The staff was excellent--the most effective and pleasant that I've experienced in a long time. From the shuttle drivers to the front desk, they were anexcellent team.
Good shuttle pick-up
The shuttle service was excellent. The lady that picked us up arrived about 5 minutes after we called at 1:30am and was very friendly and helpful.
The tv in the room was nice and I had no problems connecting to Wifi.
The bathroom was not clean at all. There were some sort of stains on the tub and the floor. The toilet seat had a burn mark on the top. Also the room smelled musty when I first walked in. This is an older hotel and needs some major upgrades. I could barely get the door open when I got to the room. It was practically stuck. Had to force it open.
The Country Inn and Suites by Radisson, BWI is conveniently located off Route 295 on W. Nursery Road, just 8 miles South of Baltimore City, and 7 miles North of Arundel Mills Mall and Maryland Live Casino. We offer a perfect middle point to access all of your local destinations. Our complimentary 24 hour shuttle service can take guests to the MTA Lightrail station, MARC-Amtrak Station, and BWI Airport, all located within 10 minutes, making it easy to enjoy all of our local attractions such as, Baltimore Inner Harbor and downtown Washington, DC. Our hotel features rooms and suites designed to offer all of the comforts of home including complimentary full hot buffet breakfast every morning, 24 hour fitness center, complimentary high-speed Internet access and fresh, hot cookies all day! 2017 TripAdvisor Certificate of Excellence winner. Proud recipient of the 2017 President's Award for receiving top scores in guest satisfaction for quality and outstanding service.
Based on 804 reviews
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