Hotels near Macau airport

Pros: Everything is perfect!

Pros: The service is fantastic - the staff goes above and beyond to make you feel at home.

Pros: The service, the location, the afternoon tea, and the shopping are all perfect. Especially Miss Li from the front desk and Yannie from the concierge are very professional and helpful.

Cons: No

Pros: Everything. I am a big fan of Four Seasons Macau for long time.

Cons: Nothing at all. The staying was just perfect.

Pros: 5 star experience room nice clean , the breakfast is fantastic . excellent staff

Pros: Excellent service, for example snacks for morning swimming and Babao Tea for evening relaxation. Complementary shuttle arrive from hotel to Taipa Ferry Terminal.

Pros: Every thing was great ‘ people kindly and help ‘ the room so nice and breakfast is great ‘ and I want thank chef / JAVED For help me ‘ THANK YOU FOUR SEASONS so much

Pros: Various pools are fun in this not too hot season

Pros: Location not bad

Cons: Stains on the towel

Pros: Good morning Ritz, Cc Melanie, Nick, Summer, Jono, Amy, Alan, I want to take this chance to appreciate things which made our stay in Ritz a memorable and special one. Decor- first walked in, was the kids tent with kids favorite cartoon and robes laying on the tent‘s bed was thoughtful! Then discovering the family photos are used to make a photo album with all your different writtening and signature, which at first thought why the similar wording repeating itself. The cake for my wife, I think it was then made her realize this day is for her！ Interactions with Ritz personnel; Melanie, thank you for checking on us making sure we are having a comfortable stay during our the breakfast, and be flexible to re-adjust our departure ride on a short notice. And of course, the gift of Ritz lion to the kids and luggage tag put the icing on the cake, a great conclusion of our first experience in the Ritz. Nick, Summer and Jono were all very helpful and professional during our dining at the club lounge. With a multicultural background it sort of made each different meal just that little more elevated. Amy, our receiver at the ferry terminal waited I think about 40 mins from the arranged time. Her receptive smile and warm voice soon carried away the delay. Overall, it was a great stay and Ritz experience. My wife had a great relaxing day and enjoyed the time. Thank you，The Ritz family for making it a remarkable experience for our family on Jan 13th！During our stay, we witnessed the pursuit of excellence in your will to details and execution！ Lovely photo when checkout gifts were handed over, my wife couldn’t resist to share the gratitude on her wechat Friendster!

Pros: every think other than the club bar

Cons: we booked into the club lounge which was good value for the money you paid, they served breakfast, dinner and afternoon tea this was all great i have nothing to moan about, 5 stars all the way , now this is what i feel need some attention the club lounge access also gives access to the club bar , well this was like a grave yard we was the only ones sitting in the lounge , considering you can have good selection of drinks which is included in the cost of the lounge, the last night we decided to go into the lounge bar for a drinks which it had a girl singing in the bar and the evening was great very enjoyable BUT we had to pay for ur drinks 4 drinks around £65, what i think the hotel should do is to scrub the club bar and then show your club card to the lounge bar to get your drinks which you have should have had in the club lounge , could be up for abuse , other than that great

Pros: all Service, room, decorations and Food on club lounge:)

Pros: The hotel staffs and the housekeeping staffs are very kindness and helpfull

Cons: Breakfast and the surprise gift

Pros: one of the best hotel I’ve ever been

Pros: The staff is pleasant

Cons: The mattress can't support the body and feeling pain after the night

Cons: nothing

Pros: 1) I really appreciate the bellmen greeted me when I stepped in the hotel door. I am very impressed about it. 2) All the staffs are able to greet me by Dr. Pang or my husband Dr. Hsin when we stepped into the lobby when we went out. It was really good. 3) We stayed in the One-bedroom suite and it is really spacious. The interior design is using very high quality finishing, the bedding and pillows are very comfortable. I can see the interior designer and the hotel owner has put a lot of effort to make it a good stay. 4) I am impressed that there is NO smoking smell in the room. 5) There are a lot of bottles of water 6) Many tea choices. 7) It was a very thoughtful design to have 2 wash basins and we don't have to fight for the space. 8) The slippers are very comfortable. 9) We stayed in Ritz Carlton suite, Bayan Tree Villa, MO but we like our Nuwa experience very much with the personal touch. 10) The staffs are very friendly and professional. 11) The hair salon service is really great.

Cons: 1) The lighting in the walk-in closet is too dark, it is better to have more lighting. 2) There should be more hook to put in the shower to put tower. 3) Conciege is unable to help us to get the Grand Prix ticket. I am very disappointed about it as I believe hotel conceige supposes to sort all plms for us. 4) The curtain in the washroom is really a plm. Always has to make the extra to close it and step into the bathtub. 5) Please provide personal shoppers service that can help me to get presents. 6) Gym should consider to add rolling machine. 7) The spaghatti that my sons order is too dry.

Pros: ALL !!

Cons: nothing

Pros: Quiet, comfortable room. Staff extremely helpful and very friendly. Great location with public transportation nearby.

Cons: Breakfast a bit limited.

Pros: Staff very friendly and attentive.

Pros: I liked most the good quality service specially Front Desk Clerk Mr. LEE who deliberated and accommodate us in our check In. The 🌊entire Pool Staff specially named CHONG and Pool reception as well, we feel comfortable with their warm greetings and good service. GUEST Relations Officer Mr. OWEN ON effortly made my birthday handwritten card greatly appreciated and with Cake as well. The Housekeeping staff, nice and well cleaned our room. ⭐The Room Service Staff who instally delivered our Water requests with warm greetings. Over All, great Service.

Cons: ⭐Nothing to mention except for windy bit cold weather... 👍Thank You.

Pros: Room is wonderful so with the breakfast . Staffs are friendly & accommodating too.

Cons: Nothing

Pros: Superb hospitality... Wonderful service...

Cons: Construction site, not mentioned on Booking... Restaurants closed, some facilities closed...

Pros: employee

Cons: bathroom

Pros: The amazing water front view.

Pros: Amazing stay and the view of the rooms is wonderful.

Cons: The room smell a little bit like cigarettes eventhough we have asked for a non-smoking room

Pros: I did like the housekeeping service, Rogelio and his partner (which I forgot the name) a Housekeeping staff gave us an excellent service and made me changed my first impression a little of when we had a very poor arrival service. the room is very spacious and as expected, clean and welcoming. the gym room has a very good accent, and the staff acknowledges us right away. I just forgot his name. Please give my appreciation to them as I deeply appreciated their service.

Cons: Arrival service isn't very welcoming, as we haven't welcomed as we expected on a 4 star Forbes hotel. as if, we just checked in on a non 3 star Forbes rated hotel. I was informed that Grand Hyatt Hotel gives one of the best service here in Macau, but I might just got misinformed. The bellman who delivered the luggage to our room seems a little disappointed to send our bags to our room, as we are greeted with a single word " Luggage ? " or " 行李 ? ". He just help himself in and placed our bags as pictured below, I was even expecting for our room to be shown and be asked if ever there is something we somehow need. Instead, he just pushed his trolley and left without even saying goodbye. Indeed, I am a little disappointed and probably won't be coming back to this hotel again.

Pros: I booked at this hotel for quite a few times this year. All rooms that I checked in were equally nice and worth its price. Size of the room is actually big, the view especially from the Suite is amazing! I like how the sunlight passes through the windows as it hits the floor. The room service is quite good I actually asked for a couple of things as I was hosting my birthday party. It went pretty demanding but I really appreciated how consistent they were. In return my family and I respected and took care of the stuff we borrowed like chairs and multiple ice buckets haha. I had an amazing party they booked a room for me that is located at the very end of the building so it felt nice not to worry about noise complains. I would also like to mention Ann from the reception for being so nice and friendly as we check out. It always feels nice to have that last impression before leaving the hotel. I would also like to thank Louis for helping us with our things until we got inside the taxi.

Cons: The only thing that made us upset was the time when we were dropped of in front of the hotel and there was no one. Most hotels will have someone to greet you at the front door. But that day there was no one to help us with our things or just to welcome us. Also there’s one more thing that we noticed too. It was the energy coming from the reception. It wasn’t welcoming at all. They knew it was my birthday but no one greeted me. Anyway it’s not an obligation to do but that simple gesture will make any guests really happy. The staff can smile more and be more welcoming.

Pros: The room was comfortable and very clean.

Cons: The main problem was the excessive cold temperature everywhere, the corridors, the lobby and specially in the restaurant during breakfast. And it’s a shame to have the mini bar empty.

Pros: View

Cons: Pillows are too soft

Pros: One great place to stay while at Macao. Location, facilities and services were excellent.

Cons: room service for ice and other things took a long time

Pros: Grand Hyatt has excellent service and a beautiful room. Definitely upgrade for Fountain View! So many restaurants to try - I love Jin Ying and Jade Dragon is unreal. I will be back to City of Dreams again.

Cons: I didn’t realize the hotel had two towers and so I went to the wrong place but now I know. Just a great hotel.

Pros: Room layout. Comfy bed

Cons: Pool was cold

Pros: Emily at the front desk was so friendly and the room was beautiful, with a view of the fountain show! Definitely will choose Grand Hyatt in the future.

Cons: Everyone was friendly and nothing to change.

Pros: I enjoyed every single detail about St. Regis. The staff is really nice and welcoming, from the front desk, to the butler, to the pool crew. The breakfast buffet was one of the highlights. We love that the swimming pool is a bit heated in these colder months and the new pool menu is also very good.

Cons: All was perfect.

Pros: Awesome experience, nice arrangement and very polite staff with good service!!! Will consider for next time!

Cons: It looks everything meets my expectation based on this price level.

Pros: The swimming pool is an excellent and lovely breakfast in the morning 🌅

Pros: All in All is ok so very Good .

Cons: Nothing!

Pros: The Staff are excellent. Facilities very Excellent. I like all the thing's in the Hotel attention by the stuff to always make you Happy

Cons: Nothing

Pros: We were really impressed with the quality of service. We enjoyed the free upgrade and the breakfast was excellent- felt very pampered. We will be back.

Cons: Everything was great, no complaints.

Pros: Good breakfast, nice rooms, excellent service

Cons: Room felt quite dusty... which was difficult for us as we both have allergies

Pros: Luv the pool

Cons: The foods at the pool area very bad

Pros: The whole property

Cons: Nothing

Pros: The pool,rooms,restaurant

Cons: Very nice So nice,quite and friendly staff

Pros: Free minibar, beautiful room, great service.

Cons: Only complaint is lack of booze in the casino and too few bars.Accidentally booked my hotel on the China side and didnt have a visa so was hoping for some vegas style partying as i am not a gambler when i booked the room as an alternative. Other than that, the facilities were great! A bit of ultra luxury that helped me unwind in the middle of a long bacpacking trip.

Cons: Food options could have been better, especially vegetarian/vegan friendly.

Pros: Everything

Cons: Nothing

Pros: Everything staff was amazing room is amazing. Wish i could have gotten the pool vila.

Pros: The housekeeping staff namely Philip was so helpful and was so pro active in asking if we need anything else besides our requests.

Cons: I was disappointed with the breakfast which was a set menu but cannot be delivered to the room and it was expensive when there was only so little choice.

Pros: The staff were really friendly especially to the children. The rooms were well maintained and dry considering there was an in-door pool.

Pros: Very nice staff and good overall ambiance.

Cons: Spa & food.

Pros: The wave pool & jacuzzi

Cons: Nothing

Pros: It's the second time we have stayed there, it was fantastic!

Pros: I love the toilet the automatic toilet very detailed

Pros: The service was from Hotel Okura was definitely way beyond my expectation. The Front desk staff i forgot her name but she is the short hair chinese and very polite the way she talked.She is very welcoming for my arrival and had actually solved my concerns. My room has been upgraded to the suite with a very big bathroom then sauna and last about the list the jacuzzi.Also I had a recieve a complimentary cake for my son birthday which is prepared by them. During the check out time concierge under name william assisted us and he also get the taxi for me . I would like to thank to team effort and i will definitely come back next time.

Cons: But I have feedback regarding for the grand resort staff counter its very dissappointing the way you treat the guest.We want to go at the wave pool but they not allowing us to go there because they told us cannot swap . I know the policy that in the one room can only enter 2 adults and 2 kids but my mom and auntie go first at the pool then me and baby the next when they finish ...but i keep telling them they are done already can we do next to swim but they said cannot .

Pros: This was my first time staying at Hotel Okura and it did not disappoint, everything was exceptional, the service of the staff (special shout-out to Chloe and Manuel) they really helped us with everything we needed and the whole stay was so much fun, can’t wait to go back again!!! Highly recommend!

Pros: The problem is that this hotel doesn't serve breakfast and I had to bring it from outside.

Cons: The hotel does not serve breakfast.

Pros: Room was beautiful and had a welcome gift. The resort pool is a day vacation by itself. Love hotel Okura.

Cons: A few restaurants were closed due to COVID but that is reasonable.

Pros: Excellent breakfast，nice people, Can share the swimming pool

Cons: Very poor housekeeping service. Never change the used towel

Pros: The bathroom is ok. The bed is comfortable. Staff is polite.

Cons: compared to st.regis macau,no decoration for birthday. Little fruits were not fresh which sent with the birthday cake. The snacks and drinks in lounge were little choices. And I found one orange in the refrigerator was bad already. The food provided seemed not like JW Marriott brand. No tissue provided in the living area.

Pros: We were upgraded from a deluxe room to a executive suite located at the 31st floor room 31256. A suite that has a jaw dropping view. A bath tub that is so stylish and can fit 2 people. That bed to dream for. Tiffany from the reception helped us a lot. She is commendable. And thanks to chris and claire for that quick and easy check out. swimming pool is not yet open but overall we had an amazing honeymoon.

Pros: Always a pleasure to stay here

Pros: Very detail inside. bigger hallway and brighter.

Cons: need a bigger pool

Pros: pool and room

Pros: We went to celebrate birthday, it so warm for the simple decorations and the good view to see the Eiffel Tower. Front desk staff Cathy is so nice and friendly also HSKP team. We had excellent experience.

Pros: Super good service, very very friendly staff.

Cons: Nth special

Pros: View was to die for

Cons: Not many things inside the property.

Pros: The hotel is modern and contains everything you need for a break without needing to leave the hotel complex. the Ferris wheel is awesome and is in a figure 8 well worth a ride.

Cons: most of the restaurants where closed by 20:00 and most only accept cash (not cards) make sure you takes cash with you as this seems to be a theme for Macau

Pros: Room was great, a good amount of space. We have a small baby so we requested a cot. We were very happy to receive a cot, baby bath and bottle steriliser.

Cons: Our airconditioner didnt work

Pros: The rooms were well designed and spacious.

Cons: Glass Windows outside are a bit dirty. Pretty obvious during the day time

Pros: The staff were so amazing when it came to room service and were very helpful

Cons: I personally did not enjoy the snacks on the room service menu, as well as the fact that the gym locker room doesn’t have a sauna or steam room!

Pros: check in was so smooth.. room requests as per our preferences are granted.. thanks for the fruit platter for our birthday.. will surely come back

Pros: -The Personnel ( Im referring Countdown Hotel Staff) was so Courteous and Friendly. -The City View was Perfect from 17th floor. -Thanks for the complimentary instant coffee, but next time tell your guest to bring their own stirrer to enjoy the coffee mixed up! -Teabag was great! -They response quickly for Room transfer from Smoking Room to Non-Smoking Room, i think it took 10mins only.

Cons: We want to go to the Swimming Pool Area in the morning, but it will open by 10am and the worst part, we need to check out on or before11am! How can we possibly enjoy the Pool Area and enjoy the water if we need to leave in less than an hour! yet, need to fly up to 17th floor! -The Pool closes at 6pm, so we spent our time in bath tub with warm water, but the Shower Gel was not enough for to make bubbles! I hope you make it 2 bottles next time since 2person will be using it, cannot share with 1 tiny bottle. -The Pin light right above the bed , it's like spotlight straight to your face..2 side lamps much better, unfortunately our room has 1 side bed lamp only (left side)..