Hotels near Muskegon airport

Hotels near Muskegon airport

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Muskegon (MKG) - Muskegon, MI, United States
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Best hotels near Muskegon airport

Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.7
Overall
10.0
Overall 9.1 Excellent
Based on 550 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.7
Services
8.9
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.7
Services
9.1
Staff
9.4
Cleanliness
9.3
Comfort
9.1
Location
9.5
Services
9.1
Staff
9.3
Cleanliness
9.4
Comfort
9.2
Location
9.6
Services
8.9
Staff
9.3
Cleanliness
8.9
Comfort
9.0
Location
9.4
Services
8.3
Staff
9.2

Okay 5.0
Pros: The location was nice
Cons: The room I was in was super small but it looked like all of the other rooms around us were bigger and the bed was very uncomfortable.
Okay 5.0
Pros: Nice location. Within walking distance of downtown.
Cons: I thought I was booking at Harbor House and instead I was told after the fact that I was staying at a refurbished 3 unit house down the road. No breakfast was included as noted in the initial reservation. No cleaning service or amenities on site although I could call the hotel and they would bring me down what I wanted. Bathroom was tiny with no space to put anything. Bedroom was tiny without any dressers. Kitchen was nice. Backyard had fire pit which was nice.
Mediocre 3.0
Pros: Well, it was a place to stay so we could be in Grand haven.
Cons: We booked at harbor house, but our “room”was “little harbor house”, and we didn’t get any info about this until I called to confirm my reservation when it was too late to cancel. I would have cancelled if I could. This place is an old house the property purchased and renovated into 3 apartments. False advertising, very misleading. And it’s 2 blocks away, not on the water. We paid bed and breakfast prices for no breakfast, no staff, nothing, in an old renovated house apartment. The floor was not clean, someone else’s hair in the bathroom, no hangers to hang clothes, the hand soap is a half used bottle with soap drips all over it from previous users of it, and the shower is so small you can barely move in it unless you are a child. We’ve never stayed at a bed and breakfast and thought that was what we were doing. This was not worth 350$ per night. Wish we would have stayed at a hotel. Would have been a much better experience. If you book here make sure it’s not little harbor house you are booking. This needs to be listed as a separate place and not part of harbor house because it’s nothing like the pictures or the advertisement.
Excellent 10.0
Pros: Everything
Mediocre 2.0
Pros: Location, Gas fire pit
Cons: Very, very small, no way this could accommodate more than 4 people. Incredibly uncomfortable, old futon. Total of 4 glasses in kitchen. Only 2 fire pit chairs for 3 apartments. 2 ground floor windows did not lock. This property is grossly overpriced.
Excellent 10.0
Pros: Loved the personal touches like free cookies and coffee. The warm bed and breakfast feel without feeling obligated to talk to other people. The guest books in the room where people tell their amazing love stories (and it went back to 1994- that’s so cool!). We felt totally comfortable here. And the place is beautiful.
Cons: Only thing I could say is that it would have been nice to have a mini fridge in the room.
Excellent 10.0
Pros: Stayed in a beautifully maintained cottage, although no views. Great rate/value obtained by last minute booking in off-season, but that was perfect for our plans. Large, comfortable rooms and well-maintained, very cozy.
Harbor House Inn - Grand Haven
Rated #1
9.1
Excellent 9.1
Based on 550 reviews
Details
Reviews
C$ 341

Cleanliness
9.8
Comfort
9.6
Facilities
10.0
Location
9.3
Overall
10.0
Overall 9.4 Excellent
Based on 31 reviews
Cleanliness
9.8
Comfort
9.6
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Location
9.1
Services
9.7
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: The owners were friendly, down to earth and meticulous with every detail. The home and experience was absolutely wonderful! I highly recommend staying at Port City!
Excellent 9.0
Pros: Breakfast was fantastic. The location is perfect. If you go to the island book the ride with Shepherds and you can walk to the dock from the inn.
Cons: No complaints
Excellent 10.0
Pros: Location was great, breakfast was fantastic, hospitality was exceptional. Hope to return.
Cons: Nothing!
Excellent 10.0
Pros: We have stayed at many bed and breakfasts. All of their antiques are meticulously kept clean. The rooms were immaculate. The bed was extremely comfortable. And we had the room that had the Jacuzzi tub which was very clean and warm.
Excellent 10.0
Pros: The property was amazing! Beautifully decorated, spacious rooms, lovely parlors to sit in and relax, delightful and attentive innkeepers - and the breakfast was jaw-dropping! Different every day (3), great variety, and absolutely delicious! We will be back!!!
Cons: Just that we had to leave before enjoying everything on the property!
Excellent 10.0
Pros: Piano present with singing dogs, super friendly hosts, clean and awesome
Cons: Nothing we didn’t like we shall return
Excellent 10.0
Pros: The home was beautiful! Stunning interiors and decor, and beautiful Victorian finishes. The room was comfortable, clean, and breakfast was great. Barbara and Fred were very hospitable, and their two little dogs were so adorable!
Port City Victorian Inn - Muskegon
Rated #2
9.4
Excellent 9.4
Based on 31 reviews
Details
Reviews
C$ 294

Cleanliness
8.8
Comfort
8.8
Facilities
9.1
Location
9.1
Overall
8.8
Overall 8.5 Excellent
Based on 762 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.1
Location
9.1
Overall
8.8
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.5
Staff
9.1
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
8.5
Overall
8.6
Cleanliness
8.8
Comfort
8.9
Location
9.2
Services
8.6
Staff
9.2
Cleanliness
8.3
Comfort
8.4
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
9.0
Comfort
8.5
Location
9.2
Services
8.6
Staff
9.1

Excellent 9.0
Pros: There wasn’t any breakfast offered. In the gift shop they had some prepackaged items.
Cons: COVID has changed things. It can’t be helped.
Excellent 10.0
Pros: Everything
Cons: Nothing
Okay 4.0
Pros: The view, the staff, and the view. Also the outside of the building was neat and the boats.
Cons: The rooms, the shower, how dark it was when you entered the hotel, didn’t have a welcoming vibe, inside was just outdated, and “gift shop”.
Excellent 8.0
Pros: Nice layout and building.
Cons: A lot of spiders.
Excellent 10.0
Pros: The location on the marina was beautiful. We had a room on the top floor, and it had nice, high ceilings. We enjoyed that you could open the large sliding glass doors.
Good 7.0
Pros: The location and the beautyof the hotels
Cons: Lounge was closed. Outdoor cabanas were gone. Coffee in lobby in the morning was empty.
Good 7.0
Pros: No breakfast
Excellent 10.0
Pros: This place was so comfortable and we enjoyed staying here. We left a hotel that smelled horribly of cigarette smoke to come here. It was literally a breath of fresh air! No smell of cigarette smoke at all! They obviously enforce the no smoking policy unlike our previous hotel. The facility was very clean! Our kids loved the pools. The have both an indoor and outdoor pool, and 2 hot tubs. They had coin laundry machines and dryers which was much needed after a couple of days at the beach. They had a little arcade which was a little steep on the prices, but the kids really enjoyed it. You could walk down to the pier and watch the sunset. There was tons of outdoor sitting furniture and places to lounge by the outdoor pool. The lake view was beautiful. They have sliding windows that open up so that you can get fresh air in the room. We didn't open ours very often because there was a couple of huge spiders hanging out right on the other side of the window, but nevertheless it was a beautiful view. There were lots of places in common areas to lounge and hang out comfortably as a family. Their cafe has not opened back up after closing for the pandemic so there was no breakfast, however they have a nice shop that is open 24 hours a day with breakfast options. My kids enjoyed the Jimmy Dean's breakfast sandwiches. The ladies at the front desk were so nice with every encounter. They were all very positive and kind. Overall it was so nice and comfortable. We loved our stay and will go back! I'm so happy we left our previous hotel to come here. This place literally saved our vacation!! For that I am very thankful!!!😁
Cons: I have no complaints!
Excellent 10.0
Pros: Room with a view!!!❤
Cons: The indoor pool was full of people and hot tub had foam which indicates that it was dirty from lotions, shampoos, and deodorant from people not showering before entering hot tub.
Excellent 10.0
Pros: THe room was very nice and clean.
Cons: No food service yet due to covid.
Excellent 10.0
Pros: The staff was SO kind. friendly and helpful!
Cons: The noise in room 901 from above all night long, thumping& banging. Elevator? Wind? AC? All night construction? Moving furniture? At 1 AM I called front desk. He came up, checked it out. Heard nothing. He called me back. Noise continued next day. ???
Excellent 9.0
Pros: This was my first visit to Muskegon for a one night stay. The room was spacious and clean; the bed was comfortable. The hotel Staff was very friendly and helpful (front desk). The WiFi was easy and fast to use. There was ample parking and it was free.
Excellent 10.0
Pros: Loved the layout of the place
Cons: I don't have any bad things to say about this place.
Mediocre 2.0
Pros: A great place
Cons: The fact that I could not sleep,loud music next door....Never happened before ,we¿ve stayed many times in the hotel.
Excellent 8.0
Pros: It was clean and close to where we needed to be. The staff was friendly.
Cons: There was not any breakfast available. Being so close to downtown, we had some noisy people hanging around outside.
Excellent 10.0
Pros: The staff were very kind and thoughtful. We went there for our anniversary and enjoyed every moment. Perhaps the next visit will include their dining room....
Excellent 10.0
Pros: Clean and comfort
Excellent 10.0
Pros: Everything was great!
Excellent 10.0
Pros: What was not to like! The views of the water were amazing, the room was large and comfortable! Everyone that I spoke to was kind and courteous and the house keeping staff was amazing
Cons: Less covid. Other than that, nothing.
Excellent 8.0
Pros: On the water
Cons: No balcony for a suite room and no food option whatsoever for room service due to coronavirus
Excellent 8.0
Pros: Location
Cons: The air conditioner was very loud
Mediocre 3.0
Pros: The view.
Cons: For the rating a the price the rooms need a facelift. The desk in the room that has the only Ian charging was broken and hanging off the front of the desk. The linens for the beds did not fit and the comforter was as flat as the sheet.
Good 6.0
Pros: View was amazing! Rooms were huge!
Cons: There was smells of marijuana and cigarette smoke everywhere. The room was not up to par as far as maintenance and cleanliness. There were no screens on the wider to the balcony so bugs got in and you could not keep it open.
Poor 1.0
Pros: My son really liked the carb heavy breakfast. He thought it was delicious.
Cons: The room was too small for three people. It did not look like the pictures at all. I had to get a roll away for an extra cost (They put all three of us in a king) and there was no room to walk. The staff knew I was unhappy and didn't try to help at all.
Excellent 10.0
Pros: The location was excellent.We liked having a refrigerator, coffee maker, and a microwave.
Cons: Another bedside table would have been appreciated. The comforter on the bed only came halfway up the bed.
Poor 1.0
Pros: It looked nice and clean
Cons: The hotel employees seemed nice. The maintenance guy was awesome he did the best he could to make us comfortable. the general managers personality was fake and she wasn't much help.
Good 6.0
Pros: The pool and the bar
Cons: The spa had harsh chemicals in it tha were irritating to my skin and eyes
Excellent 8.5
Good 7.0
Pros: Staff was wonderful
Cons: Room layout was weird. Lots of cabinets but the floor space was limited. It worked out okay but a room with a single queen bed for nearly --- a night is high.
Okay 5.0
Pros: On the whole, for the money, the hotel was average at best. For the money, close to ------ dollars, looking at a parking lot its not my idea of money well spent.
Excellent 8.5
Good 6.0
Pros: Location
Cons: Room and balcony cleanliness Alarm clock broken Stains on lamp shades Bugs on floor Wall paper peeling off Bed sheets not consistently changed
Okay 5.0
Pros: Location.
Cons: Incorrect room, no water or use of the toilet due to a scheduled maintenance repair that took over 8 hours.
Mediocre 2.0
Pros: location
Cons: way over stated
Okay 5.0
Pros: Next to great restaurant with awesome view and innovative food.
Cons: Left for business meeting before 9 and when I returned to my room at 330 it had not been serviced (unmade bed wet towels in tub no new coffee packs). When staff banged on the door at four and barked ya want service today, I declined. I was on the phone.
Okay 5.0
Pros: Location
Cons: Heat did not work in room set thermostat to 85 after two hours room temp was 64
Okay 4.0
Cons: The room size, food wasnt the best and the bartender was a little rude, hot tubs were cold and had black bubbles, the wait for the elevator was crazy. Its a nice hotel just has some quirks. I was not impressed though and probably wont be going back.
Excellent 8.6
Pros: Nice place, great restaurant. Kayak bike and boat rentals for a reasonable price.
Cons: Cost
Shoreline Inn and Conference C Ascend Hotel Collection - Muskegon
Rated #3
8.5
Excellent 8.5
Based on 762 reviews
Details
Reviews
C$ 273

Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.9
Overall
9.3
Overall 8.4 Excellent
Based on 223 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.9
Overall
9.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.2
Comfort
8.1
Location
8.4
Services
8.0
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.7
Location
9.1
Services
8.5
Staff
9.4
Cleanliness
9.7
Comfort
9.7
Location
9.7
Services
9.7
Staff
8.8
Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
8.9
Staff
9.4
Cleanliness
9.9
Comfort
9.5
Location
9.6
Services
9.3
Staff
9.7

Poor 1.0
Pros: Swimming pool
Cons: You over charged me.you ripped people off when you over charged for your drinks and snacks.the worst was when you didn't clean the rooms if anything this is the time to be over cleanly and you were not cleanly.you should be ashamed of yourselves for being dirty and overcharging your guest. Sincerely very dissatisfied customer.
Excellent 8.0
Pros: cleanliness, decent price, good location
Cons: need more variety in breakfast items & how to operate ac temperature
Excellent 10.0
Pros: From the time we check in until we left it was great service
Cons: there was nothing I didn't like even the man cleaning the front office he even got me some cream for my coffee he really went out of his way
Excellent 10.0
Pros: Clean, & nice staff
Cons: Pool down
Excellent 8.0
Pros: Very Clean
Cons: Road Noise
Excellent 8.0
Pros: Great
Cons: The pool was closed and didn’t mention on the website
Excellent 10.0
Pros: Cozy room. Two chairs in the room. Couple of room problems that the staff took care of right away.
Excellent 9.0
Pros: Location was great. Lots of restaurants and shopping nearby.
Cons: While most hotels were back to their normal breakfast routines at the time of our stay, this hotel still had the grab and go sack routine. Not a fan of that.
Excellent 8.0
Pros: King size bed
Cons: Nope
Good 6.0
Pros: Easy checking process
Cons: Hot water was not that hot. Room is compact.
Excellent 10.0
Pros: Professionalism of staff and cleanliness of hotel and room
Excellent 10.0
Pros: Very Clean
Cons: Everything was very nice, no complaints.
Excellent 10.0
Pros: The staff was amazing and very helpful and pleasant. The room was very clean and comfortable. I was very pleased over-all!
Excellent 8.0
Cons: The fact I didn¿t know the pool was closed until I arrived if I had known before I wouldn¿t have wasted my money
Excellent 10.0
Pros: Within walking distance to a mall, food and other shopping. Only 10 minutes away from the hospital I was there for.
Excellent 10.0
Pros: The room and hotel was fantastic for the price paid. The AGM working the desk was very friendly and welcoming.
Cons: Shower would not drain- let front desk know and they said they would inform housekeeping.
Excellent 10.0
Pros: Clean, friendly, comfortable. Staff helpful and maintained safe practices such as hand washing.
Cons: No.
Mediocre 2.0
Pros: on this stay nothing room was not clean like use to be hallway smelled of marijuanna called with confirmation asked if we need deposit was told no than i had to go back out in blissard to get money on card to get room i already paid for now still havent p
Cons: everything and i stayed here numerious times never this bad
Good 7.0
Pros: Good hotel
Cons: Good hotel
Good 7.0
Pros: Very Comfortable
Cons: Curtains don't close...like what?? Suspicious Stains on comforter.
Excellent 10.0
Pros: Very clean
Cons: Cure COVID
Mediocre 2.0
Pros:  
Mediocre 3.0
Pros: Price
Cons: Very uncomfortable and tiny beds.. temperature control was broken.
Good 7.0
Pros: All the staff encountered were professionals and personable. Even with a ghost staff, the facilities were clean.
Cons: The staff had resorted to using their own money to furnish a few breakfast snacks for the guest, due to corporate unwinding and back logged deliveries. Most guests were not treated to AM snacks, because when gone, just gone!
Good 7.0
Pros: Honestly, the staff was superb. Although I only had interactions with 2 different people at the desk (Checkin and Checkout) they were very courteous and pleasant.
Cons: I think hotel pillows in general are terrible. It did seem to take quite a while for the whirlpool to fill, which the checkin clerk informed me off upon my arrival.
Okay 4.0
Pros: Cleaning was above average. Room was handicapped accessible and  should have reserved that room for persons who are dependent on a wheelchair or a cane.
Cons: Staff member  has been caught lying three times since March 6, 2017 until our recent stay on May 7, 2017. Cut the bullcrap and just give me the information straight-up regarding incidentals, pool & hot tub, signage, Internet. Very flaky.
Good 6.0
Pros: Comfortable beds
Cons: Not hot tub and no pool AGAIN.
Okay 4.0
Pros: Water with lemon offered, computers
Cons: Everything from checkout to leaving. Not what expected for a Marriott.
Excellent 8.0
Pros: Staff was friendly and hotel was clean. Breakfast was nice with a good variety
Cons: Bathtub was extremely small.
Fairfield Inn & Suites by Marriott Muskegon Norton Shores - Muskegon
Rated #4
8.4
Excellent 8.4
Based on 223 reviews
Details
Reviews
C$ 244

Cleanliness
8.6
Comfort
8.4
Facilities
9.6
Location
8.6
Overall
8.6
Overall 8.2 Excellent
Based on 174 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
9.6
Location
8.6
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
8.0
Staff
8.0
Cleanliness
6.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.4
Comfort
8.1
Location
8.3
Services
8.1
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
10.0
Facilities
9.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.7
Staff
9.2
Cleanliness
9.3
Comfort
8.4
Location
9.1
Services
8.9
Staff
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
8.4
Comfort
7.9
Location
8.6
Services
8.4
Staff
8.2

Good 7.0
Pros: The room itself was a nice size, bigger than most. It was quiet and clean.
Cons: The staff could pay closer attention to requests. I needed sheets and a pillow for the pull-out couch, and I was brought five pillowcases and something that looked like a curtain. When I asked again, the staff apologized and got me what I asked for. I also asked for a receipt and wasn't given one, blaming it on Booking (although all of the other hotels provided one).
Okay 5.0
Pros: Room looked nice and updated.
Cons: Hotel was right by expressway and no ear plugs in the room so I got some from the front desk. I dropped something by my nightstand and when I retrieved it, there was dirt/garbage on the floor between the nightstand and the beds. Also, something sticky on the floor between the beds which was gross. The pillows smelled musty. No full, hot breakfast because of covid.
Okay 5.0
Pros: The staff was welcoming and friendly, the room was clean, and the pool was nice.
Cons: The shower in our room had no pressure and seemed to have only hot water, that when turned up was scalding hot. The room was stuffy. We were on the 4th floor and one of the elevators went down halfway through our stay.
Excellent 9.0
Cons: No ventilation in the bathroom and the step out of the tub/shower was deep
Excellent 8.0
Pros: The location was close to many stores if you need anything. The hotel itself was nice.
Cons: A few issues with room and it was located by laundry room.
Good 6.0
Cons: I booked a 2 bed room when i ordered my room and i ended up qith a single bed. It would of been alright if i was by myself or my significant other but i was on a buisness trip
Excellent 10.0
Pros: Our room was perfect! So spacious and clean
Cons: Nothing. Our room to the staff was great!
Excellent 10.0
Pros: staff was very friendly and helpful. Even though the breakfast buffet is no longer available, there were plenty of packaged items and fruit for guests.
Okay 4.0
Cons: Our room smelled horrible. Not clean at all. Worst experience at this location ever.
Excellent 10.0
Pros: Appealing lobby with a nice area to meet with friends
Cons: I could not get my Hilton honor points
Excellent 10.0
Cons: The hot tub could have been cleaner
Excellent 10.0
Pros: The room was fantastic. Clean, warm, perfect. Just what we needed after a day of traveling. The night person was welcoming, quick to help, offer suggestions and very pleasant.
Cons: The lobby was a little small. But it's not a deterrent to staying.
Good 6.4
Good 6.0
Cons: Beds not very comfortable
Excellent 8.8
Pros: Complementary breakfast was excellent. Front staff was fantastic. We had stayed there during the beginning of our vacation and found it to our liking so much that we stayed there at the end.
Cons: Elevator seemed very slow.
Excellent 9.7
Pros: Room was clean and comfortable. Their complimentary breakfast was excellent. The front desk staff was friendly and helpful.
Cons: In a high shopping area and was hidden behind a shopping center.
Good 6.0
Pros: It was clean and comfortable. Lots of choices for breakfast but all high carb.
Cons: There was nothing special about the hotel that warranted the inflated price. We had planned to use the hot tub but it wasn't working.
Good 6.0
Pros: There was a free continental breakfast, a coffee bar 24/7, and cookies. The location was near many businesses.
Cons: Our air conditioning in the room did not work and staff was unable to fix it. (The temperature for our two day stay was about 90 degrees.) The paint around the pool was peeling and stuck to my 6 year old and 7 year old as they swam.
Good 6.0
Cons: Rooms were small, hot tub not hot, it did have a complimentary breakfast but I recommend not making eggs and potatoes with all of the extra stuff in them (green peppers, onions) some people do not like that. Overall and average stay nothing extrodinary!
Okay 5.0
Pros: The location was great for our activities.
Cons: 1. We reserved 2 queen beds and only got 1, causing my son to have to sleep on the floor. 2.They only had 1 person staffing the hotel while it was a full house, causing a long wait for check in or getting assistance.
Excellent 10.0
Pros: They had a very nice complimentary breakfast. Lots of foods to choose from. Also the layout of the bathroom was exquisite. It felt very luxurious.
Cons: Even though my stay was only for two nights, I would of liked if someone came in after the first night to change out the towels. Due to a spill we were kind of short on them.
Good 7.0
Pros: First room had appliance issue, particularly fixed by maintenances When the microwave did not work the evening front desk switched me to another room and was bigger at no charge . We were happy with that room.
Cons: The bed was not that confortable.
Excellent 10.0
Pros: Room was clean. Food was adequate for breakfast but nothing special. Comfortable stay. Quiet location.
Excellent 8.3
Pros: Clean and professional. Bathrooms are spacious.
Cons: Breakfast bar ran out of oatmeal.
Hampton Inn Muskegon - Muskegon
Rated #5
8.2
Excellent 8.2
Based on 174 reviews
Details
Reviews
C$ 165

Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
7.8
Staff
8.6
Overall 7.9 Good
Based on 457 reviews
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
7.8
Staff
8.6
Cleanliness
8.0
Comfort
8.1
Location
8.6
Services
7.6
Staff
8.4
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
7.9
Staff
8.6
Cleanliness
8.0
Comfort
8.2
Location
7.8
Services
7.8
Staff
8.7
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.5
Staff
9.3
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
7.5
Staff
8.7

Excellent 10.0
Pros: I thought it was great. The room was very nice and it was quiet. Staff was wonderful. I would stay here again!
Cons: The only thing was that i thought it was a little pricey.
Excellent 8.0
Pros: Had single story, individual room that was private and quiet.
Cons: The hot tub should have been cleaner, we bought cleaner to clean it our selves.
Good 7.0
Pros: We liked being on the ground level. The clerk brought the rollaway bed very promptly. We enjoyed the grassy field just behind our room.
Cons: The room was really small.
Good 6.0
Pros: Nice place, nice location, pool looked like it needed a little love, no housekeeping while you are staying there. Didn’t even check the breakfast because it was only out till 9.
Excellent 8.0
Pros: I love that the location was right in Grand Haven. We had an issue with a mess of melted ice cream in our freezer and once I notified them they promptly took care of it and swapped out the fridge with a nice clean one.
Cons: In the informational binder for the room (located in the room)it says a full complimentary hot breakfast and it was far from that. Just some prepackaged subpar muffins, bagels with no cream cheese, and a few bananas. Disappointing
Mediocre 2.0
Pros: The location
Cons: If you used Booking.com they put you in a seperate building in the back of the property that looked like an old Red Roof Inn. Room was dark, dingy and damp. Management was very uncooperative in refunding the 2nd night. They do not like Booking.com!!! We have used Booking.com many times with no problem ever until now. The lobby and lounge/breakfast area were very stark and off limits. For over $200 per night we expected much more.
Good 7.0
Cons: The beds are very small They did not have washing and drying The breakfast was pretty bad they could have more variety
Okay 4.0
Cons: AC making lot of sound Acute chlorine smell
Good 7.0
Pros: Interaction with staff
Cons: Smell of linens. Door secure was broken. Water on floor of bathroom upon arrival.
Okay 4.0
Pros: Location and price. Was clean.
Cons: They put you in the annex. Low maintenance of rooms
Okay 5.0
Pros: Good location, nicely renovated, friendly girl at check-in
Cons: Rooms in the motel-style section are not the best.You can hear everything from other rooms.The AC unit is extremely loud. The toilet was dirty. Pee stains on the outside. I showed a picture at checkout and I wasn't offered any compensation
Mediocre 3.0
Pros: Location.
Cons: The room I paid for was a Queen bed(one). I was given two double beds for me and my husband. When I brought this to the attention of the staff, I was told the beds were queen and I couldn't have an upgrade because of the price difference.
Good 6.0
Pros: I like how close it was to Lake Michigan.
Cons: I didn’t like how detached we were from the rest of the hotel, the pool wasn’t open because of Covid but it’s understandable. A discount for not being able to swim, have breakfast would have been appreciated.
Excellent 10.0
Pros: Location
Cons: Needs to be updated
Mediocre 3.0
Pros: Nothing! Terrible hotel.
Cons: Place was awful. Front entrance and lobby are receiving. You stay in an older building in the back. It's like an old-fashioned travelodge. Old. Bad carpet. Dirty. Not worth the $--- here. Stay somewhere else!!
Good 6.0
Pros: Clean
Cons: Pool closed, no breakfast, bathroom door wouldn't closed, no trash can in bathroom, i feel it was over priced for lack of amenities and room issues.
Excellent 8.0
Pros: Location to the beach
Cons: Die to the Corona Virus, I was unable to use the amenities (swimming pool and continental breakfast)
Excellent 9.0
Pros: Very surprised with the room. It was very clean, spacious, and comfortable. Everything seemed newer as well. We had a great experience.
Cons: I am not sure if it was because of COVID or not, but they did not come in and clean the room. It didn't bother us, but we weren't expecting it and could have used a fresh towel.
Excellent 10.0
Pros: It was clean and attractive. It was handy (location) and the staff was very friendly.
Cons: It would be nice if it was a little cheaper. There was a small tear in the carpeting by the bed, but it didn't matter.
Excellent 10.0
Pros: The location was perfect for this trip. I also like the quality associated with Best Western and have never been disappointed.
Cons: Nothing "jumps out" at me.
Poor 1.0
Pros: Breakfast
Cons: Not advertised properly. We were given a room in the back building (older style motel) detached from the actual hotel where the pool and breakfast were. If advertised as a motel, we would've never stayed here. Cold walk to/from pool when wet. Ridiculous!
Excellent 8.0
Pros: The hot breakfast with meat instead of just a cold breakfast.
Excellent 10.0
Pros: The manager was kind enough to welcome us and she even gave us an upgrade. The location was ideal for our early morning appointment.
Excellent 10.0
Pros: Cleanliness, comfortable beds, pool, friendly staff
Cons: Nothing
Okay 5.0
Pros: Nothing.
Cons: Pictures are not accurate at all. We were put in a out side motel looking complex that should have been -- a night and not --- a night. Lots of bugs in the room, which is what you would expect for a motel not a $--- hotel.
Excellent 9.0
Pros: Great location. Nice hot breakfast with many choices, good value.
Excellent 9.0
Pros: Very clean room- staff very pleasant- Breakfast was nice, but very crowded-
Cons: ******
Poor 1.0
Pros: Nothing
Cons: This was supposed to be a non-smoking room and hotel. When we walked into our hotel after the wedding we went to, it was clear a whole lot of smoking had occurred in that room. We did not even stay, we just drove home.
Mediocre 3.0
Pros: location
Cons: we were put in an out building away from the actual hotel. so if we wanted to swim or have breakfast we had to drive to the hotel. We were not impressed. We were placed near the stairs and I could hear people all night long. I would not recommend this
Good 6.0
Cons: Dusty, old and outdated.
Okay 4.0
Cons: the rooms are divided between 3 buildings a newer one of 3 stories which was a hotel and then 2 lower buildings which were motel like - I parked in front of door and walked into room the website images feature the new hotel part - not the older motel
Good 7.0
Pros: Decent room and nice pool with a good breakfast buffet.
Cons: Motel style rooms were outdated and bathroom was so so. Not enough room to sit down for breakfast
Good 7.0
Pros: I thought it rated better than 2 1/2 stars for sure. We were in the main building... might have something to do w it.
Cons: No
Good 6.0
Pros: it was clean and comfortable
Cons: the staff was non existent.
Poor 1.0
Cons: Staff , heir everywhere , not good experience
Mediocre 3.0
Cons: Not a tree star hotel!!! Very dusty, pool dirty a lot of chlorine add to the pool!!!
Good 7.0
Pros: The girls at the desk were very kind and understanding. They provided information when asked. Great group.
Cons: The pool area had a really funky smell. Wanted to swim but didn't because of the smell.
Mediocre 3.0
Cons: Front desk staff not friendly at all.
Good 7.0
Pros: Nice pool, good breakfast, friendly staff, rooms were freshly remodeled (rehab of entire hotel was in process).
Cons: Construction crew oflr hotel staff could have better signage about which entrances to use etc. I understand the work was very fluid, but prinitng a quick quick sign or two seems like a good 5 minuses action for improving customer experience.
Okay 5.0
Pros: Our room was recently renovated. Very nice!
Cons: The lobby was being renovated. Very messy. will be nice when it is complete.
Best Western Beacon Inn - Grand Haven
Rated #6
7.9
Good 7.9
Based on 457 reviews
Details
Reviews
C$ 208

Cleanliness
8.0
Comfort
8.0
Facilities
7.8
Location
8.2
Overall
7.6
Overall 7.7 Good
Based on 482 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.8
Location
8.2
Overall
7.6
Cleanliness
7.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
5.0
Cleanliness
7.5
Comfort
7.6
Location
8.2
Services
7.0
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
7.6
Location
8.0
Overall
8.3
Cleanliness
8.3
Comfort
8.4
Location
8.4
Services
7.8
Staff
8.6
Cleanliness
7.9
Comfort
7.7
Facilities
7.0
Location
8.1
Overall
7.0
Cleanliness
8.3
Comfort
8.3
Facilities
10.0
Location
8.2
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.2
Staff
8.8

Excellent 8.0
Pros: The staff was very helpful, the rooms were very clean and the location was great for our purposes. For the price it was an acceptable 4 night stay.
Cons: The handicap accessible rooms had a tub rather than walk-in shower & my handicapped mom needed help to step in. Also mom’s remote did not work the first night although it was quickly fixed in the morning. The first night there was much noise late due to many kids and people talking in the hallways.
Mediocre 2.0
Pros: Breakfast included with room.
Cons: With NO elevator, patrons MUST drag their luggage UP stairs. The desk staff do NOT warn patrons BEFORE their check in is complete. And, with NO exhaust fan in the bathroom, THAT brings its' own set of problems. Unacceptable for the price of the room.
Okay 4.0
Pros: The staff was very friendly, pool was nice and heated, and breakfast was good.
Cons: Very dirty room and refused early check in. Let them know we would be there by 11 and they said that’s fine. Then didn’t allow us to check in till 3 so we had to entertain 2 children for hours around the town.
Good 6.0
Pros: The staff was polite and helpful.
Cons: The hotel is in need of updates. Walls and paint are dirty and marked up, The chairs in the room were also torn up pretty bad.
Okay 5.0
Pros: Convenient to Muskegon ferry and 96
Cons: Unattractive, needs updating, old stained furniture in room, bathtub only ran on shower, fan didn’t work.
Excellent 8.0
Pros: We felt it was older but very clean. Beds and towels and bathroom were very clean. Beds comfortable and plenty of pillows. Passed a ultraviolet light test. A/C worked well, good tv reception. All the staff were super nice and helpful. The family enjoyed the bagels for breakfast. plenty of hot water and enjoyed a long soak in the tub.
Cons: It would have been nice if the hot tub had been working and my daughters said the pool surface was rough and scraped her knee on it.
Excellent 10.0
Pros: Fantastic stay, hotel was very clean. Our room was perfect. Concierge was fabulous, extremely attentive, and a hard worker. Couldn't have asked for a better place to stay!
Excellent 8.0
Pros: It was easy to book and to find since I'm working 10+ hour days and need relaxation and rest.
Okay 5.0
Pros: The hotel did have an Electric Vehicle charging point - but I wasn't in an electric car so it didn't help me. The bed was comfortable and the room was clean but...
Cons: ... the soundproofing was terrible and my stay was spoiled by the party directly above me where young kids were presumably jumping on the beds and shrieking with mom telling therm to stop until way beyond 11 PM.
Good 6.0
Pros:  
Cons:  
Excellent 8.0
Pros: The location is where I needed to be
Good 7.0
Pros: Room was very clean
Cons: Their continental breakfast was weak. Even though they had to deal with the Covid aspect. Need to re-access.
Okay 5.0
Pros: Location
Cons: Police knocked on door...said there was a call and they were checking every room because they didn't know which room
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Good price and very clean. Even better than most 5 star holes we have stayed in.
Cons: To bad they couldn't serve the hot breakfast as advertised on their website.
Excellent 10.0
Excellent 10.0
Pros: Location and service
Excellent 8.0
Pros: Very close to freeways and just a mile down the road from shopping and dining areas
Excellent 10.0
Pros: Decent value for a clean quiet room
Cons: N/A everything was fine
Excellent 10.0
Pros: Friendly staff and great service! Thank you!
Cons: No! I liked everything!
Poor 1.0
Cons: It appeared as though someone had been shot in the room as there was unclean blood splashes still on various items in the room. I was not happy and did not stay.
Okay 5.0
Pros: Nothing
Cons: It smelled weird, the beds were soooo uncomfortable and the morning staff acted annoyed when we took the last couple breakfast bags.
Excellent 10.0
Pros: Room was very clean, staff was polite, helpful.
Cons: The location worried me at first, seemed isolated and far from other things.
Excellent 9.0
Pros: Price
Cons: Could be updated...
Good 7.0
Pros: The price was the best thing, of course. Our local friends told us the hotel used to be booming when the race track was still running across the street. Now they're struggling. I understand it.
Cons: The tile floor in the bathroom was caving in and the shower curtain rail was falling off. It was tough keeping the water in the shower and that probably explains the floor falling apart.
Okay 4.0
Pros: No bed bugs and comfortable enough bed
Cons: Noisy guests, sketchy area
Good 6.0
Cons: Could have updated the bedding
Excellent 9.1
Pros: Pool, breakfast, price, value, online presence, wifi
Cons: Remote entrance security not functioning.
Excellent 8.8
Pros: Nice comfortable room with refrigerator and microwave. The bead was very soft and nice. A overall excellent experience.
Cons: The breakfast buffet was rather poor. Not a very good selection of food.
Good 6.0
Cons: Had to take kids to emergency room at 2am for chemicle burns from the pool
Good 7.4
Pros: I liked the location of the hotel. Close to everything we wanted to do. We came specifically to spend time at muskegon state parks sports complex. Hotel was located only 20 ish mins away. You get what you pay for here. Overall our say was good for us.
Cons: Hotel was under some interior renovations, pool and hot tub area had extremely strong chlorine.
Excellent 8.0
Pros: I brought 3 kids 10 and under to stay at this Baymont. They loved the pool and hot tub, and the location was close to the museum we wanted to visit. We did not try the breakfast. Did I say we loved the pool.
Cons: The sink outside the bathroom was unusual arrangement, and the undersink pipe leaked a little when using. The hotel could use a facelift. Theres no elevator to 2nd floor.
Baymont by Wyndham Muskegon - Muskegon
Rated #7
7.7
Good 7.7
Based on 482 reviews
Details
Reviews
C$ 190

Cleanliness
7.5
Comfort
7.7
Facilities
6.7
Location
8.4
Overall
6.5
Overall 7.4 Good
Based on 892 reviews
Cleanliness
7.5
Comfort
7.7
Facilities
6.7
Location
8.4
Overall
6.5
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
7.3
Comfort
7.5
Location
8.3
Services
7.1
Staff
7.8
Cleanliness
7.0
Comfort
7.5
Facilities
6.5
Location
7.5
Overall
7.0
Cleanliness
7.7
Comfort
7.8
Location
8.4
Services
7.3
Staff
8.0
Cleanliness
7.4
Comfort
7.7
Facilities
6.0
Location
8.5
Overall
4.0
Cleanliness
7.9
Comfort
8.2
Facilities
8.0
Location
8.8
Overall
7.5
Cleanliness
8.3
Comfort
7.8
Location
9.0
Services
7.8
Staff
8.0

Excellent 9.0
Pros: Room was nice, good size.
Cons: Air conditioner didn't seem to stay cool, had on highest setting.
Excellent 8.0
Pros: Breakfast was good. Liked the variety.
Cons: Just order extra milk as the second morning there was no milk available for the cereal.
Excellent 10.0
Pros: We were on the top floor in a king room. There wasn’t an elevator which made it difficult for an elderly couple with a disabled son to get to their room. I helped them with their bags. Not a problem for us but was a problem for them. Pets are allowed but there were good owners the nights we stayed that kept them quiet. Children behaved also. The bed was comfortable and we slept through the night. There is a patio on the outside of the pool area that we were able to sit out in the evening. The staff was friendly and were able to recommend places to eat. Breakfast wasn’t as limited as we were told it would be. They had eggs that could be heated, toast bagels, cereal, fruit, coffee, juice and milk. No waffle machine. Who cares.
Cons: Further away from the beach than we had hoped. After driving around we realized it would be quite a hike on the bikes like we had planned. There are no hotels closer. We were just not familiar with the area to know everything close to the beach is residential.
Excellent 9.0
Pros: Room was clean. Comfortable bed.
Cons: Upper floor was a bit noisy, could hear people walking until late at night.
Excellent 10.0
Pros: The front desk staff was exceptional!
Okay 4.0
Pros: The pool was nice and the location was central.
Cons: Our room was dirty and smelled like urine. The AC unit in the room was broken so they came and fixed it but it didn’t help with how much the room smelt. The bathroom had so much water damage that the door was warped and you couldn’t even close it. The backside of the property had many weird people walking behind so it was kind of sketchy. Definitely not worth they money. (We stayed for 5 days)
Okay 4.0
Pros: The location
Cons: Our sink was really slow to drain. It would fill just washing your hands and take hours to drain. The chair in the room was stained and dirty looking, we wouldn’t even touch it. The front desk clerk when we checked in was awful. Just to hand her my card I had to stretch to hand it to her as she wouldn’t even get up! Then when we got our keys she told us the closest stairs to our room were down by the pool. Uhm no the closest door to the stairs was right off the lobby. So we needlessly walked with our luggage way farther than necessary. Also the drawers in one unit at the end of the bed stayed open. If you closed them the would slide back open. Wouldn’t have been a big deal if it wasn’t right near the end of the bed.
Okay 5.0
Pros: reception stuff
Cons: breakfast (8:30 am no bananas, no cream cheese, poor variety of food ) and not nice lady
Excellent 10.0
Pros: Hotel employee who helped us so much at the front desk
Cons: Rooms could be cleaner but it wasn¿t to bad
Good 7.0
Pros: Price
Cons: Dont count on a continental breakfast
Okay 5.0
Cons: Tv didn¿t work. Drain in sink didn¿t slow. No elevator.
Excellent 8.0
Pros: close to downtown, pool was clean, room was clean, friendly staff
Cons: the continental breakfast was poor - coffee was lukewarm, only had yogurt and juice
Excellent 10.0
Pros: Great
Cons: No
Good 7.0
Pros: Beds were comfy and very clean room
Cons: The bathroom ceiling was coming apart, it needed to be fixed. Also the sink was slow draining.
Okay 5.0
Pros: The room size was decent
Cons: The beds need to be replaced they have been used so much indentations are on the bed.
Excellent 9.0
Pros: Very friendly and personable staff. They were always polite and courteous.
Good 7.0
Pros: I was clean and the check in service was very nice.
Cons: The bed was EXTREMELY SOFT and my wife was very sore in the morning and I had to help her get out of bed. She is very tough and not one to complain, but was extremely sore when she got up. FIX THE BED!!!!!
Poor 1.0
Pros: Room was inexpensive
Cons: This hotel does not enforce their mask rules which is fine for those who feel comfortable but we did not. Husband brought concerns to the staff and was treated rudely. Our room was not cleaned beyond the bed We found the tip from previous guest. We lef
Okay 4.0
Pros: Clean and nice lication
Cons: Room wasn't ready before 4 and heater was minimal
Excellent 10.0
Pros: very quiet and the staff is very efficient and helpful
Cons: no, everything was great.
Excellent 8.0
Pros: Pool open and clean.
Cons: No
Excellent 10.0
Pros: We kept having to continue our stay and they were great about letting us have our same room.
Cons: None of the staff were face masks. I think this is rude and that when dealing with the public should be mandatory. If you work in a setting where you are always with customers it should not be your choice., especially in a state where the governor had
Okay 5.0
Pros: It was a great location. 5 min from the Lake and shops and restaurants.
Cons: I was very disappointed during Covid how dirty our room was when we walked in. I took pictures. Hair under the sink, a tiny hair tie on the carpet, a Doritos crumb too. The sink wasn’t clean. The room was very dusty. I clean for a living. Use a vac
Good 6.8
Okay 4.0
Pros: Proximity to friends that we were visiting in the area.
Cons: Bathroom not swept, even after making a request. Shower did not work properly. Reported the problem, never resolved. No housekeeping services (i.e. empty wastebaskets, fresh towels).
Okay 4.0
Pros: Great location! Close to beach and friendly staff!
Cons: Room seemed a little dirty.
Mediocre 3.0
Pros: I understand because of covid that changes had to take place such as not cleaning the room or places clean towels in the room and not having breakfast or being able to use the pool, but they accounted for none of that in the price!!!
Cons: The front desk staff was also not friendly or helpful and acted like they were being bothered when asked questions. Very rude.
Excellent 9.0
Pros: Good value for the money
Cons: No clock in the room
Excellent 9.0
Pros: I always enjoy the large pool and hot tub. The water was very clean. Hotel employee, the night clerk on when I checked in, was very friendly and helpful.
Cons: The heating and cooling system in the room doesn't have a thermostat where I could easily adjust the temp.
Okay 4.0
Pros: Good location to everything in Grad Haven
Cons: There was a big, wait, huge dead bug on the window sill that has been there for quite a while, as it was quite crispy. The toilet kept leaking water, and running, so that kept me up a good portion of the night. The hot tub was out of order
Poor 1.0
Cons: Does not honor your Website pertaining to pets being allowed
Okay 5.1
Pros: service
Cons: bathroom and carpet
Good 6.2
Pros: Easy to get too. Located close to major department stores , (Walmart & Meijer) and on the main road. Bed was very comfortable and room Had seating (couch) for us besides the desk chair.
Cons: Key stop working on the side door even after switching out key cards. Shower room to small, door has to be closed to sit on the toilet cause the TP is behind the door. Single person sink (counter wise). And most irritating thing of all.... I had to move the tv/fridge/microwave/dresser to flip the switch on the outlet surcharge box (recommended by front desk) cause my popcorn tripped it. 3times! Well popcorn burnt filling the room and eventually the hallway cause I opened the door (lmao) with the stench. Oh and not to forget they had 1 elderly man working the breakfast area that could not keep up leaving people pissed. Poor guy! I will probably go somewhere else next time!
Good 6.0
Pros: The drywall in the bathroom was falling apart and the trim around the door was rotten from moisture. The TV was too small. This is 2017 and larger than a 32 inch would be nice. It was hard to watch! I know this hotel stays busy, therefore some maintenance should be done.
Excellent 9.4
Pros: Great location
Cons: There was no fruit at the breakfast
Baymont by Wyndham Grand Haven - Grand Haven
Rated #8
7.4
Good 7.4
Based on 892 reviews
Details
Reviews
C$ 183

Cleanliness
7.5
Comfort
7.6
Facilities
6.8
Location
8.4
Overall
6.1
Overall 7.3 Good
Based on 501 reviews
Cleanliness
7.5
Comfort
7.6
Facilities
6.8
Location
8.4
Overall
6.1
Cleanliness
6.6
Comfort
8.0
Facilities
8.0
Location
7.3
Overall
5.5
Cleanliness
7.1
Comfort
7.4
Location
8.5
Services
6.8
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
1.9
Comfort
1.9
Facilities
1.9
Location
10.0
Overall
1.9
Cleanliness
7.6
Comfort
7.6
Location
8.4
Services
7.1
Staff
7.9
Cleanliness
8.2
Comfort
7.8
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
7.6
Comfort
7.7
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
7.4
Comfort
7.5
Location
8.5
Services
6.9
Staff
8.3

Okay 4.8
Okay 5.0
Pros: The location and that we could bring our pets
Cons: The room itself was not good abd for the price we paid it did not meet expectations. It smells awful and many things in the room did not work.
Okay 4.0
Pros: Short ride to our destination
Cons: Very run down. Stairs looked like they were ready to fall down. Room was kinda stinky. Also no breakfast in the morning
Mediocre 2.0
Pros: Bed and pillows, not too far from downtown.
Cons: Not clean at all, broken microwave, cigarette can outside door., unfriendly staff, no breakfast.
Good 7.0
Cons: Need indoor lobby to sit and connect to WiFi for my job
Good 7.0
Pros: It was wonderful to have a door to the outside with lots of fresh air. Definitely a plus that provided peace of mind during the pandemic.
Good 7.0
Pros: Honest people. They call me that I left my wallet at the room. Thank you so much.
Poor 1.9
Mediocre 3.0
Pros: The location was good
Cons: the room smell of cigarette smoke and there was a burn in the mattress. The rug looked like it hasn't been cleaned in months.
Poor 1.0
Pros: Nothing
Cons: No breakfast served. Rude staff got mad because we locked ourselves out if our room and needed to get another key. Bad customer service. Never stay here again
Excellent 9.0
Pros: I really like that the rooms are set up like a motel with the doors leading outside and not into a hallway. I also enjoyed the staff. They were all VERY friendly.
Cons: There should have been more towels in the rooms
Mediocre 2.8
Okay 4.0
Cons: The room smelled like smoke, and the rooms were tired. There is not even temperature control for the old heating/cooling units.
Excellent 9.0
Pros: location
Cons: breakfast was not as advertised no junice
Okay 5.0
Pros: It was convenient to where we needed to be in the morning. It was clean.
Cons: It was very dark and dated. The breakfast left a LOT to be desired. Looks like owner/manager lives in room behind the front desk. Kind of creepy.
Mediocre 3.0
Pros: The location was perfect, central to everything, and the staff was polite and friendly.
Cons: This is NOT a hotel, it’s a 2 story motel. There is absolutely no sound proofing so we heard every single car that drove by all night long, as well as our “neighbors” who stayed up all night talking. Bed was very hard, pillows small. No
Okay 5.0
Pros: Price
Cons: The bed was so hard I could not sleep on it and left for home in the middle of the night. Sorry.
Excellent 10.0
Pros: Clean, had all necessary amenities, quiet.
Good 7.0
Pros: Easy to find, centrally located and had a very nice breakfast.
Cons: No decaffinated coffee but the tea was ok.
Excellent 9.0
Pros: Clean room, free Internet, Free breakfast.
Cons: No coffee maker in the room.
Excellent 8.0
Cons: The room seemed clean but my child's feet were black after walking on the floor.
Excellent 9.0
Pros: The location was about 30 minutes from our destination to Michigan Adventures and 5 minutes from Lake Michigan!
Excellent 9.0
Pros: Great location, nice simple room, close to everything.
Cons: Needs a bar, but there's a liquor store across the street.
Excellent 8.0
Pros: The location is so easy to get to.
Cons: No
Excellent 10.0
Pros: Very clean Very friendly
Excellent 9.0
Pros: Location to my activities.
Mediocre 3.0
Pros: Location
Cons: Over priced, noisy, moldy showers, warped shower door, horrible air conditioning unit. Pitiful option. Would not recommend
Good 6.0
Cons: No coffee pot in room.
Okay 4.0
Pros: Location
Cons: Tub faucet leaked...drip...drip...drip, sink clogged which was the same as last time I stayed there and filled out a survey informing them the sink clogged, WiFi was not protected so I can’t use it, breakfast room doesn’t open till 7.
Good 6.0
Pros: Met our needs.
Cons: No
Mediocre 3.0
Pros: Location. It was quiet and convenient.
Cons: Not very clean, very outdated and not well taken care of. We just needed a place to crash so it was ok for that for a night. Didn't sleep under the sheets or take a shower there.
Okay 5.0
Pros: It was pet friendly.
Cons: The location (across from a number of fast food restaurants on a busy road), was not great.
Good 7.0
Pros: great location to beach
Cons: no elevator and shower issues
Good 7.0
Pros: Location
Cons: No
Okay 5.0
Cons: Toilet and sink backed up, faucets leaking all night.
Good 7.0
Pros: Perfect location. Clean. Friendly check in.
Okay 5.0
Pros: The staff were really nice and the location was great. The room was nice. It had free parking , free internet , a mini fridge and microwave . It is right on the main highway next to food places .lol. They do serve a free continental breakfast to.
Cons: The only thing that was bad was blood on a pillow and on a blanket. It looked like someone had a bad nosebleed. I black lite the room. All was good but the sheets should have been washed. Pillowcases were clean . But it was a two star.
Good 7.0
Pros: The house keepers
Cons: No
Good 7.0
Pros: Location and the guy working behind the desk was very nice.
Cons: It wasn't dirty with litter but was just dirty. The walls were dirty, the tub was dirty, the carpet was sticky. The bed was extremely squeaky. But the linens were clean and the breakfast was good.
Okay 4.0
Pros: Location and staff was friendly.
Cons: Room was not cleaned during our 2 day stay, no fresh towels and no ice available the second day. People talking until 3 am outside the hotel and phone did not work to dial front desk.
Good 6.0
Pros: The price of the room and the staff was good. Ofcourse, it was one man handling everything.
Cons: It is a motel like hotel.
Excellent 8.2
Pros: Sheets smelt like bleach, and very clean for age of hotel. Second stay and I'll stay again
Good 6.5
Pros: The distance to the boat launch was not bad and the a c worked good
Cons: The room seemed dated bedding was old and thin the sink drain did not work had to take the center plunger out to get it to drain and that was nasty and the carpet seemed very stained and dirty this room was not worth 175.00
Excellent 9.1
Pros: Good-Clean Friendly and waffles and orange juice and good coffee
Excellent 8.0
Pros: Service and cleanliness. Central to the areas attractions.
Cons: Nothing
Excellent 9.0
Pros: Great value for the money. Staff was courteous and helpful, the room served our needs perfectly. And 2 queens versus 2 full size beds is always a plus!
Cons: Breakfast buffet could use a little protein but otherwise fine.
Rodeway Inn - Grand Haven
Rated #9
7.3
Good 7.3
Based on 501 reviews
Details
Reviews
C$ 122

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 10.0 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 10.0
Pros: Very clean. The folks at Captain's Cottages were very attentive, and made sure we had anything we needed. My wife and I enjoyed the Aftdeck Suite and had a great time for our first trip. Great location
Captain's Cottage Suites - Muskegon
Rated #10
10.0
Excellent 10.0
Based on 1 reviews
Details
Reviews
C$ 380

Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Overall 8.8 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0

Excellent 8.8
Pros: This is a very tastefully and artistically renovated older home, with some older home quirks. The overall decor is wonderful, and Nicole has done very well to elevate and make do with a somewhat challenging layout for this kind of business. She is a fantastic hostess, very caring and considerate of her guests, and her dog, Harley, is quite sweet. Breakfast was superb.
Cons: The only real drawback of the place, which is excellently well situated near Grand Haven, is that it is on the main drag in Spring Lake. If you are a light sleeper, try to get a room at the back of the house. Also, Harley is very much a part of the business, which was just wonderful for us because we are dog people, but might not work as well for others.
Boyden House Inn B&B - Grand Haven
Rated #11
8.8
Excellent 8.8
Based on 1 reviews
Details
Reviews
C$ 209

Cleanliness
7.4
Comfort
7.4
Facilities
8.5
Location
7.4
Overall
8.0
Overall 6.9 Good
Based on 111 reviews
Cleanliness
7.4
Comfort
7.4
Facilities
8.5
Location
7.4
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.9
Comfort
7.1
Location
6.9
Services
6.5
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.3
Comfort
7.3
Location
7.5
Services
7.0
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
7.6
Comfort
7.5
Facilities
9.0
Location
7.6
Overall
8.0
Cleanliness
7.9
Comfort
7.5
Location
8.8
Services
8.3
Staff
9.6

Good 6.0
Pros: Staff was friendly. Bed was clean & thats what mattered most.
Cons: Rooms need updated. Floors were tacky, like a sticky dirty & chair outdated & dirty.
Okay 4.0
Pros: Comfy bed and great pressure in the shower.
Cons: Our room had wet carpet all the way to the bed from the air conditioner. The furniture was moved all around the room and there was an industrial size fan that was blowing in the room. I went to the desk to make her aware and she stated that was the only room left and they were aware but we had reservations the night before and people were walking in and getting rooms after I checked in.
Excellent 10.0
Pros: Nathalie and Terra were both amazing in accommodating my Family and I on our family trip to Michigan Adventures!! We had made a mistake in the booking process but were guided and helped through it. They fixed all the issues and had a room for us clean, sanitized and ready for use within a hour. I’m definitely coming back again in the near future. Thank you to all the Roadway staff
Excellent 10.0
Pros: The staff, front desk, was very accomodating
Poor 1.0
Pros: Room was quiet at night. Front desk lady was friendly.
Cons: Room smelled of mildew. The bedding looked dirty and was stained badly. Carpet and furniture were really dirty. The worst hotel room I ever stayed in, especially for the price.
Mediocre 3.0
Cons: The vibes i say bugs and would love a refund
Poor 1.0
Pros: The staff was nice.
Cons: This is a very low rate Motel. It was gross to me.
Mediocre 3.0
Pros: Nothing at alll
Cons: Outlet covers hanging. Lobby and office smells of marijuana !
Mediocre 2.0
Pros: The linens seemed clean.
Cons: The property needs a renovation. The room I was in had a drywall repair on the ceiling that was old and never finished. Furniture was stained. I could hear the traffic through the closed windows. This was the better room...away from the ice maker. It was a "pet friendly" room that smelled like cat urine.
Excellent 10.0
Pros: The staff is GREAT!!
Excellent 10.0
Pros: The 2 women who work the front desk are exceptional.
Cons: I thought the property was a C-.
Excellent 10.0
Pros: The staff were very polite.
Cons: The housekeeping cut corners on cleaning. (The rooms had a funcky oder to them).
Excellent 9.0
Pros: It was comfortable and clean enough
Cons: Kinda pricey but it is summer!?! The location isn’t awe-inspiring
Poor 1.0
Pros: The bed was ok.
Cons: The entire property looked tired and worn. It did not live up to the expectations of a motel with the Rodeway Inn brand. The continental breakfast was supposed to be danish and coffee, but was not out by 7am. Our TV did not work. Window screens wrong si
Good 7.0
Pros: As advertised - budget. Did not have high expectations.
Cons: It's older and a bit run down. Clean enough but shabby.
Excellent 8.0
Pros: The staff was super nice and the bed was big, clean and comfortable. The room darkening curtains worked so good I over slept!
Cons: There were some kids having a party down the hall and it stunk like weed. I was also asked if I would purchase alcohol for them since they were minors. But for the price it wasn't bad. Old and worn but clean and friendly.
Excellent 10.0
Pros: The manager was very friendly and accommodating.
Cons: No.
Mediocre 2.0
Pros: The restaurant next door was pretty good.
Cons: There was no fire alarm, the fan in the bathroom was falling down. The furniture was dirty.
Excellent 10.0
Pros: The manager living on premises made you feel like you were coming home
Good 6.0
Pros: Quiet area. Convenient close to where we wanted to go.
Cons: Would have liked a breakfast. Was kind of disappointed that not even like s ok nothing small like muffins, or doughnuts were offered. Coffee was good. But I paid a typical price for a motel with a free breakfast and no breakfast here.
Good 6.0
Pros: Best rate in the area for the date I chose. Close access to the expressway.
Cons: Wish there was a free breakfast and a pool.
Poor 1.0
Pros: Pet friendly
Cons: Hotel was very dirty and run down. Smelly room, sticky and wet nightstands, dirty carpet, and not well kept. Was only given half a roll of toilet paper. TV didn't work properly. While checking in, another guest left because of how dirty his room was.
Excellent 10.0
Pros: It's my second stay there. The staff are awesome. It's an older site and is frayed at the edges. Would have love in room coffee maker and coffee but otherwise this is definitely a hotel I will use again
Cons: It's really confusing due to the weird intersection of roads leading to the hotel. Put in room coffee makers please.
Excellent 10.0
Pros: The front desk was very friendly and helpful. The beds and pillows were great and the shower head was updated and had good pressure.
Cons: It was a tiny bit off the beaten path and I wouldn't have found it by just driving by.
Good 6.0
Pros: The location was right in the middle of everything we wanted to do
Cons: While the location was in the middle of everything nothing was 1 - 2 minutes away
Mediocre 2.0
Pros: There was a restaurant next door
Cons: There was a woman selling decorative pillows in the upstairs hallway. It was dark and dingy. They gave us 1 bed in each room instead of the requested 2 queen beds. The price was absolutely absurd and incongruous for the accommodations
Okay 5.0
Pros: It was kinda run down
Mediocre 2.0
Pros: Price
Cons: Employees always outside smoking and no one at the front desk most of th time. Many people congregate in the back drinking beer and smoking with staff. M
Excellent 9.0
Pros: We booked a king but staff saw we had 2 dogs so they upgraded us up to 2 queens, same price. Sleeping mattress were wonderful, best experience for me in a year. We use a king size tempurpedic at home and this experience was very close to it.
Cons: Location was maybe a little so-so.
Excellent 9.0
Pros: The room was clean and ready when I arrived. The staff was very friendly.
Cons: No.
Good 7.0
Pros: Clean, comfortable room. Microwave and fridge included. Had a charging station which was very welcome for charging our phones. Room was very quiet. Bathroom was clean and had everything needed. Friendly, helpful staff.
Cons: Fridge in the room was very loud. Since we travel with our own, we just unplugged theirs and plugged ours in.
Good 7.0
Pros: clean rooms at decent price. Had microwave and Fridge
Good 6.5
Pros: Friendly staff, clean facilities (were the carpets just cleaned, as they seemed damp?), reasonably convenient location.
Cons: Expensive. We have stayed in much larger cities in a suite with a full kitchen and excellent buffet breakfast, pool, and exercise facility for less money. We had questions regarding our bill as we left and there was a "sub" from another hotel at the desk who could not answer any questions.
Mediocre 3.0
Pros: Price.
Cons: Transients from the highway. Picnic table for smoking attracts creeps.
Mediocre 2.0
Pros: The sheets and towels were good. The beds were comfortable.
Cons: Price, location, price, staff, price. Oh and did I mention price. I have never felt so ripped off in all of my life.
Excellent 8.0
Pros: Friendly staff, check in was easy and room was out dated. Overall it was a place I will stay at again.
Cons: Checked out in early 0500 no one available, did not answer the night call system.
Rodeway Inn - Muskegon
Rated #12
6.9
Good 6.9
Based on 111 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.5
Facilities
6.6
Location
7.6
Overall
4.8
Overall 6.8 Good
Based on 439 reviews
Cleanliness
7.2
Comfort
7.5
Facilities
6.6
Location
7.6
Overall
4.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
6.9
Comfort
7.2
Location
7.5
Services
6.7
Staff
7.7
Cleanliness
5.0
Comfort
5.0
Facilities
4.0
Location
5.0
Overall
4.0
Cleanliness
4.6
Comfort
6.0
Facilities
6.0
Location
4.6
Overall
3.0
Cleanliness
7.3
Comfort
7.5
Location
7.6
Services
7.3
Staff
7.9
Cleanliness
7.2
Comfort
8.0
Facilities
10.0
Location
7.7
Overall
10.0
Cleanliness
8.0
Comfort
8.2
Location
8.2
Services
7.7
Staff
8.1
Cleanliness
7.2
Comfort
7.4
Location
7.8
Services
7.1
Staff
8.1

Mediocre 2.0
Cons: Breakfast, door broken to bathroom, hotel smelled of smoke…
Poor 1.0
Pros: Not much
Cons: Couldn't use the pool it was jammed with unsupervised kids, we listened to people screaming, fighting , slamming around in the hallway, people stomping around in the room above us litterally all night. Didn't get no sleep. We were never informed of a breakfast. Internet Didn't work. The hotel reeked of dope super bad. We will never stay there again
Poor 1.0
Pros: The staff was nice
Cons: It want clean it was a dump
Excellent 8.0
Pros: There were many things to do as a family around hotel.
Cons: The space was very small... Our bathroom smelt HORRIBLE. We had no towels for 2 days. The restaurant that is linked to hotel messed up our food order and then some of the menu is not updated so my son didn't receive a full meal it was chips with meat on it. We even stated we want all the toppings and no one stated that it doesn't come with that any more. When we went to complain the lady was extremely rude about it. They also state that they have complimentary breakfast but they do not.
Excellent 8.0
Pros: It was good for what we needed. Beds were comfortable.
Cons: Overpriced
Good 7.0
Pros: Location and comfy beds
Cons: Breakfast was deceiving—definitely not fresh and not a quality hotel breakfast
Okay 4.0
Pros: the bed
Cons: Yes, I requested a jacuzzi room, the curtains were nasty visible stains, the tv kept blinking off and on. too much noise with the kids running in playing in the hallway, slamming the doors all the way up too 11 pm
Excellent 10.0
Pros: We had had issues with another hotel where we couldn't stay there, and we called and they were really helpful in getting us set up to stay there. I feel like they went above and beyond the room was clean it was nice the grab and go breakfast was nice.
Cons: Both times we went to use the hot tub they were out of towels, but as soon as we let them know they brought some right now.
Good 6.0
Pros: Pool area
Cons: No
Excellent 10.0
Pros: I was completely satisfied....I travel often to Muskegon and will stay here from now on
Cons: no
Excellent 8.0
Pros: It was right off the highway and easy to get to without having to deal with heavy traffic
Cons: No
Excellent 10.0
Pros: Great hotel and staff
Excellent 8.0
Pros: The beds were comfortable
Cons: No
Good 6.0
Pros: It was easy to get to. Friendly staff
Cons: we walked in to used linens/towels everywhere in the hallways that you had to step around, steps were filthy, room smelled like someone had smoked in a non-smoking room.
Mediocre 3.4
Pros: Not really much of either
Cons: Yes, considering random phone calls kept coming in on the hotel phone all hours of the night
Okay 4.0
Pros: Staff was very friendly and helpful
Cons: Pool area falling apart. Video games not operating properly. Complete lack of supervision with younger people throwing ice and being dangerous running around pool and hallways screaming.
Excellent 10.0
Pros: Staff was very friendly.
Excellent 9.0
Pros: staff was very pleasent
Mediocre 2.0
Excellent 8.0
Pros: FRIENDLY STAFF
Cons: BREAKFAST WAS DEVASTATED AND NOT REFILLED
Excellent 9.0
Pros: Good coffee 24 hours. Room was quiet. No outside noise.
Good 7.0
Pros: modern spacious clean rooms, generous breakfast, good wifi, 10-15 min drive to the great area beaches
Cons: location is convenient to local strip mall but close to highway and entrance/road not welcoming. having said that the room was quiet. once you're inside it's a good experience.
Excellent 10.0
Pros: Very comfortable stay st this hotel!
Mediocre 3.0
Pros: The hotel employee was helpful...
Cons: Non smoking hotel and room but the hotel room and hallway smelled of stale smoke. Confirmed late check out with the front desk,and 5 minutes later housekeeping come busting through the room! Room bathroom smelled of urine and air conditioner didn't work.
Good 6.0
Cons: Rooms need to be updated. Towel hook & door stop was broke off of bathroom door and tv entertainment center had damage to the front of it. If customers are charged for any damages to the room, the hotel is not using that money for the repairs!
Poor 1.0
Pros: The "garden view" was unique and beautiful, however, due to our poor experience with the staff, our booking, and cleanliness of the hotel and room, we decided not to use the pool and Jacuzzi tub.
Cons: The exterior doors were not only NOT locked to the outside, they weren't even shut. The doors swing and don't shut tight allowing for random , non-guests, to venture in. The clerk put someone else in my room AND called them AND gave them my FULL NAME!
Okay 4.0
Pros: Friendly desk clerk at check-in. Another clerk was incredibly patient with a guest who was asking for directions. It was a simple direction, she told her over and over and finally went outside to point out the two turns needed.
Cons: Depleted food at breakfast, empty trays and bins. Q-tip in plain sight on room floor. Filthy behind bathroom door. Room not made up on our second day. Keys failed to work and it was miles to the front desk. No elevator.
Okay 5.0
Cons: Room was somewhat dirty with cobwebs in the corners. It’s time for them to renovate rooms if this is suppose to be a 3 star hotel.
Okay 4.0
Pros: Nice pool and hot tub
Cons: Dirty sheets.
Okay 5.0
Pros: Location
Cons: Very dirty room. Will not stay again
Okay 5.0
Pros: Right off of US 31
Cons: Bathroom tub had a moldy smell. The rates are very high during the season...especially on week-ends. Guess you have to make your bucks when the sun shines!
Poor 1.0
Pros: Outdoor pool
Cons: Dead bolt broken, no elevator for our 2nd floor room, no AC in lobby and breakfast area, out dated and in disrepair, large red stain on floor, cable was out
Okay 5.0
Pros: Nice updated lobby and breakfast area
Cons: Dingy smell...need to clean or replace hallway carpet
Good 7.0
Pros: The staff was friendly and accommodating. The breakfast was clean, fresh and well stocked.
Cons: Sheets on one of the beds in our room were stained and unacceptable. Overall condition of the property was tired and in need of updating.
Mediocre 3.0
Pros: Close to the area I wanted to be in.
Cons: We were unable to sleep because of the unruly and obnoxiously loud kids and adults that were up all night both outside our room, all down the hallway and above our room. We asked for help to make them stop but they didn't stop. Very disappointed.
Good 6.0
Pros: It was clean!
Cons: Said free wifi, but it was down most of the time. Took 8 hours to accomplish a task that normally takes 45 minutes. Working wifi was the most important thing I needed from a hotel, as I had to work on this trip.
Good 7.0
Pros: Pretty nice indoor and outdoor pool area
Cons: Someone found a piece of glass on the pool, housekeeping was knocking on Occupied rooms thinking they were empty.
Okay 5.0
Pros: Friendly staff
Cons: some areas looked new, but look closer and its a facade
Good 6.0
Cons: My sheets were dirty
Good 6.0
Pros: Location
Cons: Heavy perfume odor
Mediocre 3.0
Pros: They allowed me to move rooms after the first night's awful experience.
Cons: There were people in the parking lot smoking weed as we pulled up. The weed smell was also in the hotel and hallways. They put me in a conjoining room with my two children next to a conjoining room which seemed to be ten people ranging from ages 1-60.
Mediocre 2.0
Pros: Location
Cons: There was not enough food for breakfast. We showed up 1 hour before the end and everything was gone. Loud noisy guests after 11:00 pm. When we spoke to the front desk we were told they were paying guests too.
Poor 1.0
Pros: Great location great staff
Cons: Terrible food dirty comforters couldn't take a hot shower first room was completely dirty changed rooms then we got no washcloth no heat no hot water for a shower just a terrible experience
Poor 1.0
Pros: The pool area and arcade.
Cons: Some staff were very unfriendly, the breakfast was sub par, my son find a lighter behind the bed, the sauna wasn't working, the atmosphere did not feel very safe.
Mediocre 3.0
Pros: The front desk staff was very friendly and accommodating
Cons: Yes! The rooms were dirty! The first room had not been vacuumed properly. There was crumbs and gum wrappers on the floor. I also found a lid to a cup on the floor in between the beds. The second room was dirty as well after having to change it.
Okay 5.0
Pros: Hotel staff was very friendly and breakfast was great.
Cons: Our air conditioning didn't work in our room so it was uncomfortable sleeping at night, the outlets would not hold a plug because they were all too loose, The room had a bit of a musty smell upon entering, and our curtains did not close.
Mediocre 2.8
Pros: Beds were soft
Cons: Paper thin walls. Showers not working!?! Staff couldn’t care less. Three star price for a one star hotel.
Okay 5.7
Pros: Room was quiet.
Cons: It was run down. Pretty expensive for what we received.
Good 6.0
Pros: It was very clean.
Cons: There was no access to drinking/bottled water. The front desk response was 'Wal-Mart is open 24 hours'. The water in the shower did not work properly, my daughter was scalded by hot water 3 times in the shower! I would never pay to stay here again.
Excellent 8.3
Pros: The staff was very friendly and nice.
Cons: The prices were very high for a perfectly normal and acceptable hotel room.
Quality Inn & Suites - Muskegon
Rated #13
6.8
Good 6.8
Based on 439 reviews
Details
Reviews
C$ 209

Cleanliness
7.2
Comfort
7.2
Facilities
6.3
Location
6.4
Overall
5.8
Overall 6.7 Good
Based on 459 reviews
Cleanliness
7.2
Comfort
7.2
Facilities
6.3
Location
6.4
Overall
5.8
Cleanliness
3.3
Comfort
3.3
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.5
Comfort
7.5
Location
6.7
Services
7.0
Staff
7.9
Cleanliness
6.0
Comfort
9.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.1
Comfort
7.0
Location
6.3
Services
6.6
Staff
7.5
Cleanliness
6.5
Comfort
6.9
Facilities
8.0
Location
6.2
Overall
8.0
Cleanliness
7.4
Comfort
7.3
Facilities
7.5
Location
6.3
Overall
6.0
Cleanliness
7.5
Comfort
7.0
Location
6.2
Services
6.8
Staff
7.4

Excellent 8.0
Pros: The staff was very nice and the beds very comfortable.
Cons: Our room was a little small for 3 people but for the price and for just one night it wasn't terrible.
Poor 1.0
Pros: Nothing at all.
Cons: Rough area. deadbolt on door didn't lock, room was in rough shape paid for two days stayed for two hours and drove back home. No breakfast as stated on site and sign.
Good 7.0
Cons: Wish there had been breakfast, but was informed when we checked in that there was not.
Mediocre 3.0
Pros: Nothing
Cons: Very noisy, sounded like the people Above me we’re going to come crashing down through the ceiling. Ice machine is very loud and located in the hallway . So you here everyone getting ice every 5 mins .Thin walls . Cigarettes burn on the top blanket . No USB ports whatsoever. Had to charge my phone is my vehicle. People hang out in the parking lot at night . No continental breakfast because of covid (still advertised) . For 160 a night , I expected it to be a little updated and quiet .
Excellent 9.0
Pros: That it was quite clean and friendly staff
Cons: Nothing
Good 7.0
Pros: Room was clean had a microwave and fridge. It’s not their fault that COVID-19 caused other places around them to close up. Wasn’t that far from food and entertainment
Cons: Just maybe some snacks or toiletries. We got pizza and salad from jets and grub hub brought it and didn’t have any silverware or napkins. He did give us a spoon and a knife he had which was awesome. No fault of theirs but a lot of closed businesses
Excellent 10.0
Pros: Everyone was very friendly
Cons: No
Excellent 10.0
Pros: The price
Cons: Nothing
Excellent 9.0
Pros: Very clean, friendly people
Cons: Location
Excellent 8.0
Pros: Location, 3 minutes from my son. The room was clean and spacious with everything I needed.
Mediocre 2.0
Poor 1.0
Pros: Not much to like.
Cons: Smelled strongly like smoke, even though it was a non smoking room. Could hear everything above me and outside. Yelling all through the night. Drug deals going on out in the parking lot, all through the night. Cops came twice but I don't think they did a
Poor 1.0
Cons: 1st I was overcharged for a breakfast that was advertised online and when I checked in, it was stated no breakfast of any kind, 2nd bathtub was damaged and leaking, I was not offered another room after I reported this. 3rd loud music was played in p. L
Poor 1.0
Cons: Carpet very dirty
Mediocre 2.0
Pros: The staff were nice and helpful when needed. And were making sure we all were wearing our mask in the hallways
Cons: The hotel was in a really bad area of town. And right beside 2 liquor stores. The carpet in the room left our feet filthy. Door obviously wouldn't lock properly. We had another guest come into our room!! We made the best out of it, as we could.
Okay 5.0
Pros: The service people were very polite.
Cons: Carpet had a bad smell and bathrooms needed new toilet seats and new shower vanities. Bathroom floor was not very clean and overall the hotel was old, needed lots of improvements to justify the name and price.
Good 6.0
Pros: Close on where I needed to be
Cons: N/A
Excellent 10.0
Pros: Great price for a nice basic room. The free breakfast was very good and appreciated.
Cons: Nothing.
Good 6.0
Pros: Room was clean and breakfast was good
Cons: They charged my credit card before we got there I was going to pay cash. It was way to expensive for the location
Mediocre 2.5
Cons: It was a worrisome location. The facility itself was quite worn out. Cigarette burns on the carpet. Very musty smell. Priced too high.
Excellent 10.0
Pros: ground floor room
Okay 4.2
Pros: Relatively cheaper price but if I had to spend more than the 7hrs I was there, I would have opted to pay 10-20 more for a cleaner place.
Cons: Staff was the usual "I hate my job" attitude but checked me in in a timely fashion. I rented a non-smoking room but there was a faint smell of cigarettes right when I walked in. I thought maybe it was coming from somewhere else but I found what was an obvious cigarette burn on the comforter. I even took a few pictures of it. Too tired to complain as I arrived around midnight, I just slept on the other side of the bed. Bathroom smelled like urine, was not pleasant so I just skipped a shower altogether.
Mediocre 2.0
Pros: Nothing
Cons: All towels were stained, bed sheets dirty as well as the shower. Smelled of cigarettes and there were spiders an bugs everywhere. Disgusting never again, wasted my money .. Almost bought another hotel.
Good 6.2
Pros: Comphy bed and pillows..
Cons: Bugs...in the corners of the room..on top of the counter where tv was a bug was lying on its back kicking and dying...gross.. bteakfast room vould be bigger because it was packed..
Good 7.1
Pros: Clean comfortable bed,clean room.
Cons: Air conditioner seemed out dated and no conditioner in bathroom.Towel rack over toilet.had to retrieve one face towel from toilet.Breakfast room to small,we asked two guest to sit with us because they were eating on top of the trash containers.
Okay 4.0
Pros: The breakfast was small but it had a waffle maker, and they had HBO in the room.
Cons: Not enough outlets, the way they had the room setup with wall adapters and extension cords made it feel like a fire hazard. The alarm clock made a noise when the phone was next to it. The room smelled of stale smoke, and there was cigarette burns in the linen.
Excellent 9.3
Pros: Staff very friendly, proficient and accommodating. Very clean.
Cons: Pillows were small throw pillows. Insufficient electrical outlets.
Travelodge by Wyndham Muskegon - Muskegon
Rated #14
6.7
Good 6.7
Based on 459 reviews
Details
Reviews
C$ 114

Cleanliness
2.9
Comfort
3.6
Facilities
3.0
Location
4.5
Overall
3.4
Overall 3.7 Mediocre
Based on 11 reviews
Cleanliness
2.9
Comfort
3.6
Facilities
3.0
Location
4.5
Overall
3.4
Cleanliness
2.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
4.0
Cleanliness
5.0
Comfort
6.0
Facilities
5.0
Location
8.0
Overall
5.0
Cleanliness
3.3
Comfort
4.0
Facilities
2.6
Location
5.3
Overall
4.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
2.0
Comfort
2.6
Facilities
3.3
Location
2.6
Overall
2.6

Okay 4.5
Pros: The staff was very friendly and helpful. There was a pool coffee and vending machines. It was close to fast food. Not too far from down town. The sheets were clean and the housekeeping obviously did the best they could. The room had a microwave and fridge. The TV worked and had a lot of stations.
Cons: The chairs were old and stained. There was no blanket available in the room. There were small flies around the bathroom sink. The cauking around the sink was missing. The toilet paper holder kept falling out of the wall. In and around the microwave there needed to be some deep cleaning. One towel was clean, but had a strange odor.
Mediocre 3.7
Pros: There was a pool.
Cons: There was bad smell all around the hotel.Hair dryer and some charger spots were not working.Generally it was not same as on the photo internet.
Okay 4.0
Cons: 2 lights didn't work in our room. Contenential breakfast was advertised but not served. Very outdated and didn't look clean.
Mediocre 2.0
Cons: My air didn't work. The drapes were to short, so at 6am I was up because the sun was shinning in. Didn't like the place at all!
Mediocre 3.4
Pros: They brought in some great coffee from a local place. Location was okay.
Cons: It was gross (very dirty), bed was uncomfortable, no curtain, no phone in our room, gave our room to someone else after we were already checked in, (they resolved the issue, but it took a while, they acted like it was no bid deal), Elevator didn't really work, Ice makers were broke or non-existent, Stairs had trash in them, TV didn't really work, Shower sprayed water everywhere. Overall it wasn't a great stay and we won't go back.
Mediocre 3.4
Pros: Nothing Really
Cons: Rooms are Very Small walls were paper thin, I could hear the ppl next door one bed came with no pillows on it, curtains were falling down to the window. bathroom was Horrible. Toilet seat was cracked inside the toilet it looked as though no one cleaned it in months, Tub drain was broken and pieces were left on the tub. Carpet was very dirty,
Mediocre 2.2
Pros: There was absolutely nothing good about this stay.
Cons: The hotel was dirty, and the people were sketchy. The hotel is in a bad part of town and the pictures are so wrong it's not even funny. I will never again stay at that hotel or in that town. There are way better hotels for the same price outside of Muskegon heights. I would never suggest for anyone to stay there. It's not safe or clean at all.
Mediocre 2.8
Pros: Not sure
Cons: Too many things to mention here
Okay 4.8
Pros: The room where we were was comfortable enough for the price we paid and also considering we were there only on night, it was not bad at all. We did not have any expectations to start with in this place and were looking for a place to just sleep for the night.
Cons: Needs a better breakfast room and variety. Staff is not friendly.
Mediocre 2.0
Cons: Our guys where there on business and everything was down, the elevator the system the cards would not work.
A Victory Inn & Suites- Muskegon - Muskegon
Rated #15
3.7
Mediocre 3.7
Based on 11 reviews
Details
Reviews
C$ 135

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