The Heron Portico

Nothing. I think other reviewers are made up. Basically I think this hotel is rating high by fraudulent postings.

Two rats ran past me in the cafe while I ate dinner. They hid under the counter. Laundry service takes 24 hrs. The breakfast is poor and there is one guy with one pan cooking eggs for the entire hotel. The bathroom is tatty. The staff are poorly trained but they do try. The WiFi is weak and disappears. The pool closed at 7pm when I was told 8 or 9.

Honestly there wasnt much to like about it. The only thing good was the staff at the reception. More details in what I didnt like

Heron Portico was our last destination on our way out of Nairobi and it ruined thee last day for us. The rooms were very old, the furniture all scratched. The shower was so loud it literally hurt our ears and was very old. The space was very small. There was literally dust on the table when we entered the room. Pizza was the worst pizza I ever had. The salad and guacamole were thankfully ok. Breakfast was average, place was unhygienic, tables were dirty, literally, leftovers were swept under tablemats. Overall, I will mot recommend this place to anyone unless they think of some serious renovation and change!