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|"Good location, fantastic staff."||(in 52 reviews)|
|"The staff was amazing!"||(in 70 reviews)|
|"The room size was incredible."||(in 82 reviews)|
|"Did not use the pool out of principle."||(in 11 reviews)|
|"Was given a free upgrade."||(in 5 reviews)|
|"Spa seemed to cost extra so didn't try it."||(in 6 reviews)|
Great location. The cakes from the bakery were good findings!
No pool available. $3700 yen for use of indoor facilities
Close to castle and good views - close to station also
Had to pay large fees for everything extra ie internet and fitness facilities
The Guest Relations were very helpful in providing maps to places I wanted to go. They would checked for information from the internet and made sure we knew our way around.
very nice hotel, clean, kind personnel. very comfortable bathroom. nice view to the city, although the castle view room doesn't offer a direct view to it (you have to bend your head quite much...). The hotel is close to 2 railway stations and one subway station, close to the castle and to the aqua-bus (right in front of the hotel).
Personnel in the Four Seasons restaurant not english speaking and not kind with the clients...
The staff were amazing. They were extremely helpful with tourist information and all of them spoke excellent English. The room was amazing. Very clean and all of our needs were met beyond exception. An excellent experience and I would recommend the hotel to anyone.
Old room, accessories, location of the room etc, far away from a 5 star hotel.
Located in Osaka, Hotel New Otani Osaka is a short drive from Shinsaibashi and Dotonbori. It also boasts a rooftop terrace with city views.
Guests staying at Hotel New Otani Osaka can enjoy taking a dip in the indoor pool, working out in the gym or unwinding with a drink in the bar. Guests can enjoy the recreational activities on offer, such as a Jacuzzi, bicycle rental and a sauna. A tour desk is on hand and Kyobashi Train Station is within walking distance, making it convenient for guests to discover the local area and its attractions.
Rooms at the hotel are charming and provide a flat-screen TV with cable/satellite channels. All are air conditioned and feature a bathroom with a shower and a bath.
Hotel New Otani Osaka's restaurant provides the convenience of on-site dining, with a variety of French meals on offer. Each evening, guests are able to relax in the cozy lounge bar.
After settling in to their room, guests can discover the local area with use of Osaka Business Park Train Station, which is a brief stroll from the hotel. Hokoku Shrine is a brief stroll away.
based on 1,699 reviews
Policies vary by room type and provider.
Hotel New Otani Osaka is located at 1-4-1 Shiromi Chuo-ku in Chūō, 3.9 km from the centre of Osaka. Osaka-jo is the closest landmark to Hotel New Otani Osaka.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Hotel New Otani Osaka.
Yes, Hotel New Otani Osaka offers free Wi-Fi.
No, Hotel New Otani Osaka does not offer free parking.
No, Hotel New Otani Osaka does not offer free airport shuttle service.
Hotel New Otani Osaka is 13.7 km from Osaka Itami.
No, pets are not allowed at Hotel New Otani Osaka.
Yes, Hotel New Otani Osaka has a pool on-site.