It’s the oldest hotel in the Clock Tower and hence dated. Need to improve the facilities substantially. The air conditioning is too cold and the bathrooms need update. Location wise it can’t go wrong and has decent value for money
5 stars
Pullman Zamzam Makkah
Photos of Pullman Zamzam Makkah
Overview
Located in the holiest city in Islam, The Pullman ZamZam Makkah is a landmark hotel located in the Abraj Al Bait complex in the heart of Makkah. There are 1315 guest rooms and suites at this luxury resort hotel, which offers five-star deluxe services, two dining options in the hotel, and beautiful views of the holy Kaaba. Guests can visit the nearby Grand Mosque, Jabal Al Nour, and other attractions. There are also more than 450 stores to explore in the Abraj Al Bait complex for guests who want to check out local shopping and markets.
The Pullman ZamZam Makkah hotel offers 24-hour front desk services, which include limo and car service, valet parking, sightseeing and tour planning assistance, reception, and more. There is a library at this hotel, as well as a public computer station for guest use, an onsite snack bar, and complimentary WiFi throughout the property. The hotel offers breakfast for guests, as well as daily housekeeping services and a select number of connecting rooms for families and groups traveling to Saudi Arabia.
The guest suites in this hotel all feature separate living and dining areas along with private, luxury baths that feature modern furnishings and luxury amenities. Rooms feature views of the city and Kaaba, with many rooms overlooking the haram. All of the guest rooms feature an individually-controlled sound system that is linked to the nearby holy mosque, allowing visiting worshippers to follow prayers and sermons from their room. Rooms also feature flat-screen TVs with modern furnishings.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Pullman Zamzam Makkah
- Restaurant
- Room service
- Free Wi-Fi
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Services and conveniences
- Conference rooms
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Landmark view
- Telephone
- Carpeted
- City view
- Storage available
Dining
- Electric kettle
- Minibar
- Dining room
- Restaurant
- Food can be delivered to guest accommodation
- Dining area
- Dining table
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Adapter
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
- Hypoallergenic
- Designated smoking area
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Cribs available
Reviews of Pullman Zamzam Makkah
7.6
Good
5029 verified ratings
Wonderful
1612
Very good
704
Good
768
Okay
430
Fair
507
Mediocre
306
Poor
702
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and value for money, but many expressed dissatisfaction with the cleanliness and service quality, highlighting issues such as unclean rooms, poor maintenance, and inadequate staff response.AI-generated from customer reviews
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7.6 out of 10
39 reviews
8 out of 10
1 review
All reviews
The hotel is part of the huge Abraj Al Bait Complex, popularly called the clock tower. It’s one of the many hotels in the complex. We hade a suite with a partial view of the kaaba on the 23rd floor. Being part of the haram, it was very full. They have many lifts to go to your room and then lifts to go to and from the haram. There’s a big food court in the mall. Multiple Starbucks. The restaurant’s...
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Pros (+) Very near to haram
Cons (-) No gym facilities in 5 star hotel
Location
Abraj Al-Bait., Mecca 21955
What's nearby
- Abraj Al-Bait Towers133 m
- King Fahad Gate226 m
- Well of Zamzam387 m
- Kaaba0.4 km
- Sacred Mosque0.5 km
- Jannat al-Mu'alla1.7 km
- Makkah Haramain High Speed Railway Station3.6 km
- Hira Cave5.6 km
- Jabal Al-Nour5.6 km
- Mount Thawr6.1 km
- Makkah Mall7 km
- The Kiswa Factory of the Holy Ka'aba7.2 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 10001442
Essential information about Pullman Zamzam Makkah
Low season | June |
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High season | March |
Average price (weeknight) | C$ 397 |
Average price (weekend night) | C$ 330 |
When to book a room at Pullman Zamzam Makkah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to downtown | 0.8 km |
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