3 stars
The Grand Palace Hotel Malang
Photos of The Grand Palace Hotel Malang
Overview
Malang hotel in Klojen with a full-service spa and free valet parking This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and conference space. The Grand Palace Hotel Malang offers 60 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Amenities at The Grand Palace Hotel Malang
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Flat-screen TV
Services and conveniences
- Conference rooms
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Mobile hotspot device
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
Accessibility and suitability
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Shower cap
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
General
- Seating area
- Garden view
- Slippers
- Telephone
- Tile/marble floor
- Storage available
Outdoor
- Terrace/Patio
- Balcony
- Outdoor dining area
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Spa
- Spa and wellness centre
- Massage
- Spa
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Reviews of The Grand Palace Hotel Malang
8.4
Very good
399 verified ratings
Wonderful
163
Very good
86
Good
70
Okay
34
Fair
25
Mediocre
14
Poor
8
Guests say
Guests had mixed experiences at the hotel. Positively, many appreciated the hotel's location, noting its convenience and proximity to local attractions. The service received praise for being pleasant and accommodating. However, several guests expressed disappointment with cleanliness and room conditions, citing issues such as bad odors and the presence of cockroaches. The food offerings at the restaurant were also criticized, with comments on the limited menu and long wait times. Overall, while the location and service were highlights, significant improvements in cleanliness and dining options are necessary.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.9 out of 10
2 reviews
8.8 out of 10
1 review
Location
Jl. Ade Irma Suryani 23, Malang 65117
What's nearby
- Gajayana Stadium1.1 km
- Kanjuruhan Stadium19.3 km
- Mount Bromo30.8 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Grand Palace Hotel Malang
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price