There were no towels or pillowcases in our room, when we went to the desk we were told they had none to give us. Moved us to another room. There were 3 other people at the desk inquiring about towels?????
The front desk staff was great; however, the cleaning staff was a bite rude. Wouldn't provide additional towels when asked. The dirty towels were thrown outside the hotel room door in areas where there was standing water. Advice:Put dirty towels in a bag
The rooms should be cleaned more thoroughly, but for a 2 star hotel, it was sufficient for the purpose.
Price and location
it was old and under rennovation
It smelled. It didn't seem clean. It did not look like the pictures.
THE PLACE WAS FALLING APART. LIGHTS,PHONE,HAIRDRYER,DID NOT WORK AT ALL. TELEVISION HAD PARTIAL CHANNELS SAID TO BE AVAILABLE.
The room was dirty. Customer service was excellent with out it I would have left the establishment. I will not stay there again.
The staff was wonderful considering how crazy and busy they were with people who were evacuating Hurricane Matthew. I never saw anyone from the front desk clerk to the maids who didn't have a smile on their face.
Only complaint was the huge crack in the window of the room and the border paper in the bathroom area was half off the wall
They were very busy but handled everything very well
Nothing really special about hotel but nothing to complain about
It kept me from sleeping outside
The toilet plumbing was not completely attached to the wall, the toilet handle had to be manually lifted back up to stop the water from running. There were dead gnats in the tub and there was a ring around the toilet bowl. The swimming pool was GREEN !
The kindness of the staff and breakfast available. The location was 5 minutes away from the wedding I was there to attend.
The room was tidy. It could us a few upgrades.
Staff was accommodating in refunding our money. Location was good.
Bugs in the room, hairs in shower. Towel hanging was wet and brown. This by far was the worse Choice chain hotel ever. Overall very unclean room.
Get more for your hard-earned money at the Quality Inn hotel in Opelika, AL. Nearby destinations include Southern Union Community College, Jordan-Hare Stadium, Lake Martin, Grand National Golf, Columbus, Chewacla State Park, Interstate 85 and Auburn University. Get more value with amenities like free hot breakfast, free WiFi, a seasonal outdoor pool, free coffee and copy, print and fax services. Guest rooms include a refreshing shower, refrigerator, coffee maker, hair dryer, pillow-top mattress and TV. Select rooms have even more amenities, such as sofa sleepers. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation: 20.00 USD per pet, per stay. Pet limit: maximum 2 pets per room.
Based on 195 reviews
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