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Swissôtel Al Maqam Makkah
5 stars

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca 21955, Saudi Arabia
Mecca, Saudi Arabia
See location+966 800 116 6555
From
C$ 199
Cheapest

rate per night

8.6
Very good
based on 4576 reviews
4,576 reviews
Room type
Provider
Nightly total
Standard Room
C$ 199
Classic room
C$ 232
Premier Room
C$ 297

Photos of Swissôtel Al Maqam Makkah

Overview

Rating

The Swissotel Al Maqam, Makkah is located in Makkah in Saudi Arabia, seen by many as the heart of the Muslim world. Built as part of the famous Abraj Al Bait complex and facing holy Kaaba, it gives visitors direct access to the mosque via the Ibrahim Al-Khalil street and Tunnel entrance in B2 or through a secondary route in the hotel. It also opens directly into the Abraj Al Bait complex for world-class shopping. Guests are also within miles of the Makkah Museum, Hira Cave, King Abdullah Zamzam Water Project, Masjid Al Haram Al Marwa Gate, and many other sites. The Zamzam Well is less than a quarter of a mile from the property.

An enormous and yet stylish property, it features two eateries – the Al Khairat restaurant serving meals throughout the day, and the Masharif lounge specializing in tea service. The hotel also has a concierge desk, luggage hold, 24-hour front desk, shoeshine services, laundry (for a fee), and some business services. Whatever a guest cannot find within the hotel, it is just steps to the shopping mall inside the Abraj Al Bait complex connected to the hotel.

There are more than 1,600 rooms, meaning this is a busy spot. The rooms range from classic twin rooms to luxury suites with views of Haram. Each is elegantly appointed with luxurious linens and bedding, a work desk, high-speed Wi-Fi, a sitting area, a well-appointed and private bath, climate controls, and phone services.

For travelers to Makkah, the Swissotel Al Maqam, Makkah is a premium option with top-notch service and all the amenities needed.

Rating
8.6
Very good
Based on 4,576 verified guest reviews

Latest deals for Swissôtel Al Maqam Makkah

Wed 7/5
Thu 8/5
King room
1 king bed
1 king bed
1 king bed
Double room
bed type unknown
bed type unknown
1 double bed
Deluxe room
bed type unknown
Classic room
1 twin bed
3 twin beds
bed type unknown
Premier Room
bed type unknown
1 twin bed
2 twin beds
Standard Room
bed type unknown
bed type unknown
bed type unknown
Executive room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Swissôtel Al Maqam Makkah

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Bathroom

  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Dining area
  • Dining table

General

  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • Key card access
  • Bottle of water
  • 24hr front desk

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled Access
  • Elevator
  • Hypoallergenic
  • Upper floors accessible by elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Drying rack for clothing

Bedroom

  • Fold-up bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Parking

Things to do

  • Gift shop

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews of Swissôtel Al Maqam Makkah

8.6
Very good
4576 verified ratings
Wonderful
2584
Very good
695
Good
467
Okay
233
Fair
242
Mediocre
117
Poor
238

Summary of reviews

Guests say
Guests appreciated the hotel's location and cleanliness, with many noting its proximity to Haram. However, there were significant concerns regarding customer service, with several reviews highlighting slow check-in processes and issues with staff responsiveness. Overall, while the hotel has many positive attributes, improvements in service are needed.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service3 out of 10
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All reviews

8.5
Very good
Anonymous, Oct 2018
Pros (+) Location is excellent Food & service was great
Cons (-) Bathroom was small and water drain system was slow. Waiting time for elevator was around 10 minutes on the weekend. Weekdays no problem

Location

King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca 21955

What's nearby

  • Abraj Al-Bait Towers208 m
  • King Fahad Gate350 m
  • Well of Zamzam0.5 km
  • Kaaba0.5 km
  • Sacred Mosque0.6 km
  • Jannat al-Mu'alla1.8 km
  • Makkah Haramain High Speed Railway Station3.6 km
  • Hira Cave5.7 km
  • Jabal Al-Nour5.7 km
  • Mount Thawr6 km
  • Makkah Mall6.9 km
  • The Kiswa Factory of the Holy Ka'aba7.2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 10007391

Essential information about Swissôtel Al Maqam Makkah

Low season

May

High season

December

Average price (weeknight)

C$ 769

Average price (weekend night)

C$ 319
Cheapest month to stay with an average 49% drop in price.
Most expensive month to stay with an average 107% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Swissôtel Al Maqam Makkah

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Swissôtel Al Maqam Makkah

  • If you’re after a cheap room at Swissôtel Al Maqam Makkah, then you should consider staying during the low season. The cheapest deals can generally be found in May and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Swissôtel Al Maqam Makkah, plan to stay on a Saturday or Sunday. The most expensive day is usually Thursday.
  • The cheapest price a room at Swissôtel Al Maqam Makkah was booked for on KAYAK in the last 2 weeks was C$ 281, while the most expensive was C$ 281.
  • How long should you stay at Swissôtel Al Maqam Makkah? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Swissôtel Al Maqam Makkah

  • Where is Swissôtel Al Maqam Makkah located?

    Swissôtel Al Maqam Makkah is located at King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762 in Al Hujela, 1 km from the centre of Mecca. Abraj Al-Bait Towers is the closest landmark to Swissôtel Al Maqam Makkah.

  • When is check-in time and check-out time at Swissôtel Al Maqam Makkah?

    Check-in time is 4:00 PM and check-out time is 12:00 PM at Swissôtel Al Maqam Makkah.

  • Does Swissôtel Al Maqam Makkah offer free Wi-Fi?

    Yes, Swissôtel Al Maqam Makkah offers free Wi-Fi.

  • How far is Swissôtel Al Maqam Makkah from the airport?

    Swissôtel Al Maqam Makkah is 74.8 km from Taif. Swissôtel Al Maqam Makkah is 75 km from Jeddah King Abdulaziz Intl.

  • How does KAYAK find such great Swissôtel Al Maqam Makkah hotel deals?

    KAYAK scours the web for all room deals available at Swissôtel Al Maqam Makkah in Mecca and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissôtel Al Maqam Makkah and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissôtel Al Maqam Makkah.

See more FAQs

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5-star hotel
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5-star hotel
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Good to know

Value for money

7.9

Distance to downtown

1.0 km