The Hotel @ Times Square

From Bad to Worse...

Not much good to say... The bed was comfortable and the room was a decent size for New York. Unfortunately, that's where the positives end...

Requested early check in on a high floor the day before I arrived, but received an email at the time I was planning to check in that I could not do so until after 3. When I did check in, I was given the 3rd floor right on the street. The car horns and street noise kept me up into the morning. I was on a non-smoking floor, but the cigarette smell was unbelievably thick.It was obvious they were allowing smoking in the rooms. One word for the owners... bleach. The bed sheets were stained and obviously old. They should probably be replaced. Breakfast was horrible. Other than the bagels, there were dry (maybe day old?) muffins, 1 pancake which had obviously been previously frozen, and the juices were basically water. They had actually positioned buckets next to the juice machines so you could throw out the juice rather than drink it. We checked our bags to go to a show. When we came back to retrieve them, we asked for a cab. The bellman went out front to hail us a cab, but had no luck. He told us he would be right back, and went back in the hotel. After 10 minutes of standing out in the cold waiting, he never came back. When I went in to the front desk, I asked them if they could call a cab. They told me their concierge was gone for the day, so I had to go flag one down on my own! Never have I been to a hotel that could not get me a ride to the station.

It was clean, a great location, breakfast a plus - and there were NO bedbugs. That was our main concern in NYC.

Situation géographique très intéressante, chambre propre, petit déjeuner bien, wifi a disposition dans le hall c'est un avantage

Le personnel de la réception ne parle pas Français!

C'était propre et le personnel courtois.

Les chambres étaient minuscules.

à 150m de Times Square, Broadway, du Musée d'Arts Modernes (moma) et de la 5e Avenue c'est un emplacement idéal pour un court séjour touristique. Un des rares hôtels au centre de Manhattan à inclure le petit déjeuner continental.

Le local utilisé pour le petit déjeuner est trop petit pour accueillir confortablement les clients.

situation ,localisation, petit dejeuner inclus (rare aux states, surtout à NY) proximité immediate des principaux centres d' interet.

chambres un peu petite, prix trop elevé, personnel technique incompetent (j' ai demandé 2 fois, sans resultat qu' on repare ma "safe box"house keeping nul: pas moyen d' avoir un oreiller supplementaire.

calme et bon petit déjeuner

ça reste cher pour nous