Cool Palms Motel

4 Nebo Road, Mackay, QLD 4740, Australia
+61 749 575 477

Cheapest
rate per night

8.3

Excellent
based on 489 reviews
Cool Palms Motel - Mackay, QLD, Australia
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+61 749 575 477

Good to know

Distance to city centre 1.0 km
Location rating 8.3
Nearest Airport Mackay
Distance to airport 2.9 km

Rooms

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Reviews

Pros

Cons

Traveller rating

188
76
25
2
0

Time of year

Traveller type

Show reviews that mention

+
beds were comfortable in 17 reviews
bit noisy in 31 reviews
clean and tidy in 6 reviews
close to the city centre in 13 reviews
cutlery or crockery in 7 reviews
definitely stay in 5 reviews
friendly staff in 100 reviews
good price in 15 reviews
great location in 48 reviews
great place in 29 reviews
kids loved in 14 reviews
loved the room in 78 reviews
mackay in 6 reviews
main road in 12 reviews
major supermarkets in 4 reviews
plastic spoons in 7 reviews
road noise in 63 reviews
traffic lights in 3 reviews
value for money in 40 reviews
  • Excellent
    Dec. 2019
    9.5

    Great value,very clean and comfortable

  • Good
    Dec. 2019
    7.0

    The staff assumed that because there were 4 of us in our (late) 20's that we needed several reminders about noise and rules as soon as we stepped foot on the property. It made us feel rather unwelcome.

  • Mediocre
    Dec. 2019
    3.0

    Easy to find as it’s on the main road into Mackay. Check in was easy and friendly .

    Very small , outdated , walls looked grubby, the shower was either to hot or too cold which made it hard to bath a little baby .There was no complinrnty milks or shampoo & conditioner (only one type of soap located on shower wall in a dispenser .

  • Good
    Nov. 2019
    8.0

    Clean room, comfy bed, well appointed Hosts are very nice, made you feel very welcome

    The road noise

  • Excellent
    Nov. 2019
    10.0

    Brilliantly run motel! Owners were so incredibly helpful and couldn’t have done any more for us. Our room was clean and tidy couldn’t have asked for more. Would 100% recommend.

    Nothinf

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About

Overview

With a stay at Cool Palms Motel in West Mackay, you'll be within a 15-minute walk of Jubilee Park and Mackay Enertainment and Convention Centre. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 489 reviews

9.4

Service

8.3

Location

5.0

Comfort

3.8

Pool

Things to Know

  • Good air conditioning
  • Clean rooms
  • Friendly service

Check in

12:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
Room service
Outdoor pool
Express check out
Air-conditioned
24hr front desk
Free parking
Designated smoking area
Non-smoking rooms available
Terrace/Patio
Laundry facilities
Laundry service
Pets not allowed
Storage available
Grill
Hairdryer
Cable or satellite TV

FAQs when booking at Cool Palms Motel

Where is Cool Palms Motel located?

Cool Palms Motel is located at 4 Nebo Road, 1 km from the centre of Mackay. Jubilee Park is the closest landmark to Cool Palms Motel.

When is check-in time and check-out time at Cool Palms Motel?

Check-in time is 12:00 PM and check-out time is 10:00 AM at Cool Palms Motel.

Does Cool Palms Motel offer free Wi-Fi?

Yes, Cool Palms Motel offers free Wi-Fi.

Does Cool Palms Motel offer free parking?

Yes, Cool Palms Motel offers free parking.

Does Cool Palms Motel offer free airport shuttle service?

No, Cool Palms Motel does not offer free airport shuttle service.

How far is Cool Palms Motel from the airport?

Cool Palms Motel is 2.9 km from Mackay. Cool Palms Motel is 90.5 km from Hamilton Island.

Can you bring pets to Cool Palms Motel?

No, pets are not allowed at Cool Palms Motel.

Does Cool Palms Motel have a pool?

Yes, Cool Palms Motel has a pool on-site.

Photos

Cool Palms Motel - Mackay - Building All Photos (33)
Cool Palms Motel - Mackay - Bathroom Bathroom (3)
Cool Palms Motel - Mackay - Bedroom Bedroom (14)
Cool Palms Motel - Mackay - Building Building (3)
Cool Palms Motel - Mackay - Dining room Dining room (1)

Location

Most Popular Landmarks

  • Jubilee Park 0.8 km
  • Mackay Enertainment and Convention Centre 0.9 km
  • Artspace Mackay 1 km
  • Bluewater Lagoon 1.2 km
  • Harrup Park 1.8 km
  • Mackay Regional Botanic Gardens 1.9 km

Getting Around

Mackay 2.9 km
Hamilton Island 90.5 km

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