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Hotels near Lansing Capital City airport

Hotels near Lansing Capital City airport

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Capital City (LAN) - Lansing, MI, United States
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Best hotels near Lansing Capital City airport

Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Location
8.9
Overall
7.0
Overall 8.9 Excellent
Based on 210 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Location
8.9
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
6.0
Cleanliness
8.5
Comfort
8.3
Location
8.6
Services
8.2
Staff
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
8.8
Staff
9.6
Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
10.0
Staff
10.0
Cleanliness
8.6
Comfort
8.2
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.0
Services
8.8
Staff
9.6

Excellent 10.0
Pros: Price, room and Bed where comfortable and the staff seemed easy to find.
Cons: For the price and accommodation at seemed to be fair.
Excellent 10.0
Pros: Room size Pet positive
Cons: In room: Dirty remote control Dirty shower Dirty floor
Excellent 10.0
Pros: The location was great. Staff was friendly. Room was huge.
Excellent 8.0
Pros: They provided free airport transportation, no one else in town does. I called a month in advance to check on this because of the pandemic, spoke to Lance who was so helpful and did arrange two rides for me. This was important because my flight was getting into Lansing too late to get my rental car (the counters close so early on Saturdays), and I had to go back there the next day for this. Other transportation is very hard to get right now.
Excellent 9.0
Pros: The breakfast is wonderful as is Tom.
Cons: Bathroom floor a little cleaner . I did see an ant in there.
Okay 5.0
Pros: AC didn’t work. Staff said we could grab a fan downstairs. Wasn’t the same.
Cons: No Ac. Very hot. Sweaty and uncomfortable
Excellent 9.0
Pros: friendly staff, excellent breakfast, updated rooms
Cons: first room assigned had been occupied and not cleaned but front desk staff immediately fixed the problem
Good 6.0
Pros: The breakfast was great. There was chips in the sofa so I couldn't use the pull out bed and there was someone else lip gloss in the bed. And the water spots in the shower was a disappointment. The staff was great
Poor 1.0
Pros: Size of room
Cons: The manager. Room was loud and had poop on the couch
Good 6.0
Cons: The toilet in the room did not work, they changed the room but they gave me one bed and the original reservation was for two. breakfast didn't taste good
Poor 1.0
Pros: The rooms were amazing, comfortable beds and very clean! One friendly front desk employee, I believe he was management.
Cons: The fact they do not check up on if a guest has a dog and if it follows their guidelines of size and breed! I checked my baby girl in and she was viciously attacked by a large dog not on a leash in the security doors did not follow up with me on incident
Excellent 10.0
Pros: Excellent customer service, WIFI, Parking, free made you order
Cons: Toilet was a bit dirty
Excellent 10.0
Pros: I let the staff know we were traveling with our dog and cat, due to a move into the area. The staff were prepared with a ground level room that I could walk my dog out of to allow him to do his business. They also had a treat bag for him.
Cons: Nothing really. The food was ok for continental breakfast. Probably could've been better, but under circumstances of coronavirus, it was adequate.
Excellent 10.0
Pros: everything
Cons: no pool that's it
Excellent 10.0
Pros: Clean and quiet
Excellent 10.0
Pros: The breakfast cook was amazing 😍
Cons: Absolutely nothing!
Excellent 10.0
Pros: Great room. Comfy bed. Very clean. The best hotel breakfast ever. Awesome location.
Cons: The window into the hallway.
Excellent 9.0
Pros: The rooms themselves, as well as the staff & the calm ambiance
Cons: I can't think of anything
Excellent 10.0
Pros: The staff and the way the rooms are setup. Also, thatvthey don't charge an incidental fee/deposit.
Cons: No
Excellent 10.0
Pros: Welcoming staff. Nice atmosphere.
Cons: Like the room warmer and could not turn up temp higher than 72
Excellent 10.0
Pros: It was quiet
Cons: The shower bar was broken
Excellent 9.0
Pros: Clean, size of rooms, location, pet friendly!
Cons: No pool
Good 7.0
Pros: Rooms were spacious. Unique hotel design. Hot off the griddle breakfast line.
Cons: Room seemed outdated. Carpeting was new but other things were old. Popcorn ceiling stained with dirt from vent.
Good 7.0
Pros: Great staff and breakfast was amazing!
Cons: Our bathroom had hairs in it. Otherwise the rest of the room was very clean.
Okay 4.0
Pros: The staff was very friendly and accommodating.
Cons: Needs updates desperately! The bathtub was atrocious. Paint peeling off the bottom and a nasty green ring around the drain. Overall, a very old looking hotel.
Good 6.0
Pros: Location was very good
Cons: Hotel public spaces and rooms could be cleaner
Good 6.0
Pros: Location
Cons: New clerk at the front desk seemed VERY new. When I asked for a room in a quiet area-she put me directly across from the happy hour area. Glad I was going back out to do some shopping or I would have asked to move!
Good 7.0
Pros: Breakfast was served by an elderly man who loved what he did. He made the whole experience be more than just a hotel stay. The hotel was clean.
Cons: The person who checked me in was not very friendly nor willing to be helpful.
Good 7.0
Pros: Excellent made to order hot breakfast, spacious rooms,free drinks at social hour.
Cons: A little dated and older looking
Excellent 8.5
Pros: Facilities and staff were great, the room was bigger than expected. bathroom was a bit tight.
Cons: The heater.... every time it turned on, it was absurdly loud and impacted my wife and I sleeping well throughout the night.
Quality Suites Lansing - Lansing
Rated #1
8.9
Excellent 8.9
Based on 210 reviews
Details
Reviews
C$ 125

Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
8.9
Overall
10.0
Overall 8.9 Excellent
Based on 170 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.9
Services
9.0
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.3
Location
8.6
Services
9.0
Staff
9.1
Cleanliness
9.5
Comfort
9.0
Location
9.8
Services
9.0
Staff
8.5
Cleanliness
9.3
Comfort
9.4
Location
8.9
Services
9.1
Staff
9.1
Cleanliness
9.2
Comfort
9.5
Location
9.2
Services
9.3
Staff
9.3

Excellent 8.0
Pros: Breakfast was good. Gym facility had free weight dumbbells.
Cons: My room was nearly on top of the front desk. Which made for a lot of noise throughout the night.
Excellent 10.0
Pros: Very clean and nice
Cons: Nothing
Excellent 9.0
Pros: Very pleasant welcoming staff
Excellent 10.0
Pros: My wife and I had a wonderful stay. Thank you for everything
Cons: Pool closed but understandable because of covid
Good 6.0
Cons: The Staff Member Who Checked Me In Was Very Rude At 4 Am In The Morning. She Also Stated 2 Me If I Didn’t Like It There Was Other Hotels I Can Go To. She Wasn’t Considerate Of Anything And Also Gave Us The Wrong Set Of Keys
Excellent 10.0
Pros: location and cleanliness.
Cons: no
Excellent 10.0
Pros: Friendly staff, comfortable bed, clean room, and good food in the morning. Great experience from the time I checked in to the time I checked out.
Cons: No
Excellent 10.0
Pros: Staff is amazing! Friendly and helpful. Great experience
Cons: No
Excellent 8.0
Pros: It was close to highways with easy on, easy off access. It was close to restaurants and shopping although we weren't there for that. It had a nice lobby/eating area to hang out with friends. Staff was very friendly.
Cons: The fans in the room were extremely loud. I thought maybe ours was broken, but we had friends in two other rooms and it was the same. If you shut it off to sleep, it was too quiet and stuffy. The pool was very small for the kids, more like a hot tub.
Excellent 10.0
Pros: Location was great. Large comfortable breakfast area. Lovely room.
Excellent 10.0
Pros: Very new and clean
Cons: No
Good 7.0
Pros: Proximity to airport and shopping area.
Cons: Ants in the room.
Excellent 9.0
Pros: Cleanliness
Cons: Price could have been lower. Also, initially the room keys did not work which was a bit inconveniencing. ..
Excellent 9.0
Pros: Location, nice size bathroom, great shower
Cons: Highway noise was noticeable
Excellent 10.0
Pros: The location was perfect and the room was beautiful!
Excellent 10.0
Pros: The hotel was nice and clean and the staff was extremely accommodating.
Cons: I had asked for a late checkout because I was there with a wedding party of which they obliged. However, they never mentioned I would be charged for it. I certainly would've had no problem but I would assume they would warn you about it.
Mediocre 3.0
Pros: Very clean and new
Cons: Check in was 3 we arrived around 4 45 and no room so they said 30 to 60 minutes We left and they said they would call me when ready After 45 minutes of waiting we decided to go back and they had a room but they never called us. To much road noise
Mediocre 2.0
Pros: Friendly staff
Cons: Kids were knocking on my door and running away all night long
Fairfield Inn & Suites by Marriott Lansing at Eastwood - Lansing
Rated #2
8.9
Excellent 8.9
Based on 170 reviews
Details
Reviews
C$ 133

Cleanliness
9.3
Comfort
9.6
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.9 Excellent
Based on 68 reviews
Cleanliness
9.3
Comfort
9.6
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.7
Location
9.2
Services
9.5
Staff
9.7
Cleanliness
9.5
Comfort
9.7
Location
8.9
Services
9.2
Staff
9.8
Cleanliness
8.3
Comfort
9.2
Location
8.3
Services
7.7
Staff
9.4
Cleanliness
9.4
Comfort
10.0
Location
10.0
Services
9.4
Staff
9.7
Cleanliness
9.4
Comfort
9.6
Location
9.4
Services
9.2
Staff
9.6

Excellent 8.0
Pros: Beautiful property and the staff was great.
Cons: The thermostat wouldn’t go below 68 and it was too warm in the room to sleep. We opened the window, but there wasn’t a screen. Other than that, it was a nice stay.
Excellent 10.0
Pros: Clean, gorgeous! I asked for a quiet room to study for a final, and they provided me with one that was perfect! The bed was so comfortable! Thank you !!!!
Cons: Everything was perfect! Flowers were blooming and the landscaping was gorgeous! I will definitely be back
Excellent 9.0
Pros: Location. Restaurant (Bourdeaux) is the best in the area
Excellent 10.0
Pros: Staff was very nice
Cons: It was during covid so the pool was closed. Nice stay though.
Okay 5.0
Pros: Very clean
Cons: Limited housekeeping. Bathroom drain did not work.
Excellent 10.0
Pros: Very clean and pretty, classic & modern at the same time.
Cons: I don’t have complain about it!
Excellent 10.0
Pros: It was clean and comfortable. Food was good clean and neatly. Saff was very nice. We really enjoyed our stay. It was safe for covid-19
Cons: NO COMPLAINTS
Excellent 9.0
Pros: Location.
Excellent 10.0
Pros: nice hotel good food restaurant.
Excellent 9.0
Cons: The entire hotel lobby is under construction. Temporary Front Entrance (side of building).
Good 7.0
Pros: The bed was amazing.
Excellent 10.0
Pros: We love the basketball court, pool and my kids love the milk and cookie delivery
Cons: Hot tub was temporarily down.
Excellent 8.0
Pros: The staff at the front desk was friendly and helpful.
Cons: For the price we paid to stay there, they should have offered a free breakfast.
Excellent 10.0
Pros: Very friendly staff and very accommodating. They upgraded our room at no extra cost and put us across the hall from our family. Milk and cookies were offered around 8 pm. Nice touch. Very clean.
Cons: No
Excellent 10.0
Pros: Cookies and milk at night was a great touch. Clean
Cons: and quiet.
Crowne Plaza Lansing West - Lansing
Rated #3
8.9
Excellent 8.9
Based on 68 reviews
Details
Reviews
C$ 178

Cleanliness
8.9
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
8.6
Overall 8.7 Excellent
Based on 293 reviews
Cleanliness
8.9
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.9
Location
9.2
Services
8.8
Staff
8.9
Cleanliness
9.0
Comfort
9.2
Location
8.8
Services
8.9
Staff
8.8
Cleanliness
8.8
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
9.2
Facilities
9.5
Location
8.8
Overall
8.5
Cleanliness
8.8
Comfort
9.1
Location
9.0
Services
8.9
Staff
8.8

Okay 4.0
Pros: Many restaurant choices nearby, free guest parking, large well-appointed rooms.
Cons: A number of issues that detracted from what should have been a very nice experience: 1. For unknown reason, I was given a handicapped room (I am not handicapped and did not request such accommodations) 2. No cups of any kind or coffee stirrers were placed in room. 3. Thermostats/climate control barely worked, took all night with AC on to bring the temperature down 5 degrees to a reasonably comfortable level) 4. Hand shower broken, and the metal coil covering the hose had a broken edge with a very sharp protrusion (fortunately I saw it before I injured myself) 5. Telephone handset did not work at all, only way to use the phone was on speaker 6. Bed was poorly made, either the fitted sheet was oriented wrong or just didn't fit...it came off when I sat down on it. There were also a million wrinkles in the mattress pad underneath. I had to remake the bed completely before I could lay down to sleep. 7. Housekeeping was vacuuming at odd hours, all evening and past midnight. You could hear it through the walls and floor as a constant hum, was extremely annoying. I have stayed with Hyatt many times before (loyalty club member) and picked Hyatt Place because of previous great experiences at other locations. I was really surprised by all of these issues in a single stay. I will say that the front desk staff was exceptionally nice and efficient (I didn't contact them about any of the above except for the cups and stirrers.)
Excellent 9.0
Pros: Location was great and close shopping center and restaurant
Cons: The pool area was closed.
Okay 5.0
Pros: I love the location
Cons: Customer service when I came in
Good 7.0
Pros: Poor.
Cons: Breakfast. Lack of room cleaning. Initial check in clerk.
Excellent 10.0
Pros: Everything about the property was great from the staff, to the room, even the food, and lets not forget there was Starbucks right at the hotel. The property was walking distance to everything you needed.
Cons: There was nothing i didn’t like.
Good 7.0
Pros: Quiet place and curfew
Cons: No microwave in the rooms, no utensils, not able to login to hulu or Netflix etc..very limited channels on tv
Okay 4.0
Cons: I expected much more from a Hyatt. The room smelled sour. The bathroom did not appear to have been cleaned thoroughly. I expected everything to be spotless because of covid protocols. There was someone else’s hair in the tub and whisker shavings on
Excellent 10.0
Pros: Convenience. Close to everything that I needed to be by.
Cons: Parking Lot. They need to put a sign on the door of the hotel entrance from the parking garage.
Excellent 10.0
Pros: Great customer service
Cons: No
Excellent 10.0
Pros: Location
Excellent 8.0
Pros: The location. The free breakfast. Quiet. Covered parking.
Cons: Room could have been cleaner. Found plastic garbage beside the bed and powder on the floor of bathroom. No free lotion in the room.
Excellent 8.2
Pros: The set up of the room was great. The sliding door for the bathroom was a nice design touch. And I appreciated the makeup wipes that were in the bathroom.
Cons: The breakfast (namely the eggs and pancakes) could be better. The pancakes were dry and depending on what morning the eggs were either flavored or flavorless. Maybe a remedy for pancakes would be to introduce a waffle maker or make waffles instead?
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: brand new, very helpful staff, nice location
Poor 1.0
Pros: NOne
Cons: We did not anything!
Excellent 10.0
Pros: The breakfast was included and it was amazing
Cons: No hot tub by the pool
Okay 5.0
Pros: The location is the best!
Cons: For the first time, I was very disappointed in this hotel. There were stains on the floor and on the furniture. the front desk staff was rude at check in.
Good 6.0
Pros: The cost was good for such a great room. Very clean, and SUCH A comfy bed!
Cons: The restaurant/bar was a little confusing. It basically looked like a lounge with no staff running it. The room did not have a binder in it discussing the amenities of the hotel. That, along with a restaurant menu may have helped.
Excellent 10.0
Pros: It is a fairly new property so it is very clean. Furthermore, it is near many restaurants, a Walmart, and an outlet mall. To make things better, it has a small bar in the lobby. Not much, but enough for a cocktail without having to leave the property!
Cons: Wish we could enter the hotel from the parking garage on the floor we were staying on rather than having to go down to the first floor. But it is still WONDERFUL to have a parking garage attached to the hotel. Perfect on the rainy or snowy nights!
Excellent 10.0
Cons: There was hair and blobs of soap in the shower
Excellent 8.0
Pros: It's fairly new, it is clean, staff is friendly and helpful, location is excellent.
Good 7.0
Pros: The night staff and the night bar tender were fantastic. Good recommendations for dinner, conversation etc.
Cons: We had a leak so they moved us but the next room had clearly been smoked in and we moved a third time. Day staff was not friendly. I made a reservation error and the staff talked about me not knowing I was in the room.
Excellent 9.7
Pros: Staff was very friendly and helpful.
Cons: Gym was pretty limited (but sufficient)
Excellent 9.4
Pros: I have never met a kinder, more accommodating hotel staff. I recently visited to interview at Michigan State. The manager was incredible (thanks Nicole!) And staff made my stay relaxing and inviting. The bar was a perfect place to wind down after a long day. The team went above and beyond, even prepping breakfast earlier than stated for business travelers. Beyond that, the room was fantastic. Brand new furniture, the best shower I've had at a hotel in ages, and super comfortable beds. All in all fantastic!
Cons: There's not a single thing I didn't like. The only thing that would have been better was if the hotel was closer to MSU.
Excellent 10.0
Pros: The overall cleanliness of the hotel. Employees very friendly and helpful.
Hyatt Place Lansing - East - Lansing
Rated #4
8.7
Excellent 8.7
Based on 293 reviews
Details
Reviews
C$ 129

Cleanliness
8.8
Comfort
8.7
Facilities
8.3
Location
8.9
Overall
8.2
Overall 8.5 Excellent
Based on 444 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.3
Location
8.9
Overall
8.2
Cleanliness
7.5
Comfort
7.0
Facilities
7.0
Location
8.5
Overall
6.0
Cleanliness
8.8
Comfort
8.6
Location
8.8
Services
8.6
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.6
Comfort
9.5
Facilities
9.0
Location
9.2
Overall
9.2
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.6
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Facilities
9.0
Location
8.7
Overall
9.0
Cleanliness
8.4
Comfort
8.3
Location
8.6
Services
8.2
Staff
8.9

Okay 5.0
Pros: The breakfast was terrible but the location was good
Cons: Room smelled like cigarettes. When I checked in I had to go get some room spray.
Good 7.0
Pros: Clean
Cons: They did not know if we checked out or not
Excellent 8.0
Pros: Location
Okay 4.0
Cons: Old carper with stauns, bed was uncomfortable. Chesp mattress
Good 7.0
Pros: It was clean
Cons: Smoke
Excellent 9.0
Pros: Front desk staff very pleasant and friendly. The room was clean and comfortable. Pet friendly for sure. They gave us treats for our Golden Retrievers when we checked in.
Excellent 8.0
Pros: Nice and quit in my room
Cons: People hanging around outside watching you unload your car
Good 7.0
Cons: I still had to pay full price and both the pool and the gym were closed and breakfast wasn’t included.
Poor 1.0
Pros: The room layouts
Cons: We were attacked every night by bugs and my fiance even had to go to the hospital to be treated for bed bug bites and now she has a dangerous parasite
Excellent 10.0
Pros: The staff were kind.
Cons: Housekeeping just walking into my room while I was sleeping.
Excellent 10.0
Pros: Very clean, nice rooms and so friendly staff, the lady in the front desk morning girl she is so kind, nice and always with a smile.
Cons: Nothing
Excellent 10.0
Pros: Clean quiet .. Polite staff. Laundry machines
Excellent 10.0
Excellent 10.0
Pros: es bueno!
Excellent 10.0
Pros: The staff was the best extremely helper and always there when I needed them
Cons: The site said free breakfast and there wasn't any
Good 7.0
Pros: The hotel location.
Cons: No all’s good.
Excellent 10.0
Pros: The staff and location are great!
Cons: There were some people checking in that were ridiculous, but that was the only time we heard them.
Good 6.0
Pros: It had a bed.
Cons: Price way to high during covid when you do not get access to amenities and breakfast is not provided. Room wasn't cleaned well.
Okay 4.0
Pros: Friendly & efficient staff.
Cons: Smell--musty, plus tobacco smell. Cleanliness could be improved.
Excellent 10.0
Pros: The bathroom set up and the big comfy bed
Cons: The front desk lady's attitude and dirty looks
Okay 4.0
Pros: The location was great. Right off the highway and close to all the places we had to go.
Cons: The hotel had a old musty smell to it and the hallway smelled like weed. The balcony was not very pleasant to sit out on because it was so tall that when you sat in a chair all you saw was the wall. The beds were very uncomfortable.
Good 7.0
Pros: Room was very clean
Cons: Balcony was crappy, bathtub wouldnt let you fill it past half
Excellent 8.0
Pros: The rooms are amazing
Cons: My room door electronic locking system was low on power. Causing me to be locked out for over half hour. After 4 tries, manahee came up and let me in and I then switched rooms so I wouldn't have to ask to be let into my room during remainder if my stay
Good 7.0
Pros: There was a balcony that i could sit outside and enjoy the day, the fact ththat i could bring my dog, and the cost for that room was great!
Cons: Not that i can think of right now
Good 6.0
Pros: Beautiful hotel comfortable beds
Cons: The hotel double-booked my room so I have five in the morning I had people banging on my door so I ended up leaving wasted money
Excellent 8.0
Pros: clean, quiet, located right off the highway.
Cons: no breakfast buffet and few snack offerings.
Okay 5.0
Pros: Good location and the front desk clerk was very friendly and accommodating. The room was clean and met our needs.
Cons: We go down for breakfast, only ones down there. Asked if we could change the channel to cable news show we prefer to watch. Staff reluctantly changed the tv channel but told us they are not allowed, per Mgr. We no longer will stay here.
Mediocre 3.0
Pros: No hot water in room spoiled my stay.
Good 7.0
Pros: Breakfast, it was great!!!
Cons: No hot water in sink,after letting it run for almost 5 minutes it was warm. The toilet was so small it could have been used for preschool.
Good 7.0
Pros: Really cute little room, very well maintained. Mostly very comfortable.
Cons: Quite a poor quality mattress. Also there were so many families around (Thanksgiving day/night) but they were hanging out quite a bit in the hallways, even having family arguments all over the place. Was quite noisy.
Excellent 8.8
Pros: Really cute and well cleaned room.
Cons: Lots of families, many of them just out in the halls, yelling, fighting.
Mediocre 3.0
Pros: location. Right by car rental and airport. You should note in your hotel description that you can walk from the car agencies to the hotel instead of taking the car rental shuttle back to the airport to be picked up by the hotel shuttle
Cons: Old, dirty, noisy, beds and pillows like rocks
Good 6.0
Pros: Convenient location, nice breakfast.
Cons: Room need an update. Old carpet, EXTREMELY uncomfortable mattress...
Excellent 8.0
Pros: Staff was friendly
Okay 5.0
Pros: Quiet, good location
Cons: Plastic card on bed with hotel information was covered with what appeared to be spag or pizza sauce . Looked like it had been used for a plate
Good 6.0
Pros: Price was good and lots of breakfast choices.
Cons: My room's coffee machine was missing the tray that held the coffee grounds, so I could not make coffee in the room.
Okay 5.0
Pros: Pretty nice hotel
Cons: Terrible location - not near anything and extremely overpriced - over ---!?!? No way.
Excellent 10.0
Pros: Very close to the Lansing center and lots of restaurants. Loved having a breakfast and the pool and hot tub were great!
Excellent 10.0
Pros: I used to stay at this facility frequently when it was a Hampton Inn (about a year ago or so). I didn't realize that ownership changed and they were now a Comfort Inn. I found them through Kayak and I'm glad I did! The room was quiet, clean and comfortable. I didn't take advantage of the fitness area, pool, or breakfast, but I know they were all there for me. I'll be back!
Cons: It's located near an interstate freeway and I was a little afraid that the room might be noisy, but it wasn't bad at all. About the only complaint I can note is that the wired internet cable they provided didn't work (the wall jack just had a hole in it, with nothing for the cable to connect to). The wireless access was free; they provided credentials on the outside of the holder for the room keys; it worked great - so it was no big deal.
Excellent 8.0
Pros: We stayed here for two days for a convention. The hotel was about 15-20 minutes away from it, which wasn't very nice, but it was also booked two weeks before the convention. The staff was extremely friendly and the room was nice. I left a pillow there and called about it the day after I left, and I received it 4 days later. Overall it was a good hotel and I would consider staying there again.
Cons: The breakfast that was included was questionable and the shower heads were very low, I'm 5'10" and I couldn't get my head under it without having to bend down. However, these are both minor things and there's tons of other food choices in the area. I would still happily stay here again.
Excellent 9.1
Pros: My son had a basketball tournament here in town for the weekend and our stay was great. Very close to all his games, close to all restaurants and the highway.
Excellent 10.0
Pros: Wonderful breakfast! Friiendly staff and enjoyed the stay very much!
Cons: Liked everything!
Comfort Inn Lansing - Lansing
Rated #5
8.5
Excellent 8.5
Based on 444 reviews
Details
Reviews
C$ 136

Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
9.0
Overall
8.0
Overall 8.4 Excellent
Based on 111 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.6
Location
9.1
Services
8.3
Staff
8.6
Cleanliness
9.3
Comfort
8.4
Location
8.9
Services
8.7
Staff
9.5
Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
9.7
Staff
9.7
Cleanliness
8.3
Comfort
9.0
Location
8.9
Services
8.1
Staff
9.3
Cleanliness
7.7
Comfort
8.0
Location
8.6
Services
7.6
Staff
8.9

Excellent 8.0
Pros: Comfy bed, almost too comfy I didn't wanna get up.
Cons: No microwave, didn't advertise a microwave, but a microwave in the future wouldn't hurt.
Excellent 8.0
Pros: Good breakfast options.
Cons: pillows were a little too soft
Excellent 10.0
Pros: The plumbing is needy
Cons: The rooms were comfoable and the hotel was quite.
Excellent 9.0
Pros: The hotel was very neat and very quite. The location is also good, Our room was very big that my son had space to play around with his toys.
Cons: Nothing everything is good.
Excellent 10.0
Pros: Room was nice. Staff was very nice and helpful.
Cons: None
Poor 1.0
Pros: my sheets actual had blood on them and hair it was not a good experience. I was hoping that it would be extra clean due to covid but it was not and because I booked it third party they said they could not due much but maybe offer a another night stay. I am waiting on a voucher
Cons: I loved the staff
Excellent 8.0
Pros: Everything was clean and fresh. Nicely decorated.
Cons: The mattress was very hard. I didn't sleep well.
Mediocre 3.0
Pros: Was close to restaurants and shopping
Cons: I didn't get the room i paid for. I eas to get a room with a spa tub and didn't even get a tub only a shower was charged same price
Excellent 9.0
Pros: I loved the location. Near my family and extremely convenient to main city roads and expressway. The interior decor is up to date without being faddish, I guess on the conservative side. It also had a parking lot that could accommodate my car and trailer.
Excellent 8.0
Pros: Location was close to my meeting place.
Cons: The bacon and cheese omelets seemed a little over cooked.
Good 7.0
Pros: Breakfast was great
Cons: Hotel was a little dated but very clean
Excellent 8.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Location. Close to MSU.
Cons: No.
Excellent 10.0
Pros: Very friendly staff, very clean room, convenient location next to a restaurant.
Cons: It was a little pricey.
Excellent 10.0
Pros: Quiet compared to stays at other hotel chains.
Cons: Beds didn’t have blankets on them.
Excellent 10.0
Pros: Friendly staff. Very nice to my dog and welcoming. good coffee always available. quiet hotel
Okay 4.0
Pros: It was clean and the staff helpful.
Cons: It sounded like a Hurd of elephants were above us. Banging and stomping all night. Not able to get any sleep. Partying frat boys loud and drunk. Would not stay there again.
Excellent 9.0
Pros: The breakfast in the morning had a good selection of items. The hot items were hot and cold, cold. The fruit was delicious.
Excellent 10.0
Pros: convenient
Cons: too expensive
Hampton Inn East Lansing - East Lansing
Rated #6
8.4
Excellent 8.4
Based on 111 reviews
Details
Reviews
C$ 157

Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
7.0
Overall 8.3 Excellent
Based on 227 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
7.0
Cleanliness
8.6
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.7
Staff
8.6
Cleanliness
8.7
Comfort
8.5
Facilities
10.0
Location
9.0
Services
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
7.3
Location
8.9
Overall
6.6
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.6
Staff
8.5

Good 6.0
Pros: Room was big hotel looked clean
Cons: Bed was hard no one never at front desk pool cold and cloudy needs clean no top sheet no pillow or blanket for sleeper no bed bug covers on bed or pillows ,$5 for bottle water should be free
Good 7.0
Pros: The breakfast was very bland with plain bagels, only plain cheerios, and plain toast.
Cons: The breakfast was very bland with plain bagels, only plain cheerios, and plain toast. It would have been nice to have a raisin bagels, or regular cherrios and honey nut.
Okay 4.0
Pros: The room was big.
Cons: I stayed in the hotel for 2 days and I found a surprise charge for linen. In those two days no one came or offered to change our linen or provide us with clean towels and they had the need to charge my account $50 for linen and towels. Very shisty place. The front desk had her family there swimming in the pool with 3 little kids running around and they also had a younger kid sleeping on the couch in the lounge. The girl even apologized for that. I am not happy about any of the fees they gave me. Will not recommend or ever stay at another hampton inn & suites lansing west again!
Excellent 10.0
Pros: clean
Cons: breakfast very limited
Excellent 9.0
Pros: Staff was very friendly and personable.
Cons: Some of the other guests were inconsiderate and loud and there was a late night disturbance in the room right next to us, but the staff handled the situation well and promptly.
Mediocre 2.0
Pros: Really nothing. Honestly, we would have left except it was my daughters birthday and we promised her to go swimming at the hotel.
Cons: Our room was not clean- food left in the refrigerator and trash and crumbs around the beds. Bath tub had hair from previous guest. Counter tops appeared to not have been wiped down. It was like the room was bombed with Lysol but no one actually cleaned the room. Also, none of the staff wore masks in the halls, at the counter. Definitely not COVID safe.
Poor 1.0
Cons: Fire alarm drill at 8am. Also never received my $50 deposit.
Excellent 10.0
Pros: The staff is super friendly and really goes out of their way to make your stay comfortable. The pool and hot tub are open by appointment which was awesome.
Cons: The pool and hot tub close to early. Maybe an adult swim from 10pm to 2am??? Just a suggestion.
Excellent 10.0
Pros: Clean, allowed us to check in early, while they didn't offer HOT breakfast (due to pandemic), at least they provided cereal and more than another Hilton hotel we were at recently.
Cons: Not much; we agreed others could be in the pool when we reserved time, but it was definitely more people than I'd expected. It was a pretty small pool. I don't know; pillows were less than desirable?
Excellent 10.0
Pros: the manager makes it a punt to take care of his guests. He is am outstanding manager. The staff was exceptional.
Cons: No pool
Excellent 9.0
Pros: Even with the pandemic the staff and hotel was exceptional. The rooms were clean and as a bonus the hotel had the pool and hot tub up and running.
Cons: The only thing i can say the doors are loud when they close.
Poor 1.0
Pros: Location
Cons: Everything
Good 7.0
Pros: Location
Cons: Upon returning for our second night stay, we found our room had not been cleaned. Learned you have to ask for that service now. Ok, but should have been told at check in. Did find maids in the hallway and got new towels and trash disposed.
Excellent 10.0
Pros: Very clean modern room. Good breakfast.
Excellent 10.0
Pros: The location and the ambiance was great.
Cons: The person that was over the breakfast in the morning was not so nice.. she had an attitude.
Good 7.1
Cons: Very terse route manager upon check-in when I asked how to get to my room ... Her response was, “you go to the elevator and press the button for 2” She obviously hates her job I am a gold elite Hilton honors and Hilton Grand Vacation Club owner for 10 years and have never been treated with such disregard
Good 6.2
Pros: It a newer hotel and nice and clean
Cons: Front desk, and the treadmill and hot tub could have been working
Excellent 10.0
Pros: The room, staff, amenities were all excellent. Great location with easy access to airport and Spartan stadium.
Excellent 9.0
Pros: It was clean, quite and convenient to expressway.
Cons: the shower head was a little wide
Poor 1.0
Pros: Location to where I was visiting
Cons: Getting woke up at 4:40 in the morning to a dance party in the room next us.
Excellent 9.0
Pros: The room was so large! Loved the space it provided for us.
Cons: 10pm rule for kids was not enforced. Late night running the halls. Need more toilet paper stocked in the rooms.
Excellent 10.0
Pros: newly remodeled smells new very nice
Cons: no
Excellent 10.0
Pros: Nice, clean hotel
Hampton Inn & Suites Lansing MI - Lansing
Rated #7
8.3
Excellent 8.3
Based on 227 reviews
Details
Reviews
C$ 135

Cleanliness
8.5
Comfort
8.4
Facilities
7.0
Location
8.7
Overall
7.0
Overall 8.3 Excellent
Based on 115 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
7.0
Location
8.7
Overall
7.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
8.3
Staff
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.6
Staff
8.4
Cleanliness
9.0
Comfort
8.6
Location
8.5
Services
8.3
Staff
8.6
Cleanliness
8.1
Comfort
8.1
Location
8.8
Services
8.1
Staff
8.4
Cleanliness
8.4
Comfort
7.8
Location
8.8
Services
8.9
Staff
9.1

Excellent 8.0
Pros: Breakfast was near my room, grab and go. Can't wait for hot breakfast too return if it's something they offer.
Cons: They did really good considering Covid.
Mediocre 3.0
Pros: Breakfast was decent and the staff was good.
Cons: The pool was closed our whole stay. The wifi and tv did not work.
Excellent 10.0
Pros: Front desk staff were excellent!
Cons: Pool was closed.
Excellent 10.0
Pros: Hotel was very clean. Staff was helpful. Nice grab-n-go breakfast!
Cons: NO
Excellent 10.0
Pros: Amazing experience in a good state
Mediocre 2.0
Pros: Not much because of covid
Cons: There was an altercation happening as we were entering, right off the lobby. I had my two granddaughters with me ( 5 and 10) They were using words (cussing and racial) that I wasn't happy at all they had to hear! I complained went to our room ; came back down later and it was still going on.
Excellent 8.0
Pros: The staff delivered top-notch service. They made the stay exceptional, better than star quality they were rated. Very clean with nice linens and provided extra linens without hassle. Nice pool area. I would stay here again anytime.
Cons: Not one thing
Excellent 10.0
Pros: Close to several shops and restaurants. The friendly staff. They asked if my room was ok and just overall concern that all my needs were met.
Excellent 10.0
Pros: It’s laid back no pressure when it comes to staff
Excellent 8.0
Pros: Easy access
Cons: There’s nothing I did t like
Okay 5.0
Pros: The facility was clean but there was bed bugs in my bed I had to leave the next day deer for 7 days the staff was friendly
Cons: The remodeling was nice the room had beautiful Furniture settings it was clean but the bed bugs were in the bed
Excellent 10.0
Pros: Clean, efficient, Covid compliant
Cons: Windows to open for fresh air
Excellent 9.0
Pros: Cln rooms easy chk in.
Good 7.0
Pros: It was clean, the night shift guy was very nice and accommodating.
Cons: No
Excellent 10.0
Pros: Price.
Cons: no morning breakfast. Or evening snacks.
Okay 4.0
Pros: Over all location of hotel was great
Cons: Staff was unprofessional
Excellent 10.0
Pros: Everything was outstanding
Excellent 10.0
Pros: Everything was as expected and, the desk clerk went out of his way to make sure we had everything we needed.
Cons: Nothing
Poor 1.0
Pros: They had several senior baseball residents there. These people would sit outside in the parking lot right next to the front door into the early morning drinking beer, smoking pot and using bad language. I was not happy about this at all due to the fact
Cons: Hotel was good
Okay 5.0
Pros: The location and that worked in the evening.
Cons: The issues with getting a refund
Excellent 10.0
Pros: Monday 2nd shift front desk gentleman is always the best!
Cons: Hair left in bathroom from previous people
Good 7.0
Pros: The hotel was reasonably priced, in a decent location, helpful staff at check-in/out. Breakfast area was clean and organized and had an adequate selection of food items. The room was clean and comfortable.
Cons: I have no complaints. Although it is not spectacular, for the price it met all my expectations.
Poor 1.0
Pros: The room was terrific. It's too bad they bother you while you're trying to sleep. The hotel surrounding it is beset with rudeness and sloppy effort
Cons: The breakfast eggs taste like foamy egg yolk, both the egg and bacon were under temperature and would be flagged by the health department if tested. Checkout time is a variable, as they knock on your door at 10 AM. I needed sleep, which you don't get.
Good 6.0
Pros: Location
Okay 5.0
Pros: Location
Cons: Mine was an adjoining room. I could hear the couple next door like they were in my room.
Good 6.0
Pros: Cleanliness of the room.
Cons: There is no Jacuzzi one of the msin amenities we look for. Breakfast wasn't the greatest.
Good 7.0
Pros: Staff and breakfast
Cons: Mattresses were very uncomfortable. Both my husband and I woke up with back aches.
Good 6.0
Pros: Very nice man at desk in morning tried very hard to find us a cab. We ended up driving to airport paying $70.00 for long-term parking.
Cons: The young girl at the desk when we checked in . She acted like she was scheduling us a shuttle for the next morning. Had she called us a cab then, we would have been all set!
Fairfield Inn & Suites Lansing West - Lansing
Rated #8
8.3
Excellent 8.3
Based on 115 reviews
Details
Reviews
C$ 148

Cleanliness
8.6
Comfort
8.3
Facilities
8.0
Location
8.9
Overall
7.4
Overall 8.2 Excellent
Based on 379 reviews
Cleanliness
8.6
Comfort
8.3
Facilities
8.0
Location
8.9
Overall
7.4
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
8.1
Comfort
8.2
Location
9.0
Services
8.2
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.6
Overall
7.6
Cleanliness
8.8
Comfort
8.4
Location
8.8
Services
8.5
Staff
8.9
Cleanliness
8.8
Comfort
8.9
Location
9.2
Services
8.5
Staff
9.0
Cleanliness
8.5
Comfort
8.1
Facilities
8.0
Location
8.7
Overall
7.0
Cleanliness
8.4
Comfort
8.0
Location
8.9
Services
7.8
Staff
8.7

Good 7.0
Pros: Friendly staff
Cons: The parking ramp felt a little unsafe - most likely due to the number of homeless in the area
Excellent 10.0
Pros: Hotel employee at the front desk was more than helpful and made our stay very pleasant.
Cons: No.
Good 6.0
Pros: We like that other then our room the hotel was clean.
Cons: Our room wasn't clean very well. We found a used q-tip on the floor, a shake in the mini refrigerator and chewup gum on tye carpet. But the hotel itself was very clean. We came on the weekend nothing was open the pool was close the hotel dining was close i guess to cleaning. The staff was o.k.; not really friendly you have to ask for a bag if you purchase serveral bottels of water and juice.
Okay 5.0
Pros: The staff was super friendly and helpful.
Cons: We weren't told that the pool and hot tub weren't open until after checking in. When we got to our room our remote didn't work. Also the fire alarm was just hanging on the wall.
Excellent 10.0
Pros: The location was fabulous. So many interesting and wonderful things within walking distance.
Cons: At the time, due to COVID a lot was unaccessible; however, that¿s really something we all understand at this time.
Excellent 10.0
Pros: Close to walk around down town
Poor 1.0
Cons: It says city view and we got the back of the building. Not a city view!!
Okay 5.0
Pros: I liked the view from my room
Cons: Nothing was open&online it says the pool&fitness center was open&thetes not even a microwave in the room so I feel the price was too high
Excellent 8.0
Pros: Room was clean and very quiet.
Cons: No restaurants near enough or else we didn't find them .
Poor 1.0
Pros: close to downtown
Cons: Nothing was open or available this hotel should not be listed as a 4 star maybe 2. room was run down and old.
Okay 4.0
Cons: There was some construction going on, which was going on the last time I was there, but this time it was on my floor. They do not provide microwaves in the room anymore. All guests must use the one microwave in the lobby area. How safe is that? 2.5 stars.
Excellent 8.0
Pros: Good room at good price.
Excellent 10.0
Pros: The location and the ease of parking.
Cons: The table in the room was small for two people to enjoy take-out, with restaurants being closed.
Excellent 9.0
Pros: Location and staff
Cons: Negative
Excellent 10.0
Pros: This hotel was downtown in a beautiful area. The staff was very friendly.
Excellent 10.0
Pros: Great Location. Friendly curteous staff!
Mediocre 3.0
Pros: How fancy it looked
Cons: They were remodeling. And i was put in an older room way up top with no fresh air . security paced the halls like a prison and i smelled weed smome in the halls
Excellent 9.0
Cons: Only had 3 pillows on a king bed
Excellent 8.0
Pros: Staff.
Cons: Self Parking $15.00 a one block walk away.
Good 6.0
Cons: For this level a property I would expect housekeeping, some type of food service at least pickup/takeout, and some open times for the exercise room. Other restaurants in the city had pickup and takeout options. If housekeeping could come into the room to
Poor 1.0
Pros: The location is perfect!
Cons: The rooms are dirty, and smelled. We felt like we stayed in a 1 star hotel. The staff was horrible. We couldn’t reach staff when we needed sheets (pull out had no sheets on it). It was a disappointing stay. We won’t ever stay here again.
Okay 4.0
Cons: Everything was way outdated
Mediocre 3.0
Pros: Heat went out and room had a active leak.
Good 7.0
Pros: Location
Cons: We had to wait for well past their guaranteed 4:00 room ready policy. Had to leave and come back check in between 11 and midnight. Could have used the room time from 4-6.
Good 7.0
Pros: Rooms are pretty nice
Cons: Staff are not very friendly or knowledgeable for this star level
Excellent 10.0
Pros: The bed was very comfortable. The breakfast buffet provided for the wedding party was excellent. Location downtown is convenient. The hotel staff was very helpful.
Okay 4.0
Pros: Clean Room and great staff
Cons: No free parking. Valet would add $20.00 per day to your bill. You have to park at a garage because it's illegal to park on the street overnight.
Good 7.0
Pros: Location was amazing!
Cons: The hot tub was super dirty. Also, I stayed 4 days at the hotel and parked valet. Every time I needed my car I had to chase down valet, one time, while I went upstairs to change clothes, the valet guy left my keys in the ignition outfront unattended 30min
Good 7.0
Pros: Great location, large hotel, lots to do
Cons: Cleanliness and organization were lacking. They also need more valet staff. Those poor guys were sprinting all weekend while we were there. Also could hear through the walls a lot.
Poor 1.0
Pros: Nothing
Cons: The hotel is very dated and you had to pay for everything. Nearly all the hotels at the very least offer you complimentary coffee. And the price I paid was good ... don't tell you that you have to pay for valet parking and they lost my keys waited 40 mi
Good 7.0
Pros: Location
Cons: Dated Decor. Some of the lower floor rooms are close to the master heating / cooling systems (a little noisy).
Mediocre 3.0
Pros: Location
Cons: Didn't get room I requested, got a king instead of two doubles. No fan in bathroom and there was food left in the refrigerator. Staff wouldn't accommodate two beds so someone had to sleep in chair.
Good 7.0
Pros: I love the location of this hotel.
Cons: The front desk always seems to be bothered when a customer approaches to check in.
Good 7.0
Pros: Downtown location and well maintained lobby.
Cons: I had to contact the hotel twice to have a valet parking charge reversed. Not sure why they added it to my bill upon check in.
Good 6.0
Pros: Location. This hotel is close to everything and right downtown.
Cons: When we arrived to our room we had a double bed and we requested a single. The beds were not comfortable at all and the bathroom was slightly dirty.
Good 7.0
Pros: Location
Cons: The corner of my sheet was ripped, and the other linens were not great. The parking was very expensive.
Mediocre 3.0
Cons: I selected free breakfast and I planned on free parking and I received neither. This did not meet my two requirements at all. I won't use this service again.
Mediocre 2.0
Pros: Restaraunt inside and Starbucks.
Cons: Dated room, staff were not very welcoming or helpful, pool and hot tub looked so dirty that I would not use it. The parking is a joke. $20 to valet plus tips as expected and or park next door in the creepy parking garage for 15/day. Not a value in the end
Mediocre 2.0
Pros: I have stayed at this hotel for the football clinic more than 4 times. This hotel is always a very clean hotel and had been very accommodating until this year.
Cons: They were not willing to work with me when there was a problem with the room I booked compared to the room I was assigned.
Mediocre 2.0
Pros: Leaving the hotel.
Cons: Our room was unacceptable. We had previously stayed here in July and it was fine. Our room this time was dirty, there was a filthy washcloth hanging up in the shower.
Okay 5.0
Pros: Location
Cons: The a/c was not working and the attendant lied to us and told us that he did not have any rooms left. It was late and after several minutes standing there he had a change of heart and gave us another room. We were not impressed with this behavior.
Poor 1.0
Pros: I did not like it at all
Cons: Staff was very rude rooms are old and have a stinky smell . Both worth what I paid
Okay 4.0
Pros: Not much.
Cons: Too much to list. This place needs an update in the worst way. The rooms were inadequate for a 2 star let alone this rating.
Okay 5.0
Pros: Giant Tv
Cons: Not knowing that I would be forced to pay $20 per day plus lots of tips to park my car. Spent over $40 in tips giving the valet money every time he took my car and retrieved my car. One time it cost me a $5 tip just to get someone to get my car because my
Poor 1.0
Pros: Price
Cons: This hotel was dated. I had three sets of keys made for the first room because none of them would work. Had to eventually switch rooms. We were inconvenienced several times during the stay with the key issues. Other issues as well but not enough space.
Excellent 8.8
Pros: Very helpful and attentive staff. Convenient location, good value.
Okay 5.1
Pros: Easy to find, close to my event, Valet was very professional, nice, helpful, friendly
Cons: This hotel was a very big disappointment compared to the Radisson in Kalamazoo. It is old, out of date, run down and expensive for the quality of stay When I commented to the staff they agreed and said the were thinking of updating
Radisson Hotel Lansing at the Capitol - Lansing
Rated #9
8.2
Excellent 8.2
Based on 379 reviews
Details
Reviews
C$ 133

Cleanliness
8.3
Comfort
8.7
Facilities
8.0
Location
8.6
Overall
8.0
Overall 8.2 Excellent
Based on 129 reviews
Cleanliness
8.3
Comfort
8.7
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.7
Comfort
8.3
Location
8.3
Services
7.4
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Staff
8.0
Cleanliness
8.6
Comfort
9.1
Location
8.9
Services
8.4
Staff
9.1
Cleanliness
8.1
Comfort
8.6
Location
8.6
Services
8.9
Staff
9.2
Cleanliness
9.1
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.9
Comfort
9.2
Location
8.6
Services
8.7
Staff
8.9

Poor 1.0
Pros: Location was close to our event
Cons: Water damage in bathroom, food scraps from prior occupants was on the floor, breakfast wasn’t more than treats and couldn’t keep coffee available
Excellent 8.0
Pros: Great staff
Cons: Under construction
Okay 5.0
Pros: Location
Cons: They were refurbishing the property. I had no couch or chair in my suite and was told it was because of the refurb. Our room was above the main entrance which played music fairly loudly into the night and again in the early morning. Not really a good visit for the money.
Excellent 10.0
Pros: Easy check in. Very friendly staff.
Cons: Not really! They were very accomodating.
Excellent 10.0
Pros: Price and very clean
Excellent 8.0
Pros: The breakfast options were decent considering COVID restrictions. (But, to be honest, I am not really sure what "normal" breakfast options usually are there.)
Cons: Hair accumulated in the corners of bathroom floor upon first time walking in the room. That was really the only thing that made me rate the cleanliness as I did. That's just gross.
Excellent 10.0
Cons: It looks a little old inside
Poor 1.0
Cons: I was double charged for a night and the hotel refused to refund me
Excellent 10.0
Pros: This hotel had an amazing breakfast included!
Okay 5.0
Pros: The bed was wonderful!!!!
Cons: Yes,first couldn't get in room til exactly 3pm, still being cleaned at 2;30.No ice bucket or glasses in room,went down to lobby to get they had to bring up,waited some more! The coffeepot didn't work in the morning had to get dressed to go down to . Poor
Excellent 10.0
Pros: I was very surprised about the customer service. The hotel staff was very friendly and helpful. They went out of their way for me on a couple of requests. I was not expecting this level of service at a Holiday Inn Express. Thumbs up.
Good 7.0
Pros: Breakfast bar had a great variety of foods and it was very clean. Staff was friendly.
Cons: Pool was very cold, as heater was broken, which was very disappointing as this is one reason we choose this hotel at this location.
Excellent 10.0
Pros: The location nearby the hughway and the city was ideal.
Cons: The room had kissing bugs. Two days during my stay the room had no service, no trash pick up, no coffee pods refills.
Okay 4.0
Pros: The cost for the location. The free breakfast was pretty good as well and the staff was good at coming out to refresh when something was missing.
Cons: The floors in the entire hotel were disgusting. There were stains everywhere and the actual furniture was also disgusting. It was pretty old with stains on all of the shades.
Excellent 9.0
Pros: The kids enjoyed the breakfast and pool! The beds were very comfortable.
Excellent 8.0
Pros: The room was nice and clean, and a little bigger than most double rooms.
Cons: The staff were not very friendly.
Excellent 10.0
Pros: Clean and quiet
Cons: No. Everything as advertised.
Holiday Inn Express Hotel & Suites East Lansing - East Lansing
Rated #10
8.2
Excellent 8.2
Based on 129 reviews
Details
Reviews
C$ 168

Cleanliness
8.4
Comfort
8.8
Location
9.0
Overall
9.0
Services
8.4
Overall 8.0 Excellent
Based on 70 reviews
Cleanliness
8.4
Comfort
8.8
Location
9.0
Overall
9.0
Services
8.4
Cleanliness
8.3
Comfort
8.8
Location
9.3
Services
8.2
Staff
8.9
Cleanliness
8.3
Comfort
8.9
Location
8.3
Overall
9.0
Services
8.6
Cleanliness
9.4
Comfort
9.4
Location
9.2
Services
9.2
Staff
8.9
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
8.2
Staff
7.5
Cleanliness
8.8
Comfort
8.8
Location
7.9
Services
8.8
Staff
7.9

Excellent 9.2
Excellent 8.0
Pros: Breakfast was great
Cons: Side door would often not unlock with room key...had to walk around and enter from the front entrance
Okay 5.0
Cons: Woke up the morning of stay to find what looked like vomit all over staircase walls was told it was marinara sauce it should have been cleaned immediately
Okay 5.0
Pros: I love that my 2 bedroom suite had 2 separate bathrooms in each bedroom, as well as a full kitchen with pots and pans, plus dishes. Not to mention a beautiful fireplace.
Cons: First off, the tv in the main suite did not work. It took them hours to figure out what was going on, to where eventually we had to move to another room. The first room we were in also had ants. The 2nd room, was way nicer and bigger, which I really appreciated and enjoyed. It needed some updating though. The lock on the door to our room broke as soon as we locked it. Also the shower head in the bathroom was extremely loose. Other then that it was decent. The staff were really friendly and accommodating.
Okay 5.0
Cons: There was bugs in the room...i broke out from them...and got charged for a room i was asked to leave from later. I like the marriotts but this was my worst experience ever
Excellent 10.0
Pros: I absolutely love the layout of the suite. And that each room had tgeir own private bathroom.
Okay 5.0
Pros: Nothing
Cons: Website lies. It claims full kitchens in all rooms, they don't, Maine reason we choose it. Has a nice enough bar, too bad they don't have a liquor license. What they call a Suite, is just a slightly larger than normal hotel room with a much smaller bedroo
Excellent 9.0
Pros: The A/C worked very well.
Excellent 9.0
Pros: Great hors d'oeuvres on evening of check in. Great breakfast next morning. Clean and comfortable! Frieldly staff.
Excellent 10.0
Pros: The room was perfect for a working weekend!!!
Poor 1.0
Cons: The people above us were pounding, stomping, jumping& so incredibly loud the ENTIRE night long. It was torture, felt like a prank. We continuously reached out to the staff for help with the situation, but nothing. No sleep at all. Worst night ever.
Good 6.0
Pros: for a 3 star the room size and quality
Residence Inn Lansing West - Lansing
Rated #11
8.0
Excellent 8.0
Based on 70 reviews
Details
Reviews
C$ 163

Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.9
Overall
8.5
Overall 7.8 Good
Based on 55 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.9
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.4
Location
8.8
Services
7.5
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.2
Comfort
8.1
Location
8.4
Services
6.6
Staff
8.4
Cleanliness
9.0
Comfort
8.5
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Facilities
6.6
Location
8.9
Overall
6.6
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
8.3
Staff
7.5

Excellent 10.0
Pros: Quick check in! Very personable staff. Easy access to exit and vehicle.
Cons: That the pool was closed. Understand why!
Okay 4.0
Pros: Nice space
Cons: Room wasn’t finished
Excellent 10.0
Pros: I love the king suite set up !
Cons: I wish the pool was open lol but You know COVID 19 of course .
Good 7.0
Pros: The staff were courteous and very helpful.
Cons: The hallways weren’t very clean. The room was a bit small for a King room with a sofa bed.
Excellent 8.0
Pros: Awesome t.v. mount made viewing easy from amazingly comfy loveseat & foot stool or from the bed!
Okay 5.0
Pros: Location.
Cons: My comforter had a couple spots on it & my headboard covering was unzipped. Fridge was also a little dirty.
Okay 4.0
Pros: Whole place rundown and shoddy .
Cons: Everything , old wore out facility . Worst Marriott property I have ever stayed in . Should be shuddered and closed.
Excellent 9.0
Pros: Room was beautiful and very clean Great location. For family if MSU student
Cons: The bathroom in my room was horrible was very outdated and old.
Okay 5.0
Pros: The beds were nice and they had a smart tv that we could watch netflix on
Cons: The fact that my boyfriend was charged over $100 for no reason when I paid for the hotel myself
Okay 4.0
Pros: The staff very nice, room was comfortable and the location was good.
Cons: There was a cover missing from an electrical outlet, there appeared to be mold or mildew around the bath tub and there was rust around the bottom of the bathroom door frame. The swimming pool water was cold and could have been clearer. We were surprised that breakfast was not included.
Mediocre 3.0
Pros: Price and location
Cons: Hotel was dated and in need of cleaning, repairs
Excellent 9.0
Pros: Price I payed for value I got
Cons: Room smelt of cigarettes when first hit there but smell dissipated
Excellent 10.0
Pros: Clean rooms and modern furniture.
Cons: Not off the top of my head
Good 7.0
Pros: The location.
Cons: There was hair in the tub and sink upon arrival. The staff were not very friendly when we had a question.
Excellent 8.0
Pros: comfortable beds and room
Cons: mysterious $20 charge on credit card, small, deserted bar, no newspaper
Excellent 10.0
Pros: location and staff
Cons: out dated bathrooms in the room
Excellent 8.0
Pros: Staff was very helpful
Cons: Noises neighbors
Excellent 10.0
Cons: If Breakfast was included in price of room.
Okay 4.0
Pros: Friendly staff upon arrival.
Cons: They were dishonest about their holding fee on my credit card, the bed had a bug in it, there was a hanger in the bathroom, the door seal was not sealed properly and so light shined through the door crack all night. When I called after, no resolution.
Excellent 10.0
Pros: We checked in late and out room choice was full. They moved us to a king suite. Very big room separate bedroom, clean and quiet. The hotel has had an outside remodel since our last stay. Stylish, up to dayehotel
Poor 1.0
Pros: The Staff was great.
Cons: Our bed was broken. Everytime you laid in the bed we rolledto the middle of it. It was slanted.
Excellent 10.0
Pros: We went for a wedding and stayed here.the front area is beautiful when you walk in! Our room was very clean and all staff was very helpful and polite. Breakfast and bar was not included in price but was available and really nice. There is a lovely courtyard only accessible from inside, great for lunches.The LA Senoritas is within walking distance just across the drive and was a great place to relax. The waitress was so fun and attentive, I think her name was Sheila. We were about five minutes away from the wedding and ten from the reception so it was a perfect location for us with plenty of shopping spots in between. Great experience overall. Would definitely stay again.
Cons: Nothing.
Courtyard by Marriott Lansing - Lansing
Rated #12
7.8
Good 7.8
Based on 55 reviews
Details
Reviews
C$ 139

Cleanliness
8.1
Comfort
8.0
Facilities
9.2
Location
8.3
Overall
8.1
Overall 7.6 Good
Based on 629 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
9.2
Location
8.3
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
5.5
Cleanliness
7.9
Comfort
8.0
Location
8.3
Services
7.3
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.0
Location
8.3
Services
7.7
Staff
8.4
Cleanliness
7.9
Comfort
7.8
Location
8.0
Services
7.5
Staff
8.3
Cleanliness
8.1
Comfort
8.1
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Location
8.3
Services
7.6
Staff
8.5

Excellent 10.0
Pros: How clean it was and quiet
Cons: Nothing
Okay 5.0
Pros: The bed
Cons: My jacuzzi had hair in it& it was fully cleaned out no light was working above the jacuzzi so how could you see to clean it ??????also breakfast could be a lil better for the price of the stay
Excellent 9.0
Pros: Everything was very clean, I did not have an issue with the room at all.
Cons: The only complaint I have which may be pretty common is that the bed was a little too soft for me.
Poor 1.0
Pros: Nothing
Cons: Beds too soft and low spot in center, cold breakfast was worthless even in these trying times no bags or trays to carry the food, the windows were so poor it sounded as if we were sleeping on the sidewalk next to the highway which was extremely active ALL night
Poor 1.0
Pros: Location and the girl that checked me in.
Cons: Getting ate up by something couldn’t see rude workers cleaning pullout and chairs behind the pullout no body cleaned behind there in long time because also the base boards was really dusty bathrooms wasn’t clean TVs wasn’t smart TVs
Excellent 8.0
Pros: Everything else
Cons: Uncomfortable bed
Excellent 10.0
Pros: Everything ill be visiting soon
Good 6.0
Pros: Located near interstate
Cons: Towels were ragged, sheets were old but clean
Okay 5.0
Pros: The room size was great and the bed was comfortable.
Cons: A few things were broken in the hotel room and just tucked off to the side. Some outlets didn't work. Trash was tucked in between the chair cushion.
Poor 1.0
Pros: Location
Cons: The pool was visibly filthy with floating grime. The room was horrible. The smell was awful. There was vomit on the bed skirt. The coffee maker was covered in dust and had a sticky red substance all over it and inside it. Dirty sheets. Small pillows
Mediocre 2.0
Pros: Little clean, not enough blanket, otherwise overhaul i would say average!
Cons: Poor shower stall hose holder keeps falling apart, lousy couch, office chair worthless will hold up, fridge on the floor!
Mediocre 2.8
Excellent 9.0
Pros: Quiet and comfortable.
Cons: Furniture and electronics are outdated. Would like coffee/breakfast available for a longer period of time.
Poor 1.0
Pros: Nothing, too many hotels in Lansing to settle for this one. We left after 3 hours.
Cons: The beds are uncomfortable, there were not any blankets just 4 sheets with an empty duvet. The manager and our neighbors were arguing and screaming in the hallway over the loud partying in their room.
Good 6.0
Pros: Location
Excellent 10.0
Pros: Jacuzzi was very relaxing and hotel employee was nice
Cons: The room was freezing! The only thing that warned us up was that jacuzzi so if w didn’t part extra for that it would not have been very nice
Poor 1.0
Pros: How big the rooms were.
Cons: Getting kicked out of the hotel
Excellent 10.0
Cons: Pool was clossed, not the hotels fault.
Poor 1.0
Cons: The room(s) were not very clean. The bathroom in particular had the most issues. The first bathroom had something resembling mold on the tub and the second bathroom had backed up plumbing.
Excellent 8.0
Pros: The staff is very kind and welcoming.
Cons: Continental breakfast was very slim. No juices, oatmeal is the only hot food choice.
Excellent 9.0
Pros: I love how quiet it is and not super busy. Lovely little getaway in the city.
Cons: I don't like that they don't allow pet.
Okay 5.0
Pros: The location
Cons: This hotel was outdated, not clean and smelled like marijuana the whole stay.
Excellent 8.0
Pros: The ppl
Cons: No pool and a.c worked when it wanted
Poor 1.0
Pros: Room in horrible condition. It looked as if the sheets and covers had simply been pulled over bed. Rm in general not up to quality or expectations. I left there and went to the Hilton down the street. Much better room and establishment for the cost.
Cons: Yeah the room itself.
Excellent 10.0
Pros: Great place to stay very clean and people are friendly
Cons: Everything was fine no issues
Good 7.0
Pros: Location and the Suite concept worked well for us.
Cons: Inter-Covid19 is a pain. Not their fault.
Poor 1.0
Pros: Nothing
Cons: Gave me wrong room keys to have a guy walk in on me....,,
Excellent 9.0
Pros: Great breakfast. Spacious room. Comfortable bed. Clean.
Cons: Just a little older. Still nice.
Poor 1.0
Pros: Nothing tub didn't work staff makes up lies no to fix issue
Cons: Worst stay ever
Good 7.0
Pros: Issues with hot water (there wasn’t any due to maintenance issue) and pillows (not queen sized). Other than that, it was fine.
Cons: See above.
Excellent 10.0
Pros: It was decently clean and everything started out good. The pool room needs better ventilation and a clock.
Cons: While we were swimming, someone entered our room and stole my pillow. I have neck issues so I always bring my own pillow and I usually keep my night time meds in my pillow case, and the only people with keys are the staff. Stupid maid stole my pillow.
Okay 5.0
Pros: The rooms were clean and the staff was very friendly.
Cons: It could use a little updating, and I'm not sure the hotel warrants a 3-star rating.
Excellent 8.0
Pros: Cleanliness and friendliness of staff.
Cons: Drive Entrance not off the main road. Showers - I'm all for conserving water while saving money doing so, but the pressure or amount of water for my shower was weak. PLEASE change out the shower heads or turn up the water pressure.
Mediocre 2.0
Pros: Close proximity to major road
Cons: Pool was cold, walls were beat up, carpet and floors were not level, caulking on shower was conning up. In general it was very run down and needs some major maintenance and repairs. Staff was not super friendly either. I will avoid this hotel!
Good 7.0
Pros: Convenient location. Big room if that's what you're looking for, but I didn't need the living room area really.
Cons: It was a little shabby -- the toilet would get clogged with very little paper and it wobbled. There was something ground into the carpet that didn't get cleaned up, but it wasn't in the way.
Okay 5.0
Pros: There was a pool, free breakfast
Cons: The pull out couch was broken
Mediocre 3.0
Pros: staff were pleasant.
Okay 4.0
Pros: Good location
Cons: The beds were horrible, cheap and springy. The AC would run until it was about 50 degrees, then kick off and not come back on until it was about 90, then run until it was 50 again. AC was loud too. Not a great hotel.
Okay 5.0
Pros: Location
Cons: Smell
Mediocre 3.0
Pros: No rats
Cons: Bugs in bathtub Furniture was dated and small. Fire alarm trigger without cause. Was maybe 2 or 1.5 star. Not 3
Excellent 8.5
Pros: Price was good clean. Easy access to the freeway. 10 minutes from restaurants and mall.
Excellent 8.8
Pros: Clean rooms great breakfast great staff. Close to the freeway 10 minutes from the Lansing mall
Cons: Motel is showing its age bathroom fan worked some of the time door needed help to close fully.
Country Inn & Suites by Radisson, Lansing, MI - Lansing
Rated #13
7.6
Good 7.6
Based on 629 reviews
Details
Reviews
C$ 135

Cleanliness
7.6
Comfort
7.6
Facilities
7.4
Location
8.2
Overall
7.6
Overall 7.4 Good
Based on 474 reviews
Cleanliness
7.6
Comfort
7.6
Facilities
7.4
Location
8.2
Overall
7.6
Cleanliness
7.0
Comfort
7.0
Location
7.9
Services
6.8
Staff
8.2
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.8
Comfort
7.7
Location
8.3
Services
7.3
Staff
8.8
Cleanliness
7.8
Comfort
7.9
Location
8.2
Services
8.0
Staff
8.5
Cleanliness
7.7
Comfort
7.8
Facilities
7.3
Location
8.3
Overall
7.0
Cleanliness
7.6
Comfort
7.6
Location
8.2
Services
7.3
Staff
8.5

Excellent 10.0
Pros: It is clean, location is great.
Cons: Nothing
Good 6.0
Pros: Well, I'm an honest local quide who gives his honest every day opinion, or comment on something. But only those that I have 1st hand had experience with. So as of today 4-29-21. I will say that my stay was a 100% better than it was last time. Which was probably 2yrs or better. I noticed that all the staff members were pleasant and the everyone will see the difference the new owners have done to the place. Sometimes putting in some money and show that you care about something does shine through eventually and I do think in time it will pay off for the new owners here . Still some tweaks and twerks.. but hey, rome wasn't built in a day either.. I'd stay here again.. And 1more thing.. having a well lit lot always makes one feel safer as well these days..
Cons: Ehh.. I'd have to say it's a work in progress and does not hinder what they've done so far, but outside maintence, litter, and pot holes..
Excellent 10.0
Pros: Everything was great I can't complain about anything.
Excellent 10.0
Pros: Surprisingly quiet considering amount of traffic nearby.
Cons: The WiFi was pretty much non-existent. Although just renovated the sink had a large crack in it. Looked like a tool may have been dropped on it. Also, tub drained VERY slowly. Stood in water during shower.
Excellent 10.0
Pros: Comfort and cleanliness
Cons: Everything was great.
Poor 1.0
Pros: Area was descent
Cons: Yes, the neighboring room and other rooms were staffed with drug users (hard drugs). The unit next to mine's had the nerve to stop me while I approached my unit and asked if i knew where to find (drugs) Ice"? she was extremely high, zombied.
Okay 5.0
Pros: Nothing
Cons: Everything
Excellent 8.0
Pros: The bed was comfortable.
Cons: The bathroom floor looked as if it had not been swept or mopped.
Excellent 10.0
Pros: The king bed Night clerk was AMAZING
Cons: No
Excellent 10.0
Pros: Im able to have my fur babies
Cons: I have nothing bad to say about my experience. Thank you!
Poor 1.0
Pros: Nothing
Cons: I left a few personal belongings and they kept my stuff and told me it¿s not there even tho I know it is. Also I paid extra for a supreme room and it was definitely a basic room..
Excellent 10.0
Pros: Great customer service is available and friendly
Cons: No
Good 7.0
Pros: Its cheap
Cons: They don't give u enough toiletry
Mediocre 3.0
Pros: Wasnt impressed at all
Cons: Everything, room had no heat, couldnt switch rooms with out paying for it. This was on new years day. If anything can be done to componsate that would be greatly appreciated.
Excellent 10.0
Pros: The staff is fast & friendly
Cons: No
Excellent 10.0
Pros: Cleaning ladies/men are always so nice and respectful
Cons: No
Poor 1.0
Pros: Nothing
Cons: Bed bugs
Mediocre 3.0
Pros: Lady at front desk was helpful
Cons: The fact that I booked at the wrong place and can't get refunded or a free room upsets me
Poor 1.0
Pros: Nice staff
Cons: Heavy smoke smell in rooms desire calling themself smoke free and dirty room including sheets.
Mediocre 2.0
Pros: Nothing the room was not vacuumed good and dresser drawers were filthy
Cons: Yes it was uncleaned
Good 7.0
Pros: The low price.
Cons: No
Good 6.0
Excellent 9.4
Pros: Quick, convenient, comfortable.
Cons: Maybe some more outside attention. Landscaping, sitting areas. But it was a good Motel.
Excellent 8.0
Pros: Location location and reasonable priced
Cons: The man playing car music at midnight sadly had to call front desk for assistance
Excellent 8.0
Pros: Location ok
Excellent 10.0
Pros: Friendly and clean
Good 6.0
Pros: Location
Cons: I checked in and went to my room to find a bunch of hair in one of the beds and in the shower. All the lamps and other fixtures were full of fingerprints. There was also a bunch of toothpaste spit on the wall behind the sink underneath the mirror.
Good 6.0
Pros: It was quiet and relatively inexpensive
Cons: The room smelled of old stale smoke even though there is a no smoking policy. The front desk was willing to move me should I requested it but it didn't bother me that much.
Poor 1.0
Pros: overpriced dump
Mediocre 3.0
Pros: No hassle in or out
Cons: The bed was horrible had a hard night sleeping
Okay 4.0
Pros: Great location is the only benefit of this place
Cons: Really no frills, no bells and whistles. Breakfast? 5am. Sliced apples, chopped bananas and oatmeal.
Good 7.0
Pros: This hotel is a great value. Although an old style motel with outside entrances, it has been updated with lots of care taken. The manager on duty  was very professional and helpful. I would stay again at this price.
Good 7.0
Pros: Cleanliness
Okay 4.0
Cons: The room could use a refresh--bathroom sink was cracked and the shower curtain rod was loose. The breakfast was nothing but hard apples and coffee. I had to beg for a banana. Nothing else was available
Mediocre 3.0
Pros: Good location, cheap
Cons: If you'd like pictures, I can send them. Air conditioner was broken, bathroom door hit the toilet seat when you tried to close it, blankets had weird stains on them, chair upholstery had a rip
Mediocre 3.0
Pros: It was next to a Horrocks
Cons: We didn't see an elevator. There is no breakast. The sheets had lots of hair in it and we changed them ourselves.
Poor 1.0
Pros: I did not like anything.
Cons: Dangerous place to stay. I would never go there again.
Mediocre 2.0
Pros: NA
Cons: The internet is useless and loud noise during night from the parking lot which is very disturbing and never recommend this hotel.
Okay 5.0
Pros: The staff. Very friendly and accommodating.
Cons: Lacking in room amenities. Rooms are very dated and somewhat run down.
Good 7.0
Pros: It is clean and conveniently located.
Cons: No
Mediocre 3.0
Pros: Staff was very nice. I checked in very late, about 1:30 in the morning.
Cons: The room smelled of cigarette smoke. The bedding smell of cigarette smoke. The carpet was absolutely filthy.
Okay 5.0
Pros: Cheapest in price
Cons: There was hair all over the bathroom. Very flat pillows, we did ask for more pillows but they didn't have any available.
Good 6.0
Cons: Wet carpet in room. Dead bugs and wings on bed. Stained up tub.
Okay 5.0
Pros: nothing
Cons: The hotel is all outside access and the windows are so thin that you can hear everyone's conversations in your room. Smelled of smoke-even though non smoking, no fridge or iron. Could not use this for business without those things. Would not stay again.
Excellent 8.0
Pros: Room was clean
Cons: Bed was uncomfortable
Good 7.3
Cons: Powdered creamer, no real breakfast
Good 6.0
Cons: There were parts of the room that weren't vacumed & dusted.
Red Roof Inn Lansing West - MSU - Lansing
Rated #14
7.4
Good 7.4
Based on 474 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.3
Facilities
7.1
Location
8.0
Overall
7.2
Overall 7.1 Good
Based on 465 reviews
Cleanliness
7.1
Comfort
7.3
Facilities
7.1
Location
8.0
Overall
7.2
Cleanliness
8.0
Comfort
10.0
Facilities
7.0
Location
9.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
7.2
Location
8.4
Overall
7.0
Cleanliness
6.8
Comfort
7.0
Location
7.9
Services
6.7
Staff
7.9
Cleanliness
7.0
Comfort
7.5
Facilities
7.0
Location
7.5
Overall
7.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.3
Comfort
7.4
Location
8.1
Services
6.9
Staff
7.9
Cleanliness
7.1
Comfort
7.5
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
7.4
Comfort
7.5
Facilities
7.3
Location
8.2
Overall
5.0
Cleanliness
7.2
Comfort
7.3
Location
7.9
Services
6.9
Staff
7.9

Okay 5.0
Pros: Location
Cons: Outdated rooms, no hot water grab and go breakfast was a granola bar and juice. I need to charge my phone and forgot my usb block plug and there were no USB ports in the room. I asked if there were any to use and it would be $8.00 to buy one. Just not up to Ramada Inn standards
Poor 1.0
Pros: I am a sales rep and stay in hotels all the time, over 100 nights a year. This was one of the worst I have ever stayed in!!!
Cons: It was disgusting. Very dirty.
Okay 4.0
Pros: nothing
Cons: very old type hotel .Dirty parking lot.what they call breakfast is a joke.Ive stayed at way nicer 2 stars than this supposed 3 star.
Excellent 10.0
Pros: quiet
Good 6.0
Pros: There was none !! That's why I stayed there.
Cons: Paint was chipped.
Poor 1.0
Pros: Location
Cons: Dirty sheets. Broken deck chair. No internet. No breakfast as promised. Pool out of order Fitness area closed. Ac unit sounded like a old school bus running. Furniture was worn, dirty. Major holes in parking lot. I had to wait 10 minutes to c
Excellent 8.0
Pros: Quit
Poor 1.0
Pros: The rooms were good size. Larger than most hotel rooms.
Cons: They advertise falsely. None of their websites/listings indicated that the pool, game room, hot tub, sauna, and fitness room were all closed. Staff was dismissive and refused refund. Dirty in & out. Loud.
Good 6.0
Pros: Price
Cons: I liked everything
Excellent 10.0
Pros: Everything, the atmosphere, the service from the staff, Everything was fantastic!!!
Good 6.0
Pros: I like the location of the hotel and the friendly staff
Cons: One room had a piece of fake hair in the bathroom and the second room we went to had ants all over the bathroom and was not an upgrade from the first room
Poor 1.0
Pros: Nothing. Building was old and not updated.
Cons: Everything
Excellent 10.0
Pros: Location is excellent, clean, very private, big room, great bed, nice staff.
Cons: No
Excellent 10.0
Pros: The casino
Cons: The wet 24 wasn't open
Mediocre 3.0
Cons: Literally had used needles in our room, when I told the staff they didn't seem surprised or anything.
Poor 1.0
Pros: I got robbed there my car got broken into and they didn’t know anything staff didn’t know if there was even camera’s
Okay 5.0
Pros: The distance between parking lot and elevator and the appearance of the lobby.
Cons: The rooms did not meet my expectations for cleanliness. Rooms were extremely outdated. Some of the staff was very rude. Advertise that they had a pool that was not open
Poor 1.0
Pros: Nothing. Pool was closed cuz it was broken Room was not clean bed spread was ripped Would never stay here again
Cons: no horrible experience Worst hotel stay ever Room was disgusting
Excellent 10.0
Pros: Only a couple miles away and staying the night with you still allowed for my daughter and I to feel like we got a full weekend trip away, even in just one night. It has been a long virtual learning at home year for both my daughter and I. With Covid effecting every aspect of life, transferring schools during a pandemic, social distancing and a 22 weeks of difficult virtual at home learning coach (Dad), we needed a reward and a break. Meeting every assignment head on this year, she earned an instant staycation was happening then it wasn't going to happen without your luxury accommodations. Horrocks sushi, clean warm pool (3 x's) and smiles by both us and staff. No pandemic or school night would stand in our way of her well deserved virtual learning reward. She even took on the bragging rights the next morning to her 4th grade class on Zoom 1/2 of the day before check out. West Lansing needed something new and trendy. Can't wait for everything to open up safely to take advantage of the Lounge next time!
Cons: My daughter wishes she had donuts instead of hardboiled eggs for breakfast...LOL! Darn pandemic ;)
Okay 5.0
Pros: That the pool was not open and I was put by two dogs
Cons: The room were great
Okay 4.0
Pros: Nothing
Cons: The hotels staff is Rude!!
Excellent 8.0
Pros: The bed was comfortable and sheets were clean.
Good 6.0
Pros: Comfortable beds, free WiFi, good location
Cons: Housekeeper didn¿t speak English so they couldn¿t understand me, asked for room to be cleaned multiple times and they still didn¿t clean it. Called front desk multiple times to get the supplies because housekeeper didn¿t clean properly or at all.
Good 7.0
Pros: Friendly staff, free internet, comfortable bed, nice pillows
Cons: Housekeeper didn’t clean room properly, pool was closed, hallways are incredibly cold with no heat
Excellent 10.0
Pros: While it’s a older hotel it’s very well kept , and excellent staff Also has a restaurant on site that is new and very good food and service .
Poor 1.0
Pros: Nothing
Cons: yes everything is was dirty it clean blood on window curtin mold under the bathroom sink whish ny child is allergic to overall aorst experience ive ever had at a hotel will never be back and never recommend this hotel. We checked right back out.
Mediocre 2.0
Pros: Nothing
Cons: Needs updating and paint, Certainty not a 3 star as expected.
Excellent 10.0
Pros: Gorgeous rooms polite staff no negatives
Cons: Nothing bad at all
Excellent 10.0
Pros: This hotel was clean, comfortable, and quite affordable. The staff was friendly and efficient. I'd definitely stay there again
Cons: For breakfast, this hotel provided grab bags with cartons of orange & apple juice, and a granola bar. This was my only problem. My girlfriend doesn't like juices or granola bars. Perhaps breakfast sandwiches would be a better choice.
Excellent 9.0
Cons: THE STRONG SMELL OF POT HAD MY HEAD POUNDING FORTWO DAYS
Mediocre 3.0
Pros: This was a good location, low cost, and booking was simple.
Cons: The hotel was substantially dated. Our "poolside view" room was a meeting room that was being vacuumed. There was a comment card filled out by previous tenant still in the room from a month prior. Wallpaper in poor condition. Scuffs on the woodwork,etc
Good 7.0
Cons: The room was nice and clean but no hot water it was lukewarm :( so we didn't shower there waited until we got home.
Excellent 8.0
Pros: Friendly staff
Cons: Location is kinda dead. Only thing u sre at night is police
Okay 5.0
Pros: The bed was comfortable. The shower was strong and hot.
Cons: The air didn't work. The light on my nightstand didn't work. There was a bug in our room.
Good 6.0
Pros: Room size
Cons: Room was hot even with air all the way up
Okay 5.0
Pros: Maybe
Cons: Went to check out and no one was in the office till 10. Put us behind on our travels
Mediocre 2.0
Pros: inexpensive
Cons: Breakfast was a joke
Mediocre 2.0
Pros: Location
Cons: It's old and dirty.
Okay 5.0
Pros: The location.
Cons: Unclean toilet, bathtub had rust, showerhead was broken, room wasn't cleaned on last night's stay. The do not disturb sign was NOT on my door.
Poor 1.0
Pros: Nothing
Cons: This hotel was so disgusting the carpet was badly stained dust everywhere the tub was so nasty the walls stained I checked in for 10 min and checked right back out do not waste your money this hotel was built in the 70's no remodeling and not 3 stars!!
Good 6.0
Pros: The courtyard is designed for service dog needs it was very helpful.
Cons: The rooms need to be vacuumed better especially under the beds
Okay 5.0
Pros: The location
Cons: Bedding could have been cleaner and better food selection.
Okay 5.0
Pros: Very nice breakfast.
Good 6.0
Pros: The price and location.
Cons: Found a bed bug in my bed, took it down to the front desk and the only thing they did was switch my room. We didn't even get our breakfast vouchers. We've stayed here at least 8 or 9 times, you would think the customer service would be better.
Good 6.0
Pros: Price
Cons: Breakfast mediocre, tub wouldn’t hold water , fire alarm not followed by any communication to leave building , pillows are terrible.
Good 6.0
Pros: lOCATION AND PRICE
Cons: NEEDED SOME UPDATES TORN CARPET DINGY APPEARANCE
Mediocre 3.0
Pros: Location
Cons: Cleanliness of the room was a 0. When I turned shower on the water looked like mud or brownish color. Room was to hot and couldn’t control room temperature. Rooms seems that it hadn’t been cleaned in months. “Breakfast” as they
Okay 4.0
Pros: Location.
Cons: My night's sleep was repeatedly ended by the cleaning staff who were meeting directly in front of my door and then claimed no such thing was ever happening, all despite having a do not disturb sign clearly visible. The room even wasn't clean at check-
Okay 5.0
Pros: The breakfast
Cons: There were children running the halls until 4 am. Family reunion/Christmas happening - should have put them all in the same wing of hotel away from other guests. We didnt sleep! Additional charge for having a dog we weren't expecting.
Poor 1.0
Pros: Dirty poor customer service no hot water in room messy riom dirty loor rude emoloyees
Mediocre 2.0
Pros: The cleaning ladies were friendly, but I'm not sure they clean anything.
Cons: Dirty, depressing, room smelled like pee the entire time, difficult to maintain a decent temperature in the room and I could hear a dog whining all night long. Nastiest place I've tried to sleep in.
Poor 1.0
Cons: Old, dirty, outdated.
Poor 1.0
Pros: Pool
Cons: The bed bugs that was found in the sheets
Excellent 10.0
Excellent 8.5
Excellent 8.8
Pros: Breakfast and friendly atmosphere
Cons: Everything was okay
Mediocre 2.0
Cons: I don't love the cops knocking on my door at 8:30 am and making my fiancee get up to show what he's wearing. It's the ghetto. Run.
Excellent 9.1
Pros: The room was very comfortable
Cons: There was no microwave in the room
Good 6.0
Pros: just okay
Cons: Extremely old building, needs upgrading
Good 7.1
Pros: Location was phenomenal. Near everywhere that mattered to me. The hotel was very quiet. Staff were good. Not much conversation with them.
Cons: The room needed some updates. It wasn't DIRTY but it was lack luster. The corner lamp shade had stains on it. Not sure if cleaning tried wiping them down at one time or if the room flooded at some point. BUY again, for what I paid it was top of the line. I would stay there again if the chance came up and the price was right.
Good 6.3
Pros: The breakfast was good. The staff was congenial. The location was great. It was pretty quiet.
Cons: The elevator is quite a distance from the rooms, and the stairs are hard to locate. The stairwells were dingy and dirty. My air conditioner barely kept the room cool even when it was on high and set at the coldest setting.
Okay 5.0
Cons: Room's carpet were damp all the time. Bed sheets were damp all the time. Carpets were not clean - step into the bath tub and just look at the dirt and hair that would come off the bottom of your feet. And this is after wearing socks and shoes.
Excellent 8.6
Pros: Great children's amenities beyond the pool, ping pong, toddler playground and arcade. Kept children of all ages happy on a rainy afternoon.
Cons: Central areas were showing age and breakfast was mediocre.
Ramada by Wyndham Lansing Hotel & Conference Center - Lansing
Rated #15
7.1
Good 7.1
Based on 465 reviews
Details
Reviews
C$ 105

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