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|Distance to city centre||2.0 km|
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The front desk receptionist is so friendly and funny, otherwise we were very tired she made our day pretty good.
The breakfast is so poor and the bathroom shower is too small.
The price is right. Location is pretty good as well. Rooms are spacious.
The main problem of this place is a lack of staff. It looked like the only person there was responsible for everything - check in, check out, laundry, security etc. Probably that's why she forgot to turn on the water heater and I had a refreshing cold shower in March. I don't blame her, cause people do make mistakes, especially after 24 hours shift. But I do blame hotel administration who saving money on human resources. Mattress was extra thin - you can feel the base of the bed even if you're a skinny one. Also, main entrance is always closed, so you have to use door bell and wait for the only staff member to let you in, which is a little bit annoying. This problem can be easily solved by hiring more personnel or providing guests with a key.
The Hotel Relax provides a great place for travelers to relax after a busy day. The hotel is located close to many of Kirov's attractions including Tank T-34 Monument to the Heroic Work of Kirov residents and Mosque. When guests have some time on their hands they can make use of the onsite facilities. A pickup service can be arranged for guests upon request.
based on 421 reviews
Things to Know
- Professional service
- Friendly service
- Clean rooms
- Train station is close
Policies vary by room type and provider.
Reviews about Hotel Relax