Mercure Leicester The Grand Hotel

A lovely lady on the desk on arrival was very welcoming. Bed was comfy and the room had an ironing board and iron which other hotel rooms dont have.

Not easy to find the hotel with building covered in scaffolding so good job I was using google maps although still walked past, then to enter there's old fashioned doors followed straight after by modern sliding doors. The room was small as was the bathroom and very unloved dust on every side, paint stained curtains as with furniture to where a quick touch up paint job had been done in the room paint marks still on the chair and wardrobe sides. No plugs by the bed so you have to charge phone across the room. Towels thin not great quality very stiff and not soft and mis match of companies. It feel like the star of the hotel is the reception going into the restaurant, then after that the rooms were forgotten. Glasses in the bath room were filthy and stained looks like the cleaner just puts a new lid on the top every clean.

The hotel its self was beautiful. Fantastic decor

The rooms where small, with no aircon in the rooms. It was impossible to sleep with the heat