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|"Great, very helpful staff."||(in 193 reviews)|
|"Amazingly comfortable bed and very clean."||(in 129 reviews)|
|"Very clean room, friendly staff."||(in 206 reviews)|
|"The room was not clean"||(in 202 reviews)|
|"Room was not serviced either."||(in 12 reviews)|
|"Tram stop right outside"||(in 16 reviews)|
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Breakfast was pretty good, location is easy to get to other places.
But coffee machine at breakfast was soooo slow, it created such a long line, that we didn’t even have coffee the last 3 days, we picked it up on our way somewhere else. And the rooms are so small, no closets, drawers, or a luggage rack
Happy I didn’t pay full price.
Cleanliness and location.
Glass bathroom door which made horrible clunking sound (bad privacy). Only given one swipe card for two people. shower took ages to get hot. Need double glazed windows as traffic was easily audible. All minor things.
Great staff. Very dirty rooms
Staff. Good pressure on the shower
Stayed on two separate occasions. I’m one room the aircon stopped working. Both rooms were very dirty, all covered in dust. Pillows were poor
The staff at reception , a Filipino lady . She's kind , warm , soft-spoken , and very helpful. I would like to compliment her for doing a very good job.She had such a pleasant personality , I would steal her off you guys if I have my own hotel.
Free internet was available only for the first 24 hours ( or was it 12?) I hated my room , and the fact that I was not given a choice with regards to what my view would have been . My view was " the garden" which was more like facing another room. Therefore, I could not draw the curtain very much. Aircond was a bit funny too . The coolest temperature was 23 celsius, so I occasionally sweated it out in the room. Not cool.
Good location near centre, clean rooms and nice Th
Location wise it was perfect for me. Tram station is right in front and you can easily access any part of the city. If you like walking then Central station and Bourke mall and centre is reachable within 15 to 20 minutes walk. Lygon street is also walking distance where you have plenty of really nice Italian restaurants. The hotel itself has an authentic Thai restaurant. Overall a good stay in this hotel. Staff was also amazing, especially there was a person in night Shift, Dean, he was really amazing. I am not an Ibis fan when it comes service, but this guy was really awesome. Ibis needs more of such people. Other staff were pretty cold and robotic but thats what I expect from any Ibis in any country.
Rooms are small. No closets, Iron and Ironing board is not provided in the room, you have to go down to the Laundry room to iron your cloths. Feels pretty awkward. If you don't have to spend some much time in the hotel, its perfect for you, you don't want to spend much time in the room except for sleeping. But I must say that it was one of the good Ibis hotels I have stayed and it did exceed my expectation. I would stay here again since it serves my purpose at a good price.
Ibis Melbourne Swanston Street Hotel is located in Melbourne and is within a short walk of local attractions, such as RMIT University and Old Melbourne Gaol. It is set amongst a range of dining options and is within a 10-minute walk of Melbourne Central Railway Station.
Babysitting/child services, an express check-in and check-out feature and a 24-hour reception are just some of the available services at the hotel. In addition, the multilingual staff are on hand to provide local information.
Rooms at Ibis Melbourne Swanston Street Hotel come with hair dryers and showers.
The hotel's in-house restaurant provides an ideal option for guests wishing to dine in. Each evening, guests are welcome to enjoy a drink in the comfortable lounge bar.
Ibis Melbourne Swanston Street Hotel is within walking distance of Melbourne Museum, Royal Exhibition Building and University of Melbourne. It is also within walking distance of Chinatown (Melbourne).
based on 1,629 reviews
Value for money
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Most Popular Landmarks
- Old Melbourne Gaol 0.4 km
- Queen Victoria Market 0.7 km
- Ian Potter Museum of Art 0.7 km
- Royal Exhibition Building 0.7 km
- Melbourne Museum 0.8 km
- Bourke Street Mall 1.1 km