|"Very friendly staff, good location."||(in 13 reviews)|
|"Kind and helpful staff."||(in 15 reviews)|
|"Great staff, great hotel!"||(in 7 reviews)|
|"Single room was very tiny."||(in 18 reviews)|
|"This hotel is very small bathroom."||(in 9 reviews)|
|"Will never recommend this hotel to anyone."||(in 10 reviews)|
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Bed excellent, very big and comfortable. Big airy balcony, plenty of room for table and chairs but none provided.. Plenty of electrical sockets for phone chargers etc. Staff pleasant and helpfull. Clean and well decorated. Quiet location. Air conditioner unit, electric wall heater plus hotel heating system in room. Light switches glow in the dark.
To reach the hotel from the street door you have to climb two flights of stairs, there is no lift. No fire escape plan in the room, or anywhere else that I could see. No "Exit/Emergency Exit" signs anywhere that I could see. If there was an emergency exit I never saw it, or signs leading to it. I booked a Junior Suite,. It was not a suite but a standard room. The room had only one chair, I asked for, and was given a second one. There was no way to hold up the shower head so you had to hold it yourself whilst showering. There was no shower curtain or rail for one, so the water went all over the floor. Breakfast, not enough seats,not enough utensils, not enough plates, not enough anything, tea was included but coffee cost extra.
polite personal, convenient location
breakfast not so good
Lights didn't work. Power points didn't work. Wi-fi didn't work. Shower went hot then cold then hot. Shower didn't drain and flooded the bathroom. Rooms are tiny. Bathroom is tiny.
Cleanliness of the room is terrible. Two days out of 4 they didn't clean my room. The hotel is under construction and workers start fron 8AM to 5PM. Was blocked outside of the hotel at 2AM for 20 minutes as the staff was sleeping. Well bellow standard! Will never recommend this hotel to anyone.
Good quality price, located not far from center, good quality of bed, bif space and totally new.
Half of hotel in reconstructions, procedures not clear (my room was without towels), and because it's very small breakfast for poor.
With a stay at Royal City Hotel, you'll be centrally located in Kyiv, within a 15-minute drive of Golden Gate and Independence Square. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
based on 604 reviews
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Most Popular Landmarks
- A.V. Fomin Botanical Garden 1.2 km
- St. Volodymyr's Cathedral 1.4 km
- Kiev Opera House 1.6 km
- Golden Gate 1.6 km
- Saint Sophia Cathedral 1.7 km
- Kiev Zoo 2.1 km