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|Distance to city centre||2.5 km|
|Distance to airport||3.1 km|
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All the staff were very welcoming. Rooms are sparkling clean .food is different every day with a different theme for all nationalities .the animation team is excellent keeps everyone entertained that's including the young and elderly generation. They also allowed us to stay past our checkout time for free because our flight was in the evening .overall the place is awesome .
Everything was super ❤❤❤
Food was great throughout my stay. Staff very helpful and especially dietary staff. Everyone did an awesome job.
No television and iron and had to upgrade for Tv and ga never received an iron. Hope on my next stay you will upgrade all rooms with TVs and iron.
Nice location right on the beach. The staff was very friendly and helpful. Good wifi in the common areas. A lot of activities throughout the day. The gym was well equipped.
The spa! The friendliness of the restaurant staff (apart from the chef). The pools. The A/C.
Overall this was quite a miserable experience. We arrived excited only for the guard to shout rudely at our external taxi driver as he didn't know where to park. On check-in, we were given quite a very room smelling disgustingly of urine and after some rude dismissals by the reception staff, I spoke with booking.com customer service, which managed to convince the managerial staff and we were given a better room. Thank you booking.com customer service, we were actually very ready to leave at the time. They said the room was foul-smelling because of a wedding party. (??) I had read lovely reviews of the chef on trip advisor, a large number of reviews saying he can make lovely food requested even with short notice so I thought not to bother him early in advance. When we arrived, we informed him we were vegan and very open to whatever he could make. He said there's a pasta station in every meal so we mostly had that for dinner every day. On only one afternoon he specifically came to ask us what we would like to eat and that was apparently only because there was another family he had been tending to that needed the same requirements for that mealtime. The next day he said 'oh thank god you aren't having lunch with us' and breathed a huge sigh of relief, after which he never asked us our plans nor our ideas for meals. Which we found rude considering he was doing so for all the other families. I really do not want to pull the racism card here but there is something really fishy going on with him. He was so so rude to us till the point where my mother didn't even want to come down for dinner (for what? just pasta for the umpteenth time? to look at the rude chef?) Chef Ayaz, please treat all your guests the same. Many towels have stains.
On the beach which was lovely, and the dream pool was very nice. The gala dinner was very good and the staff were mostly very friendly, especially the senior staff.
The heckling and hassling from the public side of the beach was horrible; the main pool was very tired; some of the staff were over friendly; pool staff didn't seem to realise that the hotel was there for the benefit of the guests and not the staff!! Food when the hotel wasn't full was grim. After the first night I asked for a softer mattress as I woke up with very sore back and neck, and was told I would get one, but it never showed. Finally, it seemed that bar staff spent more time OUT of their bars collecting things than serving drinks in the bars. Nit picking by a former hotel owner....
With a stay at Sandies Tropical Village in Malindi, you'll be within a 5-minute drive of Malindi Beach and Silversands Beach. Featured amenities include multilingual staff and luggage storage.
based on 407 reviews
Things to Know
- Friendly atmosphere
- Clean rooms
- Friendly service
- Recreation staff is nice
Policies vary by room type and provider.
Most Popular Landmarks
- Malindi Beach 3.1 km
|Mombasa Moi Intl||106.4 km|