Diplomat Hotel

4 stars
29/1 D.Konaev Street, Astana 10000, Kazakhstan
Astana, Kazakhstan
+7 700 455 0001
7.4
Good
based on 1260 reviews
1,260 reviews
Sat 23/5
-
Sun 24/5
2 guests, 1 room
Deals from
C$ 122
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
C$ 122
5 more Diplomat Hotel deals
5 more Diplomat Hotel deals
Front desk
Building
Other
Other
Pool
Other
Other
Other
Lobby
Other
Other
Spa
Other
Other
Other
Other
Gym
Restaurant
Restaurant
Restaurant
Lobby
Stairs
Spa
Spa
Other
Photos of Diplomat Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Diplomat Hotel & Business Center offers 77 air-conditioned accommodations with minibars and safes. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
7.4
Good rating
Based on 1,260 verified guest reviews

Latest deals for Diplomat Hotel

Sat 23/5
-
Sun 24/5
Standard Room
bed type unknown
C$ 122
nightly with fees
bed type unknown
C$ 123
nightly with fees
bed type unknown
C$ 130
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Diplomat Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

General

  • Window
  • Family rooms
  • Landmark view
  • Lockers
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Dining area
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Upper floors accessible by elevator

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press

Parking and transportation

  • Parking
  • Street parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Things to do

  • Gift shop
  • Bicycle rental
  • Pool table

Family friendly

  • Cribs available
  • Child pool
  • Babysitting/child services (surcharge)

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of Diplomat Hotel

7.4
Good
1260 verified ratings
Wonderful
389
Very good
158
Good
212
Okay
101
Fair
123
Mediocre
91
Poor
186

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location in the city center and spacious rooms with good views. The staff were often described as kind and helpful, especially to families. However, many guests expressed dissatisfaction with the cleanliness, noting old and dirty furnishings and bathrooms. Breakfast was frequently criticized for limited choice, cold food, and lack of buffet service. Some guests also mentioned ongoing noisy renovations and poor service responsiveness. Overall, the hotel offers good value for its location but needs improvements in cleanliness and breakfast quality.
AI-generated from customer reviews
Location9.5 out of 10
Room Size7.5 out of 10
Service3 out of 10
Cleanliness1.5 out of 10
Breakfast1.5 out of 10
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Location

29/1 D.Konaev Street, Astana 10000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs70 m
  • Bayterek Tower362 m
  • Korme Exhibition Complex0.6 km
  • Singing Fountain0.7 km
  • Palace of Peace and Reconciliation2.6 km
  • Kazhimukan Munaitpasov Stadium3.6 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Diplomat Hotel

Low season

High season

Average price (weeknight)

April
April
C$ 158
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Diplomat Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Diplomat Hotel

  • How long should you stay at Diplomat Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Diplomat Hotel

  • Where is Diplomat Hotel located?

    Diplomat Hotel is located at 29/1 D.Konaev Street, 2.7 km from the centre of Astana. Kazakhstan Ministry of Foreign Affairs is the closest landmark to Diplomat Hotel.

  • When is check-in time and check-out time at Diplomat Hotel?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Diplomat Hotel.

  • Does Diplomat Hotel offer free Wi-Fi?

    Yes, Diplomat Hotel offers free Wi-Fi.

  • How far is Diplomat Hotel from the airport?

    Diplomat Hotel is 11.9 km from Astana Nursultan Nazarbayev Intl. Diplomat Hotel is 11.9 km from Astana Nursultan Nazarbayev Intl.

  • Does Diplomat Hotel have a pool?

    Yes, Diplomat Hotel has a pool on-site.

  • How does KAYAK find such great Diplomat Hotel hotel deals?

    KAYAK scours the web for all room deals available at Diplomat Hotel in Astana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Diplomat Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Diplomat Hotel.

Nearby hotels and places to stay

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Cheapest

See cheapest stays in Astana
3-star hotel
63% cheaper
Aruna Hotel
8.1 Excellent (462 reviews)0.62 kmBar/Lounge, Room service, Free Wi-FiC$ 46+
3-star hotel
60% cheaperJasmine Hotel8.2 Excellent (263 reviews)0.49 kmRoom service, Free Wi-FiC$ 49+
3-star hotel
33% cheaper
Baiterek premium
6 Good (32 reviews)0.62 kmWi-FiC$ 82+
3-star hotel
26% cheaper
Ncityhotel
8.4 Excellent (302 reviews)0.61 kmWi-Fi, Free parking, Flat-screen TVC$ 90+

Most recommended

See most recommended stays in Astana
5-star hotel
Rixos President Astana9.2 Excellent (941 reviews)0.59 kmIndoor pool, Fitness centre, RestaurantC$ 216+
3-star hotel
26% cheaper
Ncityhotel
8.4 Excellent (302 reviews)0.61 kmWi-Fi, Free parking, Flat-screen TVC$ 90+
3-star hotel
60% cheaperJasmine Hotel8.2 Excellent (263 reviews)0.49 kmRoom service, Free Wi-FiC$ 49+
3-star hotel
63% cheaper
Aruna Hotel
8.1 Excellent (462 reviews)0.62 kmBar/Lounge, Room service, Free Wi-FiC$ 46+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.4
2.7 km
Astana Nursultan Nazarbayev Intl
11.9 km

Everything you need to know for your stay in Astana