Great location
Rooms need updating
Good location near Central Park. Decent sized room
Old and run down and in desperate need of restoration. Quite a number of petty things I won’t list. Wouldn’t return
The Location was great. The hotel staff was great. The pool was comfortable.
The only complaint is the valet staff was horrible. Rude, won’t smile or mutter anything when you ask questions. I made the front desk give me change in the hotel to tip the valet. Didn’t end up tipping the valet at all.
Location for Lincoln Center was great. A few blocks of walking. Access to the hotel by car was right off of Henry Hudson to 57th st. We didn't have to make a turn on a city street. Valet parking was reasonable with validation ($25 a day)
We were the first room next to the elevators and there were some children on the floor. We learned that the doors and walls let in a lot of noise.
Location. Mice issue we had offset everything.
Mice in my bedroom. On my last day, unfortunately we had a terrible experience with 2 MICE in bedroom. Disgusting. The hotel moved us to another room and did not wave our stay- which I foubd unaceptable after such an experience.
The hotel room was very noisy. Could hear plumbing from another room and the elevator sound was extremely loud.The hotel was within easy walking distance to restaurants, shopping and theaters.
I was at the pool however was a told I had to leave because it was past check out that day. If I wanted to stay I had to pay another $100. Given I didn’t have a flight until later in the day I was told I had to leave. Not great customer service if you ask me.
AC didn’t work it made it extremely uncomfortable for everyone in the room.
I got a decently good price for a hotel room in that area. The room was spacious for a petite queen. Nice view from the room.
- Staff “accidently” charged my card $150 security deposit. - Bed was clumpy and hard but linens were soft. - No powdered milk or sugar for coffee. - Shower was ice cold and would only get “warm” when you put it on the hand written “H” that someone drew in with sharpie. - Towels had hidden brown stains. - TV wouldn’t show information so couldn’t surf channels easily. - Walls are thin and doors sla...Read more