Mediocre
2.0
Mediocre
3.0
Pros:
View from the room is good
Cons:
The property has nothing to do in the evening. A simile thing as Coke Zero is also not available at the property
Good
6.0
Pros:
The staff,rooms and your restaurant
Cons:
The price
Excellent
9.0
Pros:
Awesome beach though
Cons:
Atleast more prompt service at the restaurant/bar
Excellent
10.0
Pros:
I like the staff. The receptionists, Christine was helpful and guided me in anything I did. Baraka, the pool attendant ensured I didn't drown in the pool lol!
Cons:
I enjoyed my experience at the hotel! To begin with the staff, they were so kind and generous. The food was exceptional and delicious couldn't even eat out of the hotel. My room was directly facing the sea and the view was one of a kind, as I could also see the pool. My stay was great and this is a place I can always go back.
Okay
4.2
Pros:
Love the potential in terms of architecture and ocean view.
Cons:
The property is in need of serious renovation and repairs. The walls are filthy, torn cushions on chairs, beach is not maintained, towels are flat, no tub stopper, leaking ceilings in main lobby areas. I would definitely return if the place were restored.
Excellent
8.8
Pros:
Rooms were fantastic and the staff were amazing. The front desk manager Leah is amazing she is Gem.
Cons:
Meals were not so great.
Okay
5.0
Pros:
The rooms were big and the easy beach access
Cons:
For a 5 star resort the hotel had extremely poor management. Lacked alot of maintenance. I stayed room 14 on the 3rd floor, the curtains were soaking wet, room was infested with ants, they did not refill the tea and coffee bar, sheets had brown stains, shower did not work, no hot water, hot water tap in the basin did not work. I am extremely disappointed with my stay.
Excellent
9.2
Cons:
I would like some better breakfast and food
Excellent
8.8
Pros:
The location of the hotel is incredible and the staff were super nice. The swimming pool is definitly a plus and it was very good to spend some time there. The beach on the hotel front is good, and only the hotel guests are there.
Cons:
The wifi was horrible. I needed to work online and it was impossible. The breakfast could have more variety: cheese, ham, expesso coffee, etc.
Mediocre
2.5
Pros:
The chef did well but he could do better.
Cons:
1.dirty bathrooms 2. 3-legged dining chairs. 3. Untrained servers. 4. No proper bar 5. Slow service, young children had to wait for their order while adults ate.
Excellent
10.0