Hotel Southern Village Okinawa

I booked for two days. I am so surprised that the hotel does not clean the room on the second day. I think maybe I do not read the rules carefully before I book the rooms.

After we arrived the hotel, the front desk staff told me that we have to pay for another “extra room “cause the age of our children are too big. And we told them that we did choose the age of our children. And the results shows we can have that room type. And the staff replied it’s the regulations of Japan government we can’t have more than two ppl in one room. If we didn’t pay attention to the rules of hotel. It’s our fault and we will pay for another room. But the attitude of the staff were rude and terrible. And there were cockroach crawling around the door. Anyway.. it was the most terrible experience I’ve ever had.

A lot of parking lot.

The room is very small + we booked for 3. Property rule is not allow the key off the property. We need to deposit the key everytime we went out. The worse is we smell the mold and the room was very humid. The room and restroom was clean but the smell was bad of mold.