Nantou City hotels

Pros: The view was perfect! The breakfast buffet was very delicious.

Cons: It's a bit pricy..

Pros: Everything! The design, the staff, the Japanese restaurant!!! The amazing view from the room, the beautiful shower and bath, the beautiful decorations and fresh flowers everyday, the breakfast is perfect

Cons: First of all the hotel is amazing, but in addition to the room rate you gonna spend a lot of money on extras.. the on site restaurants are quite expansive, the quality is extra ordinary but I think they charge too much for small things like soft drinks for example, the spa is very expensive but once again, the quality is amazing. So just beware that you need to spend more to enjoy it all

Pros: Is a real retreat with excellent well trained hotel staff

Pros: Best Location possible, amazing Staff and Service, poustarding suite, albeit a tad pricey, but for special occasion worth every penny. Certainly look forward to return to this special property

Cons: Room Service Lunch, simple Hamburger was absolutely perfect. the same cannot be said about breakfast, service merely adequate, food really not up to par, Terrible Coffee, stick with Tea.

Pros: Peacefully beautiful

Pros: One of the most stunning hotels I have ever had the pleasure of staying in. Just amazing. With a few exceptions the service was flawless.

Cons: The pool was freezing. Would have been nice to have pool side food & drink service. We Weren’t allowed to move the umbrellas even slightly for shade as it would have impacted the aesthetic for everyone taking photos.

Pros: 1. It is a uniquely designed hotel. 2. It has nice and spacious room. 3. It has great views from the lobby. 4. The reception on check in was considerate. 5. The service staff at the welcome reception, the Japanese restaurant, the gift shop and the security uncle at the stairs landing leading to the external walkway were warm and sincere.

Cons: 1. My lake view room was blocked largely by the trees. At the level they placed my room and the price paid, it was disappointing view. 2. The serving staffs at breakfast were cold and lethargic. 3. There was no shuttle service to the town. 4. The spa booking was difficult where they kept changing my timing despite my having booked the time hours ago. I end up not going for the spa. When I called to cancel it, they replied “I know.” How did they even know when I spoke to no one! 5. The power points in the room were placed in inconvenient corners. You really need to figure out where they are if you have several devices. 6. Not sure what the housekeeping did for make-up room, I actually came back to the same messy state of my room where I left (besides the bed having been made) for the day. 7. The umbrella left in the room was not in a good state. The umbrella we collected from concierge was also spoilt and it was good that we found that out before heading out in the rain! 8. On check-out, no one came and help us load the luggage in the vehicle.

Pros: The room is spacious with 2 big comfortable beds and attached onsen bath. Good complementary tea and coffee and snack in the room. The breakfast has lot of choices. Staffs are nice and professional.

Cons: The welcome drink could be improved. The juice is too sweet and not fresh.

Pros: I think is fine here, the only thing makes me and my mom a litter be shack is there breakfast's choice is not as good as the photo.

Pros: Very good experience and service

Pros: I like it very much!

Cons: Only one set menu was available in one restaurant, so our kids could not eat. Staff was not helpful in searching or advising us on finding dinner for our kids. Room service was not available even though it was advertised so. Service is far from being a 4 or 5 star hotel.

Pros: The staff went above and beyond to help me and my partner during an unfortunately cycling accident we had (unrelated to the hotel). It was a difficult time during our holiday but Mr Liu was extremely helpful and kind given the circumstances. He really was so professional and thoughtful as if he was a friend or family member. I will forever be grateful for the hospitality and help shown to us and endeavour to stay there again in the future. As a result of their help we made it back in time for our wedding banquet. Thankyou so much.

Cons: Nothing.

Pros: Location and its facility

Cons: Long check in process, be guided by unnecessary as well as non precessional staff Wrong price information be given and be asked to cover with extra amount of money to cover their mistake Staff yell to notice guest and may scare people Not well selected stuff to match such high price hotel

Pros: its has a very bad and awkard design in the room which one ope the door the toilet is in front of you. it made whoever using the toilet such an embarrassment.

Pros: The staff can actually help the customer to solve the problem.

Pros: The view and the hot spring inside the room.

Pros: Very helpful concierge Andy. Great view from the top floor over Sun Moon Lake and nice pool

Pros: Nice view, good location.

Cons: Expensive.

Pros: Location

Cons: Parking

Pros: We stayed for one night as we. Ike around taiwan. The place was nice and clean and in a good location. The only issue I have is that the rooms do not necessarily match the pictures on the site. Just be aware that the charming cute orange building is in a different location than the “basic economy” rooms. The economy rooms are in a 4 story building across the street from the lake. I have had this problem with booking.com several times. The owners upload pictures of the nicest rooms but it isn’t necessarily what you get. The breakfast was large and plentiful and they gave us extra eggs as we don’t eat meat. The staff were friendly and nice. The rooms was clean.

Cons: The pictures are not necessarily accurate.

Pros: We stayed in a double room that is in a cabin-like area across the street from the check in building. It's a bit of a walk, so if you have large luggage, it might be difficult to navigate. Our room is small but has a large window that faces greenery. The double bed was comfortable. They provide general toiletries like towels, toothbrushes, and shower gel.

Cons: I think the downside of the room was just the size. My friend and I only brought one backpack each, but if we had larger luggage, there wouldn't be enough floor space to open our luggages.

Pros: It was a good stay + great breakfast ! 10/10 would come again if I travel to sun moon lake again.

Cons: Be careful about mosquitos !

Pros: The bedrooms were very comfortable and clean.

Cons: They had a very strict rule and punishment system in place especially for dogs however when we got to our room there was poop outside everywhere on our grass which they stated should not and could not happen.

Pros: Location, friendly and helpful staff

Cons: the sound insulation isn't good enough, but acceptable.

Pros: Good location. The stuff is so helpful and speaks English very well.

Pros: Very nice hostel with wooden bungalows. There is a lot of green around and it is situated directly near the lake. Room was very nice, new and clean, although it was quite small but it was ok for the price.

Cons: Sound isolation in bungalows isn't the best, but we fortunately didn't have any problems with that...

Pros: Location

Cons: Air conditioner

Pros: breakfast was good, hotel close to national park, design of the building was european, acceptable sauna

Cons: rooms are very old and hallways are dim and full of dehumidifiers, overpriced ,

Pros: The bed was divine after a long day traveling! And everything was so clean. Just wonderful thanks.

Pros: Very nice and friendly service with clean and comfortable room

Pros: room is spacious and the utilities layout is good. Location is next to Sun Moon Lake and food street.

Cons: nil

Cons: Overrated.

Pros: The stuff was really helpful. The location was great.

Cons: The room was quite old and dirty. The breakfast was really bad.

Pros: It’s located right at the pier where we took the ferry to tour around the lake. Ferry tickets can be purchased via the hotel reception. The staff are very helpful and responsive.

Cons: Other than touring the lake by taking the ferry there’s not much to do. The surrounding area is quite messy and not well regulated. Parking is 300m away. There’s hardly any good restaurant around. The hotel breakfast is very average.

Pros: Lovely small hotel, no large tourist groups, fantastic rooms, staff speaks perfect English, great TV/DVD....everything great !

Cons: Nothing

Pros: Location was good

Cons: No parking on-site. Room didn’t have a view of the lake.

Pros: Rooms spacious and clean. Parking right next to the hotel. Close to the nightmarket and restaurants.

Cons: Breakfast buffet was very much prepared for Chinese and Taiwanese guests. If you are not into congee options are limited.

Pros: Closed eatery and attraction also the harbor.

Pros: Clean and quiet, away from the bustle of the pier but very close walking distance from there and all the market food. The roof top garden was a treasure.

Pros: The room was really big and comfy and had great design. The location was great, just a 10 minutes walk to the ropeway. The rooftop had a sitting place in it, and it was really nice to sit down and watch the lake.

Cons: There was some on the shower curtain. We asked for another blanket but it did not had a sheet on it. We asked the stuff if we could get some but they did not have any. For some reason the bed had wheels which made the bed move. We tried to lock the wheels but it didn't help. There was a light in our room the flashed from time to time when it was closed and even when the key was out and the power was down. It made it difficult to sleep. The breakfast was okay: in the first two mornings we got a plate with food on it, and there was nothing else to eat. On the last morning the was a buffet and it was okay.

Pros: Really Friendly and welcoming

Pros: Lovely and very friendly lady at the reception!

Pros: Location was fabulous, night street market right outside. You can eat genuine Taiwanese street vendor food. Close to catching ferry as well. Staff is extremely friendly. Laundromat directly across the street.

Cons: Nothing

Pros: Spacious room, clean and hospitality of staffs.

Cons: No.

Pros: From our first day up until the day of our check out, we felt well taken care of and well accomodated. The staff are very nice and willing to make a way to understand even if there is languange barrier. The room we have stayed in is very cozy and spacious. We checked in for a quadriple room with 2 king size bed with the view of the nigh market and the lake. They also have complete toiletries and will give you a daily refills. In taiwan, i guess its very common that they offer service water which you can get anytime, either hot, warm, or cold which I find very generous since you wont need to buy water everytime.

Cons: They dont have airconditioning. It was unclear if they tend to turn off the AC system during cold seasons only. They do encourage the guest to make use of natural ventilation. Which I think is okay. But there was a time that we were not that comfortable with our current room temp. I hope they do have other alternative source for the guest.

Pros: We booked a Quad room (with lake view) at this minsu located at Ita Thao pier on a weekday evening. Conveniently located on the right once one exits from boat at Ita Thao pier. Main walking street is just steps away. Room was spacious and we added a single bed at additional cost for 3 adults and 3 kids. The host was friendly and showed us how to use the facilities in the room. Breakfast spread was decent and there were some nice cheesecakes and hot milk tea which was something unique about the breakfast compared to other minsu/hotels we put up at.

Cons: Toilet e.g. bath tub with jacuzzi was a little dated but overall cleanliness was good.

Pros: Everything is pretty nice. The room is quite big and new.

Cons: The parting lot is near the narrow streets

Pros: The location, nice breakfast

Cons: The room was not ventilated. The smell was not good

Pros: Cozy place&Excellent value. Our room with very good views.

Cons: Breakfast could be better

Pros: Location was great in Yi Dao Shao wharf and the rooms with a view are huge and beautiful. The family who owns it is very friendly. The hotel is very clean and there is a great view of the lake from the breakfast room and terrace.

Cons: The breakfast could be a bit more varied.

Pros: Fantastic view and clean room esp. bath.

Pros: good location

Pros: The view and breakfast was excellent.

Cons: The bathroom wasn’t good enough.There is no wardrobe in the room.

Pros: Perfect location for travelling to the Lake by bus from Taichung and for taking a boat to other locations at the lake.

Cons: A little old-fashioned.... breakfast was just ok.

Pros: The location, the view and the balcony

Cons: The breakfast

Pros: Location was excellent

Cons: Beds were not very soft.

Pros: Perfect location. Wonderful view. Dinner was good. Very nice and helpful staff. Breakfast was ok.

Cons: Cleaning could have been better. Sound travels between the rooms.

Pros: We just stayed one night for the kids (age eight and ten) sake. They loved it. Dinner and breakfast was included with a lot to choose from. All in all very touristy and over priced but still fun.

Cons: Bathroom had lots of unknown stains , breakfast tasted awful:( only good abt this hotel was the location. Very close to xitou educational area.

Pros: specious rooms and beds are comfy. cute decorations and big children play room free of charge if you stay with the hotel. Breakfast has a good variety of choices. there is a 24/7 Family mart.

Cons: It's a hotel that 's for family with young children but a lot of facility or designs in the room are not children friendly. For examples, the bed is too high and some decorations have sharp edges. Bathroom is a little old not that clean. No sitting area in the hotel lobby.

Pros: Well facilities but the bed frame can be a danger for kids. Restaurant are all nearby with reasonable price. For some part of the rooms are dusty and the toilet design not bad with a additional basin outside near little bar corner. Plus point is the height of basin is perfect for tall people. There's a 7-11 so not to worry if you need supper. The staff there attend to us politely whenever we ask.

Cons: Some of their design of the rooms,not aware there's connecting rooms thus may feel insecure. Its not sound proof and you can hear the water pipes at night if someone bathing later.

Pros: The all expirience was nice

Cons: The bad smell from the toilet

Pros: Dinner buffet offered a great selection of food. Great facilities. Friendly staff.

Pros: everything, location, service, facilities, and cleaniness are all great

Pros: The hotel staff was friendly and helpful. Driver for our private transfer to Cingjing after our stay here (from an online booking platform), didn't show up at the agreed time. The hotel staff was very kind to let us use their phone to call the local tour operator many times. Not only that, he also helped us to arrange for a driver to Cingjing when we decided to give up on the local tour operator. However, the driver from the local tour operator arrived and we had to cancel the driver that hotel arranged for us. The hotel staff didn't even complain on the cancellation and helped us to carry our luggages to the car. The service given was commendable. Note: Breakfast at the hotel rooftop was perfect! Nice view + good breakfast!

Pros: Super friendly and helpful staff!! Cheap for what you get. Good breakfast.

Pros: Very friendly staff, good and tasty breakfast, good location. Recommended!

Pros: Everything really good , restaurant on8th floor very nice of view

Pros: Friendly service , and nice outside place for us to enjoy beer

Cons: Everything is well , but a tenant who snored all night bothered me

Pros: Great staff

Pros: the housekeeper

Cons: the housekeeper (the younger girl )

Pros: a great hostel at Son Moon Lake to discover nearby

Pros: Nice hostel with lovely furnishing. The stuff was very kind and helpful. Would stay there again!

Pros: The place is nice and cozy. It's different from other hostels.

Cons: I would have liked more toilets and breakfast service.

Pros: Room was cosy and comfortable.

Cons: Room was supposed to have a clear glass roof top view but when roll back the roof curtain.. glass rooftop was dirty which had not been cleaned and maintain. Was rather disappointed for the price paid.

Pros: location closed to the pier

Cons: The breakfast did’t have much of choice

Pros: Hotel location is central of Itashao, busy street with a lot of food and few steps to the pier. The host is very friendly, she helped us to book a early morning taxi and prepare the take away breakfast for us to join the run competition. The room view was pretty good.

Cons: The room design was a bit old with bathroom curtain located outside of the bathroom. The glass is not prevented view from outside. Not a lot of choice for morning breakfast.

Pros: The design of the room and the view from the end suites; the coffee in the morning; the location (proximity to lake, night market and shops); the bath; the staff service; the parking; the big bed; balcony; tv channels

Cons: The huge hole in the side of the building; the dirty, old, smelly towels; the dirty bathroom shower Matt and sink; the fat, feathered pillow; the smell of the room; the lack of storage; the slippers laying around; the unfinished building; a party in our group had no hot water or water pressure; sound quality on tv

Pros: Lovely view

Cons: Neighbour’s were too loud

Pros: I believe that as a western family traveling with a 3yr old (and this is a general comment about Taiwan) we were seen as a huge novelty and it appeared that they felt privileged to have us stay at their Hotel. The service and attention we received was like kings in Taiwan, but here we were Gods, it was almost as if the other customers didn't exist....WOW!

Cons: Everything was great!

Pros: The guest rooms are extremely spacious. The toilets are also very clean and they even have heated toilet seats! Also, the mountain view is breathtaking. Great place for kids to play around and for adults to enjoy the outdoor scenery.

Pros: It's close proximity to Formosan Aboriginal Culture Village. My main reason for choosing Yo Shen Jing Resort.

Pros: It is just few mins walk to the Formosan aboriginal Cultural village. There is a big outdoor park where kids can play. Dinner in the hotel is optional as nothing to eat outside of the hotel, the food is great and tasty. The room is spacious and clean. Pricy but worthy.

Cons: convenient

Pros: Everything

Cons: None

Pros: Friendly staff. Clean room Convenient location with plenty of eatery. Nearby town and bus terminal. Good breakfast spread.

Cons: Seat in the room has no backrest.

Pros: Breakfast was good!

Pros: This hotel is very fun to stay in. Breakfast is very rich and varied and includes dozens of different types of dishes, both local and Western. The hotel has a free spa, with a Onsen and a sauna, and even a small gym. The hotel's rooftop floor has an observation deck that is very pleasant to climb up to and overlook the city from above with a cup of coffee that can be prepared free of charge there, or to play one of the company games that are set up there for the hotel's customers. The hotel staff is very kind and helpful. The location of the hotel is very good. Within a short walk there are many restaurants and even a small night market. An absolutely refreshing and relaxing experience for travelers in Taiwan who are looking to relax a bit.

Cons: The room is a little crowdy. It would be nice to have a little more space.

Pros: Breakfast,convenient parking lot, near bus station