Azimut Hotel Siberia

this is an excellent value hotel. i was very pleasantly surprised that for 2500 rubles we got a fancy lobby, cool cafes and bars, 24 hr service, great location, lovely well lit rooms, good staff and more. will definitely be my first choice next time in novosibirsk.

No problem with 9:00 am checking. Friendly staff.

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The property has an excellent location within easy walking distance to most central interests. The Metro is nearby and the rooms are airy and comfortable. Restaurants in the hotel are good and the Asian cuisine is open 24/7, providing food at any time if you don’t wish to venture far. Less than 10 minutes away walking, there are a plethora of coffee houses and restaurants to choose from.

I had a concern with a member of staff at reception. Her attitude was far below what should be expected in customer service but, happily and speedily, a colleague intervened and a manager promptly arrived to deal with my query and rectified all. I was pleased that what could have been a terrible customer service experience was effectively dealt with and the manager addressed my concerns personally. This showed a high commitment to international travellers and to fixing problems. That intervention changed what would have been a poor review because of service into an exceptional review. I would recommend this hotel

clean and well equipped, great location in the city center