Hotels near Kalamazoo Intl airport

Hotels near Kalamazoo Intl airport

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Kalamazoo Intl (AZO) - Kalamazoo, MI, United States
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Best hotels near Kalamazoo Intl airport

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
9.5
Overall 8.8 Excellent
Based on 137 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
2.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.0
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.4

Excellent 10.0
Pros: The young lady at the desk was very polite and courteous.
Excellent 10.0
Pros: Breakfast was good. Love the muffins
Cons: Nothing
Good 6.0
Pros: Close to everything
Cons: Meals not as advertised, pool was shut down
Excellent 9.0
Pros: The staff was extremely friendly and the room was very clean and comfortable.
Cons: The pool was under maintenance during our stay.
Good 7.0
Pros: Didn't have breakfast
Cons: My reservation was cancelled when I arrived. The front desk was able to find me another room even with all rooms being booked. It is very upsetting when you come from out of town with no place to lay your head in the hotel that is a favorite.
Excellent 8.0
Cons: The outlets on the bedside lamps were too loose to hold a plug - things just fell out.
Okay 5.0
Pros: Room was nice . Staff was friendly.
Cons: Your stupid bagged breakfast!!!🤮
Excellent 8.8
Cons: We couldn't find the place, got lost on airport property looking for your address on Kilgore. The Sheriff showed up and allowed us to follow him to your hotel. He commented that this has happened before! Correct your address on your website!
Excellent 10.0
Pros: Service at the front desk from James was wonderful!
Cons: Indoor pool was too small to swim laps.
Hampton Inn Kalamazoo - Kalamazoo
Rated #1
8.8
Excellent 8.8
Based on 137 reviews
Details
Reviews
C$ 224

Cleanliness
8.7
Comfort
8.9
Facilities
9.1
Location
9.1
Overall
8.6
Overall 8.5 Excellent
Based on 339 reviews
Cleanliness
8.7
Comfort
8.9
Facilities
9.1
Location
9.1
Overall
8.6
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.9
Location
9.3
Services
8.8
Staff
9.1
Cleanliness
9.0
Comfort
8.0
Facilities
7.5
Location
9.5
Overall
8.0
Cleanliness
10.0
Comfort
9.1
Facilities
9.4
Location
10.0
Overall
8.8
Cleanliness
8.8
Comfort
8.9
Location
9.1
Services
8.9
Staff
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.6
Overall
8.0
Cleanliness
8.7
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
8.5
Staff
8.6

Good 6.0
Pros: Room was not available until 7:30 pm that is unecceptable for a large chain hotel
Cons: Restaurant food was delicious floor was filthy
Excellent 10.0
Pros: The staff was very accommodating and worked with me due to a booking.com issue.
Cons: Booking.com.... go through the hotel to book!
Good 6.4
Mediocre 3.0
Pros: Average room, I thought it would be much nicer. We picked this hotel for the experience and location. We did enjoy the location.
Cons: We found an empty water bottle in our bathroom upon checking in. As we are still in a pandemic that is alarming that the bathroom was not thoroughly cleaned. Additionally the shower head did not work correctly and the shower did not drain at all.
Excellent 8.0
Cons: The pillows, they were quite small and fairly uncomfortable
Excellent 10.0
Pros: My assistant did a great GOD!!!
Excellent 10.0
Pros: The room was clean and the staff was great and the food from Old Burdicks was delicious!!
Excellent 10.0
Pros: Location and the shuttle service.
Mediocre 2.0
Cons: Restuaunt closed early because protesters outside. Scummy area. Was supposed to be a whirlpool suite and wasn't. Very disappointed
Okay 4.0
Pros: The outside, its has a very updated look on the outside and on  the main floor. The rooms are very outdated I couldnt believe  they lacked USB ports and bottles of water in the room for $--nt
Cons: very dated no USB charging outlets room has original iHome with original iPod 16pin interface
Excellent 10.0
Pros: The staff was outstanding.
Cons: N/A
Excellent 10.0
Pros: Great hotel and walking distance to some nice breweries. Will def stay here again!
Good 7.0
Pros: The hotel was a pleasure to stay at
Cons: The tv did not work. The shower did not drain properly. Water gathered in the bath tub making it uncomfortable to shower
Excellent 10.0
Pros: Great location, great amenities (indoor pool, great workout area), excellent staff, clean space
Good 7.0
Pros: The location was great. Though with that location came very expensive parking. Walking distance to lots and lots of restaurants and shopping. Front desk attendant super friendly. Valet friendly.
Cons: My room was not as clean as I'd expect for the price I paid.
Excellent 8.0
Pros: The common areas were fantastic, pool, shopping.
Cons: I woke up with extremely itchy bites, likely bed bugs.
Excellent 10.0
Pros: Staff. Helpful and SO courteous.
Cons: No
Excellent 10.0
Pros: Location
Cons: Paying for Parking
Excellent 10.0
Pros: The great customer service
Cons: The parking
Good 6.0
Pros: Location. Clean, Nice beds & bathroom. Loved the reading lights that allow one person to read without keeping the other awake.
Cons: For the price, parking & breakfast should have been included.
Mediocre 2.0
Cons: Even though I paid through your site, the hotel charged me also.
Okay 5.0
Pros: Very welcoming front staff. Large convention area access. Meeting rooms are well laid out. The parking garage is connected via safe walkway. Soaps and shampoos are very good quality. Beer lovers are within walking distance of several great options.
Cons: This hotel obviously knows that it is the only game in a downtown that will only continue to grow. This allows the Marriott to charge close to double what this place is worth. THE ROOM QUALITY DOES NOT JUSTIFY THIS INCREASED COST.
Excellent 10.0
Pros: What a wonderful stay we had. The staff was caring and attentive, The on site amenities were great, a couple of restaurants and bars, as well as a breakfast place. And just blocks from everything we needed to walk to.
Cons: The concierge level upgrade was probably not worth the price for our stay, the room was a very comfortable but normal sized.
Okay 4.0
Pros: It was right in the middle of town which was perfect.
Cons: They don't tell you that they charge an additional $18/day to park. There was no receipt given to explain the unexpected charge to my credit card days later. Very unprofessional an unacceptable.
Good 6.0
Pros: Location, pool, toiletries
Cons: More $$$ that I prefer to pay for a quick overnight + parking is $25/night. I don't like firm mattresses.
Good 7.0
Pros: For a 3.5 hotel, it's good. The Rad is supposedly the premier hotel in kazoo, so just be aware that it's a 3.5*. The location is central to all downtown and WMU STADIUM.
Cons: Parking! It was not apparent that parking was in a city structure across the street and an additional $18 per day. That's more than the daily rate in Seattle Weston. This is an older facility and needs a face lift. However it was very clean and appointed
Good 6.0
Pros: The cleaning staff was exceptional.
Cons: Valet, reception and buffet staff did not tell me about options and just charged the higher one.
Excellent 10.0
Pros: Nothing
Cons: I would recommend this hotel. It was centrally located in downtown Kalamazoo MI. My husband is a retired Delta pilot who has traveled the world and he rated our stay at the hotel, excellent! He ordered room service while we were there and the food was delicious.
Excellent 8.0
Cons: 160.00 a night on a weekend? 15 a day for parking?
Good 7.1
Pros: Location, walking distance to food, drinks, shopping
Cons: Cost, plumbing issues, elevators, sound issues. Super expensive, but the location is great. It's the only hotel in the heart of downtown, that's why they gouge ya. Jerks.
Excellent 9.7
Pros: Luxury hotel. Restaurants on floor level.
Cons: Hair in tub.
Good 7.7
Cons: Very low hot water pressure in shower, did not deliver chocolate strawberries to my room like they were supposed to
Excellent 8.2
Pros: its down town, close to everything. staff was great. very clean.
Cons: rooms were kind of small and the walls were thin you can hear everyone in the halls and the rooms on either side.
Excellent 9.1
Cons: My adult daughter did not sleep well because sound carried via room vent from room next door.
Radisson Plaza Hotel at Kalamazoo Center, MI - Kalamazoo
Rated #2
8.5
Excellent 8.5
Based on 339 reviews
Details
Reviews
C$ 306

Cleanliness
8.8
Comfort
8.8
Facilities
6.0
Location
8.6
Overall
7.3
Overall 8.5 Excellent
Based on 185 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
6.0
Location
8.6
Overall
7.3
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
4.0
Cleanliness
8.7
Comfort
8.9
Location
8.8
Services
8.3
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
8.8
Staff
9.2
Cleanliness
8.5
Comfort
7.8
Location
7.7
Services
8.4
Staff
9.0
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.3
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.0
Services
7.8
Staff
9.0

Excellent 10.0
Pros: Everything is clean and well renovated inside room and kept in good standing
Cons: Need some weeding on outside garden areas
Excellent 9.0
Pros: Right off the highway, room has full kitchen (it¿s an extended stay place although we were there just one night). Staff friendly.
Cons: Nothing in particular. It¿s not a ¿vacation¿ type hotel¿good for business/overnight by airport/highway or if you need an extended stay with a full kitchen.
Poor 1.0
Pros: Nothingyec
Cons: The room I had reserved & paid for was not available, i got a handicap accessible bathroom not cleaned
Excellent 8.0
Pros: The staff was very nice and the room was clean.
Cons: We barely had any towels in the bathroom.
Excellent 9.0
Pros: Great location for my needs, kind staff, clean.
Cons: The shower only seems to have very hot or cold water, was kinda tricky to find the happy medium; also, no hair dryer, but that wasn't too big a deal.
Excellent 10.0
Pros: The lady who checked us in made our stay so great! She did everything in her power to accommodate us and ensure everyone was near eachother as possible and on the same floor! She was so nice and inviting upon check in! She definitely made our stay!
Cons: pool not open which is understandable due to covid
Excellent 10.0
Pros: Clean
Cons: No
Excellent 10.0
Pros: The room was great. Kitchen was unexpected and a pleasant surprise. Bed was comfortable.
Excellent 8.0
Pros: Check out time was noon
Cons: I would think breakfast & a pool would have helped me feel better paying that price.
Excellent 9.7
Pros: Value!!!!!
Cons: No cold drinks available in the morning. We are not all coffee drinkers.
Mediocre 3.1
Pros: In the morning the person very nicely gave me a map to get to a breakfast place.
Cons: Beware of the road construction, not their fault, but its a mess. Upon arriving there we were told no breakfast was being serve, it showed on my receipt we were supposed to get one. We reserved a room for three people. I guess no one mentioned that we were all supposed to share one bed. The staff smiled like Cheshire cats when I mentioned that my son was going to get his own bed and said nothing to us that we were going to end up sharing a king. The dvd player remote had no batteries and when my child was in the shower, part of it fell on him. Overall, very disappointing, oh and my allergies went haywire from the dust and animal dander in the room.
Excellent 8.2
Pros: Clean rooms with great kitchenette.
Cons: Location is too remote to walk to any bars/restaurants.
Candlewood Suites Kalamazoo - Kalamazoo
Rated #3
8.5
Excellent 8.5
Based on 185 reviews
Details
Reviews
C$ 195

Cleanliness
9.0
Comfort
8.7
Location
9.1
Services
8.8
Staff
9.3
Overall 8.5 Excellent
Based on 65 reviews
Cleanliness
9.0
Comfort
8.7
Location
9.1
Services
8.8
Staff
9.3
Cleanliness
8.6
Comfort
8.1
Location
9.0
Services
8.0
Staff
9.0
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
9.2
Staff
9.1
Cleanliness
10.0
Comfort
8.8
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.7
Comfort
9.4
Location
10.0
Services
9.4
Staff
10.0
Cleanliness
9.3
Comfort
9.3
Location
10.0
Services
9.3
Staff
9.6

Excellent 9.0
Pros: The staff is AMAZING. My Ac was out in my room but they went above and beyond to help us feel comfortable
Cons: We were hot a few times
Excellent 9.0
Pros: spaciousness and the lighting in the bathroom
Excellent 8.0
Pros: Very friendly staff in a quiet location close to main area were all the shopping centers were.
Cons: 1. When I got there to check in they hit me with a $250 holding fee which was not on the website or yours.😢 then when I got to my room clean but the sheets and pillow cases were dirty but they brought all new stuff to us when we complained
Excellent 10.0
Pros: It was great
Cons: The check in was sketchy . Kevin was on and the hotel was overbooked. It appeared that he was understaffed and needed to relocate people to a different hotel we waited for one hour to check in
Excellent 8.0
Pros: The rooms were large and comfortable. Very quiet.
Cons: There is a $75 pet fee that we weren't aware of until we checked in. If you're bringing a pet, definitely factor that in!
Good 7.0
Pros: The room set up is very spacious.
Cons: We were woken up at 5:26 by the front desk lady talking extremely loud on the phone. Surely we can’t be the first to bring it to their attention that it echoes to the rooms above the lobby.
Mediocre 2.0
Pros: Clean, convenient location. Easy check in. Very comfortable bed.
Cons: Apparently used as a party location - at least the night we were there. Exhausting night.
Excellent 10.0
Cons: No complaints at all
Excellent 10.0
Pros: Price
Cons: N/A
Excellent 10.0
Pros: Great Service
Cons: Need a wall map of the area and a you are here arrow as the roads in the area are confusing.
Good 6.0
Pros: Price
Cons: Yes, found look strands of hair in shower. My room was right next to outdoors basketball court and swimming pool. Very noisy.
Excellent 10.0
Pros: Clean. Great pool and patio. Staff friendly and helpful.
Cons: No
Okay 4.0
Pros: Bedding was clean and comfortable.
Cons: Carpet was very dirty, I could not walk barefoot on it. The setting did not seem Marriott standards as I know them.
Excellent 8.0
Pros: Spacious rooms, comfortable
Excellent 10.0
Pros: they had a room available!
Excellent 8.0
Pros: The room was spacious and accommodating.
Cons: The outside entry way to my room was not as well kept as it could have been.
Excellent 8.0
Pros: Great apartment style room. Spacious, full kitchen. Breakfast included.
Cons: Had internet (wired) in room, would have liked wireless.
Excellent 9.0
Pros: The room was very spacious with many features. The kitchen area had a breakfast bar, refrigerator, microwave, dishes, coffee maker, and toaster. Living room had fold out sofa. Bathroom had separate sink/vanity area and shower/toilet room.
Poor 1.0
Pros: Location
Cons: Yes. There was a man banging on the exterior door of the adjacent room and shouting obscene language from 4 am to 4:30 am. I called the front desk twice, no answer. The man entered the hotel room attacked a lady, I called the police. It was scarry.
Residence Inn by Marriott Kalamazoo East - Kalamazoo
Rated #4
8.5
Excellent 8.5
Based on 65 reviews
Details
Reviews
C$ 262

Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.0
Overall
8.0
Overall 7.7 Good
Based on 386 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
7.3
Overall
9.0
Cleanliness
7.8
Comfort
7.8
Location
7.8
Services
7.1
Staff
7.6
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
8.4
Comfort
8.5
Location
8.1
Services
8.0
Staff
8.2
Cleanliness
8.4
Comfort
8.6
Location
8.2
Services
7.8
Staff
8.0
Cleanliness
8.2
Comfort
8.3
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
7.7
Comfort
8.0
Location
8.0
Services
7.3
Staff
7.7

Okay 5.0
Pros: Super comfortable bed. Soft sheets. Clean. Modern room.
Cons: $100 security deposit required. It is not in a good area. Local fast food places had consistently terrible service.
Mediocre 3.0
Pros: They were out of bag breakfast and would’ve had to wait
Cons: Musty, when we first walked in the room, Light bulbs burned out in bathrooms, tv remote didn’t work, air conditioner made loud clunking noise when shutting off waking us up during the night, toilet paper holder fell off wall when pulling paper, hole in sheet, thin old towels, never told us there was breakfast but saw others with bags. When I inquired, we would’ve had to wait because they were out.
Okay 5.0
Pros: I only seen the check in person and she seemed nice.
Cons: The beds were horrible. I could feel the springs in them, they were lumpy and very uncomfortable. The hotel was very dated and run down. Their vending machine's were pretty much empty and had hardly no selection. It makes me wonder how old that stuff is.
Excellent 9.0
Pros: Close to family visits, restaurants and shopping. Beds were comfortable sleeping and shower was great!!
Cons: The comforts on the bedding were both wrinkled!!
Mediocre 2.0
Pros: Comfy bed
Cons: Staff No tv remote and staff could care less if they took care of it.. Same as for the air conditioning ..
Good 6.0
Pros: Nothing stood out
Cons: Nothing stood out
Good 6.0
Pros: Hotel was in a good location, tucked away from main streets. Staff was very friendly.
Cons: The hotel is aging, needs updated carpet, etc. Also had an odor in the hallways but not in the room. None of that compares to the construction, jack hammer through early morning, long night, ouch!
Excellent 8.0
Pros: staff was great!
Cons: door hook torn off
Good 7.0
Pros: Close to the interstate. Ample room. Very comfortable bed. Grab and go breakfast - GREAT alternative in this pandemic time. Very friendly staff member.
Cons: Room smelled funny. Lighting in bathroom not the greatest. A bit noisy. Our relatives who tried to book were told they would get a veteran rate. When checking in they were told there was no such rate. They left to find another hotel.
Excellent 10.0
Pros: The staff was courteous and very helpful. The room was clean and comfortable.
Cons: No nothing.
Excellent 10.0
Pros: The staff was very friendly. Room was magnificent.
Cons: Nope
Excellent 8.0
Pros: Was right off the expressway and very clean.
Cons: the parking lot had a lot of drainage dips in the roadway. Also because of covid-19 there was no hot breakfast but it is stated on your site as still serving food. Not a big deal though
Okay 5.0
Pros: N/A
Cons: The staff was rude my first room smelled like piss & the second room they moved me to was with 2 beds & the ceiling was leaking I would like to speak to some one about my stay
Okay 4.0
Cons: Dirty, loud, and people smoke weed inside constantly. They refused to ask guests to quiet down.
Okay 5.0
Pros: Location to other amenities
Cons: Unsavory people there
Excellent 9.0
Pros: Cleanliness! Everything was maintained well and above all clean.
Excellent 8.0
Pros: The staff was amazing very helpful. The kitchen means alot when staying in hotels it makes it more like home than a hotel. Great place to stay.
Cons: There was old face mask and trash left in room. Its only minor but concerning when it comes to cleanliness and the covid 19 pandemic
Good 7.0
Pros: The pool, but it wasn’t open to use.
Cons: One of the staff was outside my door listening. Was there acting like he was walking past when I opened the door.
Good 6.0
Pros: Location was convenient but hard to get into. It's a little confusing where to turn and a lit sign would help.
Cons: Hotel mentions hot breakfast and it was pretty bad. The scrambled eggs and sausage had a bad taste and choices were very limited.
Excellent 10.0
Pros: Awesome
Cons: Nothing
Excellent 8.0
Pros: Very comfortable AC fan is able to cover up adjacent highway noise. Breakfast is very sufficient and a bit more. Parking is convenient. Drive through the Residence parking around the corner to check in, but no problem following GPS. Easy freeway re-entry
Cons: The room AC was unplugged, apparently by a prior guest.
Excellent 10.0
Pros: I liked the cleanliness, friendly staff, and the quality of the breakfast offered. Also, the rooms were nicely decorated.
Cons: There was no weight /exercise room.
Excellent 9.0
Pros: Very clean and nice pool.
Cons: Said there was a fitness room in the hotel description, but there wasn't.
Okay 4.0
Pros: Location was excellent for our trip because it was centrally located among our points of interest.
Cons: The room door would only close when forcefully pushed/pulled due to the door hanging slightly crooked in the frame. There was a big greasy “personal lubricant” spot on one of the nightstands. Seriously.
Mediocre 3.0
Pros: The free cookies in the lobby, the breakfast and the staff at the front desk.
Cons: The room was FILTHY. I have pictures of it, because its just that bad. The bed sheets and especially the bed skirt, had disgusting stains on it. Literally had not been cleaned at all, it was clear what the stains were from... I m not even going to s
Excellent 10.0
Pros: Everything was very clean and the staff were very welcoming. I appreciate their efforts in reducing waste and being environmentally friendly. Breakfast was great. The hotel was quiet.
Okay 5.0
Pros: It was clean and in a great location. Staff could have been friendlier but good.
Good 7.0
Pros: nice staff, good value
Cons: it's getting old, and some things didn't work so well. The fan in my bathroom was definitely broken, and although I reported it, it wasn't repaired. I had to get the key re-programmed five times - obviously the locks on the doors weren't in working order.
Good 6.0
Pros: Quick service
Cons: No spa like indicated and mysterious van outside all night for 3 nights just drinking cases of beer
Okay 5.0
Pros: The room was clean and the breakfast was decent.
Cons: The outside door that requires a keycard for entry was broken and did not lock at night. The TV signal went out constantly. The internet was slow and unreliable. The business center computer was slow and the printer stopped working.
Good 7.0
Pros: Good, reasonable hotel. They are trying to update and doing a good job so far. Rooms are fine. TV with sports and cable.
Good 6.0
Cons: The room was very clean. The beds were comfortable. My biggest complaint I have is the description for the comfort inn stated "hot tub". We had a 6 hour drive n looked very much to getting in the hot tub n than it wasn't available.
Okay 5.0
Cons: Room was not clean.
Okay 4.0
Cons: This hotel has an incredible amount of traffic noise from the interstate and was very difficult to get to.
Excellent 8.5
Pros: Very clean as it was just remodeled and updated.
Cons: Proximity to interstate
Okay 5.0
Cons: the woman working the front desk was rude insulting calling people stupid, made you feel very very unwelcome!
Excellent 8.0
Pros: Rooms were very nice. Breakfast was nice.
Good 7.0
Pros: Friendly people. Close to the Airport. Free coffee
Cons: Not the cleanest hotel I've stayed in. Vending machine did not offer bottled water. As an out of towner bottle water is an essential.
Excellent 10.0
Pros: Attentive staff and very comfortable rooms.
Excellent 9.6
Pros: The cleanliness, the courtesy, and the comfort. I have to say I think I liked the breakfast most of all.
Comfort Inn Wings Stadium - Kalamazoo
Rated #5
7.7
Good 7.7
Based on 386 reviews
Details
Reviews
C$ 130

Cleanliness
8.3
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
10.0
Overall 7.4 Good
Based on 80 reviews
Cleanliness
8.3
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.4
Comfort
8.2
Location
8.6
Services
7.4
Staff
8.2
Cleanliness
8.3
Comfort
7.9
Location
8.2
Services
8.0
Staff
9.0
Cleanliness
7.9
Comfort
7.5
Location
6.7
Services
7.5
Staff
9.6
Cleanliness
8.6
Comfort
8.3
Facilities
10.0
Location
7.5
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.0
Staff
9.0

Excellent 10.0
Pros: Very clean, bath and body works toiletries, very comfortable bed.
Cons: No.
Excellent 10.0
Pros: The staff there was very friendly and helpful. In Michigan none of the hotel pools are open but that¿s not the hotels fault. They couldn¿t have a full hot breakfast but they had Jimmy Dean sausage biscuits and hot cinnamon rolls plus many more choices.
Okay 5.0
Cons: The bathtubs need to be updated, very small and you can see where they are chipping. Nothing too serious if you want to stretch out and take a bath it's only possible for kids.
Mediocre 3.0
Pros: It was clean which is always a plus.
Cons: My hotel room was given for smoking charge but it was actually the room next to me. It¿s been such a mess trying to get that money refunded back to me. Why the employee would just take the word of that guest as that was their room number is beyond me.
Mediocre 2.0
Cons: No one wore masks and when asked they stated(But they said all we can do is ask our customers to comply. The room had ladybugs in it and was not vacuumed. The shower head was rusty and pieces of the tiling in the bathroom were falling off.
Excellent 10.0
Pros: The employees were very respectful
Cons: No
Excellent 10.0
Pros: Then bed was very comfortable after a long day at the racetrack. The pillows were also amazing. Typically when I go to a hotel the bed is hard and the pillows are flat. Staff was very friendly and welcoming.
Cons: The doors slammed very loud when I was trying to fall asleep.
Excellent 9.0
Pros: The room was nice sized, beds were comfortable, and the staff was very friendly and helpful.
Cons: The rooms and all were a bit dated, could tell that they are coming up on needing a remodel, freshen up the rooms and halls.
Good 7.0
Pros: Breakfast wasnt available due to Covid 19
Cons: Matress hurt my back
Excellent 10.0
Pros: My room was right across the pool
Cons: The pool was being used by other people from a different hotel which made it very crowded
Good 7.0
Pros: did not eat - to many people in the room
Cons: Kids running in hallways!
Good 7.0
Pros: The heater worked
Cons: The weather was crazy but couldn’t control it
Okay 5.0
Pros: it was good
Cons: run down, old, price high for old unit. no exhaust fan in bathroom.
Excellent 10.0
Pros: Very clean
Cons: Highway noise
Excellent 10.0
Pros: The hotel was clean and the food has several choices for people with food restrictions. The hotel is about 3.5 miles from the hospital and the staff were very inviting anytime we needed them.
Cons: The hotel and staff met all of our needs.
Okay 4.0
Pros: I liked the cleanliness, and location was good. Bed was comfortable.
Cons: There were kids running the halls early morning, though late night. It was loud in the room. You could hear everyone talking and running in the hall. Pool was crazy busy. Way too many people in the pool to even enjoy. Kids being wild and parents not supervising their children. One family even brought their very large dog in the pool room. Would not stay here again.
Excellent 8.0
Pros: Friendly service, clean,
Cons: No biscuits and gravy or pancakes. The sausage I think needed to be cooked more it wasn't browned. Overall I will be back.
Excellent 10.0
Pros: Cleanliness and staff were outstanding!
Excellent 9.0
Pros: Price
Excellent 9.0
Pros: Nice buffet breakfast. Very clean.
Cons: Pool could be a little warmer
Good 6.0
Cons: Looks like the building used to be Red Roof with not closets
Mediocre 3.0
Cons: The place is old and tired
Okay 4.0
Pros: The staff was very friendly and attentive. Keurig coffee maker a plus.
Cons: The room had a musty, damp feel to it as if it needed a good airing out. Exhaust fan in bathroom didn't work efficiently.
Holiday Inn Express Hotel & Suites Kalamazoo - Kalamazoo
Rated #6
7.4
Good 7.4
Based on 80 reviews
Details
Reviews
C$ 185

Cleanliness
7.9
Comfort
7.8
Facilities
8.0
Location
7.5
Overall
9.0
Overall 7.0 Good
Based on 140 reviews
Cleanliness
7.9
Comfort
7.8
Facilities
8.0
Location
7.5
Overall
9.0
Cleanliness
8.4
Comfort
8.1
Location
7.8
Services
7.8
Staff
8.8
Cleanliness
9.3
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
9.0
Cleanliness
7.5
Comfort
7.8
Location
7.3
Services
6.9
Staff
8.2
Cleanliness
7.7
Comfort
7.5
Location
7.1
Services
6.2
Staff
7.5
Cleanliness
7.9
Comfort
7.8
Location
7.8
Services
7.1
Staff
7.1
Cleanliness
7.3
Comfort
7.3
Location
7.7
Services
6.9
Staff
7.5

Mediocre 3.0
Pros: I like the fact that there is restaurant in the hotel but I was told it was closed but people where in the restaurant.
Cons: The hotel seem dirty the price or the room didn’t not make the quality
Excellent 10.0
Pros: The people and the food
Cons: I would have liked to have a microwave in the room. But, they had one right by the snacks and meal area. So, this should not be counted against them. The bed was softer than I like. But my girlfriend loved it.
Excellent 10.0
Pros: Clean and classy
Cons: Disappointed that there is no kitchen or bar open
Mediocre 3.0
Pros: Gym
Cons: No daily cleaning, no breakfast due to "Covid", but, no mask wearing and no social distancing.
Okay 5.0
Pros: Convenient, friendly staff
Cons: Air conditioner too noisy, Coffee maker in hallway not convenient and coffee not good .
Good 7.0
Pros: The location was good. The room was clean. The staff was friendly
Cons: The restaurant was closed due to staffing, so unable to get any breakfast. There was no microwave in the room to reheat anything (definitely a first in all the hotels I've stayed at). The mini fridge had a bad seal and prevented anything you put in there from getting cold
Excellent 10.0
Pros: Staff was awesome,no complaints.
Cons: Will definetly stay again when were in area again.
Excellent 10.0
Pros: Good location, pet friendly
Excellent 8.0
Pros: Bed was comfortable. Location was a bit hard to get to but centrally located. Staff were nice.
Cons: The room had a dirty sock in the bathroom. We asked for maid service and the first night came back to a dirty room, not cleaned. We had to call 3-4 times to get room service. We were disappointed in this.
Okay 4.0
Pros: It allowed dogs
Cons: The hotel has brown water. The staff claimed it was safe but other places we visited didn¿t have brown water. The restaurant and the pool were closed so there wasn¿t anything to do at the hotel.
Good 6.0
Cons: Sheets had stains
Excellent 8.0
Cons: Freeway side of hotel s bit noisy.
Excellent 8.0
Pros: Bed comfortable
Cons: No hair conditioner in dispenser Due to Covid which is understandable- restaurant/bar not open
Poor 1.0
Cons: This was the worst hotel experience ever. We were put on a floor among a juvenile hockey traveling team. They ransacked our floor during the night. A hotel employee stood 120 ft away and did nothing. Awful experience. Management will confirm.
Excellent 10.0
Pros: Toss up between the staff¿s friendliness and the hotel¿s cleanliness.
Good 6.0
Pros: Noticing how nice the hotel was 15 years ago was the only thing that was nice
Cons: The hall was so cold you had to have two jackets on there was no microwave in the room the limited breakfast was six dollars worse channel selection on the TV even before the fact that half the channels were off during my stay the hotel definitely shows
Excellent 10.0
Pros: Location in relation to our business in the area.
Poor 1.0
Pros: Nothing
Cons: Poor service, dirty room, lack of channels on tv. Thin walls hear other people in next room.
Poor 1.0
Pros: Location
Cons: There were used wash cloths hanging on the shower curtain rod. There were no towels in the room. When he brought towels there was no wash cloths. There were dead bed bugs in the towels he brought that were thin and dingy. Smashed bugs on the wall too.
Excellent 8.0
Pros: Comfortable beds, very friendly and professional staff.
Excellent 10.0
Pros: The staff is great. Friendly and accommodating. The beds are comfortable.
Cons: The bar is closed due to covid-19 but the pool was closed before that for "construction" but there appears to be no construction going on. Therefore, this hotel should not be advertised as having a pool.
Poor 1.0
Pros: Nothing left and got another hotel. My room was changed 3 times due to the rooms being dirty.
Cons: The pictures online are false advertising. This hotel should be closed due to unstayable conditions.. Very dirty place.
Excellent 8.0
Pros: Easy to find. Right on and off the highway. Very comfortable, clean bedding.
Cons: Bathroom wasn't very clean. My shower was clogged with hair.
Excellent 10.0
Pros: Quite rooms
Cons: No
Good 6.0
Pros: Not too dated.
Cons: The beds were sketchy and not very comfortable, there were not enough towels in the room, and there were not enough quality amenities for the stars it has.
Good 7.0
Pros: Comfortable Bed
Cons: A lot of general contractors hanging out in parking lot drinking beer.
Okay 4.0
Cons: Hotel was dingy, location was sketchy at best with random people hanging out in the parking lot...very insecure environment
Okay 5.0
Pros: Bed was very comfortable
Cons: 1 towel in the room no toilet paper way too expensive for what was available.
Poor 1.0
Cons: I have put in a formal complaint. We had to move rooms three times. The first the key didn't work, went downstairs three times, second room had dry hair from previous guest in the faucet and room was dirty. I was also charged twice for the incidentals.
Poor 1.0
Pros: The rooms
Cons: The manager didnt know I was sitting at computer and she was talking to anothwe worker about the homeless people in room 6o4 and 627 . which is myn and my sisters room . were far from homeless and she gave my mother in law a key to my rolm
Poor 1.0
Pros: Nothing, terribly outdated!!
Cons: Everything
Good 6.0
Pros: Keurig coffee in lobby is appreciated
Cons: room felt old. Didn't feel very clean.
Good 6.0
Pros: Comfortable bed
Cons: Stingy smell in room, dirty looking carpet, dark lighting
Mediocre 2.0
Pros: The staff were super nice and accommodating.
Cons: 1)super uncomfortable beds 2)the sales dept for the hotel booked a group of rowdy hockey players, boys aged10-14 who were super noisy and disrespectful. They put them among other guests. Forethought should've been given to booking them away from others
Okay 4.0
Pros: Hotel employee was one of the only staff really cared to help us and attempt to improve our stay.
Cons: The hotel in no way was what we have experienced or expect with Sheraton from previous stays w/ this brand. The rooms are unkepped furniture is worn. The TV was blurry sound was distorted remote control worked intermittently. The hotel had an odd odor.
Poor 1.0
Pros: The lobby was updated, and there was a full restaurant/bar.
Cons: Extremely loud. Given handicap accessible room/shower. Pink mildew on shower curtain. Unclean room (found change on floor, among other things Pillows were like bricks. Terrible location in undesirable neighborhood. Tiny and extremely slow elevators.
Poor 1.0
Pros: Location
Cons: The hotel is absolutely horrible. It smelled musty. It felt very dirty. There was a film on the toilet seat. When I told the front desk all I got in response was that they would talk to management. They did give me a voucher for breakfast.
Mediocre 3.0
Cons: My room was not cleaned. We were booked for 2 night. Exhausted from a funeral, we returned 9 hours later to a room untouched by the housekeeping staff. VERY disappointed.
Good 7.1
Pros: Convenient, Clean, Full Service but average. Big city pricing but rural atmosphere.
Excellent 8.6
Pros: -Very friendly staff -Option to decline housekeeping service in advance - green -Very accomodating for check in/out... late check in available, later check out available. -Not far from downtown area.. shopping, food -Bar/Restaurant in lobby
Cons: -I expected a little higher appearance quality for the room based on the price and how pretty the lobby/exterior photos, however, it was very clean and the bed was extremely comfortable!
Four Points by Sheraton Kalamazoo - Kalamazoo
Rated #7
7.0
Good 7.0
Based on 140 reviews
Details
Reviews
C$ 180

Cleanliness
6.8
Comfort
7.2
Facilities
5.8
Location
7.6
Overall
5.8
Overall 6.8 Good
Based on 484 reviews
Cleanliness
6.8
Comfort
7.2
Facilities
5.8
Location
7.6
Overall
5.8
Cleanliness
6.7
Comfort
7.2
Location
7.8
Services
6.8
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
7.3
Location
8.6
Overall
8.0
Cleanliness
4.6
Comfort
5.3
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.0
Comfort
7.2
Location
7.7
Services
7.0
Staff
7.8
Cleanliness
7.0
Comfort
7.4
Facilities
10.0
Location
7.5
Overall
10.0
Cleanliness
6.5
Comfort
7.0
Facilities
5.4
Location
7.3
Overall
5.5
Cleanliness
7.2
Comfort
7.3
Location
7.5
Services
7.1
Staff
8.3

Mediocre 3.0
Pros: Staff was great and made the adjustments that needed to be made!
Cons: Location is not the best neighborhood! Not very clean, moisture problem in 1st room (we were moved), sheets stained. We stayed 5 days and never saw housekeeping! Picture is of how much moisture was in the room after a lamp was moved.
Poor 1.0
Pros: Nothing
Cons: The room smelled like smoke. It was dirty and humid
Poor 1.0
Pros: Nothing
Cons: Bad neighborhood
Excellent 10.0
Pros: The location was great, the bed was great, everything was clean there was actually a microwave and a refrigerator which was nice. And I loved that they pretty much had a yard in the front that had a doggie poop bag station that was awesome.
Cons: My only complaint, is the floors would get a little dirty from the walking in and out but it did rain like the whole time we were there, and there never seems to be enough towels, ever, at any hotel really.
Good 6.0
Pros: As a single traveler I felt very safe and the beds were very comfortable. The air conditioning worked great, especially considering it was 87 degrees and very humid. Good hot water in the shower. Newer television in the room.
Cons: No coffee maker in the room or on site. The room smelled a bit musky/Smokey upon arrival.
Okay 5.0
Pros: Sturdy
Cons: Could be a little bit smart staff but oh well
Okay 4.4
Mediocre 3.0
Pros: Wasnt nothing i did like about the place
Cons: No
Excellent 9.0
Pros: The Staff was polite and Professional, the location was very convenient also.
Cons: No
Okay 5.0
Pros: The price attracted me here.
Cons: Property is littered and unkept. Guest leave bags of garbage outside there door so cats fight over it during the night. Floors are filthy. Bare feet become black. Permanent guests party late and nothing is done about the noise. Won't be back.
Mediocre 3.0
Pros: The The people who cleaned the rooms were very friendly and helpful.
Cons: The front desk manager  is very rude and acts like he owns the place.
Excellent 8.0
Pros: Rt. off the highway- convenience...
Cons: N/A
Okay 4.0
Pros: The bathroom was like another room
Poor 1.0
Cons: Rooms are dirty. Walk on floors socks were black. Bathroom was dirty. Won’t stay there again
Mediocre 3.0
Pros: The lady on front desk was very helpful and kind.
Cons: The room what we had was dirty all over, walls with some strange stains, shower didn't work correctly, it was a non smoking room,but smells like regular smoking room,the bed sheets has holes from cigarettes.Floor was sooooooo dirty!mosquitoes is horrible
Good 6.0
Pros: The staff are all very friendly and helpful?
Cons: Very dirty grounds
Mediocre 3.0
Pros: Nothing.
Excellent 10.0
Pros: The friendliest people and the willingness to help
Excellent 9.0
Pros: Affordable and great location
Excellent 10.0
Pros: Peaceful
Cons: Floor was dirty
Good 6.0
Pros: The Desk clerks and staff were pleasant And helpful.
Cons: Bathroom was small, and the mattress on the bed was wore out and felt like you was sleeping on the box springs.
Excellent 9.0
Pros: Room and customer service.
Cons: One of the wash cloths was dirty.
Poor 1.0
Pros: nothing.
Cons: rooms weremt as the picture showing, beds are not clean. the room in general was 1/10
Excellent 10.0
Pros: Was very cozy
Cons: The check out time
Okay 4.0
Pros: location
Cons: snow in the walkway
Excellent 10.0
Pros: Location & staff was great!! Especially the day guy on Saturday 6/3
Cons: Our room had a smoke odor even though it was a nonsmoking room
Okay 4.8
Pros: Rooms were not very clean
Mediocre 2.8
Pros: Nothing
Cons: Heater, bed, supplements
Excellent 8.0
Pros: had a bed and tv
Cons: I checked in and made my way to the room, which smelled like smoke and/or mold, immediately I started getting headaches and sneezing. Many people were smoking outside and AC was on, so I think it was drawing in outside air. There were also dirt piles in the corners, and toilet was in bad shape. Went in for a refund, and they asked if I wanted to see another room. The second room didn't smell as bad, so I took it.
Good 6.5
Pros: Staff was friendly, quiet, close to alot.
Cons: That breakfast want available for the price.
Okay 4.0
Pros: Pergo floors instead of carpet, BUT they were very dirty. Good for traveling with pets.
Cons: They obviously dosed the rooms with Febreeze, which I am very allergic to. Had to switch rooms after instant asthma attack, and leave the door open with the fans on full force for an hour plus. Then, in the morning, instead of the wakeup call I'd asked for, I awoke to the smell of cigarette smoke coming in the fan blowing outside air in. Obviously, my neighbor was getting his first cig of the day in, outside my room. Later, they both retreated to their car for a smoke, which meant their car exhaust filled my room. I shut the fan off at that point, of course. Not cool, especially for anyone with respiratory issues. Naively, I thought "100% Smoke Free!" indicated a commitment to better breathing practices on the corporate level, but it's just a marketing gimmick. Very disappointed.
Okay 4.8
Pros: This is not my first stay but was the worst. My young brother in law left an item in the room and when we xame back for it they said it wasn't there and wouldn't let us go check ourselves. We knew we left ut on the bed so someone there kept it.
Mediocre 2.0
Cons: Not clean, cold hardwood floors, best to wear socks...or for safety's sake, hip waders...when walking around the room. "Free" wifi was slower than the old 56K dial-up modems, couldn't even get enough signal strength (AT&T) to make telephone calls. Upon checking out early, the desk clerk didn't even ask why - I assume this thing happens to them a lot. For a few dollars more, I checked into Microtel by Wyndham on the west side of Kalamazoo. Clean, modern, well-appointed, working wifi, free continental breakfast. Worth it!
Excellent 8.5
Pros: My room was big and comfortable and well-kept. The rooms have recently been renovated and feature hardwood floors and new dressers and beds, The clerk was very helpful and friendly and amusing. Great place for the value.
Cons: TV was on the small side. Shower hardware was a little old. Otherwise, everything was great.
Excellent 10.0
Pros: Loved the room. People there very nice. Convenient to expressway.
Cons: Tv sucked. Snowy picture.
Excellent 8.0
Pros: Very quiet and close to dinning. Price was right.
Cons: No outdoor electric outlets.
Red Roof Inn Kalamazoo East - Expo Center - Kalamazoo
Rated #8
6.8
Good 6.8
Based on 484 reviews
Details
Reviews
C$ 109

Cleanliness
7.3
Comfort
7.5
Facilities
6.0
Location
7.7
Overall
6.0
Overall 6.7 Good
Based on 436 reviews
Cleanliness
7.3
Comfort
7.5
Facilities
6.0
Location
7.7
Overall
6.0
Cleanliness
5.0
Comfort
7.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
6.7
Comfort
7.0
Location
7.3
Services
6.3
Staff
7.3
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
7.6
Comfort
7.6
Location
7.7
Services
7.4
Staff
7.9
Cleanliness
7.4
Comfort
8.2
Location
8.3
Services
7.3
Staff
8.2
Cleanliness
7.6
Comfort
7.8
Facilities
4.0
Location
8.1
Overall
5.0
Cleanliness
7.7
Comfort
7.5
Location
7.9
Services
7.2
Staff
8.0

Excellent 9.0
Pros: Price
Cons: Swimming pool was dirty
Poor 1.0
Pros: Nothing
Cons: The room smell cigarettes it was very bad smell
Excellent 8.0
Pros: I had car trouble and got in at about 5 am. The staff were great. The room was quiet and comfy.
Cons: Nothing. It was clean and comfy
Okay 5.0
Cons: Room wasn't the cleanest chair was disgusting and floor hadn't been vacuumed, very loud guest in hallways.
Poor 1.0
Pros: Checking out
Cons: The phone in the room didn't work so you couldnt call downstairs. The smell of the room was the aroma of animals. I paid for a hot breakfast and all they offered was cereal. I will never visit this establishment again and wouldn't refer my dog here.
Good 6.0
Pros: The room was surprisingly soundproof.
Cons: The constant fox news blaring was hard to hear. Created a toxic atmosphere listening to people arguing about whatever they were talking about.
Mediocre 3.0
Pros: The price was good but everything else gets a fair to poor rating. The hallways smelled and the facilities could use some renovations. The bathrooms even if they were clean looked dingy. I would not stay there again.
Cons: It looks better on the outside than inside. Pricing was good
Poor 1.0
Pros: Poor selection. Very minimal choices
Cons: Staff very inattentive to issues with state supported guests. Homeless people suing facilities.. felt very unsafe
Poor 1.0
Pros: Close to exit highway
Cons: All the flophouse type guests and the pool area was full of algae, nothing like the pictures online... Deceiving
Excellent 8.0
Pros: I didn't have breakfast during my stay. Location was a little farther out than I like, but not horrible.
Cons: The hotel property next door.
Poor 1.0
Pros: Nothing it was horrible actually
Cons: Yes the fact that for $--- a day I couldn't use my room phone to make out going calls to order food or call a cab or my family nothing
Good 6.0
Pros: It was chill.
Cons: The pool was dirty and the people whom stayed there were druggy
Excellent 10.0
Pros: Hotel staff were so friendly and considerate. Our room was very clean, everything worked perfectly and the breakfast is a real bonus.
Mediocre 2.0
Pros: The hotel is conveniently located near where I was traveling over my stay and close to restaurants and dining.
Cons: When I arrived, the staff said they were overbooked and switched my reserved King room to a smaller room. Also, not all amenities listed were available when I arrived that was on the website and my non smoking room smelled like smoke. Awful experience.
Excellent 10.0
Pros: The room was very comfortable! And the housekeepers were very nice! The whole staff was pretty much amazing! The pool man cleaned out the hot tub while I was there and was working on the pool which was reassuring to me!
Cons: The location is kinda shady.. and that¿s literally probably the only reason they don¿t have more stars
Okay 4.0
Pros: Had both a fridge and a microwave.
Cons: Smelled like cigarettes.
Okay 4.0
Pros: Location
Cons: Staff was unfriendly and rude
Excellent 10.0
Pros: Very clean hotel. Had coffee and induvial muffins to grab and go.
Excellent 10.0
Pros: Quiet
Cons: N/A
Excellent 10.0
Pros: Good friendly service.
Poor 1.0
Pros: Nothing
Cons: Very dirty
Poor 1.0
Pros: The price was good.
Cons: The room smelled so bad Lysol did make a change, so we got candles to burn. The room wasn't clean, we found a sock that was not ours. The pool was so rundown with rust everywhere. The drinking fountain was riddled with rust. This hotel needs major work.
Good 7.0
Pros: Cleanliness
Cons: No
Good 6.0
Pros: Large rooms! Not too crowded
Cons: The front desk associate at night when we checked in, and the following night, was not at all welcoming. He seemed to be concerned that more than 2 of us were staying in the room overnight bc we had help carrying stuff. We are temporarily homeless.
Poor 1.0
Pros: No e
Cons: Roaches.
Excellent 8.0
Pros: Clean building fast service
Poor 1.0
Cons: They charged me extra when I arrived, staff was very rude. Room was dirty and smelly. Would not move me rooms or anything. Very unpleasant
Poor 1.0
Pros: Nothing
Cons: There were roaches and bed bugs in the room. The manager is supposed to contact me for a refund
Excellent 10.0
Pros: Open pool
Cons: Hot tub was closed and no continental breakfast
Excellent 8.0
Pros: Great rates friendly staff..
Good 6.4
Poor 1.0
Pros: Nothing at all complete false advertisement paid for amenities they did not even have !!! Very disgusted at this place they did not even give us clean bedding we had to beg for it and they dropped off the sheets and a different blanket for me to make!!!!
Cons: Everything location was dirty and run down no pool working all green and there was no breakfast as promised in the booking and on the phone! Worst experience I have ever had and it was a family vacation waited 2 1/2 years to take. Halls had smoke smell.
Good 7.0
Pros: We had a domestic fight in the roo. Next to us at 4 am. I called the front desk and the gentleman responded quickly.
Cons: Couldn't use the hot tub or pool. Also, ice maker was missing on the 3rd floor. Had to go down to main level to get ice.
Excellent 8.0
Pros: Affordable
Okay 5.0
Pros: Newish hotel.
Cons: Filled with unsavory people. One followed me to room and knocked repe on my door. Called desk. Front desk took their time getting to room and he was gone. Looked at security camera and said they would be looking for him. Room needed repair. No breakfast.
Okay 4.0
Pros: The location was good for me.
Cons: The staff never cleaned the room, fixed my bed, or gave me more toiletries. I had to ask for soap and towels. I had to stay with garbage in my room because they never emptied the trash. I would not recommend this place to anyone
Poor 1.0
Pros: Nothing cancelled my reservation due to a fee that I was not aware of and due to the staff being rude.
Cons: Rude staff
Poor 1.0
Cons: Jerky on floor Dirty bedding Water all over bathroom Bathroom dirty Only given a top sheet to sleep with Was never cleaned Rude staff Staff was asked to at least have a blanket downstairs for me to grab, they did not and then refused to give
Good 6.0
Pros: Very clean and cozy.
Cons: Couldn't figure out how to operate the tv.
Okay 5.0
Pros: Quite
Cons: The guy kicked me out and accused me of smoking after the fact I paid 468 for a week and didn’t give me my security deposit back
Good 6.0
Pros:  
Cons:  
Mediocre 3.0
Cons: Waited at front desk for 20 minutes before staff came to check us in. The room could use a good cleaning. Black mold around bathroom floor around tiles and on molding.
Good 6.0
Pros: The location is good for what I had going on.
Cons: When I arrived to check in I waited for t10 minutes for the counter people to return to the front desk. When they did return they were not even remotely apologetic for keeping me waiting.
Good 7.0
Pros: Close to highway and town
Cons: The loop road
Okay 5.0
Pros: Pool was warm
Cons: The staff were not welcoming or freindly
Mediocre 2.0
Pros: The hot tub and pool
Cons: My fiance and I were harrassed by one of the employees because I booked the wrong date?
Good 6.0
Cons: The breakfast hours on weekends is over at 10:00 and needs to be extended until at least 11:oo a.m.
Mediocre 3.0
Pros: Price
Cons: The chair in the room was absolutely filthy.
Mediocre 3.0
Pros: Friendly, helpful people. Not a bad location. Decent price, but I have had much better hotels in better places for better prices.
Cons: Stunk and was not clean. Smelled like cigarettes everywhere, even though it was supposed to be non-smoking. Dogs barking in rooms. Had to change rooms because my first one sounded like a kennel.
Mediocre 2.0
Pros: The beds were comfortable.
Cons: This was not a 2.5 star hotel.
Okay 5.0
Pros: Location right off interstate.
Cons: Old and outdated.
Mediocre 2.0
Pros: nil
Cons: everything
Mediocre 3.0
Pros: Pool
Cons: Tub would not stay stopped up
Okay 5.0
Pros: It is in a great location. There was a fridge and microwave in the room which was nice.
Cons: The room was OK other than the bathroom door didn't even close tight.
Okay 4.0
Cons: The bathroom floors were nasty, sticky! One of the rooms I booked was for a lady that had a prosthetic and was told there was no shower seat.
Mediocre 3.0
Pros: Front desk employee seemed nice. Had a microwave and fridge, which was nice. Bed was pretty comfy. Furniture was surprisingly nice.
Cons: Stains on the bedding. Drywall peeling in the bathroom. The water turned brown about halfway through our stay. We reported it - they seemed mostly unconcerned. It cleared up, but I still didn't drink any water coming out of the sinks there.
Mediocre 3.0
Pros: It had a pool and was by a decent amount of restaurants
Cons: If I wanted to feel like I was at home, I got that. I walked in and went to use the bathroom, that's where I saw a super long group of hair on the shower wall. Not as good as the bright yellow stain on the comforter we didn't notic until the next morn
Okay 4.0
Pros: Hotel staff great and responsive to requests.
Cons: The hotel is not a 2 1/2. More a poor 2. Desperately needs renovating. Approach to hotel was dirty and unkempt. Room was neat but appearance did not give good impression. Breakfast area not appealing. Did not stay for breakfast. Just wanted to leave
Okay 5.4
Pros: The price thru kayak. Breakfast was descent. Front desk lady was nice
Cons: Had to go to front desk for extra pillows etc. Wouldnt bring to room. Pool was cold and scummy. Rooms need repainted, bathroom toilet paper was a partial roll. My opiniom it should have been replaced for cleanliness. Heater wouldnt work correctly.
Okay 4.5
Pros: Nothing!
Cons: The fact that I didn't get towel service. When i finally called down for new towels I was told I had to come get them. As I was checking out towel service was offered. The first day breakfast lasted an hour before they started putting stuff away. The next day food items were missing and I asked for a replenishment of certain food items and the lady told me she couldn't find the can opener. But you just had the food I requested out before I came down. Why can't you find the can opener. I felt they wanted to leave and didn't want to open another can of the gravy I requested. I will not be staying there ever again! I stay in hotels for a living and this was one of the worst.
Clarion Inn - Kalamazoo
Rated #9
6.7
Good 6.7
Based on 436 reviews
Details
Reviews
C$ 145

Cleanliness
6.5
Comfort
6.8
Facilities
4.0
Location
7.5
Overall
4.0
Overall 6.4 Good
Based on 281 reviews
Cleanliness
6.5
Comfort
6.8
Facilities
4.0
Location
7.5
Overall
4.0
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
6.5
Comfort
6.9
Location
7.6
Services
6.3
Staff
7.4
Cleanliness
6.3
Comfort
6.8
Location
7.5
Services
6.6
Staff
7.2
Cleanliness
6.8
Comfort
6.7
Location
7.4
Services
6.7
Staff
6.8
Cleanliness
6.8
Comfort
6.6
Location
7.6
Services
6.5
Staff
7.1
Cleanliness
6.3
Comfort
6.0
Location
7.4
Services
6.1
Staff
6.8

Okay 5.0
Pros: Checking in and checking out was quick and easy. The breakfast room was clean and satisfactory, and the hotel was fairly quiet at night.
Cons: My room looked like it had been raided for surplus furniture. Maybe it had two beds previously, but when I arrived it had one king bed and a huge empty space where another bed must have been, which looked weird. Cleanliness was poor. The bathroom floor needed a good cleaning, and there was what appeared to be a condom or something similar under the bed. Not much "Quality" in this Inn. Don't think I'll stay there again.
Excellent 8.0
Pros: We liked the Location
Cons: We chose this hotel because it had a refrigerator and microwave. But the refrigerator didn't work even after desk clerk said they would said they try to get it working for us. Noise especially when we could hear people walking in room above. And saw what appeared to be a drug deal take place at night in parking lot
Mediocre 3.0
Pros: Nothing
Cons: Dirty, tiles falling apart on spa tub, mold on the carpet sink stained up, fixtures falling a part
Poor 1.0
Pros: N/A
Cons: The worst hotel I have ever stayed at. It was so dirty I felt compelled to keep my shoes on while I was walking around the room. I can¿t overemphasis how dirty this place was. The moment I pulled into the parking lot I knew it was going to be a terrible
Okay 5.0
Pros: Bathroom was clean and friendly staff.
Cons: N/a
Good 6.0
Pros: How helpful they were
Cons: This is a older hotel. But was fairly clean. The area is a little shady. We noticed even at the Fairfield by Marriott there was a lot of homeless people walking around. And appeared to be several drug deals going on. The area didn’t seem that safe. This hotel was very helpful though. We needed a reservation last minute due to other hotel when confirmed didn’t allow pets that had been stated online. We booked and showed up the next day. We ended up deciding to stay only one night. The guy gave me no problem and cancelled the second night. By that next evening I was even refunded my money. That’s the fastest I have ever been refunded. They do have a indoor pool too. We didn’t try it out though. There was several kids in their playing.
Excellent 9.0
Pros: Pool
Cons: Pool hours
Okay 5.0
Pros: It was not bad. Not great, but not bad.
Cons: My room had a lingering odor that I couldnt place. Cigarette smoke with a slight hint of body odor, maybe.
Mediocre 2.0
Pros: Location and price. I was booking at midnight in the midst of a family crisis.
Cons: The deadbolt on the room door didn't work. The bathroom was very musty smelling and the carpet had not been vacuumed well. There were several types of crumbs on the floor. The clock was nasty. I expected much better out of a Quality Inn hotel.
Poor 1.0
Pros: Nothing
Cons: everything was awful. Rude staff tries to charge me twice
Excellent 10.0
Pros: Building
Cons: Security
Mediocre 3.0
Pros: Room was clean and hot tub was clean as well
Cons: Would have been 5 stars if the free breakfast was available in the mornings and I had kids next door to a room with spa and I expected to relax for 2 days but the 1st day was not pleasant and I felt like the next room had tv blasted
Mediocre 2.0
Pros: Price
Cons: Everything smelled bad outdated
Okay 5.0
Pros: Walking distance of everything.
Cons: Could have had better selection of breakfast
Mediocre 2.0
Pros: Staff seemed nice and helpful. Location was good.
Cons: Room and rest of hotel was extremely dirty to the point it made stay pretty uncomfortable. Didn’t want to even eat in my room because the chairs were so visibly dirty and old. Bathroom sink was clogged and filled with dirty water, brushed sink in s
Excellent 10.0
Pros: Freindly
Cons: The pool was freezing
Excellent 10.0
Pros: I had an unusual situation which they were happy to help me with. I thought the breakfast selections were good.
Cons: I wear contacts and there was no plug for the bathroom sink for when I take them out at night to clean them.
Excellent 8.0
Pros: Pool
Cons: Room was clean but there was a dirty socks smell in the room
Okay 5.0
Pros: To be fair, the hotel should be 2 star hotel
Excellent 9.0
Pros: Quite and staff was very friendly.
Cons: n/a
Excellent 10.0
Pros: friendly staff, clean room, nice breakfast
Mediocre 2.0
Cons: It was too hot in the room and the air conditioner was unbearably loud so either you sleep in the heat or not at all.
Good 6.0
Pros: Service and hotel staff
Cons: Breakfast.hotel has some smell
Excellent 8.0
Pros: Proximity to freeway
Cons: Someone with a thick accent was knocking on the door at 9 a.m. - Housekeeping??
Excellent 9.0
Pros: The room was clean, and the bed was comfy
Cons: The pool was out of commission
Excellent 10.0
Pros: Very friendly and helpful staff. Clean and neat. Good continental breakfast. Good location.
Cons: The snowblower was left outside by the lobby entrance chained to a bush. Not a great place and subject to theft or damage.
Mediocre 2.0
Pros: I liked the pool and having a good breakfast!
Cons: The hotel charged my card that i paid for the room with an extra 50.00$ and still hasnt refunded it to my account! The staff was very rude and disrespectful. I wouldnt recommend this hotel to anyone!
Okay 5.0
Pros: The man at the front desk was really nice and helpful.
Cons: The room was just not clean, the sheets were stained, the blankets were stained and the bathroom tub wall had hair on it.
Good 7.0
Pros: Location
Poor 1.0
Pros: Nothing notable
Cons: No hot water for shower, dirty, thin walls
Good 6.0
Pros: Not much
Cons: The room was cleaned but not well. Dirt in the corners where the vacuum didn’t reach. Sheets and towels were cleaned but had very noticeable stains on them. The hotel had a generally rundown appearance. This hotel does NOT meet its 2.5 star rat
Mediocre 3.7
Cons: Sheets and pillows were dirty. Bathroom could have been cleaner. Fitness room was closed (for renovations? or just closed?). Arrived around 9 pm on a very cold night. There were only 6 other cars in the parking lot, but for whatever reason, they assigned us to a room on the 3rd floor right next to another family. We could hear everything through the walls--the TV, conversations, people actually using the toilet. In the morning, they started running the vacuum outside our room at 10 am and asking the family next to us whether they were checking out yet. Every time we left the room to take more luggage out to the car the man cleaning the rooms would ask if we were all done. It was clearly done to hurry people out because the carpet between our room and the elevator was full of debris that he clearly wasn't bothering to vacuum when running the vacuum. The staff (or owners?) also left their car parked in the covered entrance to the hotel, which just seemed tacky. At breakfast, the scrambled eggs were barely lukewarm. Overall, it was clear that they didn't really want guests, weren't really bothering to clean the rooms despite their hurry to do so, and aren't really interested in being in the hospitality business.
Good 6.0
Pros: Enough pillows and warm blankets
Cons: One guy was running the place aline, buzzed the desk several times and nobody came; was fermented at breakfast
Poor 1.0
Pros: Absolutely nothing
Cons: Live bedbug in the room,"clean" towels had makeup and blood stains on them, "non-smoking" room stank like tobacco, the tub had mildew & soapscum in it,clearly no one had cleaned it in months, pillows were yellow, floors were dirty. Absolutely disgusting
Excellent 9.0
Pros: Comfy bed, nice TV selection, great location and great shower!
Cons: it was just about perfect!
Mediocre 3.0
Pros: the rooms were fine, seemed clean, we were not there very long
Cons: Breakfast food was subpar.
Okay 5.0
Pros: It was in the right location.
Cons: The sheets, though clean, were stained from both consistent use (vague shadows where the bodies have been) and some acute incident (ominous spots). I slept in them, but my wife would have demanded new ones (had she been there).
Poor 1.0
Cons: Found bedbugs in our room after the first night. Staff at desk denied it.
Mediocre 2.0
Pros: There is a workout facility on location.
Cons: I prepaid for a king room and when I arrived, I was told there were none available. So I was put in a room with two double beds. One of the bathroom towels had yellow stains on it. Staff was a bit rude.
Okay 5.0
Pros: God location, comfortable beds
Cons: The nicest way I could put it is the hotel is well worn. It's in major need of a total renovation.
Quality Inn Kalamazoo - Kalamazoo
Rated #10
6.4
Good 6.4
Based on 281 reviews
Details
Reviews
C$ 119

Cleanliness
6.0
Comfort
6.5
Facilities
5.8
Location
7.3
Overall
5.2
Overall 6.2 Good
Based on 419 reviews
Cleanliness
6.0
Comfort
6.5
Facilities
5.8
Location
7.3
Overall
5.2
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
5.5
Comfort
6.0
Location
6.9
Services
5.4
Staff
7.0
Cleanliness
6.6
Comfort
6.0
Facilities
6.0
Location
6.6
Overall
6.0
Cleanliness
6.1
Comfort
6.5
Location
7.1
Overall
2.0
Services
5.8
Cleanliness
6.1
Comfort
6.4
Location
7.3
Services
6.3
Staff
7.5
Cleanliness
6.6
Comfort
7.0
Facilities
6.5
Location
7.9
Overall
5.8
Cleanliness
5.8
Comfort
6.3
Location
7.2
Services
5.5
Staff
6.8

Excellent 8.0
Pros: Previously submitted. We also received a reply from your office regarding our comments. William Sanders
Poor 1.0
Pros: It had an inside pool which included a hot tub, pool yes, hot tub was in suite for $--- a night, coin laundry on the facility-out of order-as were the vending machines, continental breakfast-coffee only, calls weren't forwarded, failed wake up call &
Cons: Room had feces spread on both side walls of toilet & by sink-asked to be cleaned,had to show mgmt next evening-never cleaned,ejaculation across nightstand,cockroaches in room, microwave did not work,week stay,never vacuumed,out of order signs everywhe
Okay 5.0
Pros: Rooms are specious.
Cons: There is no breakfast available here although it was mentioned in Booking.com. The crowd was not good at all. Too much noise created by other guests at night, extremely disturbing for sleep. There was no water available in the vending machine, we need to carry them from outside stores. Laundry service, Lift service were out of order all the time. Ultimately not a good experience as compared to other places. Not recommended for family.
Excellent 10.0
Pros: Room was clean. bed was comfortable and staff was professional and caring.
Cons: Breakfast!!!
Excellent 8.0
Pros: Check in went very smooth and the staff, though a little hard to understand, was very gracious.
Cons: There weren’t enough towels for the amount of people the room was reserved for. No breakfast. And the building, itself, smelled of stale cigarette smoke.
Poor 1.0
Pros: Nothing! I feel like days inn is creepy, and disgusting! DEFINITELY NOT A FAMILY HOTEL! Or somewhere you¿d want to bring your kids!
Cons: For the price, I expected a lot more out of them. The pool was shut down for maintenance which makes me feel like they should¿ve adjusted the price
Okay 5.0
Pros: location
Cons: Staff not well versed in english. Hard to get your point accross of course the pandemic made it less enjoyable. Would like sheets changed at least once as we were there 9 days
Mediocre 2.8
Mediocre 2.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: Its location was near where I needed to go.
Cons: Said Continental Breakfast was included, but there wasn't any.
Mediocre 2.0
Okay 5.0
Pros: Not a lot
Cons: It was ok i gess
Excellent 8.0
Pros: Friendly staff, clean rooms
Cons: Vending machines were lacking but that’s really it
Excellent 10.0
Pros: Big rooms
Cons: Ran out of breakfast in the cafeteria
Okay 4.0
Cons: The front desk had a funny smell, set off my allergies. Bed spread had cigarette burns in it.
Okay 5.7
Pros: Location was very convenient. Young lady at front desk was very helpful and nice. Air conditioning system was working nice.
Cons: Sheets were not clean. There were roaches at my first room. I definitely had big health concerns about this place with stains on sheets and on carpet.
Okay 4.0
Pros: Nothing
Cons: When i just got into the lobby it smelled so bad like weed. The breakfast area was very dirty in the morning.
Mediocre 3.7
Pros: Local places to visit
Cons: The first room smelled like smoke. They switched me to another room which also had a funky smell. Breakfast did not have enough to offer. Towels in the room were already wet before use.
Okay 4.8
Pros: It was cheap and in the right location
Cons: Beds were not great, no blankets, just questionable bed spreads. Non smoking room smelled of cigarettes
Good 6.2
Pros: Get what you pay for.
Excellent 10.0
Pros: All of it and desk is very kind and help ful
Good 7.7
Pros: You get what you pay for. The bed was uncomfortable, but it was a place to sleep for a night.
Days Inn & Suites by Wyndham Kalamazoo - Kalamazoo
Rated #11
6.2
Good 6.2
Based on 419 reviews
Details
Reviews

Cleanliness
5.7
Comfort
6.0
Facilities
3.6
Location
6.8
Overall
4.4
Overall 5.6 Okay
Based on 246 reviews
Cleanliness
5.7
Comfort
6.0
Facilities
3.6
Location
6.8
Overall
4.4
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.2
Comfort
5.7
Location
6.2
Services
4.9
Staff
6.2
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
6.0
Comfort
6.4
Location
7.1
Services
5.9
Staff
7.5
Cleanliness
5.3
Comfort
5.8
Facilities
2.0
Location
6.8
Overall
4.0
Cleanliness
6.1
Comfort
6.1
Facilities
5.0
Location
6.8
Overall
5.0
Cleanliness
5.8
Comfort
6.5
Location
7.6
Services
6.1
Staff
7.5

Poor 1.0
Pros: That I'm not there anymore
Cons: Iy was the worst hotel I've ever seen. The hall looked like the project's. The bath tub and shower curtain had mold and the room smelled. Out the window the view was a brick wall. No shampoo, no soap. It was awful. And the staff were rude.
Mediocre 3.0
Pros: King sized beds were real king sized beds
Cons: Everything else: not very clean, hallways smelled bad, facility not well kept
Poor 1.0
Pros: Fridge in room
Cons: No microwave and nastt
Good 6.0
Pros: They do not have breakfast at this time due to covid
Cons: They could have water in the pool.
Mediocre 3.0
Pros: Nothing staff is rude
Cons: Room was dirty, and smelled horrible
Poor 1.0
Pros: Convenient location
Cons: Burn marks on the sheets, mattresses were stained and filthy, floor was sticky. Hotel is close to the train tracks, so your experience will vary depending on whether you find trains soothing or not.
Excellent 10.0
Pros: Cozy
Okay 4.0
Pros: The location
Cons: Blankets were old and has burn holes in them bad TV reception
Poor 1.0
Pros: Not much. Maybe the location proximity to my destination
Cons: Room door did not work. Desk attendant had to let us in every time. Room was dates and sheets were wrinkled. Corner areas or room and bathroom were soiled. One exterior door lock (closest to our room) did not work making having us walk around the building
Excellent 10.0
Pros: Convenient location for trip over to Gilmore Car Museum; good food next door vs free breakfast.
Cons: Room (125) needed a little baseboard repair work between toilet and tub, no big deal. Terrible snowy TV picture; this is why we all stream video on our laptops anyway.
Poor 1.0
Pros: nothing
Cons: The hotel had an awful smell coupled with bleach, the ac unit was full of gunk which blew into the room, it was unclean and had a cockroach/ in the bathroom
Poor 1.0
Pros: Nobody broke into my room
Cons: the windows open to the outside and mine would not lock. it made all of my clothing smell like cigaret smoke
Poor 1.0
Cons: Cleanliness
Poor 1.0
Pros: Nothing
Cons: Yes
Excellent 8.0
Pros: Easy access to the Freeway and close to my destination. Great staff.
Cons: Very minimal breakfast facilities.
Poor 1.0
Pros: Leaving it
Cons: DIRTY DIRTY DIRTY
Good 6.0
Pros: The tv
Cons: The beds
Okay 5.0
Pros: Location was great! Right off of the highway and next to some gas stations.
Poor 1.0
Pros: there was nothing about this hotel i would ever recommend to another human being. tried to save money but this taught me to always spend the extra dollar for a hotel--its worth it.
Cons: people whonlived in kalamazoo hang at this hotel selling drugs, they come in and out as they please. the cleanig crew need to be trained on how to clean, from the bedding being dirty to the floor not being vacuumed. terrible experience.
Mediocre 3.0
Pros: The air conditioning worked well.
Cons: Staff was rude. Bed smelled of urine. Breakfast was scarce. Pool was cloudy and ice cold. People were fixing cars and throwing things into second floor windows in the parking lot.
Mediocre 2.2
Pros: easy on/off freeway
Cons: It was dirty, smelly, old, and most everything was broken. Do not expect to feel good about yourself if you stay here.
Okay 5.0
Cons: It was dirty, the air in one of my rooms barely worked, the drain in the tub was stopped up so while showering it would fill all the way up you had to rush.
Poor 1.0
Cons: There was blood on our sheets, asked to be moved, was moved into a horribly worse room and then refused to give us a full refund. After the manager finally willing to speak with us the next afternoon, we received the rest of our refund.
Mediocre 3.7
Pros: Price
Cons: Dingy and dated. Breakfast was terrible, ended up going to Denny's. Pay the extra $20 to upgrade to a better hotel.
Excellent 10.0
Pros: Very clean and quiet
Cons: Breakfast could have been better... yogurt, fresh fruit....
Good 6.0
Pros: This was an inexpensive hotel with a pool, continental breakfast,and two king-sized beds and conveniently located right off of I-94.
Cons: The pool, breakfast, and bathroom were small and the building was dated. Housekeeping woke us up on the day we were checking out wanting to clean the room.
Mediocre 3.0
Pros: The location, updated TV and a good working air conditioner is the only up side to this hotel.
Cons: the outside of the hotel did not have to be so dirty. Trash around the grounds, outdated sheets and covers, old furniture, no fruit at breakfast, and the staff seemed to be put out when questions were asked. Two stars if too high of a rating.
Okay 5.0
Pros: close to freeway.
Cons: overall
Okay 5.0
Pros: Staff was very nice and helpful.
Cons: Our room had pet hair in the carpet around the perimeter of the room. Entry way to our hall was filthy.
Mediocre 2.5
Cons: The hallways and stairwells were dirty. They did not clean our room or bring clean towels. People were hanging around the entrances Lot of fighting, use of fowl language and arguing in the halls One of the worst places I have stayed
Excellent 8.8
Pros: I liked the location and the quick service at the front!!
Cons: The beds could be better!! But not bad !!
Mediocre 3.0
Pros: Room was cheap.
Cons: Hotel was dirty and run down.
Econo Lodge - Kalamazoo
Rated #12
5.6
Okay 5.6
Based on 246 reviews
Details
Reviews

Cleanliness
5.3
Comfort
5.6
Location
6.5
Services
4.9
Staff
6.5
Overall 5.1 Okay
Based on 136 reviews
Cleanliness
5.3
Comfort
5.6
Location
6.5
Services
4.9
Staff
6.5
Cleanliness
4.5
Comfort
4.9
Location
6.4
Services
4.2
Staff
6.1
Cleanliness
5.3
Comfort
5.5
Location
5.8
Services
5.0
Staff
6.5
Cleanliness
5.2
Comfort
5.6
Location
6.7
Services
4.8
Staff
6.7
Cleanliness
6.0
Comfort
6.3
Location
6.9
Services
5.5
Staff
6.8
Cleanliness
5.1
Comfort
5.9
Location
6.7
Services
5.0
Staff
6.6

Poor 1.0
Pros: I didn't like a thing about that room
Cons: I didn't like have a staff for very disrespectful and how the room was dirty and have the drawer was broken when we have to run and how the door was busted into
Poor 1.0
Pros: Nothing
Cons: This place needs to be shut down room had no smoke detectors/sheets on bed stained/ pillows were a joke/ the floor tile loose and sticking up a big hazard/ outside trash all over /midnight people outside of room party loud music drugs/ can’t secure ur door :
Poor 1.0
Pros: big rooms comfy beds
Cons: giant bed bugs have welts everywhere on my body and had to throw away all my belongings i brought in my room. you also pay the price at other motel 6 hotels for a quadrouple with fridge and microwave but you dont get either here its seven extra dollars a day to rent them if they are available. there was pooped smered on the side of the bathtub.
Mediocre 3.0
Pros: Nothing it was very dirty
Okay 5.0
Pros: staff friendly
Cons: room not to clean or safe with a broken door
Excellent 10.0
Pros: Everything
Cons: The bed pillows
Poor 1.0
Pros: Place is not a good place and bed is not good
Good 6.0
Pros: The prices are cheap when you're looking for something quick
Cons: Could of been cleaned a little bit better
Poor 1.0
Pros: Nothing
Cons: There was mold growing on the ceiling
Poor 1.0
Pros: Speedy check in
Cons: Black mold was on the bathroom wall and the shower fixtures where not on which left a hole in the wall.
Poor 1.0
Pros: Nothing they have bed bugs
Cons: Not clean. Bed bugs. Crack heads all over
Poor 1.0
Pros: No refrigerator no micro range floors are bad in t room
Poor 1.0
Cons: Cockroaches
Poor 1.0
Cons: Cockroaches in the room and the manager was very unprofessional..I've stayed at that hotel for over 2months and never had an issue
Mediocre 2.0
Cons: Cockroaches in the room
Excellent 9.0
Pros: Awesome
Cons: Mo
Poor 1.0
Cons: the walls were stained, spider web in the bathroom, curtain was falling off rod, door looked like it had been broken down, hole in bathroom door, hole in bathroom wall, dirty floor tile, discolored tub, no boxspring, just a mattress on a platform,
Poor 1.0
Pros: Location is all this motel has going for it.
Cons: Should change name to Bates Motel. Very dirty, beds like rock, mattress on a wooden box. Towel bars missing, no coffee,fridge in rooms. Cigarette burns in bedding yet no smoking room. They need not leave light on for me. Will pay more for better hotel
Mediocre 3.0
Pros: Nothing
Cons: Staff hard to understand. Rooms were dirty and dated. Bathroom was unsanitary. Did not feel safe to take shower and i didnt.
Motel 6 Kalamazoo - Kalamazoo
Rated #13
5.1
Okay 5.1
Based on 136 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.4
Facilities
4.6
Location
6.9
Overall
4.6
Overall 4.9 Okay
Based on 106 reviews
Cleanliness
6.3
Comfort
6.4
Facilities
4.6
Location
6.9
Overall
4.6
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
5.0
Overall
2.0
Cleanliness
5.9
Comfort
5.8
Location
6.3
Services
5.1
Staff
6.9
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
6.5
Comfort
6.7
Location
7.1
Services
6.5
Staff
7.8
Cleanliness
7.5
Comfort
6.9
Location
8.1
Services
8.1
Staff
8.8
Cleanliness
5.4
Comfort
6.7
Facilities
4.0
Location
7.4
Overall
4.0
Cleanliness
6.7
Comfort
6.7
Location
7.5
Services
7.1
Staff
8.3

Poor 1.0
Cons: Rooms were outdated, drains were mostly plugged, furniture was old and full of stains.
Poor 1.0
Pros: Luckily we didn’t arrive until 3 am and we’re pretty tired so we overlooked everything mentioned below and actually found the bed comfortable.
Cons: This was the worst hotel I’ve stayed in in a long time. Finding it was a nightmare. The front desk guy was sloppy and not welcoming. The room has horrible, very outdated and not clean.
Poor 1.0
Pros: Getting out of there first thing in the morning.
Cons: It was horrible would not have stayed after we saw the room but every place we called was booked and no taxi service at 12:00. Sketchy looking people in lobby when we checked in.. the room was filthy beds not even made. Toilet handle fell off. Disgustin
Poor 1.0
Pros: Location & Staff(Renee) was very helpful.
Cons: It¿s worse than a 1-Star hotel. The room initially allotted had a Non-working AC and had lot of standing water on carpet. The next room had missing lamp shades (bulb was exposed)bathroom door won¿t close, lights burnt out & broken furniture in the room
Okay 4.0
Pros: It was close to airport
Cons: Pillows were so small, the size of a throw pillow. Asked front desk for another one and she said she doesn’t have any extra. Halls smelled like cigarettes.
Excellent 10.0
Pros: Staff was very helpful and friendly
Cons: The construction made access somewhat difficult
Poor 1.0
Pros: Nothing
Cons: It took us 30 minutes to check in. Room was filthy. Food was on the ground. Sheets felt sweaty. Puke stains on carpet. All the towels had stains. Every piece of furniture was stained. And the shampoo and conditioner was 90% gone.
Okay 5.0
Pros: The beds were great
Cons: Overrated 2 stars
Good 6.0
Pros: Easy to set up reservation.
Cons: The toilet had dried urine on the rim and under the seat. The shower water was yellow.
Mediocre 3.0
Pros: Xx
Cons: The pool was out of servis when I booked there is saying swimming pool open 😂😂😂😂😂my kids was so sad
Good 6.0
Pros: The staff was friendly
Cons: Its older. and some of my towels had stains on them.
Okay 5.0
Pros: There was a jacuzzi tub in our room like requested. I love jacuzzi suites. The front desk lady was super nice and friendly.
Cons: The sink in our room kept plugging up. There was a hair in the bath tub. The maid service wanted to clean our room before we were ready to check out making us feel rushed. The pool's heater was broken and the pool was closed. Our kids were pretty bummed out.
Good 7.0
Pros: The room size is plenty big enough for a family of 5, and its just 5 minutes away from the wings event center.
Cons: We only had 3 pillows in our room and with 5 people staying in 1 suite. When I asked for extra pillows and blankets they made a big deal saying "because of COVID" they can't give extra bedding. However she did end up getting 2 pillows from another room that wasn't occupied.
Excellent 10.0
Pros: Quiet and very nice
Cons: N/A
Poor 1.0
Pros: Outside of hotel and staff friendly
Cons: Needs better house keeping and maintenance. Rooms are falling apart and very dirty especially with covid19 still around. Inside pool was green, sheets are dirty bathroom floor and toilet had pee from previous company. We had to be moved 3 times
Mediocre 2.0
Pros: Nothing
Cons: Its a dump, right next to a tarmac, Shower head was barely operable. Smelled bad in general. The rating was a 3star should be 1star. Never going back, and soon as I walked into the lobby I knew it was terrible.
Poor 1.0
Cons: Didn't stay due to the room being filthy The hotel is dire need of a remodel from the worn and dirty carpets to the stained toilets. There were dead bugs lying on the window sill and on one of the beds.
Poor 1.0
Pros: Front desk clerk was pleasant
Cons: Not very clean
Excellent 9.0
Pros: Very nice for guest we hosted.
Cons: Nothing at all
Poor 1.0
Pros: The front desk staff person was very helpful and the housekeeper was very polite!!
Cons: There where bed bugs I got bite several times , I took pictures of the big and the bites and the blood along the bed !! This was after the switched rooms because the other room water didn't work on top of that the hot tub was filthy and the bathroom
Poor 1.0
Pros: It was close to Wings Event Center.
Cons: Shower fixtures were in poor shape. The toilet leaked. There was paint missing from the wall, the door stop to the bathroom was laying on the floor. The hotel pool was freezing cold; staff told us that was as warm as it got.
Mediocre 2.0
Pros: Location
Cons: Old, dark, outdated. Fitness room unavailable. 1 star!
Excellent 8.0
Poor 1.0
Pros: Front desk person was pleasant at first...
Cons: Bathtub had hair & mold in it. Hotel smelt like mold
Excellent 9.0
Pros: The hotel employee took great care of us at breakfast. 10 out of 10 would come back just for her.
Cons: Pool water was cold and smelled musty.
Okay 4.0
Pros: Location or convenience.
Cons: It looked like it was under construction. It was old looking and not by any means a Radisson calibre property. The ice machine was loud. Also the toilet had running issues. I woke up from the sound of the toilet.
Excellent 10.0
Pros: It was clean. It is getting renovated. Dont know what the bad reviews were about. Staff was friendly. Breakfast lady was awesum. Only thing I think is hot breakfast could have been better. Instead of fried eggs and biscuits i 5hink scrambled eggs and pota
Cons: Not really. All was great.
Mediocre 2.0
Pros: It was quiet.
Cons: The pictures had a jacuzzi but there was not one. Hotel is a little run down. Not what I expected to be paying for. This was not a great choice.
Mediocre 2.0
Pros: Convenient location in quiet corner of town.
Cons: The bathroom was absolutely disgusting! The toilet looked like it hadn't been cleaned in weeks and the shower head had a filthy layer of rust/residue on it. There were four hand towels hanging, one was white and the others were a dingy yellowish color.
Mediocre 3.0
Pros: Location was good. Breakfast options were good.
Cons: Shower water were rusty; made me not want to shower during my stay there. Bathtub drain and shower curtain were not in the best condition. For the price we paid, I would have expected more updated rooms.
Okay 5.0
Pros: It was quiet and check in and out was quick. The breakfast buffet employee was very attentive.
Cons: The bathroom was not clean. It's wasn't in great repair and that wasn't a problem in a cheap hotel but it wasn't clean (rust stains, more than a few hairs) and a three-star hotel should be clean. During check in, the employee never made eye contact once
Okay 4.0
Pros: Location- easy access from i94 and quick drive to downtown / wmu.
Cons: Old and worn out. Hallways smelled musty. Room was old - peeling paint, dusty light fixtures, old bathroom. Hotel is showing its age - I would not consider this a 3 star. Also, parking lot and sidewalks were very icy and not shoveled or salted.
Okay 5.0
Pros: Mattress Cookies
Cons: Bathroom was DIRTY. Hair in the shower drain, very dirty showerhead. The parking lot was completely covered in ice and was VERY dangerous. It had stopped snowing over 24 hour prior to our check-in. Hotel was tired-looking.
Good 7.0
Pros: location for work
Cons: The Shower, needs to replace the showerhead, it barely spit out water - a dripple. Also, no hot water, lukewarm at best.
Okay 4.0
Pros: Quiet
Cons: Location, hard to find on a service drive, old and dirty rooms, advertised breakfast is stale cereal and hot foods which are cold, uncomfortable bedding. Would not stay again.
Mediocre 2.2
Pros: There was nothing that I liked about this hotel
Cons: The pool was dirty and a nasty green color. They claimed the levels her safe but you couldn't even see the bottom of it. All of the craftsmanship on the hotel was gross. No warm water or water pressure. It smelled. It was just a gross hotel and VERY over priced. DO NOT STAY HERE. They were understaffed on a holiday weekend and the manager didn't even bother to come in and help out. Worst hotel experience ever. To top it off- the remote was taped together with a tacky stripped duct tape.
Country Inn & Suites by Radisson, Kalamazoo, MI - Kalamazoo
Rated #14
4.9
Okay 4.9
Based on 106 reviews
Details
Reviews
C$ 156

Cleanliness
5.0
Comfort
5.3
Facilities
4.8
Location
6.1
Overall
5.0
Overall 4.3 Okay
Based on 731 reviews
Cleanliness
5.0
Comfort
5.3
Facilities
4.8
Location
6.1
Overall
5.0
Cleanliness
6.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
6.0
Cleanliness
4.5
Comfort
6.0
Facilities
4.6
Location
5.5
Overall
4.5
Cleanliness
4.6
Comfort
5.1
Location
5.9
Services
4.4
Staff
6.4
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
5.0
Overall
7.0
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
7.0
Overall
5.0
Cleanliness
5.2
Comfort
5.4
Location
6.2
Services
5.1
Staff
6.8
Cleanliness
4.4
Comfort
4.8
Facilities
3.0
Location
5.4
Overall
3.0
Cleanliness
5.2
Comfort
5.4
Facilities
4.0
Location
6.3
Overall
5.3
Cleanliness
4.6
Comfort
5.1
Location
6.1
Services
4.6
Staff
6.3

Excellent 10.0
Pros: The friendly staff and over all welcoming feeling l.
Cons: Well we went it was kinda late at night once we got in the room went to shower and there was no towels I was quit upset and the staff wouldn't give any out to us as well
Poor 1.0
Pros: Nothing it was the worst hotel I ever stayed in and the only reason I stayed is because I’m working here from out of town and I have no other place to stay
Cons: I didn’t like nothing about this hotel
Poor 1.0
Pros: The friendly crack heads
Cons: Lmfaoo I slept in my damn car ¿¿
Mediocre 2.0
Pros: Location and cost
Cons: The sheets were stained and there was no blanket or bed spread. The housekeeper was supposed to come change them but never showed. I ended up having to change my own! There was trash bags and dirty linens outside my door. The property is in poor condition
Poor 1.0
Pros: Nothing
Cons: A very unprofessional and rude man at the front desk who was messily eating and really couldn't be bothered to give us any courtesy told us upon our arrival at midnight for a youth soccer tournament weekend that the hotel was overbooked, so our reservation, which we had booked through Snaptravel, had to be canceled. In response to our expressions of shock and disbelief, the employee flippantly commented that "this happens about 60 times a night here." What on earth?!! Because it was so late and we had our young kids with us, and since the place looked totally rundown and gross, nothing like the photos they had posted online, we didn't want to waste any time debating the issue since we really didn't want to stay there anyway at that point. Accordingly, we immediately left and jumped online to find the nearest hotel in the area with an available room. Because of the late hour and the soccer tournament, all the hotels in the area were sold out except one according to Priceline - and even though it was only a 2.5-star hotel, we had to pay nearly 4 times the cost of what we had contracted to pay at the Baymont. When we got to the next hotel, two other people were checking in and told us that the same thing had just happened to them at the Baymont and that they too had booked through Snaptravel. When I called the Baymont later to get more information about how this fiasco could have happened, a woman named Katie told me that the third-party websites (e.g., Snaptravel) "keep selling rooms here even though we tell them we don't have any left." If true, I don't know who is at fault, but the situation is ridiculous, unacceptable and needs to get fixed.
Mediocre 3.0
Pros: The staff was friendly.
Cons: When we went into our room there were no blankets on the bed, the toilet had pee on it, and the carpet wasn't vacuumed. The door was also open when we went to go in and not even locked.
Excellent 8.0
Pros: the room and were great.
Cons: I lert my thermos in my room when I left. Is there any way of getting it back. Thanks.
Okay 4.0
Pros:  
Cons:  
Okay 4.0
Pros: Room was clean compared to the horror stories I'd been told
Cons: No blanket on the beds. Room wasn't ready. Staff was amazing though
Mediocre 2.0
Pros: The guy that worked the night shift was friendly but I did not get the room I booked a deluxe king suite and ended up in just a regular King room not what I wanted and I believe I paid a little bit more than I was supposed to also especially for this room unable to be corrected
Cons: Not getting what I paid for not having it corrected day staff is rude my ex showed up and stole all of the studs on my rims and no one acknowledged it until he came back screaming and making a scene then they called the police and had me kicked out because someone who is stalking me showed up broke my car instead of helping me by calling the cops and telling them what was actually going on also the room was not clean bathroom tub and sink very dirty no towels it's just not a great place but for the price and a king deluxe suite I was gonna stay here but I won't do that again especially through the hotel or booking.com apparently there's no communication between systems or customer service
Poor 1.0
Pros: Dirty room an bad customer service
Cons: Room dirty an bad help an didn't want to give me a free night for there mistake
Poor 1.0
Cons: No towels in room. No blanket on bed. Three pillows on king size bed. The manager didn't honor our confirmation, and we were almost to motel, and manager called us to let us know room was unavailable Dirty windows, trash outside door all night,Key problem
Poor 1.0
Pros: Nothing
Cons: Yes
Poor 1.0
Pros: Homeless every where crack heads no towels dirty shees
Cons: Hotel sucked nasty people drugs every where
Poor 1.0
Pros: Checking out.
Cons: No blankets. No towels. An ironing board but no iron. Had to use a chip clip to keep the curtain in place, as it has been ripped down. The carpet was sticky. I count myself blessed to have survived. This wasn¿t the worst hotel I¿ve stayed at¿but close.
Poor 1.0
Pros: i liked the fact that i survived the experience without getting bedbugs, and also the fact that the stench from the room left my clothes after only two washings. it also gave me an appreciation for the other hotels in the area.
Cons: dirty, reeked of urine, smoke, and mildew, no towels, no comforters on the beds, towel holder half ripped off the wall, very unattractive room and hallways. DO NOT STAY HERE!!!!!
Poor 1.0
Pros: I guess maybe location.
Cons: Worst hotel experience ever, very dirty, no towels, no blankets, graffiti in the bathroom, dog scratches ripped up door, cuts in the furniture, 1/4 lamps worked, dog feces on sidewalks outside. I took pictures to prove everything.
Poor 1.0
Pros: Cheap
Cons: It was disgusting Dirty They didn't even have a blanket Toilet was disgusting
Poor 1.0
Pros: Nothing
Cons: Customer service is horrible
Poor 1.0
Pros: Nothing
Cons: Truck on blocks in parking lot. Check in took over 20 minutes. Told there would be no towels as laundry wasn¿t done. Went to room and saw tattered window coverings. Smelled of disinfectant. Walked back out and requested a refund. They said okay. None yet
Excellent 8.0
Pros: LOCATION
Cons: NEEDS A LOT OF UPDATING, FROM TOP TO BOTTOM
Mediocre 2.0
Pros: The ac worked well.
Cons: checked in to find my room had no towels, tp, pillow cases, or comforter. Bathroom was not clean, curtains were literally shredded. Hallways reaked of smoke, though somehow my room did not. Staff told me out of linens, handed me a mattress pad.
Mediocre 3.0
Pros: It was right off the highway
Cons: Staff, my card was charged 2 times and the room was dirty and I had bugs crawling on me when I woke up in the bed.
Okay 4.0
Pros: Close to location I was at
Cons: Not towels when I arrived a used dirty wash cloth in shower thin blanket with holes on bed only 1 very small pillow and run down bathroom
Okay 5.0
Pros: The staff are always trying so hard. It's not their fault they don't have the needed items
Cons: my car having a brick thrown on it from 3rd floor
Excellent 10.0
Pros: I like the staff here at baymont east hotel in kalamazoo Michigan
Cons: N-A
Okay 5.0
Pros: Nothing. Very dirty.
Cons: Dirty, trash everywhere seemed like.
Mediocre 2.0
Cons: Place was a mess, hallways outside the room itself didn¿t look cleaned there was blood and hair on the toilet . Walls where very dirty cigarette burns in curtains and we didn¿t get any blankets
Mediocre 2.0
Pros: Staff was polite hand professional.
Cons: Property in extremely poor condition, carpets very worn , paint peeling, gouged in walls. Linens were old and stained. Absolutely no towels or face clothes. Mold in bathroom.
Good 7.0
Cons: no cleans lines
Okay 4.0
Pros: The price and it wasn’t too far from my job
Cons: The rooms are not that clean. The linen it’s not that clean so I’ll bring my own. People keep playing on the phone so I had to unplug it in my room
Mediocre 2.0
Pros: Great price and the staff were very friendly and helpful. The room was very clean.
Cons: The hotel apparently does not have blankets. There's a lot of police activity and a lot of late night and early morning loud noise. Not the hotels fault per se, but still very annoying. If you can put up with that, it's fine. Otherwise I wouldn't.
Okay 5.0
Pros: I like the price
Cons: It was not very clean.
Good 6.0
Pros: The best thing I would have to say that I liked was 2 members of the staff. I believe the younger black woman with glasses And the maintenance guy!!!
Mediocre 2.0
Pros: Check in staff were nice.
Cons: I did not like the cockroach in my room, I did not like hole in my sheets that were obvious cigarette burns. I also did not like that the hallway smelled like cigarette smoke so much so it came into my room. Fan also did not work.
Good 7.0
Pros: they serve breakfast
Cons: they forgot blankets and towels. but no big deal. we just asked for some.
Mediocre 2.4
Okay 4.0
Cons: Road noise from highway, smelly hallway(smoky), light switch didn't turn on any lights, lamp shades by bed were crushed and askew, towels were too thin, clock radio and lamp were unplugged.
Good 7.0
Pros: I like the location
Cons: The appearance and cleanliness of the hotel could be improved. There was dog poop near the walk way in the back trash on the stairs. Not enough towels for the rooms.
Excellent 9.0
Pros: had all the convenience of home
Cons: no
Mediocre 2.0
Pros: Nothing at all was good about this hotel
Cons: Yes when I got there they said they didn’t have a room available because they had not been cleaned yet and it was 10 at night? There were people walking around all over and I’d bet my money that we woujd of gotten robbed if it wasn’t
Okay 5.0
Pros: The room was very clean. AC worked well. Basic amenities were up to date. Sheets were soft, pillows and bed were very comfortable. Bright & fresh smelling as soon as we walked in.
Cons: The tiny lane leading to the hotel was poorly marked and looked more like an abandoned path. There wasn't a shower curtain. The key didn't work on the third floor outdoor walk-up. At checkout it was evident it was low income housing.
Excellent 8.0
Pros: The staff was exceptional! Very friendly and accommodating with all guest. The washer was not working. The staff offered to wash my clothes. The Manager and staff when beyond to make my stay enjoyable.
Cons: Although, the hotel was clean. It has seen its better days.
Good 6.0
Pros: Good desk staff.
Excellent 10.0
Pros: Located on the ground floor
Cons: No exhaust ventilation motor in bathroom
Excellent 9.0
Pros: Location.
Cons: Some parts of the room was worn, run down, need of repairs.
Mediocre 3.0
Pros: none
Cons: cleanless
Okay 4.0
Pros: The hotel is conveniently located off of I-94. The beds were comfortable. The staff was friendly.
Cons: Our room had an odd stale smell. The bathroom door was hard to close as the hinges were loose. Much of the hotel has been renewed, but parts were still old, tired and broken, like the rear exterior doors. Breakfast was mediocre. The place needs work.
Okay 4.0
Pros: The night desk clerk (I checked in late) was very accommodating and capable. The bed was very comfortable.
Cons: When I went to check out the next day there was no one at the desk and no way to summon anyone shorting of calling aloud. That didn't work either. When she finally came to the desk her attitude was apathetic. No Do Not Disturb signs for doors. TV pathet
Excellent 9.0
Pros: Very comfortable bed. Good breakfast spread.Great staff.
Cons: Fruit flies in our room but then it has been a very wet season
Mediocre 2.0
Pros: Location
Cons: Raggedy dirty inside and out POOR CONDITION
Mediocre 2.5
Pros: When I found a new hotel to stay at
Cons: Everything. The building was old and run down. The rooms were small, stinky, and clearly had structural issues. There’s clearly people who stay there long term. At night it was so noisy I didn’t get a wink of sleep. At times I didn’t feel safe. The next day I searched for a different hotel to stay in which was not easy because a lot of them were booked or didn’t except pets. If I had not found a new hotel I would have driven home. When I checked out early, the desk person told me that a manager would call me. That was 4 days ago and I haven’t heard anything from anyone. They didn’t give me any refund for the nights I didn’t stay. It was so awful I was crying.
Okay 4.0
Pros: The location was good for us.
Cons: The room smelled like cigarette smoke, the other couple we were with complained to housekeeping about this they said they would spray the room but never came back. The telephones in both our rooms did not work, some outlets did not work. Walked barefoot after my shower, big mistake! My feet were black, filthy in just a few minutes walking on the carpet in the room. And the lighting in the room was poor. A suv was parked in the parking lot outside our room for hours with their loud thumping music going on. I am guessing no security, because this was not addressed. The free breakfast was terribly picked over and not being replenished. No tables available that were clean. Was not able to get a receipt when I checked out at the desk. Was told I would get one online thru whom ever I booked thru.
Good 7.1
Pros: the room was clean and the pool was open late
Cons: There was not a lot of food for breakfast the juice machine was broken you could make waffles and pancakes it was just yogurt cereal nasty-looking sausage and eggs
Mediocre 2.0
Pros: Not a good hotel
Cons: Room reeked of cigarettes. When I complained I was told they could come spray my room with some deodorizer. I was not offered another room. Bad experience all around. Oh and there was a sewing needle in the carpet with some drug residue from a past tenant.
Mediocre 2.5
Pros: The outside view was really nice
Cons: I didn't like the service the checkout time is different than it shows online. the staff was horrible ,the cleaning maids we're rude tried to come in my room before checkout and they tried to open the door after we asked them not to.and the room was just dirty sheets had cigarette Burns, showers were dirty, red marks on the pillow cases kinky hair all around the room smh and my wife and I don't have kinky hair,they weren't properly stocked up it just looked like the room was put back together with out cleaning it.
Mediocre 3.7
Pros: Location was close to the Expo center. They do have a full breakfast, when it's stocked.
Cons: Pool is outdoor! Our key card only worked 1/2 the time, even after being reprogrammed. They actually gave us the master key to use once, and it still took 4-5 tries to get that to work. Fitness center equipment was 15-20 yrs old. Shower didn't work right and was missing the stopper part of the drain. They had no pillows for our son who was staying on the sofa bed. Overall I expected way more for the money. Very poor choice for the money.
Okay 5.7
Pros: Good all around value for the seriously budget minded. Noisy guests made it hard to sleep. Management unable to find solution.
Good 7.1
Pros: Room was mostly updated, clean and usable. Good breakfast. Noon checkout allowed some unexpected work to be completed prior to leaving.
Cons: The AC had a slow "chunking" noise all night long. Not so loud as to drive insane but did not sleep well. TV did not have good reception on many channels.
Mediocre 3.7
Pros: There was a bed to sleep in & a shower to shower in.
Cons: the area was under construction. my room key would not unlock the outside door. bed was not as comfortable as I hoped. and the building was under construction or renovation also.
Good 6.2
Pros: The bed
Cons: Not getting into our room
Excellent 8.6
Pros: The breakfast was awesome.
Cons: The people smoking just a few feet from our room at 2 a.m.
Baymont Inn & Suites Kalamazoo East - Kalamazoo
Rated #15
4.3
Okay 4.3
Based on 731 reviews
Details
Reviews

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