Summary of reviews
Guests say
Guests consistently praised the hotel's location, noting its proximity to major attractions and the French Quarter. However, many reviews highlighted issues with cleanliness, outdated rooms, and maintenance problems such as malfunctioning air conditioning, dirty pools, and unclean bathrooms. Service received mixed feedback, with some staff described as friendly and helpful, while others were considered rude or unprofessional. Amenities like the bar, balconies, and courtyard were appreciated, but several guests noted limited availability or issues with facilities. Bed comfort was mentioned as adequate but not outstanding. Overall, the location stands out as the hotel's main strength, while cleanliness and upkeep need improvement.
AI-generated from customer reviews