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Value for money
Distance to city centre
|Cleveland Hopkins Intl|
Distance to airport
|"Other staff was excellent"||(in 19 reviews)|
|"Good location, friendly staff, excellent price and comfortable king size bed!"||(in 5 reviews)|
|"The bed was extremely comfortable and the restaurant was exquisite"||(in 3 reviews)|
|"Dirty glassware in the room."||(in 15 reviews)|
|"The heat in the pool was not fit for anything other than penguins."||(in 2 reviews)|
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They were very busy, but handled check-in well. Room was well appointed, clean and nice.
Crowne Plaza a very disappointing hotel
Close to the airport Breakfast Buffet Pillows were excellent Downstairs meeting rooms were nice (though I wasn't there for a meeting)
Couldn't find my reservation and had to wait 20 minutes for a manager to come down to work on some computer issues. My card was charged twice for the stay The photos for the hotel do not match the actual condition of the hotel. It appears that nothing has been upgraded/refreshed in > 10 years. Pealing wallpaper, missing baseboard molding, musty smells were prevalent in the hallways and in my room. My room had drywall next to the air conditioning unit and the door to the hallway squeaked like it was 200 years old, The room was not cleaned during my two night stay For the money this is the worst hotel I have ever stayed at hands down, and I am a frequent business and leisure traveler
Great park & fly option
Front desk staff was wonderful! Made us feel welcome and important!
Shuttle driver to airport was not friendly - not even a good morning! Offered no info or offers of info on how to get to gates - which at an airport under construction would have been helpful!
The Newly Renovated Crowne Plaza Cleveland Airport offers unparalleled service & exceptional amenities for both corporate & leisure travelers. Our complimentary 24-hour shuttle delivers guests to hotel in under 14 minutes from Cleveland International Airport. For the business traveler, the Crowne Plaza is conveniently located close to area companies such as PPG, MTD, Applied MSS, UPS, & Kraft Fluid Systems. When planning a productive meeting or dream wedding, envision our 16,000 sq. ft & 14 rooms of flexible event space. The Crowne Plaza Middleburg Heights is convenient to local attractions including Baldwin Wallace, the Cleveland-IX Center, NASA Glenn, Fat Heads Brewery & the Cleveland Browns Training Camp. Only a short drive from downtown Cleveland, top attractions include the Rock & Roll Hall of Fame, the Great Lakes Science Center, & Playhouse Square. Several professional sports & entertainment venues as well as the renowned Cleveland Clinic are nearby, & easily accessible. Guests appreciate the on-site full-service restaurant, Tavolo 72, & adjacent Tavolo lounge, open until 2am. Enjoy 24hr room service, with lobby market always open. Each well-appointed 238 guest rooms & suites invite guests to enjoy a restful night thanks to the Crowne Plaza Sleep Advantage program. Room details include comp Wi-Fi, and signature aromatherapy amenities. We offer free on-site parking, spacious 24/7 renovated fitness center, indoor pool, & IHG Rewards.
based on 234 reviews
Value for money
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