine6.1 km
- Kalamazoo Institute of Arts6.3 km
- Kalamazoo State Theatre6.6 km
- Masonic Temple Building6.7 km
- Farmers Alley Theatre6.7 km
- Kalamazoo Valley Museum6.8 km
- Kalamazoo Amtrak Station6.8 km
- Kalamazoo Farmers Market6.9 km
- Markin Glen Park9.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Plus Kalamazoo Suites
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See most recommended stays in KalamazooGood to know
Value for money | 8.0 |
|---|---|
Distance to downtown | 6.4 km |
Nearest Airport | Kalamazoo Intl |
Distance to airport | 9.3 km |
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