3 stars
Grand Hotel
Photos of Grand Hotel
Overview
Edwardian hotel connected to a shopping center in Fort with a fitness center Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Grand Hotel offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Memory foam beds feature premium bedding. 43-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include a fitness center.
Amenities at Grand Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
General
- Quiet street view
- Family rooms
- Seating area
- Inner courtyard view
- Sofa
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled Access
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Tumble dryer
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Bedroom
- Wardrobe or closet
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Grand Hotel
6.8
Okay
649 verified ratings
Wonderful
159
Very good
102
Good
131
Okay
83
Fair
72
Mediocre
29
Poor
73
Guests say
Guests have expressed significant dissatisfaction with this hotel, particularly regarding cleanliness and the state of the facilities, with multiple reviews labeling them as dirty and in disrepair. The service was reported to be lacking, especially in handling guest complaints or providing satisfactory solutions. While the hotel's location received some positive feedback for convenience, the breakfast options and overall atmosphere were considered poor. Many guests felt that the hotel did not provide good value for the price, leading to early departures in several cases.AI-generated from customer reviews
Sort by:Most recent
Score by provider
6.8 out of 10
55 reviews
7.2 out of 10
1 review
Location
17 Shri S.R. Road, Ballard Estate, Mumbai 400 001
What's nearby
- Chhatrapati Shivaji Terminus0.7 km
- Horniman Circle Gardens0.8 km
- Mumbai High Court1.2 km
- Chhatrapati Shivaji Maharaj Vastu Sangrahalaya1.4 km
- Jehangir Art Gallery1.4 km
- Gateway of India1.7 km
- Gandhi Monument1.9 km
- Marine Drive2.7 km
- Chor Bazaar3 km
- Girgaun Chowpatty3.7 km
- Hanging Gardens4.4 km
- Haji Ali Dargah6.2 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price