Overview

Hilton London Metropole

225 Edgware Road, London, W2 1JU, United Kingdom
+44 207 402 4141

C$ 216+

Overall guest ratings

7.5/10 Good
based on 9,237 reviews

Review highlights

  • 9.3
  • 7.9
  • 4.7
  • 4.7

Good to Know

  • Friendly service

Nearby

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    About

    Hilton London Metropole is ideally located with easy transportation links in and around London. The hotel is a two minute walk from Edgware Road station which serve the District, Circle, Hammersmith & City and Bakerloo underground lines, while Paddington station with the Heathrow Express is just a 10 minute walk away. Well-known London attractions near Hilton London Metropole include Madame Tussauds, London Zoo, Hyde Park and Oxford Street shopping. The hotel is outside the Congestion Charge zone and has 172 space car park. Take in great views of London from Deluxe Rooms or relax with family or friends in Superior Rooms, some of London’s largest guest rooms. Upgrade to an Executive Room or Suite with access to the Executive Lounge which offers continental breakfast and refreshments throughout the day. Start the morning with a breakfast buffet featuring over 100 items or enjoy a dinner of international cuisine at Fiamma Restaurant. Cheer on a favourite team at the hotel Sports Bar, or sample a variety of whiskies at the Whisky Lounge. Take in breathtaking views from Asian fusion restaurant, Minako at the Met located on the 23rd floor. Discover the contemporary EDG Bar & Lounge before venturing out into London’s nightlife. Enjoy many convenient amenities including on-site car hire, Contrasti Hair & Beauty Salon and WiFi (charges apply). This London hotel's LivingWell Health Club boasts weight machines and cardio equipment. Swim in the 12.5-meter heated indoor pool and unwind in the sauna or steam room.

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Accessible
    • ATM on-site
    • A/V equipment rental
    • Business centre
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Wi-Fi
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    based on 9,237 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Good access to the airport, said 100%."
    • 7.9 "Good breakfast."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% said the concierge service was amazing."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      2.0 "Dirty pool, said 80%."
      2.1 "Unclean dining area, according to 79%."
      0.8 "92% said that wellness & sports facilities were unclean."
    • 4.7 "Pool is below average."
      2.0 "Dirty pool, said 80%."
    • 4.4 "Value below average."
      4.3 "57% thought it was overpriced."
      3.5 "65% said the breakfast was too expensive."
      2.8 "72% said beverages were too expensive."
      2.9 "The price was too high for 71%."
    • 4.4 "Rooms are not good."
      5.0 "Only 50% said rooms were big enough."
      2.5 "75% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      2.9 "71% had problems with the shower."
      1.8 "82% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      1.2 "88% were disappointed with the minibar."
      2.4 "76% criticized the small bathroom."
      1.2 "88% thought the tv was sub-standard."
      2.5 "75% were unsatisfied with the kitchenette."
    • 4.3 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall Rating

    7.4 Good
    based on 2,771 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.9 "89% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 4.5 "Pool is below average."
    • 4.4 "Value below average."
      4.8 "52% thought it was overpriced."
      3.2 "68% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      4.8 "52% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      2.2 "78% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      4.0 "60% said rooms were small."
      3.4 "66% said rooms were dirty."
      1.6 "For 84%, the rooms looked old."
      1.2 "88% were disappointed with the minibar."
      1.7 "Air conditioning was criticized by 83%."
      3.3 "67% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
      2.0 "80% found problems with the furniture."
      2.2 "78% criticized the small bathroom."
      1.3 "87% thought the tv was sub-standard."
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    Overall Rating

    7.7 Good
    based on 4,803 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
    • 8.0 "Great service."
    • 7.9 "Good breakfast."
    • 5.0 "Rooms are ok."
      2.1 "79% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      1.4 "86% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      2.8 "72% had problems with the shower."
      1.7 "83% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      2.5 "75% criticized the small bathroom."
      1.2 "88% were disappointed with the minibar."
      1.1 "89% thought the tv was sub-standard."
    • 4.9 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      2.5 "75% said the bathroom was dirty."
      2.0 "Dirty pool, said 80%."
    • 4.7 "Pool is below average."
      2.0 "Dirty pool, said 80%."
    • 4.3 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.1 "Value below average."
      4.0 "60% thought it was overpriced."
      3.4 "66% said the breakfast was too expensive."
      2.9 "The price was too high for 71%."
      2.6 "74% said beverages were too expensive."
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    Overall Rating

    6.4 Good
    based on 184 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good breakfast."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.5 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 4.4 "Value below average."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.2 "Not very comfortable."
      4.5 "55% said rooms were small."
      1.6 "Air conditioning was criticized by 84%."
    • 3.7 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      2.3 "77% complained about the bathroom."
      4.5 "55% said rooms were small."
      1.6 "Air conditioning was criticized by 84%."
    View all review categories

    Overall Rating

    6.9 Good
    based on 1,477 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 6.8 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.6 "66% found the room service acceptable."
      6.8 "Only 68% found the restaurant service to be good."
    • 4.0 "Value below average."
      4.1 "59% thought it was overpriced."
      3.6 "64% said the breakfast was too expensive."
    • 3.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
    • 3.2 "Quite uncomfortable."
      4.9 "51% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      2.3 "77% criticized the small bathroom."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to Know
    "Friendly service"
    data provided by TrustYou

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