Eurostars Hotel Excelsior
Via Partenope 48, 80121 Naples, Napoli, Italy
+39 081 764 0111
Cheapest
rate per night
8.8
Excellent
based on 3,026 reviews
Compare vs. KAYAK
Good to know
| Distance to city centre | 2.5 km |
|---|---|
| Location rating | 9.5 |
| Nearest Airport | Naples |
| Distance to airport | 7.1 km |
Rooms
Superior Rooms
C$ 161+
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Bed Type
Provider
Nightly base price
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Unknown
C$ 161
per night
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Unknown
C$ 161
per night
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Unknown
C$ 207
per night
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Unknown
C$ 289
per night
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Unknown
C$ 398
per night
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Unknown
C$ 457
per night
Classic Rooms
C$ 175+
Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 175
per night
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Unknown
C$ 175
per night
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Unknown
C$ 175
per night
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Unknown
C$ 199
per night
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Unknown
C$ 203
per night
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Unknown
C$ 207
per night
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Unknown
C$ 283
per night
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Unknown
C$ 360
per night
Reviews
Pros
| "nice place nice rooftop and breakfast." | (in 10 reviews) |
|---|---|
| "Good food and excellent service." | (in 20 reviews) |
| "And all the staff very helpful." | (in 64 reviews) |
Cons
| "Room service is disaster." | (in 10 reviews) |
|---|
Traveller rating
273
82
30
7
1
Time of year
Traveller type
Show reviews that mention
+
| bay of naples | in 35 reviews |
|---|---|
| breakfast included | in 98 reviews |
| copy of the receipt | in 6 reviews |
| excellent hotel | in 134 reviews |
| excellent service | in 36 reviews |
| fantastic view | in 113 reviews |
| floor restaurant | in 16 reviews |
| great location | in 209 reviews |
| large room | in 118 reviews |
| nice rooftop | in 15 reviews |
| old world charm | in 14 reviews |
| ovo | in 8 reviews |
| roof terrace | in 31 reviews |
| room had an amazing | in 112 reviews |
| room service | in 39 reviews |
| room was hot | in 110 reviews |
| sea view | in 113 reviews |
| staff was very helpful | in 100 reviews |
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GoodNov. 20197.1
Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.
The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.
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ExcellentNov. 20198.3
Location
Check out guy was niet friendly
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ExcellentNov. 20199.6
Our room was traditional but had all the modern things you needed although the AC was a bit noisy. The rooms are beautifully upholstered with tall windows and those velvet curtains and the crown molding on the ceiling. Stunning old Italy. The location is right on the water front promenade and we had a view to mount Vesuvius .
The staff though are a bit on edge- we asked for an iron and they said they had none with a stern shrill voice and when asking for recommendations they’re just like “here’s a magazine and there’s google bye “. Which is understandable cause they’re not a small boutique hotel but what ever happened to service with a smile ?
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ExcellentNov. 20199.2
Staff friendly, breakfast super, room fantastic with sea views, restaurant close......
Location a bit far but at the sea
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GoodJan. 20198.0
Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet
Shower was really small
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About
Overview
With a stay at Eurostars Hotel Excelsior in Naples (Historical Center), you'll be steps from Gulf of Naples and 4 minutes by foot from Castel dell'Ovo. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station drop-off service is available for a surcharge.
Hotels.com
Features
8.8 Excellent
based on 3,026 reviews
9.8
Beach
9.5
Location
4.4
Value
2.9
Wellness
Things to Know
- Spacious rooms
- Awesome terrace
- Nice building
- Great view
Check in |
2:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Fitness centre
Free Wi-Fi
Babysitting or child care
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Restaurant
Bar/Lounge
Parking
Air-conditioned
24hr front desk
Safe
Storage available
Terrace/Patio
Disabled Access
Elevator
Laundry facilities
No smoking
Pets not allowed
Currency exchange on-site
Beauty salon
Cable or satellite TV
FAQs when booking at Eurostars Hotel Excelsior
Where is Eurostars Hotel Excelsior located?
Eurostars Hotel Excelsior is located at Via Partenope 48 in Centro Storico, 2.5 km from the centre of Naples. Castel dell'Ovo is the closest landmark to Eurostars Hotel Excelsior.
When is check-in time and check-out time at Eurostars Hotel Excelsior?
Check-in time is 2:00 PM and check-out time is 12:00 PM at Eurostars Hotel Excelsior.
Does Eurostars Hotel Excelsior offer free Wi-Fi?
Yes, Eurostars Hotel Excelsior offers free Wi-Fi.
Does Eurostars Hotel Excelsior offer free parking?
No, Eurostars Hotel Excelsior does not offer free parking.
Does Eurostars Hotel Excelsior offer free airport shuttle service?
No, Eurostars Hotel Excelsior does not offer free airport shuttle service.
How far is Eurostars Hotel Excelsior from the airport?
Eurostars Hotel Excelsior is 7.1 km from Naples. Eurostars Hotel Excelsior is 60.4 km from Salerno Costa d'Amalfi.
Can you bring pets to Eurostars Hotel Excelsior?
No, pets are not allowed at Eurostars Hotel Excelsior.
Does Eurostars Hotel Excelsior have a pool?
No, Eurostars Hotel Excelsior does not have a pool on-site.
Photos
All Photos (108)
Balcony (6)
Banquets (9)
Bar (1)
Bathroom (10)
All Photos
01 of 108
Reviews about Eurostars Hotel Excelsior
“The view and the location , huge junior apartment suite”
Location
Most Popular Landmarks
- Castel dell'Ovo 261 m
- Piazza del Plebiscito 0.7 km
- Palazzo Reale di Napoli 0.7 km
- Teatro di San Carlo 0.8 km
- Castel Nuovo 1 km
- Piazza del Municipio 1.1 km
Naples Travel Guide
Learn about Naples on KAYAK
Getting Around
| Naples | 7.1 km |
|---|---|
| Salerno Costa d'Amalfi | 60.4 km |
| Naples Napoli Piazza Amedeo | 1.6 km |
| Naples Napoli Marittima Fs | 1.7 km |
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