Shower was nuke warm, staff were not helpful, dated hotel
From the first 5 minutes in the hotel the experience was not great. When I went to check-in the staff had no record of my stay in their system other than a voucher was used. I had to provide proof of the voucher which it said no where when I booked. I had to then email the front desk staff from my phone (I had to hotspot to her phone) so I could actually forward the email as I don't have data. I went to check-in at 2:45pm and was told the room was not ready that I would have to wait until 4pm when they would call me - understandable. At 4:05pm I finally received a call that my room was ready. The bed was old (had a sag in the middle) and when I went to have a shower after a long day on the hill the water was nuke warm when set to the hottest it would go. Location is the only perk of this hotel. We stayed at the Mariott the night before and received some of the best hotel service I had ever received. I would highly recommend the Mariott.
Location to hill was good
With a stay at Tour des Voyageurs, you'll be centrally located in Mont-Tremblant, within a 10-minute drive of Mont-Tremblant Ski Resort and Mont Tremblant Activities Centre. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Based on 1,807 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.