Find Cheap Flights to Nairobi Jomo Kenyatta Intl

Pros: Friendly staff

Cons: Food, chicken option was horrible

Pros: Lovely staff

Pros: Direct flight. Crew was good. I got home alive.

Cons: The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room.

Pros: BA cancelled my flight, but did offer an alternate on Lufthansa on same day,

Cons: Being notified of the cancellation, instead of accidentally finding out about it. Very poor or lack of communication regarding cancellation due to pilots' strike.

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Pros: The crew was Excellent

Cons: There is to many delays in the night flights, this should be improved.

Pros: Excellent seat

Pros: Crew was very nice, appreciated that they came by with water often

Cons: Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer

Pros: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Cons: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.

Cons: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.

Pros: Great helpful flight crew

Cons: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Pros: Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything.

Cons: New Flight crew.

Pros: Boarding process was pretty easy and seamless. The pilot kept us updated on all the issues with the delayed departure (bags being loaded, weather, clearance to take off..).

Cons: The flight was delayed by over an hour due to technical and weather related issues so we missed our connecting flight to our final destination.

Pros: Flight was comfortable and smooth all the way

Cons: Tastier food options

Cons: On board entertainment was inop, making for a long (4) hours flight.

Pros: The crew was Excellent

Cons: There is to many delays in the night flights, this should be improved.

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Pros: The crew was very nice and all flight details were available and constantly updated.

Cons: Ethiopians App for self check-in.