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|"The swimming pool was beautiful."||(in 39 reviews)|
|"Thanks all staff so much."||(in 14 reviews)|
|"Good breakfast variety with everything replenished regularly Excellent swimming pool."||(in 26 reviews)|
|"No hot water at all."||(in 4 reviews)|
|"Very very rude staff."||(in 8 reviews)|
|"No safety box in room."||(in 8 reviews)|
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The room was very good and the breakfast and staff in dining room were excellent, and the swimming pools The staff at night on reception were very friendly
One of the male shouted at us one night for not taking the towels back at allotted time of which we were completely unaware the towels had to be back. Also although it says reserving beds around the pool area is not allowed the hotel was allowing it too happen people were being allowed to leave their towels on the beds at night so they could get same beds every morning , as I said this practice was going on every day. In fact we saw one of mattress being sorted out by Thai person at night. Some of the male workers are lazy and should take a leaf out of the dining room girls and copy their commitment . Also one final point on our leaving day we asked if we could stay in room for extra couple of hours and was told we had to pay bearing in mind we had been there for a month, I might also say the hotel wasn’t full.
1) The Staff are not friendly, all they do is sit on their phones by reception 2) The breakfast was terrible - it was cold, had fly's all over the food, cutlery and plates were dirty 3) The towels in the room had brown stains on them 4) The pool was dangerous broken tiles ever where 5) You could not get sunbeds around the pool, the other guests put towels on them the night before and left empty beds all day, we complained but nothing was done with it, the bins around the pool were empty paint pots 6) I would never stay there again, I suggest somebody from booking.com goes and have look at what the hotel is like 7) do not stay there it is horrible
Good location, plenty of parking space, right opposite a 7-11 Shop, plenty of bars and lively close by, but not disturbing when in hotel. Close to the Beach Road / 2nd Road Baht Bus lap, so easy to get to Soi Buakhao, Walking Street, Central Festival and all other areas within this area. The room maid was very nice, spoke a bit of English and was polite, happy, helpful and smiling. She was the ONLY member of staff that was very good to interact with, and smiling. Room was basic, but it was clean. We had a nice view over the pool. It was tired, needed a bit of freshening up, but it was OK. For the money, location, the hotel was OK. Air Con good, basic shower in bath was warm and pressure was ok. Beds comfortable also. That was sound. Breakfast was ok, but it was the same everyday. It was nice, good selection for all types of nationalities.
Staff in general... Most didn’t smile, seemed disinterested, and the bell boys / staff around front desk were continuously on their phones. They were generally polite and helpful when you had to speak with them, but it seemed like none of the staff were there to make a good impression. Check in was OK, not much of a welcome but nothing poor... Staff on the front desk didn’t smile, or say thank you when we checked out. Restaurant staff were OK but didn’t really smile or look very happy. Everything looked slack, lack of discipline and just easy going. It’s probably great to work there as I doubt any of the staff get much direction or discipline from the different levels of management! Nor get a row or called in by their boss! We had a family room... There were no dishes, cutlery or anything in the cupboards (There was a mini kitchenette in the room). When we asked for dishes, we were told to just take what we wanted from the restaurant... We had to sort this ourselves. Also there was no kettle in the room, nor tea / coffee provided. You’d expect a kettle, tea and coffee in any hotel. Not a problem, we got it sorted but had to do it ourselves. No staff sorted it, bar the room maid of got us a kettle. The hotel was mainly occupied by German tourists. These significantly outnumbered tourists of other nationalities. Some of these you could hear them before you saw them. No available beds by the pool, towels left on loungers for hours at a time with nobody occupying them. You’d wake up at 7am, look off the balcony and 90% of the loungers has towels on then, but maybe 10% of these had someone actually using the lounger. The most important one that should be noted is the swimming pool. This is dangerous. There are multiple broken tiles, most of which have sharp edges. Broken tiles are like knives. They are broken below water, on edges, steps, and there missing tiles and cracked tiles also. This needs serious attention.
Front desk lady was soo mean, she let down all my exciting emotion in Thailand
Located in Pattaya (North Pattaya), Lek Villa is within a 10-minute walk of Tiffany's Show and Terminal 21 Pattaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 509 reviews
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- Wonderful housekeeping
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Most Popular Landmarks
- Tiffany's Show 0.6 km
- Art in Paradise 0.7 km
- Alcazar Cabaret 1.2 km
- Hard Rock Cafe Pattaya 1.7 km
- Pattaya Beach 1.9 km
- The Sanctuary of Truth 2.1 km
|Rayong Utapao Rayong Pattaya||33 km|
|Bangkok Suvarnabhumi||83.4 km|