Hotel Serrano

4 stars
8.6
Very good
based on 2948 reviews
2,948 reviews
Calle de Marques de Villamejor, 8, 28006 Madrid, Spain
Calle de Marques de Villamejor, 8, Madrid
+34 915 769 626
Tue 21/7
-
Wed 22/7
2 guests, 1 room
Deals from
C$ 142
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
C$ 142
Standard Room, bed type unknown
C$ 150
Executive room, bed type unknown
C$ 178
21 more Hotel Serrano deals
21 more Hotel Serrano deals
Bedroom
Other
Bathroom
Bathroom
Bedroom
Other
Hallway
Bathroom
Living room
Bedroom
Bathroom
Other
Room amenity
Bedroom
Restaurant
Bedroom
Room amenity
Building
Dining room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

A bar/lounge, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Hotel Serrano offers 34 accommodations with safes and complimentary newspapers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
8.6
Very good
2948 reviews

Latest deals for Hotel Serrano

Tue 21/7
-
Wed 22/7
Double room, bed type unknown
C$ 142
nightly with fees
Standard Room, bed type unknown
C$ 208
nightly with fees
Superior Room, bed type unknown
C$ 429
nightly with fees
Standard Room, bed type unknown
C$ 150
nightly with fees
Double room, 1 twin bed
C$ 159
nightly with fees
Double room, bed type unknown
C$ 176
nightly with fees
Executive room, bed type unknown
C$ 178
nightly with fees
Double room, bed type unknown
C$ 244
nightly with fees
Standard Room, bed type unknown
C$ 256
nightly with fees
Double room, bed type unknown
C$ 184
nightly with fees
Standard Room, bed type unknown
C$ 257
nightly with fees
Double room, bed type unknown
C$ 205
nightly with fees
Standard Room, bed type unknown
C$ 324
nightly with fees
Standard Room, bed type unknown
C$ 224
nightly with fees
Double room, bed type unknown
C$ 242
nightly with fees
Superior Room, bed type unknown
C$ 393
nightly with fees
Standard Room, bed type unknown
C$ 286
nightly with fees
Standard Room, bed type unknown
C$ 300
nightly with fees
Double room, bed type unknown
C$ 304
nightly with fees
Double room, bed type unknown
C$ 316
nightly with fees
Double room, bed type unknown
C$ 401
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Serrano

  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans

Bathroom

  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom
  • Walk-in shower

General

  • Window
  • Quiet street view
  • Seating area
  • Hardwood or parquet floors
  • Inner courtyard view
  • Sofa
  • Soundproofing
  • Telephone
  • City view
  • Storage available

Services and conveniences

  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Smoking rooms available

Accessibility and suitability

  • Elevator
  • Accessible by elevator
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by elevator

Dining

  • Minibar
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Outdoor

  • Terrace/Patio
  • Balcony

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Babysitting/child services (surcharge)

Parking and transportation

  • Parking

Reviews of Hotel Serrano

8.6
Very good
2948 verified ratings
Wonderful
1447
Very good
704
Good
475
Okay
152
Fair
109
Mediocre
36
Poor
25

Summary of reviews

Guests say
Most guests highlight the hotel's excellent location as its main strength, with many also appreciating the friendliness and helpfulness of the staff. However, several reviews mention that the rooms can be quite small, and there are recurring complaints about the value for price, with some guests feeling the hotel is overpriced for what it offers. Accessibility issues, particularly related to stairs and lack of ramps or elevators, are also noted as a drawback for guests with luggage or mobility needs.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Room Size2 out of 10
Accessibility2 out of 10
Value for Price1.5 out of 10
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All reviews

6.2
Okay
Anonymous, Sep 2016
Pros (+) The location

Location

Calle de Marques de Villamejor, 8, 28006 Madrid

What's nearby

  • Plaza de Cibeles1.4 km
  • Community of Madrid Sports Center1.6 km
  • Parque del Retiro1.8 km
  • Museo del Prado2 km
  • Puerta del Sol2.1 km
  • Las Ventas2.1 km
  • Teatro Español2.1 km
  • Madrid City Centre2.2 km
  • Plaza de Santa Ana2.2 km
  • Plaza de Espana2.3 km
  • Teatro Real2.4 km
  • Plaza Mayor2.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Serrano

Low season

High season

Average price (weeknight)

March
October
C$ 333
Cheapest month to stay with an average 5% drop in price.
Most expensive month to stay with an average 2% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Serrano

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Serrano

  • If you’re after a cheap room at Hotel Serrano, then you should consider staying during the low season. The cheapest deals can generally be found in March and October.
  • How long should you stay at Hotel Serrano? KAYAK users usually book their rooms here for 8 days.

FAQs when booking at Hotel Serrano

  • Where is Hotel Serrano located?

    Hotel Serrano is located at Calle de Marques de Villamejor, 8 in Salamanca, 2.2 km from the centre of Madrid. Plaza de Cibeles is the closest landmark to Hotel Serrano.

  • When is check-in time and check-out time at Hotel Serrano?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Serrano.

  • Does Hotel Serrano offer free Wi-Fi?

    Yes, Hotel Serrano offers free Wi-Fi.

  • How far is Hotel Serrano from the airport?

    Hotel Serrano is 11.6 km from Madrid Barajas.

  • How does KAYAK find such great Hotel Serrano hotel deals?

    KAYAK scours the web for all room deals available at Hotel Serrano in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Serrano and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Serrano.

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4-star hotel
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Most recommended

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5-star hotel
Rosewood Villa Magna9.3 Excellent (312 reviews)0.17 kmFitness centre, Restaurant, Bar/LoungeC$ 1,013+
5-star hotel
Santo Mauro, a Luxury Collection Hotel, Madrid
9 Excellent (87 reviews)0.52 kmFitness centre, Restaurant, Bar/LoungeC$ 851+
5-star hotel
Hotel Único Madrid, Small Luxury Hotels8.9 Excellent (505 reviews)0.31 kmFitness centre, Restaurant, Bar/LoungeC$ 563+
5-star hotel
BLESS Hotel Madrid8.7 Excellent (949 reviews)0.45 kmOutdoor pool, Fitness centre, RestaurantC$ 675+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.3
2.2 km
Madrid Barajas
11.6 km

Everything you need to know for your stay in Madrid