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The Grand Hotel - Heritage Grand
4 stars

The Grand Hotel - Heritage Grand

Nuwara Eliya, No. 05 Grand Hotel Road, Nuwara Eliya 22200, Sri Lanka
Nuwara Eliya, Sri Lanka
See location+94 522 222 881
From
C$ 277
Cheapest

rate per night

8.7
Very good
based on 850 reviews
850 reviews
Room type
Provider
Nightly total
Deluxe room
C$ 277
Double room
C$ 374
20 more The Grand Hotel - Heritage Grand deals
20 more The Grand Hotel - Heritage Grand deals

Photos of The Grand Hotel - Heritage Grand

Overview

Set in Nuwara Eliya, The Grand Hotel Nuwara Eliya is a five-minute walk from Nuwara Eliya Golf Club and provides a sauna. It features a day spa, as well as a coffee bar, valet parking and 24-hour room service.

A wide range of premium services are available for guests of The Grand Hotel Nuwara Eliya, like a concierge, babysitting/child services and a currency exchange. Guests can try out the recreational activities on offer, such as bicycle rental, a BBQ/picnic area and a playground.

The hotel features 95 rooms, all of which are equipped with a range of facilities to ensure a comfortable stay. Each provides a private bathroom with a hair dryer, a shower and a bathtub.

The hotel boasts a variety of meal options with on-site restaurants, Barnes Hall and Grand Indian. In the evening, those staying at the property are welcome to enjoy a beverage in the in-house bar. There is also the added convenience of an on-site restaurant.

8.7
Very good rating
Based on 850 verified guest reviews

Latest deals for The Grand Hotel - Heritage Grand

Thu 17/7
Fri 18/7
Deluxe room
bed type unknown
C$ 277
2 twin beds
C$ 278
bed type unknown
C$ 292
Double room
bed type unknown
C$ 374
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Grand Hotel - Heritage Grand

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Services and conveniences

  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Dining

  • Electric kettle
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lockers
  • Mountain view
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor

Things to do

  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Evening entertainment
  • Cooking classes
  • Horse riding
  • Pool table
  • Hiking

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Baby safety gates
  • Children's high chair

Accessibility and suitability

  • Entire unit located on ground floor
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Pool and spa

  • Heated pool
  • Spa
  • Indoor pool
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV
  • DVD player

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of The Grand Hotel - Heritage Grand

8.7
Very good
850 verified ratings
Wonderful
473
Very good
149
Good
117
Okay
32
Fair
28
Mediocre
18
Poor
33

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the cleanliness and service at the hotel, citing issues such as old furniture, unpleasant odors, and uncomfortable beds. However, some guests appreciated the beautiful gardens and the hotel's location, which offers easy access to local attractions. A few reviews highlighted the friendly staff and enjoyable dining experiences, particularly the high tea and breakfast options. Overall, while there are some positive aspects, the negative feedback on cleanliness and service is prominent.
AI-generated from customer reviews
Location8 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Location

Nuwara Eliya, No. 05 Grand Hotel Road, Nuwara Eliya 22200

What's nearby

  • Nuwara Eliya Golf Club357 m
  • Lake Gregory2.2 km
  • Radella Cricket Grounds6.5 km
  • Bomburu Ella7.6 km
  • Hakgala Botanical Garden7.8 km
  • Ambewela Farms9.5 km
  • Rawan Ella9.9 km
  • Ramboda Falls11.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Grand Hotel - Heritage Grand

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
July
C$ 321
C$ 455
Cheapest month to stay with an average 15% drop in price.
Most expensive month to stay with an average 16% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Grand Hotel - Heritage Grand

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Grand Hotel - Heritage Grand

  • If you’re after a cheap room at The Grand Hotel - Heritage Grand, then you should consider staying during the low season. The cheapest deals can generally be found in September and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Grand Hotel - Heritage Grand, plan to stay on a Tuesday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at The Grand Hotel - Heritage Grand was booked for on KAYAK in the last 2 weeks was C$ 384, while the most expensive was C$ 384.
  • How long should you stay at The Grand Hotel - Heritage Grand? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at The Grand Hotel - Heritage Grand

  • Where is The Grand Hotel - Heritage Grand located?

    The Grand Hotel - Heritage Grand is located at Nuwara Eliya, No. 05 Grand Hotel Road, 3.6 km from the centre of Nuwara Eliya. Nuwara Eliya Golf Club is the closest landmark to The Grand Hotel - Heritage Grand.

  • When is check-in time and check-out time at The Grand Hotel - Heritage Grand?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Grand Hotel - Heritage Grand.

  • Does The Grand Hotel - Heritage Grand offer free Wi-Fi?

    Yes, The Grand Hotel - Heritage Grand offers free Wi-Fi.

  • Does The Grand Hotel - Heritage Grand offer free parking?

    Yes, The Grand Hotel - Heritage Grand offers free parking.

  • How far is The Grand Hotel - Heritage Grand from the airport?

    The Grand Hotel - Heritage Grand is 24.9 km from Hatton Castlereigh Reservoir. The Grand Hotel - Heritage Grand is 84.6 km from Hambantota Mattala Rajapaksa Int'l.

  • Does The Grand Hotel - Heritage Grand have a pool?

    Yes, The Grand Hotel - Heritage Grand has a pool on-site.

  • How does KAYAK find such great The Grand Hotel - Heritage Grand hotel deals?

    KAYAK scours the web for all room deals available at The Grand Hotel - Heritage Grand in Nuwara Eliya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Grand Hotel - Heritage Grand and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Grand Hotel - Heritage Grand.

See more FAQs

Nearby hotels and places to stay

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Most recommended

See most recommended stays in Nuwara Eliya
3-star hotel
89% cheaper
Ruvidee Villa
8.9 Excellent (392 reviews)0.32 kmWi-Fi, Free toiletriesC$ 35+
3-star hotel
78% cheaper
88th Nuwara Eliya
8.6 Excellent (74 reviews)0.19 kmWi-Fi, Tea/coffee maker, Free parkingC$ 69+
3-star hotel
69% cheaper
Hill Cottage
8.5 Excellent (411 reviews)0.2 kmRestaurant, Room service, Free Wi-FiC$ 96+
3-star hotel
77% cheaper
The Ramp
8.5 Excellent (1,230 reviews)0.31 kmRestaurant, Room service, Free Wi-FiC$ 70+

Good to know

Value for money

Distance to downtown

7.9
3.6 km

Everything you need to know for your stay in Nuwara Eliya

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