4 stars
Diplomat Hotel by AG Hotels Group
Photos of Diplomat Hotel by AG Hotels Group
Overview
Located in the centre of Astana City, Diplomat Hotel by AG Hotels Group features a spa centre with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colours and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, minibar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 500 metres of the Diplomat Hotel & Business Centre. Several shopping malls are also nearby.
Amenities at Diplomat Hotel by AG Hotels Group
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business centre
General
- Window
- Family rooms
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Landmark view
- Lockers
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Dining area
- Dining table
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Pool and spa
- Spa and wellness centre
- Massage
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Things to do
- Pool table
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Diplomat Hotel by AG Hotels Group
7.4
Good
1114 verified ratings
Wonderful
352
Very good
137
Good
186
Okay
95
Fair
104
Mediocre
85
Poor
155
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, particularly highlighting the helpful staff and good breakfast options. However, many reviews pointed out significant cleanliness issues and the need for renovations in the rooms and bathrooms, affecting their overall experience.AI-generated from customer reviews
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Score by provider
7.4 out of 10
11 reviews
Location
29/1 D.Konaev Street, Astana 10000
What's nearby
- Kazakhstan Ministry of Foreign Affairs62 m
- Bayterek Tower338 m
- Singing Fountain0.6 km
- Korme Exhibition Complex0.6 km
- Palace of Peace and Reconciliation2.6 km
- Kazhimukan Munaitpasov Stadium3.7 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Diplomat Hotel by AG Hotels Group
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AstanaGood to know
Value for money | Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|---|
7.4 | 2.7 km | Astana Nursultan Nazarbayev Intl | 11.8 km |
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