Fortune Pandiyan Hotel- Member Itc Hotel Group

Our stay at the hotel is worst ever. The hotel staff Mr. Raja who was the duty manager late night on 18th is not fit to be in that post. He disturbed us first stating how many of them are staying in all the five rooms. We told 10 Pax. Immediately he said then why you ordered 12 dinning plates. Do we look like fools being disturbed in the middle of the night. Later he came up to the room asking for the id for the rest of the people at 12 mid night. Do it call hospitality we have stayed in this hotel numerous times but never expected this. We could not bear his response and the way of approach we immediately vacated that hotel. Even though we dint stay there for night we payed full amount. And checked in the very next hotel Marriott at 1am ... this kind of approach will spoil the reputation of the hotel. Kindly make a note.

Our stay at the hotel is worst ever. The hotel staff Mr. Raja who was the duty manager late night on 18th is not fit to be in that post. He disturbed us first stating how many of them are staying in all the five rooms. We told 10 Pax. Immediately he said then why you ordered 12 dinning plates. Do we look like fools being disturbed in the middle of the night. Later he came up to the room asking for the id for the rest of the people at 12 mid night. Do it call hospitality we have stayed in this hotel numerous times but never expected this. We could not bear his response and the way of approach we immediately vacated that hotel. Even though we dint stay there for night we payed full amount. And checked in the very next hotel Marriott at 1am ... this kind of approach will spoil the reputation of the hotel. Kindly make a note.