The front desk staff, maintenance and kitchen staff all were very friendly and professional. Justin from the Maintenance is outstanding. Towards the end of my stay I found 2 bed bugs, one in my before I take food and one was in the towel, clean set of towels!!!!
How easy was to make reservations and the hotel was excellent
Nothing, everything was very hood
Breakfast was adequate at best. Then again, all Hampton Inn breakfasts are that way.
Location. Across the street from an event I was attending
Lobby restrooms filthy
Missing what every other Hampton Inn has
I like the fact it was right next to the Gaylord
No refrigerator, numerous guests were complaining. No cups only coffee. Bathroom was not stocked. The walk from the garage to the hotel is less than pleasant. The garage is a public garage. Minimal parking, one elevator. Trying to move luggage from elevator across a street with numerous other people parking and riding elevator. Very small loading area in front of hotel. Not what I am use to when it comes to Hampton Inn.
Staff was confrontational and not helpful at all.
Great Friendly People
5 star service
COMMITTED TO CUSTOMER SERVICE
With the storm passing through I was bumped from my hotel across the street. The staff was very friendly and the night auditor was extremely helpful getting me a cab in the morning even with the icy roads.
The staff was great, super friendly and very helpful. The free breakfast was absolutely the best I have had in a hotel, and I have to say, most of the time when you get a free breakfast, you know right where to get it because it looks like a cafeteria. I had to ask where to get the breakfast because all I saw was what looked like a beautiful comfortable restaurant with nice atmosphere, comfy chairs, flat screen tvs. Well, that was the place for the free breakfast! I loved that you were getting a free breakfast in a much more luxurious atmosphere.
Good range of breakfast items; breakfast seating area is nicely decorated. Hotel was quiet (no street noise) and perfectly located for a conference across the street at the Gaylord Resort. Parking nearby.
Did not understand that I needed to keep my room key after hotel checkout to be able to get out the parking garage (since parking fee was put on my hotel bill). Had to back out of garage exit (with other cars behind me), repark, walk back to hotel to figure this out. Bed not very comfortable (mattress saggy and needs replacing).
The bed was very comfortable and it was so easy to fall asleep in. The staff were helpful in answering questions that I had and made the stay that much more enjoyable.
Would have liked to have had bacon for protein rather than just the sausages.
Across the street from the convention center
The heater in my room rattled loudly, waking me up several times a night. The door connecting my room to my neighbors was not well-sealed or did not provide much of a sound barrier--I was disrupted from sleep and work multiple times by neighbors loud conversation.
The Hampton Inn & Suites National Harbor-Oxon Hill hotel in Maryland is located in Oxon Hill's newly developed National Harbor area adjacent to the Gaylord Convention Center and just minutes from our Nation's Capital and all the Washington DC area has to offer. A short drive from both Reagan National Airport and Washington Dulles International Airport, guests will find easy access to the hotel and area attractions including National Harbor Marina, Arlington National Cemetery and FedEx Field, home of the NFL Washington Redskins. Attractions Near Hampton Inn & Suites National Harbor-Oxon Hill Hotel: National Mall, Smithsonian National Zoological Park, Alexandria Colonial Tours, White House, Ronald Reagan Building and International Trade Center, Odyssey Cruises, Great Waves at Cameron Run Regional Park. Hampton Inn & Suites National Harbor-Oxon Hill Hotel Area Businesses: Naval Research Laboratory, Bolling Air Force Base, Raytheon, US Patent & Trademark Office, Drug Enforcement Agency, Andrews Air Force Base, Pentagon, Environmental Protection Agency Fort Belvoir. Shopping Nearby Hampton Inn & Suites National Harbor-Oxon Hill Hotel: National Harbor Fashion Boulevard Shopping, Eastover Shopping Center, Capitol Shopping Mall, Landmark Mall, The Shops at Georgetown Park, Union Station. Fine upscale dining is within minutes of the Hampton Inn & Suites National Harbor-Oxon Hill hotel in National Harbor at Ketchup, Dolce Enoteca e Ristorante, Rosa Mexicana, and Grace's Fortune. Additional nearby favorites include Sequoia Steakhouse, McCormick & Schmick's, Gallagher's Steakhouse and a host of other fine dining establishments. Hampton Inn & Suites National Harbor-Oxon Hill Hotel Amenities This Hampton Inn & Suites National Harbor-Oxon Hill, Maryland hotel offers 151 upscale rooms and studio suites that include an executive desk with ergonomic chair, two-line speaker phones with voicemail, complimentary local calls, complimentary high-speed Internet access and many more amenities to make your stay comfortable and convenient. Our well-appointed and spacious studio suites include a wet bar area with a microwave and refrigerator. Complimentary Daily On the House Hot Breakfast, Complimentary On the Run Breakfast Bags, Monday-Friday, Beautifully Appointed, Newly Renovated Guest Rooms and Suites, Hampton Cloud Nine Bedding Package, 24-Hour Suite Shop, Extensive Cable TV Package Including HBO, Same Day Dry Cleaning Service, Indoor Pool and whirlpool, Fitness Room, Meeting Room and Business Center, Hilton HHonors Points and Miles, 100% Hampton Guarantee. The Hampton Inn & Suites National Harbor-Oxon Hill hotel is the perfect place for visitors to the Oxon Hill, Maryland and Washington DC areas with our convenient location, warm inviting atmosphere, and comfortable and spacious guest rooms and suites. Relax. Make It Hampton. We love having you here at the Hampton Inn & Suites National Harbor-Oxon Hill hotel in Maryland!
Based on 740 reviews
Value for money
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